# Paw Partner Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Paw Partner Software - reviews, pricing plans, popular comparisons to other Kennel products and more.

Source: https://www.capterra.com/p/203713/Paw-Partner

---

# 

 Paw Partner Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paw Partner

## What is Paw Partner?

Finally a pet facility software and mobile app for pet kennels, daycares, groomers, and trainers, made by actual pet business owners! Paw Partner is extremely easy to use and makes your facility more profitable and most importantly safer! Our free mobile app will let you run any part of your business remotely 24/7. Your customers will also have a fun free mobile app to make reservations, update their vaccines, see photos from your facility, and communicate seamlessly with you.

## What is Paw Partner used for?

[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)

Overall rating

Based on 59 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$44.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Paw Partner alternatives

Highest Rated

[5.0 (61)](https://www.capterra.com/p/150536/Pet-Manager/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (13)](https://www.capterra.com/p/10020167/Goose/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/203713/Paw-Partner/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Management

4.9 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Online Booking

4.7 (22)

59.09% of 22 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.8 (20)

65.00% of 20 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Appointment Management

4.9 (19)

73.68% of 19 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

4.6 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Pet Grooming

4.7 (17)

82.35% of 17 reviewers that rated this feature as important or highly important

For pet grooming businesses

Paw Partner 79 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Manage relationships with customers and address customer concerns

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Tracks the time an employee has worked

A list of events with their respective dates

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Adjust communications based on previous interactions or personal preferences

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Reminders sent via SMS/text message

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.7 (59)

4.7

Based on 59 reviews

## Pricing

Value for money

4.9 (59)

Free Trial

[View pricing plan details](https://www.capterra.com/p/203713/Paw-Partner/pricing/)

á la carte

$44.99

Flat Rate,Per Month

It includes:

-   Grooming or Training Only

Plan 2

$99.99

Flat Rate,Per Month

It includes:

-   Boarding
-   Daycare
-   Grooming and Raining

Value for money

4.9 (59)

4.9

Based on 59 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (59)

4.9

Based on 59 reviews

## User reviews

Overall rating

4.9

Based on 59 reviews

Filter by rating

5(52)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RH

Ronnie H.

Owner

Veterinary

### "Paw Partner Grew My Business 30% YOY for 3 years. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2026

Pros

Paw Partner has been instrumental for my business growth. Since onboarding, I have grown 30% YOY using them. The portal for clients is user-friendly, the pay system is top notch, and they really set this up for a business that depends on automatic/online use for customers. By having Paw Partner, I save $30K+ a year not having a receptionist. It is a fantastic value for the money, easy onboarding and easy to learn. Hands down the BEST CRM program I have ever had in my 16 years of experience in this industry.

Cons

The ONLY thing I do not like about Paw Partner is that if I need to change a payment method to pay my monthly fee, I have to call it in. My card was compromised and I also needed to change the bank account information for automatic payments. It would be nice to have an account where I can do that myself and not bother them.

Switched from

[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)

Because Pawfinity was more expensive and not as user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FJ

Fabiola J.

CEO

Veterinary

### "My overall experience has been amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2025

My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. The onboarding process has been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business.s been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business.

Pros

The level of support and guidance has been outstanding. From the very first meeting, the team took the time to walk me through every module in detail, explain pricing, services, and setup, and make sure everything was customized to my business. They handled the entire onboarding process smoothly and integrated all of my information into the system perfectly. I truly feel supported and understood, which has made this transition stress free.

Cons

The only challenge so far is that there is a lot to learn, simply because the system offers so many features. However, the support team has been incredibly patient and thorough, so the learning curve has been very manageable.

Switched from

[PetExec](https://www.capterra.com/p/92864/PetExec/)

Pricing and support. Company kept upping the pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Sara Y.

General Manager

Veterinary

### "The BEST Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2025

We have been very nervous about making the switch over to Paw Partner but after many training sessions and especially those with \[sensitive content hidden\] our minds have been put to ease. \[sensitive content hidden\] has communicated every single detail and feature in a way that is so easy to understand, answered ALL of our questions personally (and promptly!), and has actually made the process and training sessions fun! All of the team members have been super personable, kind, helpful and patient, which makes such a stressful switch less scary!

Pros

First and foremost, the customer service — hands down. We also love the app, the picture timeline, intuitive design and all of the details you can put into the pets.

Cons

There is nothing that we do not like about it — if any “con,” it would only be that we are just missing a few features that we have gotten used to but they have been heard, understood and noted by the team members as well as met with solutions to work around them.

Switched from

[PetExec](https://www.capterra.com/p/92864/PetExec/)

Our current software is shutting down soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kaitlyn S.

General Manager

Consumer Services

### "Paw Partner review - Pooch At Play "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 6, 2025

Very good! We're learning as we go and feel supported by the team to help us through any future hurdles. We're excited to hopefully use the training feature in the near feature!

Pros

The team! They've been incredibly helpful with every single issue and respond quickly. We also love the feed feature! We're slowly getting more and more of our clientele interacting with the app and the feed.

