# Tinkle Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tinkle Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more.

Source: https://www.capterra.com/p/203688/Tinkle

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# 

 Tinkle Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Tinkle

## What is Tinkle?

Tinkle is the smarter business phone system and one of the UK's fastest growing cloud communication service providers. Our easy to use on-demand technology grows with your business and enhances customer experience, with features like call recording, IVR, call stats, music on hold and much more. Tinkle's mobile and desktop app gives you total control, with no contracts or setup fees, alongside offers such as a 14-day free trial and free IP devices. Give us a Tinkle to set up your demo today.

## What is Tinkle used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Call Recording](https://www.capterra.com/call-recording-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£5.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tinkle?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tinkletelecom.com&name=Tinkle)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tinkle

5.0 (7)

VS.

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

£5.99

Flat Rate, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (7)

Ease Of Use

4.3 (224)

Value For Money

5.0 (7)

Value For Money

4.1 (189)

Customer Service

5.0 (7)

Customer Service

4.1 (200)

## Tinkle alternatives

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[Ringover](https://www.capterra.com/p/169627/RingOver/)

[4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169627/RingOver/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Call Center Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Recording

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Routing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Voice Mail

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Computer-based system that allows users to send and receive voice messages

Tinkle 22 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audio/Video Conferencing

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Manage, organize, and store contact information

Access names, contact information, and roles of employees in a centralized repository

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Access software remotely via mobile devices

Two-way actions and communication between multiple users in real time

Transmit voice and other information digitally

Record live video calls to play later

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Get Advice

We can help you find the software with the features you need.

Features

5.0 (7)

5.0

Based on 7 reviews

## Pricing

Value for money

5.0 (7)

Free Trial

Basic

£5.99

Flat Rate,Per Month

Value for money

5.0 (7)

5.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (7)

5.0

Based on 7 reviews

## User reviews

Overall rating

5.0

Based on 7 reviews

Filter by rating

5(7)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JP

Josh P.

Digital Manager

Building Materials

### "Fantastic app!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2022

My overall experience of Tinkle couldn't be better. The features are constantly updated and the developers are really responsive. It was pretty much plug and play to set up and has become an essential part of our business.

Pros

Tinkle makes managing calls for our business so much easier! The app is really easy to use and was really easy to set up too. A really handy feature is being able to manage our availability and presence quickly through the Tinkle Manager dashboard.

Cons

Nothing! The app is great. We've been using it for a long time and wouldn't really change a thing!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Samuel N.

Managing Director

Information Technology and Services

### "An excellent phone system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2021

An excellent service from start to finish, the products has been reliable and robust. Its grown with us as we've added 20+ members of staff in the last 2 years.

Pros

We find the flexibility that comes with the system to its most advantageous aspect, we often will take calls on either our mobile phones, laptops or physical handsets and having access to calls when away from the office or desk has been absolutely vital in the last year. We utilise fairly robust hunt group setups for various teams and this works really well

Cons

We haven't found there to be any notable cons to Tinkle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Louisa M.

Deputy Head Teacher

Education Management

### "What did we do before Tinkle? Thank you!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2020

Just amazing! Great customer service and would recommend to all.

Pros

Communication in a school setting is of utmost importance and even more so when a global pandemic hits! If only we had known of Tinkle back in March when this crazy journey began......Tinkle has just been simply amazing. Teachers who are working from home have been able to stay connected to staff who are at school. It has also made sure that parents and carers have been able to quickly speak to their child's class teacher if needed. The customer service recieved from Tinkle has been fantastic, they are quick to rectify any problems and have explained how best to use the application. I am sure we will be talking about this app for years to come! Thank you for inventing it and being a great company to work with. It really is such an innovative application that could be used by so many different types of work settings.

Cons

All staff have loved the application as it is.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Laurence K.

Director

Electrical/Electronic Manufacturing

### "Changed my business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2020

So far, so good. Changed the way I do business - I would highly recommend this product.

Pros

The software enables me to answer calls whilst not being confined to the office. Making sure that my company portrays a landline number rather than a mobile number is important to the general image of the business. We have always wanted to be an installer that comes across as a big company - tinkle have helped us with this.

Cons

There isn’t anything to dislike about it. It’s easy to use, easy to set up and does exactly what you need it to do.

Reasons for choosing Tinkle

A number of companies quoted me for their products - Tinkle appeared much better value for money and their customer service was great. No pushy and keen to understand what my requirements were.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Alan H.

Consultant

Environmental Services

### "Just try it !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2020

Very pleasant and easy

Pros

Ease of use and intuitive format of the software has made it easy for our technicians

Cons

So far we have only been impressed and not found any drawbacks

Reasons for choosing Tinkle

Cost and scalability in our organisation without a massive outlay upfront

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VH

Victoria H.

Founder

Government Relations

### "Tailored support for new start up "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2020

The tinkle team is super eager and professional, making my small start up feel as valuable as any other large organisation.

Pros

I'm a new start up with minimal interest or knowledge of mobile communications. Tinkle has been great at taking care of this essential business functionality on my behalf, quick and easily. It's very helpful not having to worry about signing a contract right at this start-up time or pay for the set up as a new business. What I really like is the pick and mix plan Tinkle compiled for me given the unique needs I have as a business, with the option of changing this later once I know which way the growth will go. The mobil app makes integrating it all into my working day so much easier, and its reassuring to know that as I scale up someone else can take care of expanding this for me. Other key plus points for me are also the 24/7 voicemail and the integration with my Microsoft Teams and Hubspot, as I really do not want to spend time updating different systems.

Cons

So far I've not identified any sticking points or clunkiness, the integration and added value is evident.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Andy P.

Director

Information Technology and Services

### "Great phone system for business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2020

The team at Tinkle are great. Super-helpful and always available to support any questions we have.

Pros

Easy to set up, affordable and great support

Cons

None that I can think of so far. It works as I hoped.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/203688/Tinkle/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)