--- title: "TheraPlatform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TheraPlatform Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/203711/TheraPlatform/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # TheraPlatform Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheraPlatform ## What is TheraPlatform? TheraPlatform is a HIPAA-compliant, all-in-one EMR, telehealth, and practice management solution built for therapists. Trusted by thousands across the U.S., it streamlines clinical and admin workflows so you can focus more on care and less on paperwork. Key features include: • Integrated Telehealth with whiteboard, screen sharing, and apps • Scheduling & calendar management • Customizable note templates + Wiley Treatment Planners • AI Notes – auto-generate and streamline documentation • Paperless intake & consent forms • Outcome measures with auto-scoring/sending • Automated insurance verification • Batch or fully automated claims submission • Auto-pay, invoicing, and client billing • Secure client portal Save time, reduce no-shows, and get paid faster. Try it free for 30 days—no credit card required. ## What is TheraPlatform used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 86% Neutral 1% Negative 13% Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Medical Practice Management / 2026 - Mental Health / 2026 - Physical Therapy / 2026 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... - Mental Health EHR / 2026 - Occupational Therapy / 2026 - Primary Care EHR / 2026 - Psychiatry Electronic Medical Records / 2026 - Social Work Case Management / 2026 - Speech Therapy / 2026 - Substance Abuse EMR / 2026 - Therapy / 2026 - Therapy Notes / 2026 - Mental Health / 2025 - Nutritionist / 2025 - Physical Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for TheraPlatform?[Manage this product listing](https://www.g2.com/products/theraplatform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheraPlatform 4.4 (80) VS. [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (80) Ease Of Use 4.4 (860) Value For Money 4.3 (76) Value For Money 4.3 (787) Customer Service 4.2 (77) Customer Service 4.4 (764) ## TheraPlatform alternatives [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (830)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/203711/TheraPlatform/alternatives/) ## FAQs about TheraPlatform Overview ### What problems does TheraPlatform solve? TheraPlatform solves fragmented therapy-practice workflows by combining client onboarding, scheduling, appointment reminders, video sessions, notes, billing, document sharing, and therapy activities in one workspace. Solo practitioners, small clinics, speech therapists, and behavioral health providers benefit from reducing tool switching while giving clients easier access to virtual sessions and interactive resources. Answer based on 24 reviews Overview ### Which roles and teams benefit most from TheraPlatform? TheraPlatform is most used by private practice owners, speech-language pathologists, and mental health professionals who deliver and manage client care. Practice owners oversee scheduling, billing, and operations; clinicians conduct teletherapy and maintain documentation; and office managers coordinate appointments, client records, and administrative workflows across therapy practices. Answer based on 80 reviews Overview ### What company size and industries is TheraPlatform built for? TheraPlatform is built primarily for small mental health practices, with 96% of reviewers from small businesses and 36% in mental health care. It supports therapists, counselors, psychologists, social workers, SLPs, OTs, PTs, dietitians, health coaches, and group- or school-based providers, including hospital and health care (12%) and wellness organizations (11%). Answer based on 80 reviews Features and Usability ### What are the key features of TheraPlatform? TheraPlatform includes core practice management features for client management, appointment scheduling, EHR documentation, progress notes, billing, invoicing, and claims management. Its teletherapy tools provide two-way audio and video, a virtual waiting room, screen sharing, and an interactive whiteboard. Customizable forms and templates support clinical documentation and treatment workflows. Answer based on 31 reviews Pricing ### How much does it cost and what fees or limitations are included? TheraPlatform starts at $39 per month for the Basic plan, which includes a 30-day free trial. Pro costs 69 dollars monthly plus 39 dollars per additional provider; Pro Plus costs 79 dollars plus 49 dollars per provider. Session recording costs 0.03 dollars per minute. Reviewers cite competitive pricing, but some report rate increases and technical issues. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on TheraPlatform? TheraPlatform offers in-person and live online training, webinars, documentation, and videos. Reviewers report that patients and providers generally learn navigation quickly, while tutorials and function-specific guides support early use. Providers new to digital platforms and admins configuring documents, reports, reminders, or the full feature set may need additional time. Answer based on 12 reviews Getting Started and Support ### What customer support options does TheraPlatform offer, and how do users rate the experience? TheraPlatform offers an FAQ/forum and knowledge base for self-service assistance. Users often describe support as responsive, helpful, and timely, with answers commonly arriving within a day. However, some report inconsistent help with technical, billing, and ongoing platform issues, including frustration when problems are attributed to user error. Answer based on 31 reviews Features and Usability ### How well does TheraPlatform manage therapists and clients? TheraPlatform centralizes therapist and client management for private practices through scheduling, onboarding, notes, billing, reminders, and telehealth tools. Solo clinicians and small therapy teams value keeping daily operations in one portal, while larger clinics or organizations with specialized workflows may need more customization and flexibility. Answer based on 24 reviews Features and Usability ### Is TheraPlatform easy for therapists and clients to use? TheraPlatform makes telehealth, scheduling, billing, and session resources accessible for therapists and clients with limited technical experience. Many