# Paw Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paw Partner the right Kennel solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203713/Paw-Partner/reviews --- Paw Partner 4.8 (60) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Paw Partner Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews RH Ronnie H OwnerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “The portal for clients is user-friendly, the pay system is top notch, and they really set this up for a business that depends on automatic/online use for customers.“ January 2, 2026 LR Lauren R OwnerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “There are very basic functions that it lacks (can't override a booking, can't add notes to a reservation, run cards print in a way that is very confusing and hard to read, entering feeding and medication instructions is a HUGE headache and is overly complicated, report cards are limited to one update and only 10 photos per stay. “ May 14, 2026 AC Amanda C Owner, Managing MemberConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Seamless booking and scheduling, easy client communication, and detailed pet profiles, makes managing daycare and boarding so much more efficient.“ February 19, 2025 LR Lauren R OwnerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “Very limited customization options, not user friendly for staff, basic needed functions unavailable.“ May 14, 2026 SY Sara Y General ManagerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] has communicated every single detail and feature in a way that is so easy to understand, answered ALL of our questions personally (and promptly!), and has actually made the process and training sessions fun!“ July 11, 2025 RH Ronnie H OwnerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “My card was compromised and I also needed to change the bank account information for automatic payments.“ January 2, 2026 TU Tracy U OwnerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “This commitment to continuously evolving and addressing customer needs sets PawPartner apart and ensures a positive experience for both our team and clients.“ November 19, 2024 LR Lauren R OwnerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “The amount of "feature requests" we had to put in during this transfer was shocking. “ May 14, 2026 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kathryn S. Owner Veterinary Used the software for: 2+ years ### "Paw Partner is a must have partner!" December 1, 2024 5.0 I recommend Paw Partner to everyone I know in the animal world. It has made it possible to grow my business without overloading my staff. My clients love it also. It has really helped us keep our clients and their furballs organized and also helped us stay connected to our clients. Some of our clients message us on the app just to say "Hi". It's great! The few drawbacks for me are really just me being knit picky. Overall, I'm so happy that I signed up with them and wouldn't give them up for the world. Pros The customer service is amazing. Fast responses, friendly and knowledgeable staff. I love the timeline for pics. I got rid of social media the minute I signed on with Paw Partner and I will never go back to the toxicity that is social media. My clients can see pictures and interact with us through Paw Partner and do so more than they ever did on social media. I also love that this system is an all in one for me. So many other systems don't have everything that I need. This does it all for my grooming salon, boarding kennels, doggy daycares, retail and front end POS. So nice to have everything in one program. It is also user friendly and easy to navigate. I like the fact that they are constantly reviewing their clients input and making changes or adding things in based on that input. I think that is why they have everything I need for my business. It's based off of real life experience. One last note: The recently integrated Paw Payments is wonderfully easy to balance against the bank records and completely transparent. One hundred percent better than any other credit card processing company I've used. Cons There is one customer service person who I really don't like. I do not find her efficient or knowledgeable. She just irks me. However, the rest of the team is awesome. I do wish they had a list of training videos, in some type of order, so that when I hire new people, I could sit them down with the videos to watch in that order for them to learn how to use the system. I know there's videos on YouTube, but a busy, not tech savvy person like myself, could really use just a spoon fed, here ya go, everything in one folder, in order, training videos program vs. searching on YouTube. The only draw back for the Paw Payments I've encountered thus far is that it takes a few days to go from client making payment to being in the bank. There's a one day lag Monday through Thursday and Friday - Sunday I normally don't see in my bank account until Tuesday. It'd be nice if the weekend sales would come in Monday. Review Source MP Mary P. Owner, Manager, Groomer, Dog Trainer Consumer Services Used the software for: 1-2 years ### "A very