Cons

Coming from PetExec, there are quite a few features that are set up very different (like attaching grooming/daycare to boarding reservations) and we've had to change how we set some things up.

Switched from

[PetExec](https://www.capterra.com/p/92864/PetExec/)

They were becoming obsolete and we were not interested in Gingr.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reasons for choosing Paw Partner

The team was helpful and we were able to keep a lot of our features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Jenna V.

Groomer

Retail

### "Amazing system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2025

Pros

I love this system. It’s easy to use, has a ton of great features and it’s always extremely quick and does not lag. Anytime I have a question, whoever answers is very quick, friendly and helpful.

Cons

I don’t have any cons about the program.

Alternatives considered

[Prism PPM](https://www.capterra.com/p/131573/WorkOtter/)

[DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/)

Reasons for choosing Paw Partner

Well priced and has amazing features. Also the ability to grow into other services other than grooming

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mikaela H.

Manager

Facilities Services

### "Paw Partner Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2025

So far, Paw Partner has been wonderful. It really is easy to use and it's so nice to have all our client's information at our fingertips. We are able to feed, medicate, and even assign individual kennels to the dogs right from our phones.

Pros

I really like how Paw Partner allows our clients to make reservations online. This really helps limit our phone calls when making reservations. But it is also very easy to use and even our clients can agree how convenient it is.

Cons

I don't love how it is set up. I wish there was more ways to customize it. With our business, we feed at certain times so it would be nice for the "reports" to reflect those times instead of morning/evening feeds. Some of our clients eat lunch, or have snacks at 9pm.

Switched from

[Atlantis](https://www.capterra.com/p/92869/Atlantis/)

We couldn't make reservations online, or see our client's feeding/medication reports. Kennelsoft was also extremely difficult to learn and couldn't get it on any device, except at the reception area. We needed an upgrade.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amanda C.

Owner, Managing Member

Consumer Services

### "PawPartner is an incredible all-in-one platform for pet businesses! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2025

PawPartner is an incredible all-in-one platform for pet businesses! Seamless booking and scheduling, easy client communication, and detailed pet profiles, makes managing daycare and boarding so much more efficient. The interface is user-friendly, the support team is responsive, and the mobile app makes it convenient for both staff and customers. Features like the reports, vaccination tracking, and staff task management are game-changers!!!! I am obsessed with PawPartner and so glad I chose this platform.

Pros

Literally everything. The customer service response time is fast and they resolve any issues/challenges with quality care. My favorite feature overall is the timeline photo feature. Parents LOVE it! The new feature to download the image has been great too.

Cons

I have no complaints. I have none........

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Arysta J.

Owner

Veterinary

### "PawPartner Platform and Service Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2025

Five star. Great service and platform overall. Love that help is quick and efficient. Everyone has been friendly and helpful.

Pros

Support is quick and easy to get. No question or request is a bad one- I am always welcomed.

Cons

Would like to be able to change service name. For example, my local area does not allow for me to use the word 'boarding' due to being home based. Instead, I must list my services as 'overnight pet sitting'. Additionally, I utilize the 'Training' portion for "drop ins" at clients home. Both titles of "Boarding" and "Training" cannot be edited.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Reasons for choosing Paw Partner

Simplicity and user friendly. Easy of set up and support of doing so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Stephanie P.

Owner

Veterinary

### "User Friendly for Staff and Clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2024

Overall, Paw Partner works well for us! I especially love the fast response for customer support.

Pros

I love the user friendly use of the Paw Partner. I also love that it is user friendly for my clients!

Cons

There are still some updates we would love to see for our facility. We have submitted these ideas and are still waiting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mary P.

Owner, Manager, Groomer, Dog Trainer

Consumer Services

### "A very happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

Overall I couldnt be happier. I ofter 5 different pet services and finding a platform that can so easily support all of them makes my business run so much smoother than it ever has.

Pros

I love how easy to use it is, and the amazing customer service. They're so easy to get ahold of and quick to help me with any questions. I've used ither softwares and this, in my experience, is by far the best!

Cons

I wish there wasnt two different pages one for services and one for pricing. Itd be phenomenally easier if those two were combined. I often find i miss a step or forget to add something because of having to go between those two pages.

Switched from

[Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)

I had expanded my business from just grooming to offering multiple services. Groomsoft was great when I was just grooming but didnt offer the ability to schedule for different services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

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Popular comparisons

[Pet Manager vs Paw Partner](https://www.capterra.com/compare/150536-203713/Pet-Manager-vs-Paw-Partner)[BusyPaws vs Paw Partner](https://www.capterra.com/compare/203713-231681/Paw-Partner-vs-BusyPaws)

[Gingr vs Paw Partner](https://www.capterra.com/compare/136469-203713/Gingr-vs-Paw-Partner)[Kennel Connection vs Paw Partner](https://www.capterra.com/compare/102808-203713/Kennel-Connection-vs-Paw-Partner) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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