--- title: "365 Total Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 365 Total Backup Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/203671/Altaro-Office-365-Backup/" page_type: "product" language: "en" --- # 365 Total Backup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) 365 Total Backup ## What is 365 Total Backup? This monthly subscription program enables Managed Service Providers, IT resellers and IT consultants to provide backup and recovery services for Microsoft/Office 365 mailboxes, Teams, files stored within OneDrive and SharePoint, and Windows-based endpoints. MSPs can easily take backups and manage them through a convenient, multi-tenant, cloud-based console. M365 backups are automatically saved to our secure datacenters. MSPs simply pay per user, per month. Includes 24/7 support. ## What is 365 Total Backup used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 365 Total Backup?[Manage this product listing](https://www.g2.com/products/365-total-backup-formerly-altaro-office-365-backup-for-msps/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 365 Total Backup 0.0 VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (374) Value For Money 0.0 (0) Value For Money 4.4 (357) Customer Service 0.0 (0) Customer Service 4.5 (358) ## 365 Total Backup alternatives [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about 365 Total Backup Overview ### What company size and specific industries is 365 Total Backup built for? 365 Total Backup is designed for managed service providers and IT consultants that support customers using Microsoft 365. It suits service-focused businesses of varying sizes that need to offer backup for client environments, rather than a product aimed at a single industry or internal corporate department. Features and Usability ### What are the key features of 365 Total Backup? 365 Total Backup offers automatic backup and recovery, remote monitoring and management, and activity tracking with audit trails and event logs. It also includes customizable reports, reporting and statistics, dashboards, data import/export, third-party integrations, and a self-service portal for managing backup-related tasks. Getting Started and Support ### What training and onboarding options does 365 Total Backup offer? 365 Total Backup provides live online training, webinars, and documentation. Live online sessions support guided instruction, webinars offer scheduled product walkthroughs, and documentation gives teams written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does 365 Total Backup offer? 365 Total Backup provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or recurring frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,987 Server Backup reviews Capterra data shows that buyers of Managed Service Providers (MSP) software rank the following features as their top priorities: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) 365 Total Backup supports **Remote Access/Control** and **Remote Monitoring & Management**, giving teams the tools to access client systems remotely and oversee device health across environments. However, it does not include **Server Monitoring**. Instead, it offers **Backup and Recovery** (**73%**), which reviewers also rate as highly important. This gives businesses a way to protect data and restore systems after outages or data loss, helping teams maintain continuity and reduce downtime. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Audit Trail A record of all activities within the system, including user access, changes made, etc. Automatic Backup Data is backed up automatically to prevent data loss Backup and Recovery Create backups and provide methods to recover deleted/lost data Billing & Invoicing Create, manage, and send invoices or bills to customers 365 Total Backup 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.