happy customer" December 11, 2024 5.0 Overall I couldnt be happier. I ofter 5 different pet services and finding a platform that can so easily support all of them makes my business run so much smoother than it ever has. Pros I love how easy to use it is, and the amazing customer service. They're so easy to get ahold of and quick to help me with any questions. I've used ither softwares and this, in my experience, is by far the best! Cons I wish there wasnt two different pages one for services and one for pricing. Itd be phenomenally easier if those two were combined. I often find i miss a step or forget to add something because of having to go between those two pages. Switched from [Groomsoft](https://www.capterra.com/p/129785/Groomsoft/) I had expanded my business from just grooming to offering multiple services. Groomsoft was great when I was just grooming but didnt offer the ability to schedule for different services. Review Source MH Madalyn H. Owner Facilities Services Used the software for: Less than 6 months ### "Huge improvement! " March 25, 2024 5.0 Easy to use, intuitive, amazing Customer service Pros Having our own app where we can interact with clients has been a game changer. We have not had one person want to go to our previous system after downloading our app. The customer service is personal and genuine. I appreciate them so much and how they have helped us scale our new business. Cons None. Obviously learning a new system takes times but I would do it all over again! Reason for choosing Paw Partner Their team has their own kennel, tons of industry experience we have copied and implemented that we never even considered Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Outdated interface. Having an app that constantly linked out to a web browser made our client prefer calling us bs booking in the system. I felt like we looked unprofessional and outdated with their technology. We never saw any enhancements or improvements while we were on it. Review Source EA Ellen A. Owner operator Veterinary Used the software for: 6-12 months ### "Love Paw Partner" November 9, 2024 5.0 I have had Paw Partner for just about a year now and I really do like it. I highly recommend them! Pros The price is extremely reasonable for the service you get. I always get a very fast response when I need help or have questions. When we met Savannah at the 2023 trade show, she mentioned Paw Partner having high standards. I loved that because I always say I have high standards when it comes to dog boarding. We saw Savanah again at the 2024 trade show and she helped me with some stuff I needed help with. They are really good with support. Cons In NC, we need to have the owners name, address, phone # and emergency contact info readily available for the inspector. Paw Partner’s run cards do not have that info on them. I don’t have internet out in our kennel area, so it’s not like I can keep a computer out there to pull up that info for the inspector. That info doesn’t print well from the location it is on Paw Partner. Anyway, it’s a minor inconvenience that makes extra work for me, but certainly something I can deal with given all the other good things about Paw Partner. Alternatives considered [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)[Ginger](https://www.capterra.com/p/151872/Ginger-Page/) Reason for choosing Paw Partner I only do dog boarding so I didn’t need excessive amounts of extra stuff for an excessive price. Paw Partners price for what you get, is great. Review Source KC Kristina C. Owner Consumer Services Used the software for: 6-12 months ### "It's the booking app you've been looking for" November 26, 2024 5.0 From the moment I started putting my business together to a year later into running it, Paw Partner has been a wonderful tool. Everyone involved from onboarding to technical troubleshooting has been prompt and helpful. I knew when I found Paw Partner, that this would be the app I wanted for my grooming business. Pros I love how easy it is to keep track of everything for my business (appointments, clients, grooming notes, daily reports, etc). Has everything to help my business stay organized and grow. The Technical support and customer care have ALWAYS been responsive with any issues or concerns. Cons Not having an online user manual pdf to master all the ins/outs of the booking app and make the most of the system. Alternatives considered [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)[Groomsoft](https://www.capterra.com/p/129785/Groomsoft/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing Paw Partner Great price, ease of setup. The involved trial period and onboarding meetings gave it a personal touch. Really liked that I was able to speak directly to people who know the program in and out vs a chat bot. I'm not held to a contract that would prevent me from recovering client information should I no longer use the app. Review Source PN Paul N. Owner Operator Consumer Services Used the software for: Less than 6 months ### "Operationally the BEST Kennel Program" November 20, 2024 5.0 They have been very responsive and easy to deal with! Pros Fantastic program very easy