--- title: "HCL Notes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HCL Notes Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/203693/HCL-Notes/" page_type: "product" language: "en" --- # HCL Notes Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HCL Notes ## What is HCL Notes? On-premise e-mail client solution that offers calendar, email, contact management capabilities to facilitate collaboration across teams within and across organizations. ## What is HCL Notes used for? [Email Management](https://www.capterra.com/email-management-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HCL Notes?[Manage this product listing](https://www.g2.com/products/hcl-notes/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HCL Notes 4.2 (5) VS. [### Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting Price Contact vendor Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.4 (11,136) Value For Money 4.0 (1) Value For Money 4.4 (6,854) Customer Service 4.0 (1) Customer Service 4.2 (6,608) ## HCL Notes alternatives [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) [View all alternatives](https://www.capterra.com/p/203693/HCL-Notes/alternatives/) ## FAQs about HCL Notes Overview ### What company size and specific industries is HCL Notes built for? HCL Notes is designed for businesses of all sizes across various industries that need a collaboration platform for mail management, search, calendar integration, mobile access, and instant messaging. It is suited to organizations looking for a general-purpose communication and teamwork tool rather than a sector-specific application. Features and Usability ### What are the key features of HCL Notes? HCL Notes offers calendar management, inbox management, and contact management for organizing communications and schedules. It also includes chat/messaging, alerts/notifications, file sharing, and document storage for team coordination, plus task management, project management, reporting & statistics, mobile access, and content management. Getting Started and Support ### What training and onboarding options does HCL Notes offer? HCL Notes provides webinars and documentation to help teams get started. Webinars offer guided, live or recorded instruction on core features and setup topics, while documentation gives written reference material for self-paced learning and ongoing lookup of product steps and functions. Getting Started and Support ### What customer support options does HCL Notes offer? HCL Notes provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available here, so user experience with response times, helpfulness, or common frustrations cannot be described from the provided data. ## Features AI summary Based on 17,634 Email Management reviews Not all email management software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) HCL Notes supports **Inbox Management**, giving users a central way to organize incoming messages and stay on top of daily communication. However, it does not include **Search/Filter** or **Email Tracking**. Instead, it offers **Alerts/Notifications** (**42%**), which can help users stay aware of new activity and respond faster to important updates. Together, these features help businesses manage message volume more effectively while providing teams with better visibility into time-sensitive communication. Inbox Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Alerts/Notifications 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges File Sharing 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Communication Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Chat/Messaging 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system HCL Notes 14 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Document Storage: Store and organize documents in a centralized system - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Inbox Management: Organize, prioritize, and manage incoming communications - Mobile Access: Access software remotely via mobile devices - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 3.6 (5) 3.6 Based on 5 reviews ## Pricing Value for money 4.0 (1) ### Starting price Free trial not available Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(2) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sebastian S. KeyUser Furniture ### "Funktionen sind gut" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 20, 2023 Insgesamt ein gutes Produkt, kann aber nicht mit Outlook mithalten Pros Guter Funktionsumfang Gute Nachrichtenfunktion Cons Relativ langsam Chatfunktion zeigt teilweise keine Nachrichten an Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kaushik G. Senior Program Manager Accounting ### "Tool of the past" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 13, 2023 Pros Was said to be very secure then. Lots of apps and workflows were built on Notes by many organizations. Cons Not a modern interface. Hasnt kept up with the times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Stefan W. Autor Newspapers ### "Notes nicht nur Mail, bitte..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 8, 2023 Mail, Chat, Datenbankablage, sind die Hauptfunktionen, die oft genutzt werden. Jedoch können auch Signaturen, Dateiordner, Kalenderfunktionen genutzt werden, was vielfältige Möglichkeiten eröffnet. Notes ist übersichtlich, einfach zu handhaben und wird gerne und schnell eingesetzt. Neue Möglichkeiten webbasierter Anwendungen werden jedoch nicht genutzt, sodass hier die weitere Entwicklung und das Marketing von HCL gefragt sind, um bestehen zu können. Pros Seit langem ein Produkt mir vielfältigen Möglichkeiten. So können viele Erfordernisse abgedeckt werden und Agenten definiert werden, die einen eigenen Arbeitsablauf unterstützen. Die Vorteile sind garnicht aufzuzählen. Auch wenn sich gefühlt lange Jahre keine Neuerungen ergaben. Aber die Hoffnung stirbt zuletzt. Cons Früher gab es eine im Privatbereich oder für Einzelanwender kostenlose Version. Diese ist nicht mehr verfügbar. Auch wenn eine Chatfunktion einbindbar ist, scheit es nicht möglich zu seine andere Messagedienste zu integrieren. So bleibt dem Anwender nur, mit verschiedenen Programmen gleichzeitig in berschiedenen Fenstern zu hantieren (Chat / Videochat / ...) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jan D. Fachwirt für Versicherungen und Finanzen Insurance ### "Alle wichtigen Funktionen vorhanden." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 15, 2022 Das Programm ist gut geeignet für einen Gruppenkalender und zur Verwaltung von mehreren E-Mailadressen. Pros Gute Terminübersicht aller Mitarbeiter im Büro.Verteilung der Zugriffe sehr gut steuerbar. Cons Das Design wirkt ein wenig veraltet und einfach. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Luis P. IT Specialist Computer Software ### "Better Version of Notes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 17, 2022 Pros I was user of Lotus Notes from 1998, I could try all update versions until last year and the HCL is best version that I tried until today. Very safe and stable Cons Maybe the not have to much integration with other Microsoft tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.