private practitioners find logins, client invitations, and core workflows easy to learn, although initial setup, calendar settings, form editing, and mobile access can require extra guidance. Answer based on 20 reviews ## Features AI summary Based on 1,618 Telemedicine reviews Capterra data shows that buyers of telemedicine software rank the following features as their top priorities: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) TheraPlatform supports all three of the features reviewers rate most highly: **Two-Way Audio & Video**, **HIPAA Compliant**, and **Charting**. Together, these capabilities help providers deliver virtual care securely, document patient interactions accurately, and manage clinical workflows more efficiently, allowing teams to support better care delivery and maintain compliance. HIPAA Compliant 4.9 (35) 85.71% of 35 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.6 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Appointment Management 4.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Video Conferencing 4.0 (8) 112.50% of 8 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Scheduling 4.7 (31) 64.52% of 31 reviewers that rated this feature as important or highly important Schedule appointments via a calendar EMR/EHR 4.6 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Create and securely store digital patient records TheraPlatform 100 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - To-Do List: A digital list of items that need to be completed - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (80) 4.1 Based on 80 reviews ## Pricing Value for money 4.3 (76) Free Trial [View pricing plan details](https://www.capterra.com/p/203711/TheraPlatform/pricing/) Basic $39.00 Flat Rate,Per Month It includes: - Chat - Compliant Video - Group Session - Unlimited Clients - Unlimited HIPAA Compliant Video - Waiting Room - Scheduling - Documentation - Billing - Unlimited Telehealth Pro $69.00 Flat Rate,Per Month It includes: - Scheduling - 2-Way Screen Sharing - Add-Ons - Billing - Client Portal - Interactive Whiteboard - Resource Sharing With Annotations Resource Library - Session Recording ($0.03 Per Minute) - Therapy Notes - Unlimited Clients - Unlimited HIPAA Compliant Video - Video Sharing - Automated Billing - Insurance Billing - Telehealth Tools Pro Plus $79.00 Flat Rate,Per Month It includes: - Provider Reports - Interactive Therapy Apps - Client Portal - Billing - Add-Ons - Video Sharing - Unlimited HIPAA Compliant Video - Unlimited Clients - 2-Way Screen Sharing - Therapy Notes - Session Recording ($0.03 Per Minute) - Scheduling - Resource Sharing With Annotations Resource Library - Interactive Whiteboard Value for money 4.3 (76) 4.3 Based on 76 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (77) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (77) 4.2 Based on 77 reviews ## User reviews Overall rating 4.4 Based on 80 reviews Filter by rating Counts reflect reviews available in this feed. 5(55) 4(14) 3(1) 2(5) 1(5) Mentioned topic Recent reviews first, then most helpful MA Manager Manager Used the software for: Less than 1 year ### "Great for our multidisciplinary " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2026 We couldn’t be happier with the switch. It was very easy and well streamlined. Their support helped us with onboarding and my team was ready on day one of going live. Very easy to use and flexible.. I love their AI features too. Pros I like that Theraplatform supports multidisciplinary practices . We have SLP:, PTs, OTs and mental health providers. It allows us to customize everything.. intake forms, notes, billing rules. Their insurance billing is straightforward and scalable as we can add billers for free. Cons Can’t think of anything but the company is open to suggestions. We lacked one report and they added it fairly quickly. LT Licensed therapist Licensed therapist Used the software for: 3-5 years ### "User friendly and simple" 4.0 March 27, 2026 Pros It's simple to use and I rarely have any issues with the telehealth feature, which is what I use most often. Clients get automated reminders and can self-schedule, which are very important features to me. Overall it's a good product. Cons Setting up my availability can be a bit tedious, since I might have some changes and if I delete one date of availability, it deletes all future dates as well. DT Dyslexia Therapist Dyslexia Therapist Used the software for: 1-3 years ### "Great platform for private practices!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2026 The tutorials are helpful and relatively quick. I like how there are specific views and guiding documents for different functions of the platform. Pros I love how easy TheraPlatform makes scheduling, communicating with clients, collecting notes and forms, and invoicing. Their secure virtual platform is excellent! Cons The calendar set up takes some getting used to. (It is Monday - Sunday layout versus Sunday to Saturday). Erick L. Network Administrator Used the software for: I used a free trial ### "All-in-One amazing Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 I enjoyed using this platform. It has everything you need to manage your practice in one location. It is also compliant and secure. Pros I enjoyed the use of this platform as it was very user-friendly. Users can take their practices 100% paperless & serve remote clients with the tools Cons The only thing I like least about this platform is that TheraPlatform gets responsive some of the time PS psychologist psychologist Used the software for: Less than 1 year ### "its great for the price and basics!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 27, 2021 Overall, I am very happy with theraplatform and the customer service support received. There have been a few glitches that have been irritating and I have considered looking into other platforms, but it has not been really bad to go to that extent. It is very competitive, has unlimited clients includes telehealth, and has no add-ons, which is very nice to have as an option. As the pandemic improves, I don't plan to use telehealth much, but it is nice to have the option. I really like that I can make my own forms. I especially like that it won't let me submit a claim and let me know that I need to complete the progress note first. They recently raised their rates by $10, hopefully, that revenue will help to make it mobile-friendly for me and for the clients (maybe an app?). I know that at times businesses have to raise the fees, and I appreciate, in my case, knowing that until my next renewal (summertime, yearly plan), I am not affected. Gives me enough notice and time. Pros I switched to this platform and I enjoy it very much for the following: 1) It allows you to make and customize templates for assessments, progress notes, treatment plans, everything. 