# Truein Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Truein the right Attendance Tracking solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203680/Truein/reviews

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Truein

4.8 (42)

[View alternatives](https://www.capterra.com/p/203680/Truein/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Reviews of Truein

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

SS

Sameer S

Customer Success MaangerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“Additionally, its intuitive user interface and comprehensive reporting features make it a valuable tool for workforce management.“

April 9, 2024

MK

Mazhar K

Deputy ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Real time reports and attendance is good tool for organisations,customer support is also good.“

July 13, 2023

MK

Mazhar K

Deputy ManagerFood & Beverages, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Real time reports and attendance is good tool for organisations,customer support is also good.“

July 13, 2023

CA

Chandan A

ManagerCivil Engineering, 11 - 50 employeesUsed the software for: 1-2 years.

“We can also easily integrate Truein with our HRMS tool.“

April 25, 2023

## Showing most helpful reviews

Showing 1-25 of 42 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Utkarsh R.  
Sales Associate  
Investment Management  
Used the software for: Less than 6 months

### "Time tracking is great, helps managers track where the staff is"

August 4, 2022

5.0

Truein has met our expectations. It is working smoothly.

Pros

This app is one of the best time tracking apps. It is user-friendly and has a simple interface. I can track the working hours of my remote team all in one place. It also generates automatic time sheets and reports for payroll

Cons

We haven't faced any drawbacks after the app was installed.

Review Source

Response from Truein

November 17, 2022

Hi Utkarsh, Thank you for the 5-star review. We are glad we were able to meet your expectations.

hG

harikrishnan G.  
head HR  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "ideal App for all any attendance needs"

April 25, 2023

5.0

We were struggling with attendance-related issues with our distributed workforce, but Truein has completely solved that problem for us. It has made workforce planning and management much simpler and hassle-free

Pros

The implementation process for Truein was straightforward and seamless. We were able to get the system up and running in no time, without any major roadblocks or issues, team of truein did a wonderful job in connecting the system

Cons

We faced some hiccups while integtrating with our in house software, but it was fixed by their support team in few days. We were happy with the support.

Review Source

VG

Vaijanti G.  
Accounts and Admin  
Architecture & Planning  
Used the software for: 1-2 years

### "Managing attendance and workforce planning used to be a cumbersome process for us, but Truein has co"

April 27, 2023

4.0

We are now saving a lot of time as attendance data for all our sites can be accessed quickly. This has definitely improved our workforce productivity.

Pros

Managing attendance and workforce planning used to be a cumbersome process for us, but Truein has completely changed that. The app is intuitive and easy to use, and it has improved our overall productivity. Highly recommend it to others

Cons

Truein has transformed our attendance management process. We now have real-time information about our contract staff, and it has helped us optimize our workforce planning. It's a must-have for any company dealing with distributed workforces

Review Source

AB

Ankur B.  
AM-PURCHASE  
Automotive  
Used the software for: 2+ years

### "Perfect attendance tracking App"

July 14, 2023

5.0

Overall its a great experience. I love it because easy to opeate. real time tracking. live updates. I recomend it because of its easy operating interface and real time facecapturing.

Pros

After using Truein , i don't need any application to track. It is very helpful to track leaves/attendance etc.Very easy interface & easy to export reports & real time face capturing.

Cons

Nothing is in least side when i was searching product it was comparatively nice and it is more than expensive.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Truein

Pocket friendly & easy to operate

Review Source

PC

Pooja C.  
HR & Admin Executive  
Plastics  
Used the software for: 1-2 years

### "Best Software for All Organizations For Attendance - Budget Friendly"

October 25, 2023

5.0

We are using musters before having difficulties for time tracking of Employees which is mush easier now due to Truein.

