--- title: "Pascom Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pascom Cloud Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more." source_url: "https://www.capterra.com/p/203696/pascom-Cloud-PBX/" page_type: "product" language: "en" --- # Pascom Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pascom Cloud ## What is Pascom Cloud? Future proof your business communications with the pascom cloud phone system. Easy-to-use, feature-rich, and cost-effective professional cloud communications platform for your business. ## What is Pascom Cloud used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €8.9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pascom Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pascom.net/en/&name=Pascom Cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pascom Cloud 3.6 (14) VS. [### 3CX](https://www.capterra.com/p/158704/3CX/) [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price €8.9 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (14) Ease Of Use 4.4 (466) Value For Money 4.1 (14) Value For Money 4.3 (307) Customer Service 3.6 (13) Customer Service 4.1 (338) ## Pascom Cloud alternatives [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [4.5 (671)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163604/GoTo-Connect/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (22)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) [View all alternatives](https://www.capterra.com/p/203696/pascom-Cloud-PBX/alternatives/) ## FAQs about Pascom Cloud Overview ### Which roles and teams benefit most from Pascom Cloud? Pascom Cloud is most used by business owners, managing directors, and executives who need reliable business communications across locations. IT administrators, system engineers, and consultants benefit from streamlined telephony setup, maintenance, and integrations, while administrative staff and small teams use it to manage calls, support daily coordination, and improve responsiveness. Answer based on 14 reviews Overview ### What company size and specific industries is Pascom Cloud built for? Pascom Cloud is designed for businesses of any size and across any industry that want to upgrade their business communications. It fits small companies, mid-market organizations, and larger enterprises, with no specific sector limits mentioned in the vendor description. Features and Usability ### What are the key features of Pascom Cloud? Pascom Cloud offers VoIP, PBX, SIP trunking, and virtual extensions for cloud phone system management. It also includes call center features such as automatic call distribution, IVR, call routing, call recording, call monitoring, and call reporting, plus chat/messaging, video conferencing, and third-party integrations. Integrations ### Which third-party tools and platforms does Pascom Cloud integrate with? Pascom Cloud integrates with 6 third-party platforms for identity, productivity, and communications, including Microsoft 365, Microsoft Entra ID, Microsoft Exchange, Microsoft Teams, DATEV Audit, and Memtime. These catalog integrations cover directory services, email, collaboration, time tracking, and audit workflows. Getting Started and Support ### What training and onboarding options does Pascom Cloud offer? Pascom Cloud provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars present topic-based sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Pascom Cloud offer? Pascom Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 1,849 Business Phone Systems reviews Capterra data shows that buyers of Business Phone Systems rank the following features as their top priorities: - **Mobile Access** (**50%** of reviewers rated this feature as critical) - **Voice Mail** (**48%**) - **Call Routing** (**52%**) Pascom Cloud supports all three features that reviewers rate most highly: **Mobile Access**, **Voice Mail**, and **Call Routing**. Together, these capabilities help businesses stay connected from anywhere, manage missed calls more effectively, and direct incoming calls to the right person or team, allowing teams to improve responsiveness and maintain smoother day-to-day communication. Mobile Access 3.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Voice Mail 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Caller ID 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Transfer 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Transfers live calls to other agents Alerts/Notifications 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Routing 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Pascom Cloud 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Reports: Alter the layout and content of reports - Electronic Faxes: Create, edit, preview, and send faxes electronically - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Group Messaging: Group messaging lets multiple people carry on a group conversation - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Sharing: Digitally share screen view with others - Single Sign On: Allow users to access multiple services after entering their login credentials once - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Backgrounds: Upload or use pre-set virtual backgrounds during video meetings - Virtual Voicemail: Voice messages are stored online and accessible via a visual interface - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 3.9 (14) 3.9 Based on 14 reviews ## Pricing Value for money 4.1 (14) Free Trial pascom ONE €8.90 Per