on mobile devices Cons Anything we don't like they find a work around or take notes for future improvements. Alternatives considered [Ginger](https://www.capterra.com/p/151872/Ginger-Page/) Reason for choosing Paw Partner We were able to meet the \[sensitive content hidden\] and had all of our questions answered. What it really came down to is that the customer service was excellent and that is what all the reviews said as well. Review Source HR Heather R. General Manager Veterinary Used the software for: 6-12 months ### "Love the system and the team " March 18, 2022 5.0 It’s been very positive in every interaction I’ve had from demo to today. Pros It’s really works well to cover the needs of the business and the team there is amazing responsive and helpful Cons There are slight glitches on occasion when there is a feature update but they are on top of getting them fixed very quickly. Glitches never result in a crash or stark failure not is it ever a critical glitch when I’ve addressed one. Alternatives considered [ProPet](https://www.capterra.com/p/150449/ProPet/)[Ginger](https://www.capterra.com/p/151872/Ginger-Page/) Reason for choosing Paw Partner This system just hands down fit the multi layered dynamic of our business and gave the ability to customize to fit our needs Review Source TB Tylar B. Owner Veterinary Used the software for: 6-12 months ### "Excellent product & even better customer service!" February 3, 2022 5.0 By using Paw Partner, our customers have easy access to our business. They were able to assist us in building it directly into our existing website and accounting systems. We cannot say enough good things about the staff at Paw Partner. They are available 7 days a week, respond in a timely manner and have been gracious enough to help with every inquiry we've made-as it relates to the software or business in general. As a new business, they have been an excellent asset that we're so incredibly grateful for! Pros The process of integrating Paw Partner into our business was seamless. They helped us get established right away. It came with most of the features we need to use every day. When we think of something we'd like added or to see changed, the developers always come up with a quick add in or solution. This software has been simple to use and is easy to access from any location with their app feature. Cons Anything we have found missing, lacking or that required changes was addressed in a timely manner and updated to suit our needs. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/)[Gingr](https://www.capterra.com/p/136469/Gingr/)[Kennel Link](https://www.capterra.com/p/92871/Kennel-Link/) Reason for choosing Paw Partner After speaking to each company and weighing our options, Paw Partner was the best fit for us. They were able to get us up and running quicker than any other company. The pricing fit the value we were looking for and their customer service staff took the time to run through demos and show us the benefits of the program. Review Source RH Rachael H. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Excellent option for anyone working with dogs" February 3, 2022 5.0 I love the dog tracking, invoicing, reporting, event and training options, keeps track of spaces and task assignments to employees to insure all things are handled properly Pros Functionality, makes changes easily, tracks dog friend trends and behaviors, excellent record keeping of historical data on dog behaviors, easy to print run cards on check-in, customizable EVERYTHING, it is a lot to set up but once it's up its GREAT and very easy to change as your business does, Cons App Notifications!!! When a new appointment has been made the app should show a new notification, I'm missing appt requests for failure to manually go in and look every hour Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing Paw Partner The staff, the fact that they run their own dog-bizz and know what our needs are, that they have internal techs upgrading and changing and improving at all times, that they wanted our business to be successful in a genuine and personal way. The Tech Support and set up always responding to my emails at all hours or even when they traveled for trade shows. Dedicated group of passionate people I could stand with. Review Source AC Amanda C. Owner, Managing Member Consumer Services Used the software for: 2+ years ### "PawPartner is an incredible all-in-one platform for pet businesses! " February 19, 2025 5.0 PawPartner is an incredible all-in-one platform for pet businesses! Seamless booking and scheduling, easy client communication, and detailed pet profiles, makes managing daycare and boarding so much more efficient. The interface is user-friendly, the support team is responsive, and the mobile app makes it convenient for both staff and customers. Features like the reports, vaccination tracking, and staff task management are game-changers!!!! I am obsessed with PawPartner and so glad I chose this platform. Pros Literally everything. The customer service response time is fast and they resolve any issues/challenges with quality care. My favorite feature overall is the timeline photo feature. Parents LOVE it! The new feature to download the image has been great too. Cons I have no complaints. I have none........ Review Source ME Matthew E. Owner Veterinary Used the software for: 6-12 months ### "Responsive and Helpful" November 15, 2024 5.0 Very helpful and responsive to our input. Pros We found the Paw Partner company itself pleasant to deal with. They were very responsive and kind when we asked them to address our concerns. The software itself is very able and its utility depends on your particular situation. It is worth examining to anyone with a need. Cons This is not a complaint but how useful it is really depends on personal preference. As a leader in its field it needs to be seriously considered. Review Source ML Meghan L. Owner Retail Used the software for: 2+ years ### "Grooming Appointment Scheduling App" July 4, 2024 5.0 Overall, I loved this piece of software. Not being able to continue to use it is honestly my biggest disappointment in choosing to discontinue offering grooming services. But I would absolutely recommend Paw Partner to any salon or kennel needing scheduling and records maintenance software. Pros I loved how all of the information any salon would need (client information, pet information, grooming notes, vaccination records, etc.) was all in one place and completely took the place of note cards. I love that clients could self-schedule if they desired and how easy the app it to use. It had a very flexible scheduling format and all aspects of the services, pricing and scheduling was very easy to update. It truly is flexible enough to be able to accommodate nearly any function I needed from it. There was literally 20 different ways to get to whatever screen or option you would want to navigate to. The support received was phenomenal- on any issue or question I had- no matter big or small. Cons There are some functions that are counterintuitive and can be quite frustrating for a new user (even after explaining to my staff that clicking on hyperlinked text will almost never take them to the screen they are wanting to pull up-- if it's not a drop-down, icon or button, don't click on it..... except for that one-off hyperlinked text that will get you to where you want to go). Once one has figured that gotcha out, it all generally becomes much easier and more functional to use. The only other change I would want to see that would make using it easier is to make manually reserving appointments on the calendar view easier and more intuitive when taking new clients (scheduling existing clients this way is SUPER easy, but if they aren't currently in the database, it's pretty frustrating to be on the phone with a new client-- who typically doesn't want to provide their information until after establishing an appointment date/ time-- establish an appointment date and time, then create the customer and pet profiles, go back in to reserve the time and it was swiped by another client while you were creating the customer profile). While I didn't have much need for it while I offered grooming, I know that many salons would like to be able to set up split commissions between their groomers and bathers, and Paw Partner doesn't currently offer this as an option. Reason for choosing Paw Partner Many others specialized in one aspect of grooming scheduling and records maintenance, but none offered so many aspects in one product. A HUGE selling point at the time was giving the ability to clients to self-schedule, which very few platforms allow for (or did at the time). Review Source KF Karin F. Dog Trainer and Owner Professional Training & Coaching Used the software for: 6-12 months ### "Would be lost without Paw Partner!" March 10, 2023 5.0 Everyone at Paw Partner is so helpful and communicative. It has been so easy to learn and maneuver the system and has helped my business to gain even more clientele. Pros Paw Partner checks all the boxes. I needed a software that would allow for customers to schedule themselves and prevent me from taking unnecessary time to manage scheduling. The payment process is easy for both me and my clients. Anything that I have been confused about has been completely explained and the support has been amazing! Cons There really isn't too much to dislike about Paw Partner. The only thing that has been a little tricky for me has been when my customers want to handle partial payments. They cannot do this through the website and thus I have to meet them in person or chat with them over the phone to work out half payments. Review Source FH Fallyn H. Owner Veterinary Used the software for: Less than 6 months ### "Paw Partner software " February 16, 2023 5.0 Pros Being able to cancel and make appointments from the calendar was a game changer. I love how it’s so easy to use and learn. I’m already using this software better in 3 months than my other software for a year. Cons The only complaint I have about this software is that you can’t select any time when schedule through the quick reservation tab like you can when scheduling on the calendar Reason for choosing Paw Partner Ease of use, price, and customer service Review Source MJ Michelle J. Owner