---
title: "ewiz commerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ewiz commerce the right B2B eCommerce Platform solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/203698/ewiz-commerce/reviews/"
page_type: "reviews"
language: "en"
---

ewiz commerce

4.7 (47)

[View alternatives](https://www.capterra.com/p/203698/ewiz-commerce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of ewiz commerce

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

CB

Christopher B

Inside Sales SupportWholesale, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform is easy to use, making it simple to manage products, customer orders, and website content without requiring extensive technical knowledge.“

June 24, 2026

HN

Hoa N

Digital Marketing SpecialistPackage/Freight Delivery, 11 - 50 employeesUsed the software for: More than 2 years.

“There's not a readily accessible FAQ or tutorials page that I know of. “

July 3, 2024

CB

Christopher B

Inside Sales SupportWholesale, 11 - 50 employeesUsed the software for: More than 2 years.

“The platform provides a solid balance of functionality, ease of use, and affordability.“

June 24, 2026

KW

Ken W

VP MarketingBuilding Materials, 51 - 200 employeesUsed the software for: 6-12 months.

“Sometimes there were language issues (Indian programmers with some difficulty in understanding and communicating in English)“

April 18, 2023

Geoffrey S. D

Director of Sales and MarketingEvents Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Their pricing is very reasonable and the level of effort they put forth is well worth the expense.“

July 31, 2025

LW

Lydia W

Website ManagerBusiness Supplies and Equipment, 51 - 200 employeesUsed the software for: More than 2 years.

“I like the service we receive from the team and the user-friendliness of the website dashboard.“

December 21, 2023

## Showing most helpful reviews

Showing 1-25 of 47 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrew R.  
Manager  
Printing  
Used the software for: 2+ years

### "Positive Experience"

July 30, 2025

5.0

We had a very bad experience with a similar vendor. ewiz was able to quickly launch a less expensive website with more compatibility and has worked over the years to improve it.

Pros

The customer support is very good for a non IT person. The administrative backend is fairly intuitive but certain things require support.

Cons

Nothing jumps out to report as a least liked aspect of the company or our experience over the years workign with them.

Switched from

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)

Website features expected were not real, price high, terrible customer service.

Review Source

Response from Powerweave Software Solutions

August 5, 2025

Andrew, we are incredibly grateful that you took the time to leave us a 5-star review. Thank you!

GP

Gwen P.  
Art Director  
Printing  
Used the software for: 1-2 years

### "Ewiz Experience"

May 1, 2026

4.0

Pros

Website works great. Good response time when we send in a ticket with an issue or question. Updates are made in a timely manner.

Cons

Setting up the website was painful. There are some areas like the collections that I don't really understand how to use.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Poor functionality, difficult to update. \*\*I cant remember what company we used before. I picked acrobat because the form required an entry.

Review Source

Response from Powerweave Software Solutions

May 20, 2026

Dear Gwen, Thanks for taking the time to share your thoughts and feedback with us. We are grateful for your honest feedback. Thank you!

BT

Ben T.  
Director of System Operations  
Printing  
Used the software for: 6-12 months

### "Not great. "

June 24, 2026

2.0

I do not enjoy the platform. I have to go searching any time I want to make a change. Backend is hard to navigate, even with a good amount of experience. Website customization after creation is near impossible because of this. We upload inventory everyday, have no ecommerce, do not allow customers to view their order information or invoices despite having the promostandards endpoints that could be synced up to allow this information to be transmitted. To set this up, we were quoted ~$30,000 for a full integration. AWS has complete control over the back end. If we were granted access to the full site I could hook everything up in a day or two. Because we do not have full access, we would be forced to pay for these services, we are already paying for, to show them off in the most user friendly manner.

Pros

ewiz is user friendly once you learn how to use it correctly. It is reliable and rarely goes down on the front end.

Cons

No knowledge base, hard to find info for how to do anything, any change requests are billed when most could be done in house if the information was freely available to access. Causes us to rely on AWS and then pay for any changes that we could do if we had access.

Review Source

Response from Powerweave Software Solutions

June 26, 2026

Thank you for taking the time to share your feedback and rating, Ben. We truly value your opinion, as it helps us continuously improve and maintain the high standards of service that we strive to provide to all our customers.

CF

Candyce F.  
Customer Service - Sales Manager  
Consumer Goods  
Used the software for: 2+ years

### "Excellent customer service"

April 28, 2026

5.0

Everyone on the team has been great to work with. They are all very knowledgeable and it's been a pleasure working with them.

Pros

This team is great! Everyone on the team is always available and they respond right away if I have any questions or concerns.

Cons

There is really nothing that I didn't like about ewiz, my experience with this team so far has been wonderful.