Pros

Location Tracing, Touchless feature, Employee Records, User Mobile Access

Cons

There is chances for improvement in Report like they can add different types of Font for Criteria. (PR, ABS, HD)

Alternatives considered

[Biometric Attendance System](https://www.capterra.com/p/171117/Biometric-Time-Attendance-System/)

Reason for choosing Truein

Budget Friendly and easy to operator

Review Source

TT

Tushar T.  
Sr Hr Executive  
Building Materials  
Used the software for: 6-12 months

### "Make your work smart and easy "

May 2, 2023

5.0

As I mention. I have only one problem that offline attendance marking, When pepole are marking the offline attendance then sometimes their photos not show. Even the Gps track also not accurate. rest other features are good working

Pros

all features are good. but love to use reporting. it is saving my lot of time and you can get all the details of employees.

Cons

Offline attendance marking is not use properly. It has some loop holes. that company has to fixed it.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/)

Reason for choosing Truein

It is cost effective.

Review Source

SS

Shubham S.  
Assistant Manager HR & Admin  
Civil Engineering  
Used the software for: 1-2 years

### "Easy to use and seamless"

April 27, 2023

5.0

We had paper timesheets at our office for many years. We tested several software and finally found Truein. It is extremely easy to use and now it just takes a few minutes to genrate reports for payroll.

Pros

True in is a easy to use software. It is accurate and has a good number of useful features. What we liked best is the fact that it works with our mobile phones and staff can check in and check out without standing in any line.

Cons

We have only used it for few months so far havn't faced any issue.

Review Source

VB

Vinod B.  
HR  
Import and Export  
Used the software for: 2+ years

### "Best Attendance Software for Multiple location "

May 6, 2023

5.0

Pros

User can see monthly attendance report and also can apply leave and correction request,

Cons

there is no option for Saturday Early going shift setting.

Review Source

AP

Avani P.  
Admin  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "An affordable software for all our Attendance Related Issues"

April 29, 2023

5.0

Truein has been a game changer for us. On boarding of new contractual staff was a time-consuming process for us. Truein captures data from government ID cards. So, the required staff information is obtained quickly and has made onboarding much faster.The staff can onboard with a selfie.The centralized controls offered by Truein has made attendance management much easier for us. We can now track and make required updates from one central location.

Pros

• Truein has made the onboarding process of our contractual staff fast and hassle free.• The shift scheduling feature has improved our shift planning.• Real-time access to the attendance data of all our sites has made attendance tracking easy.

Cons

Offline mode has limited capabilities compared to online mode

Review Source

CA

Chandan A.  
Manager  
Civil Engineering  
Used the software for: 1-2 years

### "The Smart Solution for Streamlining Time & Attendance Management with Facial Recognition"

April 25, 2023

4.0

Truein is one of the best time attendance management software. It has brought about transparency in the attendance process and has solved the problem of time theft in our company.

Pros

Face recognition based attendance through Kiosk and mobile is excellent. We can easily add new staff on kiosk app. Also, all our staff has the app installed on their mobiles and have been using it to mark and track their attendance. Customizable attendance policies is another great feature. We can also easily integrate Truein with our HRMS tool. This has made attendance management easy and foolproof.

Cons

In touchless mode face capturing is too fast it doesn't give any warning before clicking, due to which it captures a weird expression

Review Source

CH

Chanchal H.  
Executive Assistant  
Import and Export  
Used the software for: Less than 6 months

### "Best for attendance review and leave tracking"

June 15, 2023

5.0

very good and i am satisfied

Pros

its features and staff controlling , we can generate few types of reports for boss and staff directory is also there

Cons

so many sites and only global admin can access that

Review Source

GY

Gaurav Y.  
Software Development Engineer  
Computer Software  
Used the software for: 2+ years

### "No more reconciliation issues and better visibility"

March 28, 2024

5.0

We are now saving a lot of time as attendance data for all our sites can be accessed quickly. This has definitely improved our workforce productivity.