Consumer Services Used the software for: 1-2 years ### "Paw Partner" November 23, 2021 5.0 Control over all the clients incoming and outgoing. Pros The control of reservations and what the client can do on their own. There are many wonderful things about this growing company. They make improvements every day that are very helpful to our growing business. Cons SMS text through Paw Partners and being able to bulk email your clients. Review Source AS Angela S. Owner Consumer Services Used the software for: Less than 6 months ### "Easy to use and Effective for running our business! We love it!" June 2, 2020 5.0 Paw Partner's team is responsive to any questions we have had, very professional and friendly. The on boarding process was easy! The program itself is user friendly and keeps our business running smoothly. Truly has streamlined our daily functions! We just love it! Thank you Paw Partner for all you do! Paw Partner has been nothing short of awesome! Pros This software was definitely created by someone that runs a daycare, boarding and grooming facility. Very intuitive and so grateful for the effortless on boarding process. No more hand written logs and missing information! Very interactive and helpful in all our daily functions. Cons Nothing has come to mind on what needs to be improved as of yet. We have found learning curve very small and the support team has been awesome. Reason for choosing Paw Partner No other software we researched out there does all that Paw Partner does nor at such an effective rate. Review Source LG Lexi G. Owner Veterinary Used the software for: Less than 6 months ### "Awesome" February 1, 2022 5.0 Great!! We love it and our employees love it and have no problem using it. They catch on right away. Pros We love this software for using on day to day basis! Great to keep up with vaccinations and pet profiles! Our customers love that it sends confirmations, vaccination updates, and email receipts! Cons I have heard it is difficult for our customers to book online and the future calendar is tough to manage not being able to see it all on one screen and having to scroll down. But, we love using paw partner! Review Source MB Misty B. Owner Veterinary Used the software for: Less than 6 months ### "Paw Partner " November 1, 2022 5.0 Pros The people behind the software really do make the software what it is. The entire process has been seamless thanks to the staff at Paw Partner Cons If I had to choose something, it would be the monthly cost, however when you factor in peace of mind and 24 hour customer service, I will pay it. Review Source DG Dawn G. Owner Hospitality Used the software for: Less than 6 months ### "Ideal For Small Independent Kennel Owners" December 17, 2020 4.0 Overall I've been really happy with this platform and have found it to meet all of my kennel organizational needs. It has made the check in/ check out aspect of my business significantly easier than my old excel technique. Pros I enjoyed the fact that I was really able to manage all aspects of my kennel business directly from this platform. I could easily keep track of incoming and outgoing clients. I can make special notes about each individual pet to ensure they receive the best personalized care. And the dashboard was easy to navigate. Cons I did feel like there was a bit of a learning curb to figure out all of the specific features in this platform. It was my first platform for my kennel business that I had ever used- so that may have contributed to my difficulty navigating the platform. With that being said, I do wish there was a more in depth tutorial for business owners (as many of us are great with animals- not so great with technology). Review Source DL Dila L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Paw Partner has made our business run smoother and super organized. " August 16, 2021 5.0 It has been very good, it has helped us run our business a lot better Pros Simple, easy and organized. It give us all we need to run a busy business an a way a lot easier than we ever wanted Cons So far we like everything, and looking forward to future integrations such a cash register option :) Review Source LR Lauren R. Owner Hospitality Used the software for: Less than 6 months ### "RUN AWAY FROM PAW PARTNER " May 14, 2026 1.0 This system is horribly clunky to use. It has \*very\* limited customization options. There are very basic functions that it lacks (can't override a booking, can't add notes to a reservation, run cards print in a way that is very confusing and hard to read, entering feeding and medication instructions is a HUGE headache and is overly complicated, report cards are limited to one update and only 10 photos per stay. The demos and trainings are very vague and unhelpful. Our date transfer was botched which caused major headaches that we are STILL dealing with over a month later. I'd love to get rid of this software altogether but now we are stuck with it. We may end up changing again in another year. This system seems like it would be great ONLY if you're moving from paper to this. The amount of "feature requests" we had to put in during this transfer was shocking. This system seems like it's too new, too Pros There are some unique features that are nice. I don't have many positive things to say about it and our customer service experience during out data transfer was so bad that they comped us two months. Cons Very limited customization options, not user friendly for staff, basic needed functions unavailable. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing Paw Partner Cleaner interface (We were wrong). The demo glossed over a lot of the programs shortcomings Switched from [PetExec](https://www.capterra.com/p/92864/PetExec/) Petexec was bought out by Gingr and it not being updated further Review Source FJ Fabiola J. CEO Veterinary Used the software for: Less than 6 months ### "My overall experience has been amazing" November 26, 2025 5.0 My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. The onboarding process has been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business.s been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business. Pros The level of support and guidance has been outstanding. From the very first meeting, the team took the time to walk me through every module in detail, explain pricing, services, and setup, and make sure everything was customized to my business. They handled the entire onboarding process smoothly and integrated all of my information into the system perfectly. I truly feel supported and understood, which has made this transition stress free. Cons The only challenge so far is that there is a lot to learn, simply because the system offers so many features. However, the support team has been incredibly patient and thorough, so the learning curve has been very manageable. Switched from [PetExec](https://www.capterra.com/p/92864/PetExec/) Pricing and support. Company kept upping the pricing. Review Source RH Ronnie H. Owner Veterinary Used the software for: 1-2 years ### "Paw Partner Grew My Business 30% YOY for 3 years. " January 2, 2026 5.0 Pros Paw Partner has been instrumental for my business growth. Since onboarding, I have grown 30% YOY using them. The portal for clients is user-friendly, the pay system is top notch, and they really set this up for a business that depends on automatic/online use for customers. By having Paw Partner, I save $30K+ a year not having a receptionist. It is a fantastic value for the money, easy onboarding and easy to learn. Hands down the BEST CRM program I have ever had in my 16 years of experience in this industry. Cons The ONLY thing I do not like about Paw Partner is that if I need to change a payment method to pay my monthly fee, I have to call it in. My card was compromised and I also needed to change the bank account information for automatic payments. It would be nice to have an account where I can do that myself and not bother them. Switched from [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) Because Pawfinity was more expensive and not as user friendly Review Source KS Kaitlyn S. General Manager Consumer Services Used the software for: Less than 6 months ### "Paw Partner review - Pooch At Play " June 6, 2025 4.0 Very good! We're learning as we go and feel supported by the team to help us through any future hurdles. We're excited to hopefully use the training feature in the near feature! Pros The team! They've been incredibly helpful with every single issue and respond quickly. We also love the feed feature! We're slowly getting more and more of our clientele interacting with the app and the feed. Cons Coming from PetExec, there are quite a few features that are set up very different (like attaching grooming/daycare to boarding reservations) and we've had to change how we set some things up. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing Paw Partner The team was helpful and we were able to keep a lot of our features. Switched from [PetExec](https://www.capterra.com/p/92864/PetExec/) They were becoming obsolete and we were not interested in Gingr. Review Source MH Mikaela H. Manager Facilities Services Used the software for: 2+ years ### "Paw Partner Review" March 30, 2025 5.0 So far, Paw Partner has been wonderful. It really is easy to use and it's so nice to have all our client's information at our fingertips. We are able to feed, medicate, and even assign individual kennels to the dogs right from our phones. Pros I really like how Paw Partner allows our clients to make reservations online. This really helps limit our phone calls when making reservations. But it is also very easy to use and even our clients can agree how convenient it is. Cons I don't love how it is set up. I wish there was more ways to customize it. With our business, we feed at certain times so it would be nice for the "reports" to reflect those times instead of morning/evening feeds. Some of our clients eat lunch, or have snacks at 9pm. Switched from [Atlantis](https://www.capterra.com/p/92869/Atlantis/) We couldn't make reservations online, or see our client's feeding/medication reports. Kennelsoft was also extremely difficult to learn and couldn't get it on any device, except at the reception area. We needed an upgrade. 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