# Page 12 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Entrata the right Real Estate Property Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/20372/Entrata/reviews --- Entrata 4.6 (444) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 12 - Reviews of Entrata ## Showing most helpful reviews Showing 276-300 of 444 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tiffany S. Property manager Management Consulting Used the software for: Less than 6 months ### "Tiffany Seale Entrata review" March 31, 2023 5.0 Pros Very user friendly and the Submit Support Ticket feature is amazing. The Entrata Core team is very responsive and their use of photos and training videos makes learning the system very easy Cons When a resident is up for renewal and has rentable items like storage or parking, then the property manager needs to put the rentable items On Notice, then Move Out the rentable item, then Move In the rentable item again for the charges to post properly on their ledger. This is very redundant. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New management company used Entrata rather than Yardi. I much prefer Entrata. Review Source Eugene M. Assistant Property Manager Real Estate Used the software for: 6-12 months ### "Switched from ResMan!" November 12, 2019 4.0 The system is much more user friendly than our previously used software - it allows for our day-to-day operations to run consistently smooth. Pros Dashboard home screen allows us to track important activity + highlights action items. Ability to send leases & other documents directly through the system to be signed. Cons Several glitches have come up, many including email issues (BCC recipients not receiving communication, residents unable to respond to email relay, etc.) Switched from [ResMan](https://www.capterra.com/p/135182/ResMan/) Company switched Review Source NC Nilsa C. Property Manager Computer Software Used the software for: 6-12 months ### "EXCELLENT" November 27, 2023 5.0 Since I ahave been working in this field property management in this communit,Entrata has become very useful to be able to do my work. Pros Easy to use.Very helpful.I love to doing my job in entrata.Very fast and entertaining .Nothing Cons The only thing I don't like about Entrata is when the power goes out,I'm left without a computer and I can't do my work and it takes a few days to fix it. Review Source KO Katherine O. Leasing Manager Commercial Real Estate Used the software for: 1-2 years ### "Great Product" May 24, 2024 5.0 Pros Very easy to use, different levels of use for each employee title, how many different things you can do Cons Sometimes lags/is slow, but otherwise great! Review Source cH cynthia H. concierge leasing Public Relations and Communications Used the software for: 1-2 years ### "entrata for the fountains" November 20, 2023 5.0 helps me on a daily basis with leasing app and rent apps with residents Pros ease of use and versatility for day to day activies Cons the need for having to change my password so often Review Source LM Lauren M. Marketing Director Marketing and Advertising Used the software for: 2+ years ### "Good Product" August 4, 2022 4.0 Customer service is great, lead management is great and they are evolving quickly. Pros Reporting is a great feature and mass messaging Cons There are some glitches they are working through. Reoccurring messages should be tweaked for renewals. Review Source Lauren G. National Director, Marketing Real Estate Used the software for: 2+ years ### "User Friendliness and Market Leaders" January 4, 2022 4.0 It has been a pleasure all around. I love working with Entrata. Pros Entrata works hard to stay cutting-edge in the multifamily industry while focusing on the user experience for everyone involved, not just residents! Cons There are still some glitches in the system but Entrata works hard to be responsive and resolve those glitches where possible. Alternatives considered [RealPage](https://www.capterra.com/p/183247/Real-Page/) Review Source ML Michelle L. Accounts Payable Clerk Public Relations and Communications Used the software for: 2+ years ### "entrata is an easy system to work on " February 23, 2024 5.0 been working using Entrata 18 plus years and have had good luck using very user friendly system Pros the easy learning been working on this program 18 plus years Cons I really have nothing bad to say about the system Review Source KJ Kelley J. Manager of Multifamily Operations and Training Real Estate Used the software for: 2+ years ### "Entrata Review" August 8, 2022 5.0 I am one of Entrata's biggest fans! The software and support are hands down the best. All the products rolled up in one system vs using several others and having a million log ins. Pros The ease of use and the monthly updates. Cons Previously (prior to new reporting) Reporting was overwhelming Reason for choosing Entrata I was familiar with working with Entrata from a previous company. Review Source NN Natasha N. Community Manager Real Estate Used the software for: 1-2 years ### "Entrata Is Great" July 27, 2023 5.0 I have had a very good experience and no issues on my end and I am very satisfied. Pros Very user friendly and customer service is phenomenal. Cons That if I renew a resident in bulk edit and not in the renewals section in the dashboard, those residents cant be deleted on that list. Review Source JM Jessee M. Senior Leasing Consultant Real Estate Used the software for: 2+ years ### "Great Platform for Leasing" October 11, 2022 5.0 Entrata, overall, is definitely the best platform I have used in the Leasing industry over the past 8 years. Pros Entrata makes it easy to keep up to date on leads as well knowing availability quickly Cons Not always easy to navigate when it comes to application process. Review Source LE Lou E. Maintenance supervisor Commercial Real Estate Used the software for: 6-12 months ### "Work orders" March 4, 2024 4.0 Only have been using it for a year but now it seems good Pros Being able to see and track work orders,also the option to allow the resident to see the work order as well Cons Seems like too much stimulus at times, a lot of info for someone without good computer skills Review Source HF Heather F. Community Manager Real Estate Used the software for: 6-12 months ### "Legado de Ravel - Entrata Review! " November 15, 2023 5.0 Pros I love how it is very user friendly and you read it like a book! Left to right! Cons Limited access to certain things like posting a response to an Entrata review. Review Source SN Shehani N. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Easy To Use & Functional" March 8, 2024 5.0 Pros I love that entrata has features that allow us to easily navigate sending a lease and keeping up with our leads. It is very functional and easy to navigate, and to train for. Cons I don't like how sometimes the notes to not save. Review Source JS Joseph S. Accounts Receivable Associate Real Estate Used the software for: 1-2 years ### "Entrata in Real Estate" August 8, 2022 4.0 Very simple and straight forward. Not so complicated to use. Pros Easy to use. Straight forward. Open to customize. Cons There are opportunities need to be developed such as more features and more options Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Cost efficiency and management decision Review Source JM Jason M. Maintenance Technician Real Estate Used the software for: 1-2 years ### "Work orders are a breeze " November 11, 2023 4.0 Pros The ability for tenants to place their own work orders into the system is outstanding. It makes it very easy to assign and track all of the work orders on the property. Cons The drop down options could have a few more choices to be a bit more specific. Review Source DW Darin W. Maintenance Supervisor Real Estate Used the software for: 6-12 months ### "Amazing Capabilities" April 10, 2023 4.0 For my day to day tracking of work orders this software is very easy and intuitive to use. I wish I had more training to allow me to use the power this database has to track and pull information that I could use to order parts and see trends in my maintenance repairs. Pros The fact that I can see work orders at home on weekends. Cons I think that the lack of training I've received doesn't allow me to use Entrata to the extent I could. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New job Review Source JI Janelle I. Assistant Community Manager Real Estate Used the software for: 6-12 months ### "5/5 " March 31, 2023 5.0 Pros Very easy to use, the support team is super helpful and responsive to support tickets. Cons nothing comes to mind. I do wish I had more permissions, but this is more of an issue with my company Review Source KP Katie P. Leasing Professional Real Estate Used the software for: 2+ years ### "Entrata" April 5, 2023 5.0 Pros Having worked both for Entrata and as an Entrata user, I have found the system to be extremely user friendly on both sides of property management. Cons I do wish that support was a bit better on following up about certain things, mainly the timeline of how long it takes to get something resolved. Review Source gS gary S. maintenance supervisor Facilities Services Used the software for: 6-12 months ### "entrata user" May 31, 2024 5.0 Pros easily accessible for the things i need to get to and accomplish Cons they way i have to search for an apartment threw me off at first but it's pretty user friendly Review Source MM Matthew M. Leasing Agent Real Estate Used the software for: 2+ years ### "Entrata Review" November 3, 2022 5.0 Pros It is a very user friendly software. It allows me to connect with prospects, and manage leads easily and efficiently. Cons Sometimes the payment portion of the software is glitchy and the users cannot pay online. It is also sometimes tough when adding on a lead to an existing application. Review Source NH Novie H. Facilities manager Facilities Services Used the software for: 1-2 years ### "In depth reports" November 3, 2022 5.0 Overall it seems to be quite wonderful if colleges aren't using this they need too! the in depth part of what you can see and where people are just able to track progress to show owners that look the guys are working they are doing as much as they can here are the numbers, could we please hire another person. Pros finding expenditures on apartments, remodeling, make readies, repeat work orders on same unit. Cons the app for techs to use, you either need mobile or desktop version. The actual app when screen goes dark it messes with time on the work order which then messes up the reporting. so once that is fixed alll in all a great product Review Source EL Eagles L. Property Manager Real Estate Used the software for: 1-2 years ### "Great implementation for a progressive change" February 28, 2024 4.0 Pros Ease of use, user-friendly, attractive interface Cons Occasional bug at the beginning of the month Review Source JS Jonathan S. Manager of Technology Real Estate Used the software for: 6-12 months ### "Review" November 7, 2022 2.0 The setup looks great and demo's look smooth. However, the system is actually limited in functionality and the settings are not intuitive to learn and follow processes. Pros At first, the easy of use looks great, but once you start really using it, it lacks full functionality. Cons confusing to follow steps to make updates. Both limited functionality and conflicting setting make using the system difficult for admin/support people. Reason for choosing Entrata Senior Management made the decision, not me. Review Source LD Lucus D. Property Manager Hospitality Used the software for: 2+ years ### "10/25/2022" October 25, 2022 4.0 Very good Pros System is easy to use, but at times there are too many hidden areas. Cons The Entrata system is very user friendly to utilize. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.