User,Per Month Value for money 4.1 (14) 4.1 Based on 14 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Memtime](https://www.capterra.com/p/199674/memtime/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/)[ DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (13) 3.6 Based on 13 reviews ## User reviews Overall rating 3.6 Based on 14 reviews Filter by rating 5(8) 4(1) 3(1) 2(0) 1(4) Mentioned topic Sorted by most recent MW Michael W. Inhaber Health, Wellness and Fitness ### "Mehrstündiger Totalausfall, intransparentes Lizenzmodell, kein Verantwortungsbewusstsein im Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 2, 2026 \*\*Fazit:\*\* Aus diesen Gründen sehen wir für unseren Betrieb kein brauchbares Einsatzszenario und werden pascom nicht weiter nutzen. Dennoch hält pascom an der Mindestvertragslaufzeit von einem Jahr fest. Wer einen zuverlässigen Geschäftsbetrieb führt und auf Erreichbarkeit angewiesen ist, sollte Verfügbarkeitsgarantien, Lizenzmodell und Supportmodell sehr genau prüfen, bevor er sich vertraglich bindet. Pros \+ erfolgsversprechendes Marketing + etliche Integrationen + sympatischer Endpointclient + kostenloser Testzeitraum Cons \- \*\*Lizenzmodell:\*\* Auf der Homepage wird nicht transparent kommuniziert, dass eine Lizenz pro angemeldetem Gerät verbraucht wird — nicht erst beim aktiven Gespräch. Dies steht zwar in den AGB, ist aber im Marketing anders dargestellt. - \*\*Testzeitraum und Einrichtung:\*\* pascom bietet zwar einen Testzeitraum an, ist jedoch nach eigener Aussage nicht der Auffassung, dass ein Kunde die Telefonanlage selbst einrichten kann, und geht daher von einer kostenpflichtigen Einrichtung durch den Support aus. Dies wird vorab nicht kommuniziert. - \*\*Totalausfall:\*\* Bereits in der Anfangsphase kam es zu einem mehrstündigen Totalausfall unserer Praxis. Die Ursache lag nach Feststellung unseres SIP-Trunk-Anbieters auf Seiten der pascom-Infrastruktur. Der SIP-Trunk war nicht korrekt verbunden, ein Fallback funktionierte nicht. Nur dank erheblichem Einsatz unseres SIP-Trunk-Anbieters konnten wir eine Notfalllösung in Betrieb nehmen. - \*\*Support:\*\* Die erste Kontaktperson war unmotiviert und verwies lediglich auf das Ticket-System. Vertrieb und Technik verwiesen sich anschließend gegenseitig, ohne dass jemand Verantwortung übernahm. - \*\*Verfügbarkeit:\*\* Der Vertriebsmitarbeiter kommunizierte offen eine Verfügbarkeit von "knapp 99%" — das entspricht potenziell 1–2 Ausfalltagen pro Jahr. Für einen Gewerbebetrieb ist das nicht akzeptabel. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) Bereits vorher benutzt. Günstigere Preis, höhere Stabilität, bei Selbsthosting Verfügbarkeit selbst steuerbar. Zwar schlechtere Integration in Drittanbieteranwendungen, insgesamt jedoch besseres Gesamtpaket. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Heike M. Buchhaltung Wholesale ### "Macht genau was es soll!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2022 Pros UC Client und mobile App für unsere Kundenservice-Mitarbeiter Cons spontan fällt mir da ehrlich gesagt gar nicht ein. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Michael L. CEO Information Technology and Services ### "Zero Partner Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 7, 2022 Very bad experience. If you look into market there are much better solutions for lower pricing and more functionalities. Pros Pascom is a easy to handle solution as long as you use the cloud solution and use their gateways. When it comes up that you want to increase your customer service and use own gateways with normally used ISP rates they will not help you and guide your customers to other partners. Cons It is not really wanted to have your own gateway in place. We had a customer where the Pascom stopped working and the only support was migrating the customer to cloud Pascom without higher rates. Switched from [3CX](https://www.capterra.com/p/158704/3CX/) Cheaper, more functionalities and better support Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing Pascom Cloud Customer wanted Pascom Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stephan D. CEO Automotive ### "Unzuverlässig" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 3, 2022 Nicht gut, nie wieder Pros Das ich Anrufe überall annehmen kann. Chat Cons Unzuverlässig, Anlage funktioniert nicht zuverlässig, Telefone klingeln nicht immer. Verbinden ist eine Katastrophe. Reasons for choosing Pascom Cloud war eine Empfehlung Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mario S. CEO Information Technology and Services ### "Unfassbar" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 23, 2022 Unmöglicher support Pros Cloud Lösung / flexible Sip trunk möglich Cons Support und Vertrieb Einrichtung sip Ämter Alternatives considered [Placetel](https://www.capterra.com/p/252201/Placetel/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Johannes B. CEO Information Technology and Services ### "Viele Funktionen aber auch einige gravierende Mängel" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 2, 2022 Software mit viele Funktionen, aber leider gravierenden Mängeln, die sich nicht beheben ließen. Daher haben wir uns nun entschlossen, den Vertrag mit Pascom zu beenden und auf eine andere Anlage umzustellen. Pros Universell nutzbarer Client sowohl am PC als auch am Handy. Grundsätzlich viele Funktionen. Kann alles was man typischerweise in einer kleinen / mittelständischen Firma hinsichtlich Telefonieren