Review Source

Response from Powerweave Software Solutions

May 20, 2026

Hi Candyce, We are incredibly grateful that you took the time to leave us a 5-star review. Thank you!

CB

Christopher B.  
Inside Sales Support  
Wholesale  
Used the software for: 2+ years

### "Easy to Use, Well Supported, and Continuously Improving"

June 24, 2026

5.0

Overall, our experience with eWiz Commerce has been very positive. The platform provides a solid balance of functionality, ease of use, and affordability. Managing products, processing customer orders, and maintaining our website are straightforward tasks, and the support team has been a valuable resource when needed. Regular updates and ongoing improvements demonstrate a commitment to enhancing the platform, making it a reliable solution for our e-commerce needs.

Pros

Working with eWiz Commerce has been a positive experience. The platform is easy to use, making it simple to manage products, customer orders, and website content without requiring extensive technical knowledge. Customer support has been responsive and helpful whenever questions or issues arise. The platform also provides good value for the cost, with regular updates and features that help keep our online store running smoothly.

Cons

While the platform is user-friendly overall, some customization options can require additional support or development work to achieve very specific design or functionality goals. Certain updates and new features may also have a learning curve before they can be fully utilized.

Review Source

Response from Powerweave Software Solutions

June 26, 2026

Thank you for taking the time to share your thoughts and feedback with us. We truly appreciate your input and value the opportunity to learn from your experience.

JY

Jesse Y.  
President  
Import and Export  
Used the software for: 2+ years

### "feedback from Cobra Cap"

June 16, 2026

5.0

We are happy to have a partner like Ewiz Commerce, that we can grow together with the most advanced techknowledge in our industry.

Pros

All the persons we are dealing with are very professional and have a great attitude caring for our success.

Cons

We understand some personnel changes are necessary, however sometimes the new personnel do not have enough understanding of what we do and what we need.

Review Source

Response from Powerweave Software Solutions

June 18, 2026

Thank you for your 5-star review and for sharing your experience. We are pleased to hear that our platform and services have contributed positively to your business. Our team is committed to providing reliable technology, responsive support, and continuous innovation to help our clients achieve their goals. We greatly appreciate your trust in us and look forward to continuing to support your growth and success. Thank you for being a valued partner.

Geoffrey S. D.  
Director of Sales and Marketing  
Events Services  
Used the software for: 2+ years

### "Great Team, Great Website Designers"

July 31, 2025

5.0

Very easy to deal with and the payment process is always quick and easy. They understand our requests and even predict potential problems that we did not think of during the design and implementation process. Their pricing is very reasonable and the level of effort they put forth is well worth the expense. Interactions via E-mail and Video Chat are always productive and efficient. Overall, I would highly recommend their services. We are even looking into their CRM/ERP offerings now!

Pros

EWIZ has amazing customer support and they are incredibly easy to work with. Their work on our website creation has been remarkable. We threw many obstacles and curveballs at the project and they have always managed to implement what we wanted in a super timely manner. They are patient and understanding to a fault. Super value for the money spent.

Cons

I can't think of a single area of improvement. They designed our original website and that went very smoothly and this new website is the same. It's on a better and more stable platform and we've been pleased with the entire experience.

Review Source

Response from Powerweave Software Solutions

August 5, 2025

Thank you so much for this review. We appreciate your business and help in sharing the word about us.

jK

jack K.  
manager  
Marketing and Advertising  
Used the software for: 2+ years

### "ewiz commerce review "

June 19, 2026

5.0

its great to have a great partner such as ewiz commerce and the people who work with them its truly great

Pros

all people we are dealing with are professional and knowledgeable and great personalities and it makes it a pleasure to work with

Cons

when new hires are hired its a little challenging and could cause delays because they are not that familar with our product

Review Source

Response from Powerweave Software Solutions

June 26, 2026

Thank you for taking the time to share your feedback and rating. We truly value your opinion, as it helps us continuously improve and maintain the high standards of service we strive to provide to all our customers.

jW

justin W.  
Manager  
Consumer Goods  
Used the software for: 2+ years

### "website review"

June 16, 2026

5.0

Pros

i liked your guy's responsiveness, you would always make changes right away. Would make revisions relatively quickly too.

Cons

Sometimes, you guys would add glitches or bugs in our website when we would ask for changes, you guys sometimes struggled with following directions.

Review Source

Response from Powerweave Software Solutions

June 18, 2026

Thank you for taking the time to share your feedback and for awarding us a 5-star review. We are delighted to hear that your experience with our platform and team has been a positive one. Your feedback is greatly appreciated and serves as a valuable source of motivation for our entire team as we continue to enhance our products and services. Thank you once again for your trust and support.

