# SiteOwl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SiteOwl Software - reviews, pricing plans, popular comparisons to other Physical Security products and more.

Source: https://www.capterra.com/p/203707/SiteOwl

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# 

 SiteOwl Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 7, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SiteOwl

## What is SiteOwl?

SiteOwl is the industry's first unified, cloud-based digital platform for security system integrators and system managers that offers a full lifecycle management solution to help users design, install, and manage their security systems. SiteOwl brings modern technology to the job site by equipping designers, field technicians, and integrator customers with a suite of mobile and cloud-based applications to efficiently manage security system design, installations, and service management.

## What is SiteOwl used for?

[Physical Security](https://www.capterra.com/physical-security-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5100

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SiteOwl?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getsiteowl.com&name=SiteOwl)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SiteOwl

3.5 (2)

VS.

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting Price

$5100

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.8 (151)

Value For Money

4.5 (2)

Value For Money

4.7 (129)

Customer Service

3.5 (2)

Customer Service

4.9 (140)

## SiteOwl alternatives

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting price

$10000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (123)](https://www.capterra.com/p/184185/WinTeam/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (24)](https://www.capterra.com/p/181579/Guardhouse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/203707/SiteOwl/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

SiteOwl 23 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Identify the physical location of an individual, asset, device, etc.

Manage and support multiple locations

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Track, report on and implement actions pertaining to physical safety at the workplace

Manage and control the security aspects of an organization's digital assets, resources, and operations

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Profiles of users providing basic information

Allow organizations to streamline the check-in process for visitors.

Create, design and manage workflows for repetitive tasks

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Basic

$5,100

Per User,Per Year

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Support, customer service and training options

Customer Service

3.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (2)

3.5

Based on 2 reviews

## User reviews

Overall rating

3.5

Based on 2 reviews

Filter by rating

5(0)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TK

Tabitha K.

Service Coordinator II

Security and Investigations

### "Service Ticketing System "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

May 24, 2021

Pros

The customer and the tech's can easily communicate back and forth on the ticket. The technician can easily identify where a device is located when it is connected to the service ticket.

Cons

When there is quite a bit of data it is a little harder to blow up the screen so that you can drill down to the exact device you are looking for

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

David C.

SAE

Security and Investigations

### "Everything on one platform!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 29, 2020

It is a great experience. I love being able to do design collaboration with my clients.

Pros

My clients were tired of having to find information relating to installs and service in various emails or files. Site Owl has it all under one platform and that has made life easier for them.

Cons

It took a longer time than expected for the devices to get loaded into the software. My client has a big campus.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 2, 2020

Thank you for your feedback. We're continuously working on making SiteOwl better for our end-users and your feedback helps!

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)