# Statflo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Statflo Software - reviews, pricing plans, popular comparisons to other Mobile Marketing products and more.

Source: https://www.capterra.com/p/203673/TextKit

---

# 

 Statflo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Statflo

## What is Statflo?

Statflo is the leading compliant one-to-one business text messaging platform that enables businesses to have meaningful, two-way conversations with their customers. Statflo can seamlessly integrate with CRM and data systems, embed rich sendable content, and allows customer-facing teams to conduct multi-channel messaging with their customers. Customer-facing teams can have all the tools and context they need to engage, retain, and grow their customer base with a single platform.

## What is Statflo used for?

[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Statflo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.statflo.com&name=Statflo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Statflo

4.8 (30)

VS.

[4.4 (44)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (30)

Ease Of Use

4.3 (44)

Value For Money

4.8 (28)

Value For Money

4.3 (33)

Customer Service

4.8 (28)

Customer Service

4.0 (35)

## Statflo alternatives

[4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (75)](https://www.capterra.com/p/160386/Salesmsg/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (27)](https://www.capterra.com/p/229449/iVision-Mobile/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

2-Way Messaging

Send and receive text messages to communicate with clients or prospects in real-time

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Scheduling

Schedule appointments via a calendar

Statflo 56 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatic reply functionality for incoming messages

Send messages, notifications, or documents to an entire customer base at the same time

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tracks metrics that provide insight into how a user interacts with any interface or product

Track interaction history by documenting conversations for contacts

Allow the audience to interact or engage with the content

Route and distribute your leads to third party buyers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Personalize text messages using templates and custom fields

Access software remotely via mobile devices

Notifications via mobile devices

Manage multiple campaigns in one system

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Generate personalized communications upon request to meet customer needs

Send personal messages to clients or attendees

Adjust communications based on previous interactions or personal preferences

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Analyze and gain insights into data in real-time

Send and receive messages in real-time via an online communication channel

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Supports various video file formats

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (30)

4.4

Based on 30 reviews

## Pricing

Value for money

4.8 (28)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (28)

4.8

Based on 28 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (28)

4.8

Based on 28 reviews

## User reviews

Overall rating

4.8

Based on 30 reviews

Filter by rating

5(24)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CY

Cemil Y.

Smart Contract Developer

Financial Services

### "Very nice interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 4, 2022

Pros

customer service responded very quickly, I like its interface, our customers are satisfied

Cons

There isn't anything I don't like in general.

Switched from

[GlassHive](https://www.capterra.com/p/228676/GlassHive/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CI

Casey I.

Store Manager

Retail

### "A great modern solution for a modern problem."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 19, 2022

Pros

This is a great product to reach customers who in this day in age block most forms of communication. Texting guests is a more streamlined marketing approach and is an excellent way to inform our customers of ever changing promotions and offers.

Cons

Some technical difficulties with account profiles not loading the correct information from the integration through RQ. However, the TEAM at Statflo is very quick to respond and offer solutions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Alfonso F.

Operations Manager

Retail

### "Statflo at Freedom Mobile"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2020

Awesome experience so far. The team love connecting with customers through text messages.

Pros

An awesome way to reconnect with customers. This has enable our company to provide amazing customer service to customers that often feel forgotten because their first purchase was made months ago.

Cons

Account specific information such as what promotions are available to customers does not show because Statflo is not directly link to Freedom Mobile.

Reasons for choosing Statflo

Highly recommended by Freedom Mobile.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Thank you for your review Alfonso!

JC

Jordan C.

Exploratory Program Specialist

Telecommunications

### "Statflo"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 27, 2020

Decent. I have had some frustrations which I listed up above and have had some good experiences

Pros

I do like how straight forward it is.

Cons

I feel like a lot of messages fall through the cracks and when that happens our customers do not get reached which is not okay. Also, the times are all off. I do not like the letter limit. When you are having an engaging conversation it is very frustrating having to keep it under 160 characters.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Hi Jordan, thank you for your feedback. We are working on fixing some of the cons you mentioned, so keep an eye out for improvements!

BD

Brandon D.

District Manager

Consumer Electronics

### "Need more reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 26, 2020

Seeing very steady sales and customer responses. Definitely worth the time spent even at rep level seeing solid ROI

Pros

Very simple and easy to use. Quick rollout to new hires and very efficient use of time

Cons

Reporting is a little underwhelming. Would like more reporting around follow up. 2nd and 3rd messages. Etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Thanks for the feedback, Brandon!