EW

Emily W.  
Programmer  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great platform for e-commerce "

June 29, 2026

4.0

It's a great product, it has almost all features e-commerce need. There are many features I haven't explore, but averall it's a good platform.

Pros

This product provides a lot great features which benefits for e-commerce. What I like most are Value for money, Customer Support.

Cons

I believe it's great product, but it has too many features we don't need, so it increase the complexe.

Review Source

Response from Powerweave Software Solutions

June 30, 2026

We are incredibly grateful that you took the time to leave us a 5-star review. Your feedback means a great deal to us and motivates our team to continue delivering the highest level of service and support.

TW

Tiffany W.  
sales manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Review"

October 7, 2022

5.0

excellent!!

Pros

Working with them has been great. Our old website provider closed, so we were happy to switch and they made the process seamless.

Cons

No negatives really. Only con would be additional costs for certain changes, but it is worth paying for as it takes them time to make the change.

Review Source

Response from Powerweave Software Solutions

October 10, 2022

Thank you so much for this great 5-star review. We appreciate your business and help in sharing the word about us.

AW

Abby W.  
Digital Specialist  
Apparel & Fashion  
Used the software for: 2+ years

### "Happy Customer"

January 24, 2024

5.0

My overall experience has been very good. I feel that most issues and requests are handled in a timely manner which can be very helpful when things are needed updated quickly.

Pros

I like the customer support management tickets the most. When working on projects, having the requests being worked on individually and separated by tickets can be really helpful to ensure that projects are completed on time.

Cons

It is a small thing but being called to complete surveys can be very inconvenient.

Review Source

Response from Powerweave Software Solutions

January 30, 2024

Thank you, Abby for your feedback.

DB

Daniel B.  
VP  
Marketing and Advertising  
Used the software for: 2+ years

### "good website provider"

August 3, 2024

5.0

We're very happy with the service; we hope to continue using the company, and simply expect it keeps up to date in termes of material and platform, so that our website is always updated and modern

Pros

very good service for affordable price due to the fact it's a platform.

Cons

we change very often of contact; however communication seems smooth between teams so we don't have to repeat/train a contact each time

Review Source

Response from Powerweave Software Solutions

June 18, 2026

Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain excellent standard of service to our customers.

DA

David A.  
MGR  
Marketing and Advertising  
Used the software for: 2+ years

### "Mgr"

August 10, 2023

5.0

great site function and service

Pros

Great Product and Service team tech support

Cons

all positive results overall and tech support

Review Source

Response from Powerweave Software Solutions

August 14, 2023

Hi David, Thank you for taking the time to share your thoughts and feedback with us.

SH

Scott H.  
Promotional Product Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very happy with end result"

December 22, 2020

5.0

Our website has only been live for a month, however we've noticed a significant amount of engagement compared to our old website in terms of feedback, registrations, subscriptions. It provides us with a higher level of credential than previous. Your website is your shop window!

Pros

Mobile friendly a big tick, easy to navigate, assistance in migration from old website helpful.

Cons

Image upload process not quite as easy as I would have liked.

Reason for choosing ewiz commerce

Bang for your buck

Review Source

Response from Powerweave Software Solutions

December 24, 2020

We came across the review you wrote for us just now. Thank you so much, reviews like this are the reason for which we work hard.

dM

dan M.  
VP  
Marketing and Advertising  
Used the software for: I used a free trial

### "Kamble Rocks"

July 8, 2020

5.0

fantastic

Pros

functionality, simplicity, it was straight forward

Cons

We had no issues. I wouldn't change a thing

Review Source

Response from Powerweave Software Solutions

July 9, 2020

Dan, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

LR

Laura R.  
Shipping Mgr  
Wholesale  
Used the software for: 1-2 years

### "Great Customer Service"

May 1, 2026

5.0

My overall experience with ewiz commerce has been pleasant. Everyone that I have spoken with is professional.

Pros

They have outstanding customer service. They are always friendly, helpful, understanding, and very detailed.

Cons

My experience with this company has been great, so there really isn't anything that I can think of for this question.

Review Source

Response from Powerweave Software Solutions

May 20, 2026

Dear Laura, We truly appreciate you taking the time to leave us a 5-star review. Thank you for your support!

AD

Ariana D.  
Marketing Director  
Retail  
Used the software for: 6-12 months

### "Great Partnership & Reliable Support"

September 23, 2025

4.0

We’ve had a positive experience overall, especially since being connected with a couple of dedicated team members for our account. In the beginning, communication was a real challenge - it often took a lot of back-and-forth to explain our needs, and being passed between different team members made the process frustrating. However, once we were paired with a main point of contact, everything changed for the better. The consistency has allowed us to build a strong working relationship, and we feel confident that our projects are understood and executed well. As our company continues to grow, we trust their team will be able to support us and handle the requests that come with that growth.