2) Customer service has been extremely receptive, usually gets a response within 24 hours and not much back and forth!. \[SENSITIVE CONTENT\] is amazing and so efficient! 3)When the claims section is accurate, it is a great option because it tells you the status of your claims "draft, pending, accepted" etc. 4) The price is competitive and great because it includes telehealth as part of their plans with no additional add-on pricing. 5) The software is very easy and basic, it does what you need it to do (I use the Pro plan) 6) They have 3 plan options and you can choose the best one that works for your own practice needs. Cons So far I have noticed the following: 1) They recently increased their pricing by $10, at least for my needs, I don't see what was added that benefits my practice. 2) The waiting room is very basic, it is just a white screen. You have 3 backgrounds and 3 sound clips you can activate, but not the best. 3) The calendar setup can be complicated at first especially if you move the 'default' setting- I was not able to see client appointments but got support to fix it. 4) It has been only a few times, there have been clients logged on and waiting but they don't "show" up on my screen, once I refresh, they come up. 5) Logging on to the site on anything other than the computer is challenging. The interface is not very mobile-friendly, and they don't have an app as most others do. 6)I think there must be a purpose for the colors they use (red, green buttons), it gives me the 'feel' like a computer game for kindergarten. MH Mental Health Counselor Mental Health Counselor Used the software for: Less than 1 year ### "Easy platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 I can do my notes faster, each category is easily accessible. Pros Thera platform is very easy to maneuver.. Cons I don’t know, I have not found anything that I don’t like about it OM Office Manager Office Manager Used the software for: Less than 1 year ### "If you are looking to submit claims with this software and actually get paid then do NOT use this!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 13, 2023 At first, \[sensitive content hidden\] was very helpful, very willing to help. But as time went on and the issues were still ongoing, this should have been escalated. After we spoke with Medicaid and received detailed documentation from them to share with Theraplatform to show that the data was not coming through as they were showing, they still put blame on Medicaid and us. The fact that they did not take responsibility for their software glitch or error is sad. And then the communication from \[sensitive content hidden\] and poor customer service from her is proof as to why the company is in the state it is. At least take ownership of your business and product. Pros Nothing. The past few months have been very stressful due to this company and poor service and product. Cons It states that Theraplatform can automate your billing but that is not true. Over 3 months of submitting claims to Medicaid with help from \[sensitive content hidden\] almost daily and still no claims approved. \[sensitive content hidden\] then put blame on us the user, refused to refund any money and the next day we had another charge for $1. Yes, $1… for 4 claims…maybe the claim maximum would not have not been met if you all had a clue what you were doing or how the software was clearly designed incorrectly? After 1 day with a new software, we have successfully submitted ALL claims from June on and will receive payment next week. So please do not tell me it was us the user… PC Psychotherapist- clinical social worker Psychotherapist- clinical social worker Used the software for: 3-5 years ### "Using Theraplatform since before the pandemic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 Great! Works very well on my end, and clients report ease of use and quick connection as positive qualities. Pros I have a private practice and have been using Theraplatform since 2020! It is very easy for clients to use the platform as they receive an email and simply click on the link in the email...nothing to download! I see clients of all ages and they agree that telehealth has been easier to use than they ever imagined. Cons Not sure...maybe that it has more options than I use, and so I may be paying for extras...? FL Free lancer Free lancer Used the software for: Less than 1 year ### "All-in-One Platform That Makes Practice Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 3, 2025 My overall experience with TheraPlatform has been really positive—it’s convenient having everything in one place, and once I got used to it, it made managing sessions and paperwork so much easier. Great Value for Money with Customizable Features Pros I like that TheraPlatform brings everything together in one place—telehealth, scheduling, documentation, and billing—which makes running sessions and managing my practice much more efficient Cons Overall it’s great, but sometimes it feels a little tricky to navigate at first, and I’ve had the occasional video glitch OM Operations Manager Operations Manager Used the software for: 3-5 years ### "Theraplatform for specialized staff training." 5.0 July 3, 2025 We were able to standardize training across sites, including temporary or rotating crews more quickly than scheduling in-person workshops. Pros Although TheraPlatform was not created for construction, we have modified it to perform virtual onboarding and safety training for field staff. The videos sessions and screen share are useful in the interactive study. Cons The healthcare design is inapproriate for our use. Some custom branding, sexual language and terminology would give it a better targeted appeal for non-clinical industries. [View all Reviews](https://www.capterra.com/p/203711/TheraPlatform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs TheraPlatform](https://www.capterra.com/compare/195467-203711/Care-Patron-vs-TheraPlatform)