benötigt. Cons Weiterleitung vom Festnetztelefon auf das Handy macht immer wieder Probleme, auch viele Telefonate mit dem Support brachten keine Lösung, unsere IT musste viele Stunden zusätzlich aufwenden (Zusatzkosten, die uns natürlich niemand bezahlt hat). TAPI Client funktioniert unzuverlässig - verliert immer wieder die Verbindung zum Server. Dann muss der entsprechende Rechner neu gestartet werden, damit es wieder geht. Konfiguration der Anlage (Administrations-Backend) ist unnötig kompliziert Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB James B. English Teacher E-Learning ### "Everything I need in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2021 The pascom cloud phone system is easy to use, packed full of features and comes with friendly, expert support which is included within the pricing which I think is excellent customer service. I can only recommend pascom and the pascom solution further. Pros pascom has all the features I need, they are very easy to use and are available on all my devices, making sure I can continue working no matter where I am. Plus the move to the cloud was simple and done in minutes thanks to the excellent support. Cons The onsite version that I had originally was a little complicated to setup and manage. Now my phone system is in the cloud, it's simple to use and pascom takes care of all the updates etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Anton W. Inhaber / Informatiker Information Technology and Services ### "Sehr gute Unterstützung, funktionierende Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2021 Eine Lösung, keine Sonderpreise, keine Aufpreispflichtigen Extras, Super! Pros Einfachheit der Bedienung, Cloud-PBX ist einfach zu installieren (Telefonanlagenkenntnisse vorausgesetzt), Client funktioniert auf allen relevanten Systemen Cons Bei der Interaktion mit Remotedesktopumgebungen könnte man noch eine wählbare Videofunktion integrieren (Video / Bildschirmfreigabe soll zusätzlich zum lokalen Client auch in der Remoteumgebung angzeigt werden können, via Softwareswitch an-abschaltbar) Reasons for choosing Pascom Cloud Eine Gesamtlösung für alle Anwendungen, funktioniell und stabil. Außerdem gibt es keine aufpreispflichtigen Upgrades. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ansgar H. L. Geschäftsführer Information Technology and Services ### "Einfachheit und Komfort, der begeistert!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 Die Lösung ist super einfach, deckt alles ab und macht mich völlig ortsunabhängig. Ich war selten von einer Lösung und vor allem der Firma, die da hinter steht, so begeistert, wie bei pascom! Chapeau! Tolles Produkt, schneller und guter Support, tolles und nettes Team! Pros \- toller Komfort dank Soft-Client auf dem PC oder Notebook - Mobile App mit allen Funktionen wie auf PC/Notebook - einfachstes und sicheres Videoconferencing - schnell und einfach eingerichtet und in Betrieb genommen - einfach und intuitiv nutzbar - der pascom Client ist ein Multiplattform-Produkt (Windows, Mac, Linux. Letzteres ist mir besonders wichtig). - man kann alles kostenlos testen - es gibt keine versteckten Kosten: alle Features sind im Preis dabei Cons Fehlen tut bislang das Team-Jounal. Aber das ist nun für den Sommer 2020 angekündigt. Bin gespannt. Reasons for choosing Pascom Cloud Das Produkt hat zahlreiche Schnittstellen, von denen wir verschiedene nutzen. Andere sind hier weniger offen ausgerichtet. Der persönliche Kontakt zu pascom war deutlich besser als bei dem ein oder anderen Mitbewerber, der ggf. auch ein interessantes Produkt für uns gehabt hätte. pascom überzeugt einfach durch Qualität, Kompetenz und ein wirklich tolles und gelungenes Produkt. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Stefan G. Systemadministrator Computer Networking ### "Pascom Cloud PBX - Für uns die richtige Entscheidung" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 17, 2020 Die pascom Cloud PBX bietet uns neue Möglichkeiten im Rahmen der Telefonie - nicht nur durch Ihre Vielzahl an einen Telefoniefunktionen, sondern auch durch den Desktop-Client, die App und die kürzlich eingeführte Möglichkeit der Videotelefonie. Pros Nachdem ich das Verständnis für das Webinterface entwickelt hatte (siehe Nachteile), bin ich von dem Grad der Automatisierung begeistert. Das Anlegen von Durchwahlen, Benutzern und Endgeräten ist einfacher als erwartet. Durch das All-inklusive Lizenzmodell kann ich den Benutzern beliebig Funktionen zuweisen, ohne dass ich mir Gedanken über zusätzliche Lizenzen für Leitungen, Mailboxen, Konferenzräume oder ähnliches machen muss. Cons Da ich zuvor die Konfiguration des Asterisk Servers auf der Kommandozeile mit Konfigurationsdateien gewohnt war, hat es relativ lange gedauert, bis ich die Gedankengänge der Pascom Entwickler und damit das Webinterface verstanden hatte. Switched from [Asterisk](https://www.capterra.com/p/60249/Asterisk/) Zum einen hatte unsere Asterisk-Installation eine Größenordnung erreicht, die eine Automatisierung und eine einfache Administration über eine Webinterface erforderlich gemacht hat. Zum anderen gab es keine Apps und keine einfache Anbindung von Videotelefonie. Reasons for choosing Pascom Cloud Das Lizenzmodell passte besser zur unseren Anforderungen, zudem hat der Vertrieb auf eine E-Mail schnell, freundlich und kompetent reagiert. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/203696/pascom-Cloud-PBX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.