--- title: "Statflo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Statflo Software - reviews, pricing plans, popular comparisons to other Mobile Marketing products and more." source_url: "https://www.capterra.com/p/203673/TextKit/" page_type: "product" language: "en" --- # Statflo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Statflo ## What is Statflo? Statflo is the leading compliant one-to-one business text messaging platform that enables businesses to have meaningful, two-way conversations with their customers. Statflo can seamlessly integrate with CRM and data systems, embed rich sendable content, and allows customer-facing teams to conduct multi-channel messaging with their customers. Customer-facing teams can have all the tools and context they need to engage, retain, and grow their customer base with a single platform. ## What is Statflo used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Statflo?[Manage this product listing](https://www.g2.com/products/statflo/claim_requests/new?auto=true) ## Statflo Overview Updated September 2026 AI summary Statflo equips organizations of all sizes with a platform for mobile and conversational marketing, customer communications management, and SMS outreach. It enables teams to segment audiences, manage campaigns, automate messaging, and track engagement through real-time analytics. Notable features include two-way SMS, customizable templates, CRM integration, and connections to tools like Salesforce and Adobe Analytics, all delivered via cloud deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Statflo 4.8 (30) VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (30) Ease Of Use 4.4 (96) Value For Money 4.8 (28) Value For Money 4.3 (78) Customer Service 4.8 (28) Customer Service 4.2 (86) ## Statflo alternatives [Mobile Text Alerts](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [4.5 (86)](https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152417/Mobile-Text-Alerts/) [TrueDialog](https://www.capterra.com/p/144641/TrueDialog/) [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144641/TrueDialog/) [Salesmsg](https://www.capterra.com/p/160386/Salesmsg/) [4.6 (75)](https://www.capterra.com/p/160386/Salesmsg/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160386/Salesmsg/) Highest Rated [CM.com Communications Platform](https://www.capterra.com/p/196877/CM-com/) [4.9 (7)](https://www.capterra.com/p/196877/CM-com/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196877/CM-com/) ## FAQs about Statflo Overview ### Which roles and teams benefit most from Statflo? Statflo is most used by sales leaders, district and regional managers, and business development teams that need structured outreach and stronger frontline execution. Operations and executive leaders use it to monitor team performance, improve customer engagement, standardize follow-up workflows, and drive retention, upsell, and revenue growth across distributed teams. Answer based on 30 reviews Overview ### What company size and specific industries is Statflo built for? Statflo is designed for enterprise front-line teams that need secure, personalized messaging to engage customers, support retention, and drive growth. It is aimed at large organizations rather than small businesses, and it fits customer-facing teams across industries that rely on direct, ongoing communication with their customer base. Features and Usability ### What are the key features of Statflo? Statflo offers AI, CRM, and templates, plus 2-way messaging for SMS, MMS, and one-to-one conversations. It also includes campaign management, audience segmentation, automated responses, appointment scheduling, contact management, real-time analytics, reporting, alerts, and third-party integrations for managing customer communication and tracking interactions. Integrations ### Which third-party tools and platforms does Statflo integrate with? Statflo connects natively to Adobe Analytics, Microsoft 365, Salesforce Platform, and Twilio. These integrations cover analytics, productivity, CRM, and communications, giving Statflo support for core business systems without requiring a long list of third-party apps. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Statflo offer? Statflo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Statflo offer? Statflo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and 24/7 Live Rep support. Users say customer service responds very quickly and appreciate the interface, while customers appear satisfied with the help they receive. Support is described as responsive and useful for maintaining customer relationships. Answer based on 2 reviews ## Features AI summary Based on 521 Mobile Marketing reviews Capterra data shows that buyers of Mobile Marketing software rank the following features as their top priorities: - **Conversion Tracking** (**56%** of reviewers rated this feature as critical) - **Campaign Analytics** (**47%**) - **SMS Messaging** (**57%**) Statflo supports all three features that reviewers rate as most important: **Conversion Tracking**, **Campaign Analytics**, and **SMS Messaging**. Together, these capabilities help businesses track campaign results, measure marketing performance, and connect with customers directly through text, allowing teams to make better decisions and improve outreach results. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Statflo 60 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Interactive Content: Allow the audience to interact or engage with the content - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - On-Demand Communications: Generate personalized communications upon request to meet customer needs - One-to-One Messaging: Send personal messages to clients or attendees - Personalization: Adjust communications based on previous interactions or personal preferences - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (30) 4.4 Based on 30 reviews ## Pricing Value for money 4.8 (28) ### Starting price Free trial not available Value for money 4.8 (28) 4.8 Based on 28 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (28) 4.8 Based on 28 reviews ## User reviews Overall rating 4.8 Based on 30 reviews Filter by rating 5(24) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CY Cemil Y. Smart Contract Developer Financial Services ### "Very nice interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 4, 2022 Pros customer service responded very quickly, I like its interface, our customers are satisfied Cons There isn't anything I don't like in general. Switched from [GlassHive](https://www.capterra.com/p/228676/GlassHive/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CI Casey I. Store Manager Retail ### "A great modern solution for a modern problem." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 19, 2022 Pros This is a great product to reach customers who in this day in age block most forms of communication. Texting guests is a more streamlined marketing approach and is an excellent way to inform our customers of ever changing promotions and offers. Cons Some technical difficulties with account profiles not loading the correct information from the integration through RQ. However, the TEAM at Statflo is very quick to respond and offer solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Alfonso F. Operations Manager Retail ### "Statflo at Freedom Mobile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2020 Awesome experience so far. The team love connecting with customers through text messages. Pros An awesome way to reconnect with customers. This has enable our company to provide amazing customer service to customers that often feel forgotten because their first purchase was made months ago. Cons Account specific information such as what promotions are available to customers does not show because Statflo is not directly link to Freedom Mobile. Reasons for choosing Statflo Highly recommended by Freedom Mobile. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 25, 2021 Thank you for your review Alfonso! JC Jordan C. Exploratory Program Specialist Telecommunications ### "Statflo" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 27, 2020 Decent. I have had some frustrations which I listed up above and have had some good experiences Pros I do like how straight forward it is. Cons I feel like a lot of messages fall through the cracks and when that happens our customers do not get reached which is not okay. Also, the times are all off. I do not like the letter limit. When you are having an engaging conversation it is very frustrating having to keep it under 160 characters. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 25, 2021 Hi Jordan, thank you for your feedback. We are working on fixing some of the cons you mentioned, so keep an eye out for improvements! BD Brandon D. District Manager Consumer Electronics ### "Need more reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2020 Seeing very steady sales and customer responses. Definitely worth the time spent even at rep level seeing solid ROI Pros Very simple and easy to use. Quick rollout to new hires and very efficient use of time Cons Reporting is a little underwhelming. Would like more reporting around follow up. 2nd and 3rd messages. Etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 25, 2021 Thanks for the feedback, Brandon! VR Vinny R. Regional Director Retail ### "Statflo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Pros Ability to reach and stay relevant with customers. A great tool to maintain and grow your business. Definitely recommended if you are looking to grow your business Cons The one thing I'd improve is the selection of customer whiles reassigning to new Representative Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 25, 2021 Thanks for the feedback, Vinny! We've made a note of your suggestions and hopefully will have something to show for it soon! CZ Chad Z. VP of Sales Wireless ### "Statflo is simple and effective!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2020 Since we started with Statflo a few years ago every single person I've communicated with, met, or interacted with at the organization was AMAZING to work with. They're all willing to listen and understand what their customers want out of their software. I have always been able to get advice from my "go to" person at Statflo that proves to be beneficial for our business. We love working with this company! Pros We really like how easy it is to have conversations with our customers through Statflo. We can easily organize the conversations by the campaign and focus on having effective interactions. From an admin standpoint the reporting is very clean and easy to use. I can get the info I need whenever I need it to analyze ROI, where I need to improve, and what is working well. Cons There have been a couple of times where a list wasn't built with the exact criteria requested, but it is always fixed within minutes of requesting it. Nothing major Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 25, 2021 Thanks for the review, Chad! We are so happy to work with Cellular Plus! KS Kerri S. Director of Marketing Telecommunications ### "Statflo Has Changed How We Communicate to Our Customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2020 Our experience with Statflo has been nothing short of excellent. As you start working with them, it's easy to tell that they want to offer a product that will help companies with the CRM management which will overall help to increase sales. They listen, they make changes if needed and they care about the businesses they work with. Pros The software is utilized by every front line sales rep, so has to be very quick and easy to use. Statflo checks the box for both of those and more. It has everything we need from information needed on the dashboard to reporting. Cons The integration with our existing POS software (IQ Metrix) was already in place when we began working with Statflo, we did not experience any problems with this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 25, 2021 Thanks for the wonderful words, Kerri! It's always a pleasure working with Wireless World! BS Brian S. VP Strategy Retail ### "Statflo is so dope." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2020 Overall Statflo has been a game changing tool to our business. Statflo allowed use to replace our antiquated customer outreach process of making phone calls with sending text messages. Text messaging has made our reach more effective and less time consuming. The ability to see all conversations, track completion and weigh ROI have taken our customer outreach to the next level. Pros What drove us to Statflo was their straight forward and honest ROI reporting tools. This is not a tool that relies on sketchy formulas to show a return. Statflo is so confident in their product they use real numbers. Cons While integration, ramp up and ease of use were simple and strongly supported by their customer success team the current version of the software lacks end user control of some simple features that would be more effectively managed by the user than Statflo. Reasons for choosing Statflo We chose Statflo because their team seemed more committed to making us successful with their product than to getting us to buy their product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2020 Brian, thank you for the dope review! You're right - we stand behind the results we help you drive and we're happy to put our platform and our team up to the test with transparent ROI reporting. Would love to learn more about the functionality you're referring to for end users. I'll be sure to pass the word on to your CSM. JL Jo Lynn S. Business Development Manager - Sales Telecommunications ### "Futureproof product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2020 I have had an overall extremely pleasant experience with Statflo. They are very responsive (especially \[SENSITIVE CONTENT HIDDEN\]) and because of this it has enabled me to work through Q & A with ease. Thank you \[SENSITIVE CONTENT HIDDEN\] and Statflo! Pros I love the provide product feedback option as it allows users a connection to submit user feedback. This is something that most company's miss the mark on. User feedback helps make the platform successful and enables the platform to change with the time making it a futureproof product! I also really like the Statflo knowledge center separate tab as an option to help and guide users and answer questions. Cons Reassigning campaigns is extremely difficult because it's not a mirror image of the accounts page. I looks and works completely different. If the smartlists page and reassign page could be merged I think it would be a much better experience for everyone. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 21, 2020 Wow, Jo Lynn...to call you a power user would be an understatement! Thank you for the kind words and happy to hear that you're finding the support and feedback sections of the app useful. We love hearing from you so please keep those comments coming. To your point on campaign reassignment, we have some really interesting things we're working on that will consolidate your experience across pages/features, so stay tuned! [View all Reviews](https://www.capterra.com/p/203673/TextKit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.