Pros

"Manual crosschecking of attendance was a major problem at all our sites every month end. With Truein's accurate and centralized attendance features, we have access to the attendance data of all our employees. Truein also offers customized alerts for our admin incharge. This has brought visibility in our daily operations.

Cons

Some of the reports need to be downloaded before it can be viewed. If these can be viewed directly on the dashboard it would have been great.

Review Source

JG

Johnsy G.  
Partner  
Defense & Space  
Used the software for: I used a free trial

### "Great tool to manage attendance and increase productivity"

August 8, 2022

4.0

It has become easy to track the attendance of our remote staff. Thanks Truein!

Pros

Truein is one of the best attendance apps. It has a very user-friendly interface. We can now easily track the hours put in by our remote staff and check their location. This has improved productivity. We were able to set shift timings for the staff as per our requirements. We don't have to use any other tracking software. Great app!

Cons

I can't take attendance through laptop's camera, It only works with mobile or tablet devices.

Review Source

Response from Truein

November 17, 2022

Hi Johnsy, Thanks for the review. Truein is a completely mobile/tablet-based solution for Contractual and Distributed staff. Attendance capturing through mobile or tablet is much more convenient and robust through Mobile/tablet, especially for remote and roaming staff. but we I have taken your feedback and will definitely share it with our product team.

LS

Lalitha S.  
Senior Manager  
Financial Services  
Used the software for: Less than 6 months

### "Very Good"

May 4, 2023

4.0

Very Good

Pros

Photo check in and check out in the APP is very effective

Cons

Between connection with absent attendance and leave

Reason for choosing Truein

Very easy to operate

Review Source

VR

Verified Reviewer  
ED  
Civil Engineering  
Used the software for: 2+ years

### "Truein Review"

June 19, 2023

5.0

Overall, once setup is done, most things work smoothly and we have had no other difficulties

Pros

Our company has employees that work at different geographic locations on the same project. We do metro track constructions such that employees sometimes clock in at one location in the morning and clock out at a location 10-15 kms away from the original point. Truein through its GPS enabled Attendance system allows us to easily capture employee attendance through their mobiles

Cons

It is still a bit complicated to set up and it would have been nice if there can be more handholding from the truein team during setup

Review Source

MK

Mazhar K.  
Deputy Manager  
Food & Beverages  
Used the software for: 2+ years

### "Excellent attendance software"

July 13, 2023

5.0

Real time reports and attendance is good tool for organisations,customer support is also good.

Pros

Truein is good tool to track attendance,time,OTetc.Real time reports and attendance is good tool for organisations,customer support is also good.

Cons

It is in English only and need some modifications in attendance features.

Review Source

VR

Verified Reviewer  
Management Associate  
Information Technology and Services  
Used the software for: 1-2 years

### "Acurate, Quick, Convenient"

August 10, 2022

5.0

Truein is very userfriendly. It was easy to install and we started using it without any delays. Face recongtion is very fast and attendance marking is accurate.

Pros

• Truein provides quick and accurate attendance marking and tracking • Onboarding is very fast. • Employee attendance information is easily accessible for payroll calculations

Cons

No option for admin to send bulk notifications to employees.

Review Source

Response from Truein

November 17, 2022

Hi, Thanks for your Review and Feedback. We are constantly trying to improve our product. I have forwarded your feedback to our product team and we will definitely look into the suggested feature to add to the product.

Sahil Kumar C.  
Corporate sales  
Internet  
Used the software for: 6-12 months

### "Solved our attendance problems"

September 19, 2022

5.0

We have been using Truein for while now and are happy. Every month end, we had attendance mismatch issues causing mistrust among our employees. With Truein this problem is solved.

Pros

Truein marks attendance based on face recognition. It is very accurate and we have not faced any instances of missed attendance. Truein has worked very well for us. It has also solved the problem of proxy attendance which was common because of a card based system we were using previously.

Cons

We haven't faced any glitches with Truein.