VR

Vinny R.

Regional Director

Retail

### "Statflo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2020

Pros

Ability to reach and stay relevant with customers. A great tool to maintain and grow your business. Definitely recommended if you are looking to grow your business

Cons

The one thing I'd improve is the selection of customer whiles reassigning to new Representative

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Thanks for the feedback, Vinny! We've made a note of your suggestions and hopefully will have something to show for it soon!

CZ

Chad Z.

VP of Sales

Wireless

### "Statflo is simple and effective!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

Since we started with Statflo a few years ago every single person I've communicated with, met, or interacted with at the organization was AMAZING to work with. They're all willing to listen and understand what their customers want out of their software. I have always been able to get advice from my "go to" person at Statflo that proves to be beneficial for our business. We love working with this company!

Pros

We really like how easy it is to have conversations with our customers through Statflo. We can easily organize the conversations by the campaign and focus on having effective interactions. From an admin standpoint the reporting is very clean and easy to use. I can get the info I need whenever I need it to analyze ROI, where I need to improve, and what is working well.

Cons

There have been a couple of times where a list wasn't built with the exact criteria requested, but it is always fixed within minutes of requesting it. Nothing major

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Thanks for the review, Chad! We are so happy to work with Cellular Plus!

KS

Kerri S.

Director of Marketing

Telecommunications

### "Statflo Has Changed How We Communicate to Our Customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2020

Our experience with Statflo has been nothing short of excellent. As you start working with them, it's easy to tell that they want to offer a product that will help companies with the CRM management which will overall help to increase sales. They listen, they make changes if needed and they care about the businesses they work with.

Pros

The software is utilized by every front line sales rep, so has to be very quick and easy to use. Statflo checks the box for both of those and more. It has everything we need from information needed on the dashboard to reporting.

Cons

The integration with our existing POS software (IQ Metrix) was already in place when we began working with Statflo, we did not experience any problems with this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2021

Thanks for the wonderful words, Kerri! It's always a pleasure working with Wireless World!

BS

Brian S.

VP Strategy

Retail

### "Statflo is so dope."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2020

Overall Statflo has been a game changing tool to our business. Statflo allowed use to replace our antiquated customer outreach process of making phone calls with sending text messages. Text messaging has made our reach more effective and less time consuming. The ability to see all conversations, track completion and weigh ROI have taken our customer outreach to the next level.

Pros

What drove us to Statflo was their straight forward and honest ROI reporting tools. This is not a tool that relies on sketchy formulas to show a return. Statflo is so confident in their product they use real numbers.

Cons

While integration, ramp up and ease of use were simple and strongly supported by their customer success team the current version of the software lacks end user control of some simple features that would be more effectively managed by the user than Statflo.

Reasons for choosing Statflo

We chose Statflo because their team seemed more committed to making us successful with their product than to getting us to buy their product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 25, 2020

Brian, thank you for the dope review! You're right - we stand behind the results we help you drive and we're happy to put our platform and our team up to the test with transparent ROI reporting. Would love to learn more about the functionality you're referring to for end users. I'll be sure to pass the word on to your CSM.

JL

Jo Lynn S.

Business Development Manager - Sales

Telecommunications

### "Futureproof product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 20, 2020

I have had an overall extremely pleasant experience with Statflo. They are very responsive (especially \[SENSITIVE CONTENT HIDDEN\]) and because of this it has enabled me to work through Q & A with ease. Thank you \[SENSITIVE CONTENT HIDDEN\] and Statflo!

Pros

I love the provide product feedback option as it allows users a connection to submit user feedback. This is something that most company's miss the mark on. User feedback helps make the platform successful and enables the platform to change with the time making it a futureproof product! I also really like the Statflo knowledge center separate tab as an option to help and guide users and answer questions.

Cons

Reassigning campaigns is extremely difficult because it's not a mirror image of the accounts page. I looks and works completely different. If the smartlists page and reassign page could be merged I think it would be a much better experience for everyone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2020

Wow, Jo Lynn...to call you a power user would be an understatement! Thank you for the kind words and happy to hear that you're finding the support and feedback sections of the app useful. We love hearing from you so please keep those comments coming. To your point on campaign reassignment, we have some really interesting things we're working on that will consolidate your experience across pages/features, so stay tuned!

[View all Reviews](https://www.capterra.com/p/203673/TextKit/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)