# 365 Total Backup Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 365 Total Backup Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/203671/Altaro-Office-365-Backup --- # 365 Total Backup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) 365 Total Backup ## What is 365 Total Backup? This monthly subscription program enables Managed Service Providers, IT resellers and IT consultants to provide backup and recovery services for Microsoft/Office 365 mailboxes, Teams, files stored within OneDrive and SharePoint, and Windows-based endpoints. MSPs can easily take backups and manage them through a convenient, multi-tenant, cloud-based console. M365 backups are automatically saved to our secure datacenters. MSPs simply pay per user, per month. Includes 24/7 support. ## What is 365 Total Backup used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 365 Total Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hornetsecurity.com/en&name=365 Total Backup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 365 Total Backup 0.0 VS. [4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (294) Value For Money 0.0 (0) Value For Money 4.6 (279) Customer Service 0.0 (0) Customer Service 4.7 (284) ## 365 Total Backup alternatives [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about 365 Total Backup Overview ### What company size and specific industries is 365 Total Backup built for? 365 Total Backup is designed for managed service providers and IT consultants serving businesses of any size that need backup protection for Microsoft 365 environments. It is aimed at service firms and technology-focused providers that manage customer data, rather than a specific industry such as healthcare, retail, or manufacturing. Features and Usability ### What are the key features of 365 Total Backup? 365 Total Backup offers automatic backup, backup and recovery, and data import/export for protecting and restoring files. It also includes activity dashboard, audit trail, event logs, and monitoring for oversight, plus customizable reports, summary reports, and reporting & statistics for tracking system activity and backup status. Getting Started and Support ### What training and onboarding options does 365 Total Backup offer? 365 Total Backup provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars offer scheduled product training, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does 365 Total Backup offer? 365 Total Backup provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support is available across several contact methods, giving users multiple ways to reach help when needed. No reviewer feedback about support quality is available here, so no claims can be made about response speed or helpfulness. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Backup and Recovery Create backups and provide methods to recover deleted/lost data Billing & Invoicing Create, manage, and send invoices or bills to customers Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Customizable Reports Alter the layout and content of reports 365 Total Backup 10 features Track and document all activities across devices, networks, and other systems A record of all activities within the system, including user access, changes made, etc. Create backups and provide methods to recover deleted/lost data Create, manage, and send invoices or bills to customers Identify component attributes like servers, hardware, software, and manage relationships across all services Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Monitor the movement of one or more IT assets throughout the organization Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Online portal through which end users can access the system, manage tasks, or obtain information ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.