Switched from

[PagarBook](https://www.capterra.com/p/228217/PagarBook/)

Pagarbook was inacurate

Review Source

Response from Truein

November 17, 2022

Hi Sahil, We are happy we were able to fix your attendance capturing issues. Thank you for the Feedback.

ST

Siva T.  
Manager - HR  
Real Estate  
Used the software for: 1-2 years

### "Attendance tracking"

May 24, 2023

5.0

Ease of man power scheduling and customize reports at a click saves lot time to calculate attendance

Pros

Geo Fencing is only allow the employee to mark the attendance at site premises and attendance data easy to access from cloud. online leave applications and approvals from reporting mangers and admin is one of the good feature to maintain the hierarchy

Cons

Payroll management is missing according the attendance and leaves

Switched from

[Kredily](https://www.capterra.com/p/186516/Kredily/)

Geofencing and leave management dint work well with kredily

Review Source

pA

pallavi A.  
Senior Manager HR  
Environmental Services  
Used the software for: 2+ years

### "good"

April 25, 2023

3.0

good

Pros

truein is a complete package. Along with excellent attendance tracking, Truein has made it possible to check in real time where our our remote staff has been working. Overtime calculations has also become much easier.

Cons

nothing as such , everything was good and smooth

Reason for choosing Truein

good product

Review Source

Surabhi W.  
Lead HR  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use software. "

May 6, 2023

5.0

We used to find it challenging to manage attendance and staff planning, but Truein has entirely altered that. The app is simple to use and helped boost our overall productivity. We would definitely suggest it to others.

Pros

Truein implementation went well for our organization, and the team provided excellent support whenever required.

Cons

Nothing as such. It is easy to use application.

Review Source

VG

Vivek G.  
CEO  
Wholesale  
Used the software for: 2+ years

### "Modern and effective Time tracking solution"

May 19, 2023

5.0

Workers Clocks-IN from a tablet setup on the wall using face recognition, preventing others from signing in for them

Pros

Very easy to use and configure, does not require learning curve. Generates payroll ready reports easily.Staff can Clock-IN/OUT easily using their own mobile on both Android and iOS

Cons

Nothing that I dislike. Great in terms of performance, robust and reliable.

Review Source

SS

Sameer S.  
Customer Success Maanger  
Computer Software  
Used the software for: 1-2 years

### "The Ultimate Solution for Managing a Distributed Workforce"

April 9, 2024

5.0

Truein has made the entire process very smooth for our company. Highly recommended

Pros

I appreciate how Truein's ultimate solution for managing a distributed workforce makes it easy to track employee attendance and manage their work hours across different locations. Its flexible, cloud-based platform provides real-time visibility into employee attendance, which allows for better decision-making and resource allocation. Additionally, its intuitive user interface and comprehensive reporting features make it a valuable tool for workforce management.

Cons

Need to download all reports, would be great to have a view on the dashboard itself for quick reference and checks.

Review Source

VR

Verified Reviewer  
Sales & Marketing Intern  
Sporting Goods  
Used the software for: Less than 6 months

### "Easy to set up and use"

September 19, 2022

5.0

"Truein is the best attendance management solution we have had. Highly recommend it."

Pros

"The best part about Truein is that it can be easily installed on any mobile or tablet and does not require any additional hardware. Our stores are spread in different locations. We could easily set up Truein in all these places. Our employees are marking their attendance regularly now."

Cons

"We never had any issues with using it. The data attendance data is accurate and is easily available."

Review Source

Response from Truein

November 17, 2022

Hi, Thanks for your positive feedback. We are glad you had a smooth experience with us.

SA

Sarthak A.  
Employee  
Design  
Used the software for: 6-12 months

### "Excellent Product "

July 30, 2023

5.0

Pros

Product is very easy to use and with help of this we mark our attendance easily

Cons

Updating the Location is little slow sometimes it takes approximately 1min to refresh the location. Overall it's good.

Review Source

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