Pros

They have built a highly customized website for my company, going above and beyond to accommodate our detailed requests. Their team genuinely cares about customer satisfaction.

Cons

Communication can be a struggle at times, especially if you are not working with a team member dedicated to your account.

Review Source

Response from Powerweave Software Solutions

September 24, 2025

Thank you so much for this great 5-star review. We appreciate your business and help in sharing the word about us.

KL

Kelly L.  
Graphic Designer  
Printing  
Used the software for: 1-2 years

### "Quick to respond to my requests "

September 12, 2025

4.0

Pros

Appreciative that they are very quick and responsive to my requests. The customer support is great and it shows that they care about helping us make our website better to use for our customers.

Cons

Sometimes, they may not understand my requests so it will take time to thoroughly explain and show screenshots of what I need help on to solve the issue.

Review Source

Response from Powerweave Software Solutions

September 23, 2025

Kelly, we are incredibly grateful that you took the time to leave us a review. Thank you!

LV

Lydia V.  
Print Manager and Graphic Designer  
Printing  
Used the software for: 2+ years

### "Great to work with!"

April 29, 2026

5.0

Our website is working well. Response time to any issues that come up is quick and work is done efficiently.

Pros

Ewiz Commerice is very quick to respond to our email requests. They take care of any issues we have quickly.

Cons

We do not have any complaints about ewiz commerce. There is nothing that I would enter into this category.

Review Source

Response from Powerweave Software Solutions

May 20, 2026

Thank you so much, Lydia, for taking the time to leave us a 5-star rating. We truly appreciate your support! Thank you!

RJ

Rebel J.  
Customer Service Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "We love it! "

October 13, 2022

5.0

Our website is always functional, we have wonderful support, and changes can be made quickly with very little effort when required.

Pros

We really enjoy the ease of use, it is very intuitive to what our needs are and the customer support has been wonderful.

Cons

I cannot think of anything that I do not like. If I was not able to figure it out myself, the support team was always quick to reply and provide a wonderful experience.

Reason for choosing ewiz commerce

I am unable to answer.

Review Source

Response from Powerweave Software Solutions

October 14, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain excellent standard of service to our customers.

LW

Lydia W.  
Website Manager  
Consumer Goods  
Used the software for: 2+ years

### "Highly Impressed"

July 3, 2024

5.0

have had the pleasure of working with ewiz commerce on several projects, and I am consistently impressed by their exceptional quality of work. Their clear, prompt, and professional communication makes it easy to stay informed and involved throughout the development process. I highly recommend their services to anyone seeking top-notch development expertise.

Pros

Great communication, timeliness, and industry knowledge.

Cons

The only con I can think of is the time difference between the team and the states but that was hardly noticeable since the team is always very prompt in response.

Review Source

Response from Powerweave Software Solutions

July 26, 2024

Lydia, we are incredibly grateful that you took the time to leave us a 5-star review. Thank you!

MS

Michael S.  
Director of Mktg and Business Development  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Sentry Electric Website"

June 27, 2024

5.0

Internally, several of us use it every day, with good success. Externally, our clients and customers seem to successfully use it. Every now and then, we receive positive feedback from clients and customers. When we require tech support to change or correct some information, we generally get a good response from the tech support team.

Pros

We don't use ewiz for commerce or transacting sales and orders. Our website is for providing information and responding to general inquiries (i.e. Contact Us). The website looks good and performs well. Very easy to use. Very easy to find information.

Cons

We don't use ewiz for commerce or transacting sales and orders. Our website is for providing information and responding to general inquiries (i.e. Contact Us). Right now, I cannot think of anything that is negative.

Review Source

Response from Powerweave Software Solutions

July 4, 2024

Thank you, Michael, for the feedback.

KT

Kristi T.  
Graphic Designer  
Printing  
Used the software for: 2+ years

### "Prompt assistance"

August 14, 2023

5.0

Pros

Very good with helping and if they can't help right away, they do send updates

Cons

I wish there was more we could do on our end in terms of updating the site

Review Source

Response from Powerweave Software Solutions

August 22, 2023

Hi Kristi, We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you!

LW

Lydia W.  
Website Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Great Service"

December 21, 2023

5.0

Overall, I am pretty satisfied with our partnership.

Pros

I like the service we receive from the team and the user-friendliness of the website dashboard. We have a great team that is very attentive!

Cons

Sometimes the projects are delayed and there are occasionally minor misunderstandings.

Review Source

Response from Powerweave Software Solutions

December 26, 2023

Thank you so much, Lydia, for leaving us a 5-star rating – it's much appreciated!

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