# Truein Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Truein the right Attendance Tracking solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203680/Truein/reviews --- Truein 4.8 (42) [View alternatives](https://www.capterra.com/p/203680/Truein/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Reviews of Truein Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews SS Sameer S Customer Success MaangerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Additionally, its intuitive user interface and comprehensive reporting features make it a valuable tool for workforce management.“ April 9, 2024 MK Mazhar K Deputy ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “Real time reports and attendance is good tool for organisations,customer support is also good.“ July 13, 2023 MK Mazhar K Deputy ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years. “Real time reports and attendance is good tool for organisations,customer support is also good.“ July 13, 2023 AB Ankur B AM-PURCHASEAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “I recomend it because of its easy operating interface and real time facecapturing.“ July 14, 2023 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Karan B. Director Automotive Used the software for: Less than 6 months ### "Best software for time & attendance " April 27, 2023 5.0 Pros I considered other softwares but stuck to truein because of the ease of use and implementation took 2 days Cons As with all software it takes time to get used to it , but we were up and running in 2 days Review Source PC Pooja C. HR & Admin Executive Plastics Used the software for: 1-2 years ### "Best Software for All Organizations For Attendance - Budget Friendly" October 25, 2023 5.0 We are using musters before having difficulties for time tracking of Employees which is mush easier now due to Truein. Pros Location Tracing, Touchless feature, Employee Records, User Mobile Access Cons There is chances for improvement in Report like they can add different types of Font for Criteria. (PR, ABS, HD) Alternatives considered [Biometric Attendance System](https://www.capterra.com/p/171117/Biometric-Time-Attendance-System/) Reason for choosing Truein Budget Friendly and easy to operator Review Source VG Vaijanti G. Accounts and Admin Architecture & Planning Used the software for: 1-2 years ### "Managing attendance and workforce planning used to be a cumbersome process for us, but Truein has co" April 27, 2023 4.0 We are now saving a lot of time as attendance data for all our sites can be accessed quickly. This has definitely improved our workforce productivity. Pros Managing attendance and workforce planning used to be a cumbersome process for us, but Truein has completely changed that. The app is intuitive and easy to use, and it has improved our overall productivity. Highly recommend it to others Cons Truein has transformed our attendance management process. We now have real-time information about our contract staff, and it has helped us optimize our workforce planning. It's a must-have for any company dealing with distributed workforces Review Source TT Tushar T. Sr Hr Executive Building Materials Used the software for: 6-12 months ### "Make your work smart and easy " May 2, 2023 5.0 As I mention. I have only one problem that offline attendance marking, When pepole are marking the offline attendance then sometimes their photos not show. Even the Gps track also not accurate. rest other features are good working Pros all features are good. but love to use reporting. it is saving my lot of time and you can get all the details of employees. Cons Offline attendance marking is not use properly. It has some loop holes. that company has to fixed it. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Reason for choosing Truein It is cost effective. Review Source SS Shubham S. Assistant Manager HR & Admin Civil Engineering Used the software for: 1-2 years ### "Easy to use and seamless" April 27, 2023 5.0 We had paper timesheets at our office for many years. We tested several software and finally found Truein. It is extremely easy to use and now it just takes a few minutes to genrate reports for payroll. Pros True in is a easy to use software. It is accurate and has a good number of useful features. What we liked best is the fact that it works with our mobile phones and staff can check in and check out without standing in any line. Cons We have only used it for few months so far havn't faced any issue. Review Source VB Vinod B. HR Import and Export Used the software for: 2+ years ### "Best Attendance Software for Multiple location " May 6, 2023 5.0 Pros User can see monthly attendance report and also can apply leave and correction request, Cons there is no option for Saturday Early going shift setting. Review Source AP Avani P. Admin Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "An affordable software for all our Attendance Related Issues" April 29, 2023 5.0 Truein has been a game changer for us. On boarding of new contractual staff was a time-consuming process for us. Truein captures data from government ID cards. So, the required staff information is obtained quickly and has made onboarding much faster.The staff can onboard with a selfie.The centralized controls offered by Truein has made attendance management much easier for us. We can now track and make required updates from one central location. Pros • Truein has made the onboarding process of our contractual staff fast and hassle free.• The shift scheduling feature has improved our shift planning.• Real-time access to the attendance data of all our sites has made attendance tracking easy. Cons Offline mode has limited capabilities compared to online mode Review Source CA Chandan A. Manager Civil Engineering Used the software for: 1-2 years ### "The Smart Solution for Streamlining Time & Attendance Management with Facial Recognition" April 25, 2023 4.0 Truein is one of the best time attendance management software. It has brought about transparency in the attendance process and has solved the problem of time theft in our company. Pros Face recognition based attendance through Kiosk and mobile is excellent. We can easily add new staff on kiosk app. Also, all our staff has the app installed on their mobiles and have been using it to mark and track their attendance. Customizable attendance policies is another great feature. We can also easily integrate Truein with our HRMS tool. This has made attendance management easy and foolproof. Cons In touchless mode face capturing is too fast it doesn't give any warning before clicking, due to which it captures a weird expression Review Source VG Vivek G. CEO Wholesale Used the software for: 2+ years ### "Modern and effective Time tracking solution" May 19, 2023 5.0 Workers Clocks-IN from a tablet setup on the wall using face recognition, preventing others from signing in for them Pros Very easy to use and configure, does not require learning curve. Generates payroll ready reports easily.Staff can Clock-IN/OUT easily using their own mobile on both Android and iOS Cons Nothing that I dislike. Great in terms of performance, robust and reliable. Review Source SA Sarthak A. Employee Design Used the software for: 6-12 months ### "Excellent Product " July 30, 2023 5.0 Pros Product is very easy to use and with help of this we mark our attendance easily Cons Updating the Location is little slow sometimes it takes approximately 1min to refresh the location. Overall it's good. Review Source LN Lohit N. Mfg. Machinery Used the software for: 1-2 years ### "Good" June 7, 2023 4.0 Good Pros Good, software is useful. Time resolving. Cons No comments. All function is good and understand. Review Source SS Sameer S. Customer Success Maanger Computer Software Used the software for: 1-2 years ### "The Ultimate Solution for Managing a Distributed Workforce" April 9, 2024 5.0 Truein has made the entire process very smooth for our company. Highly recommended Pros I appreciate how Truein's ultimate solution for managing a distributed workforce makes it easy to track employee attendance and manage their work hours across different locations. Its flexible, cloud-based platform provides real-time visibility into employee attendance, which allows for better decision-making and resource allocation. Additionally, its intuitive user interface and comprehensive reporting features make it a valuable tool for workforce management. Cons Need to download all reports, would be great to have a view on the dashboard itself for quick reference and checks. Review Source AL Aditi L. Chief Operations Officer Architecture & Planning Used the software for: 1-2 years ### "Time and Attendance Management" June 21, 2023 5.0 Pros Ease of tracking the team's attendance both on site and off site. Report generation is effective. Cons None.A very useful app. It has solved one of our biggest problems. Review Source PJ Puru J. HR head Computer Software Used the software for: 2+ years ### "Truein made our Payroll process effortless!" April 3, 2024 5.0 Truein has helped in saving the efforts and time of our HR. We were also able to detect causes that was impacting our revenue Pros "We love the fact that Treuin is very simple to use. The automated attendance policies has made report generation so much easier for our company. We had to manually calculate for half-day, weekly off, OT, etc. All this has become automated. Accurate payroll reports can be accessed easily. " Cons Attendance can only be marked with face, no option for thumb or fingers. Review Source VR Verified Reviewer ED Civil Engineering Used the software for: 2+ years ### "Truein Review" June 19, 2023 5.0 Overall, once setup is done, most things work smoothly and we have had no other difficulties Pros Our company has employees that work at different geographic locations on the same project. We do metro track constructions such that employees sometimes clock in at one location in the morning and clock out at a location 10-15 kms away from the original point. Truein through its GPS enabled Attendance system allows us to easily capture employee attendance through their mobiles Cons It is still a bit complicated to set up and it would have been nice if there can be more handholding from the truein team during setup Review Source MK Mazhar K. Deputy Manager Food & Beverages Used the software for: 2+ years ### "Excellent attendance software" July 13, 2023 5.0 Real time reports and attendance is good tool for organisations,customer support is also good. Pros Truein is good tool to track attendance,time,OTetc.Real time reports and attendance is good tool for organisations,customer support is also good. Cons It is in English only and need some modifications in attendance features. Review Source hG harikrishnan G. head HR Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "ideal App for all any attendance needs" April 25, 2023 5.0 We were struggling with attendance-related issues with our distributed workforce, but Truein has completely solved that problem for us. It has made workforce planning and management much simpler and hassle-free Pros The implementation process for Truein was straightforward and seamless. We were able to get the system up and running in no time, without any major roadblocks or issues, team of truein did a wonderful job in connecting the system Cons We faced some hiccups while integtrating with our in house software, but it was fixed by their support team in few days. We were happy with the support. Review Source VR Verified Reviewer Management Associate Information Technology and Services Used the software for: 1-2 years ### "Acurate, Quick, Convenient" August 10, 2022 5.0 Truein is very userfriendly. It was easy to install and we started using it without any delays. Face recongtion is very fast and attendance marking is accurate. Pros • Truein provides quick and accurate attendance marking and tracking • Onboarding is very fast. • Employee attendance information is easily accessible for payroll calculations Cons No option for admin to send bulk notifications to employees. Review Source Response from Truein November 17, 2022 Hi, Thanks for your Review and Feedback. We are constantly trying to improve our product. I have forwarded your feedback to our product team and we will definitely look into the suggested feature to add to the product. AB Ankur B. AM-PURCHASE Automotive Used the software for: 2+ years ### "Perfect attendance tracking App" July 14, 2023 5.0 Overall its a great experience. I love it because easy to opeate. real time tracking. live updates. I recomend it because of its easy operating interface and real time facecapturing. Pros After using Truein , i don't need any application to track. It is very helpful to track leaves/attendance etc.Very easy interface & easy to export reports & real time face capturing. Cons Nothing is in least side when i was searching product it was comparatively nice and it is more than expensive. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Truein Pocket friendly & easy to operate Review Source Sahil Kumar C. Corporate sales Internet Used the software for: 6-12 months ### "Solved our attendance problems" September 19, 2022 5.0 We have been using Truein for while now and are happy. Every month end, we had attendance mismatch issues causing mistrust among our employees. With Truein this problem is solved. Pros Truein marks attendance based on face recognition. It is very accurate and we have not faced any instances of missed attendance. Truein has worked very well for us. It has also solved the problem of proxy attendance which was common because of a card based system we were using previously. Cons We haven't faced any glitches with Truein. Switched from [PagarBook](https://www.capterra.com/p/228217/PagarBook/) Pagarbook was inacurate Review Source Response from Truein November 17, 2022 Hi Sahil, We are happy we were able to fix your attendance capturing issues. Thank you for the Feedback. ST Siva T. Manager - HR Real Estate Used the software for: 1-2 years ### "Attendance tracking" May 24, 2023 5.0 Ease of man power scheduling and customize reports at a click saves lot time to calculate attendance Pros Geo Fencing is only allow the employee to mark the attendance at site premises and attendance data easy to access from cloud. online leave applications and approvals from reporting mangers and admin is one of the good feature to maintain the hierarchy Cons Payroll management is missing according the attendance and leaves Switched from [Kredily](https://www.capterra.com/p/186516/Kredily/) Geofencing and leave management dint work well with kredily Review Source pA pallavi A. Senior Manager HR Environmental Services Used the software for: 2+ years ### "good" April 25, 2023 3.0 good Pros truein is a complete package. Along with excellent attendance tracking, Truein has made it possible to check in real time where our our remote staff has been working. Overtime calculations has also become much easier. Cons nothing as such , everything was good and smooth Reason for choosing Truein good product Review Source Surabhi W. Lead HR Information Technology and Services Used the software for: 6-12 months ### "Easy to use software. " May 6, 2023 5.0 We used to find it challenging to manage attendance and staff planning, but Truein has entirely altered that. The app is simple to use and helped boost our overall productivity. We would definitely suggest it to others. Pros Truein implementation went well for our organization, and the team provided excellent support whenever required. Cons Nothing as such. It is easy to use application. Review Source VR Verified Reviewer Sales & Marketing Intern Sporting Goods Used the software for: Less than 6 months ### "Easy to set up and use" September 19, 2022 5.0 "Truein is the best attendance management solution we have had. Highly recommend it." Pros "The best part about Truein is that it can be easily installed on any mobile or tablet and does not require any additional hardware. Our stores are spread in different locations. We could easily set up Truein in all these places. Our employees are marking their attendance regularly now." Cons "We never had any issues with using it. The data attendance data is accurate and is easily available." Review Source Response from Truein November 17, 2022 Hi, Thanks for your positive feedback. We are glad you had a smooth experience with us. HV Hemanth V. System Admin Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good Face Attendance" May 4, 2023 5.0 Overall is very good Concept. Pros Fast communication and very good accessible to user to administrator Cons Immediatly respose from the deivce to admin PC. 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