# Page 14 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Entrata the right Lease Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/20372/Entrata/reviews

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Entrata

4.6 (444)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Entrata

## Showing most helpful reviews

Showing 326-350 of 444 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lydia A.  
Multi-Site Residential Property Manager  
Real Estate  
Used the software for: 1-2 years

### "User Friendly - One Stop System"

June 12, 2018

4.0

One stop shop for maintenance requests, voicemails, e-mails, and notices for residents.

Pros

It was easy to use, the click of a button and a lease was ready to go, and allows the property managers flexibility to manage the property.

Cons

Waiving fees can get tricky, sometimes the background processes takes longer than normal when screening international applicants, and it automatically adds late fees.

Review Source

ZC

Zeke C.  
Web Content Administrator  
Real Estate  
Used the software for: 2+ years

### "My Review "

October 3, 2022

4.0

Pros

Its fairly easy to use on the administrative and field side.

Cons

The lack of website manipulation can cause the sites to be a bit bland.

Reason for choosing Entrata

Userablity

Review Source

WS

William S.  
Regional Supervisor  
Real Estate  
Used the software for: 2+ years

### "Entrata Reveiw"

November 7, 2022

5.0

Pros

Ease of Use. The produce is ver use friendly and easy to navigate.

Cons

Sometimes the flow is a little weird with some items although I think it's mostly due to access levels.

Review Source

RJ

Ranjith J.  
Operation Manager  
Real Estate  
Used the software for: 2+ years

### "Great software"

October 10, 2022

5.0

Good Software

Pros

The software is very user friendly and all reports well generated

Cons

the task in the software are set to time sensitive and easily able to to track all expenses.

Review Source

PJ

Phoebe J.  
Leasing Manager  
Real Estate  
Used the software for: 2+ years

### "Thanks for everyhting Entrata!"

October 25, 2022

5.0

Pros

Ease of use, siple set up and easy to find accounts.

Cons

nothing really, its all pretty easy to use and make managing the property easier!

Review Source

VR

Verified Reviewer  
Assistant Property Manager (Accounts)  
Real Estate  
Used the software for: 1-2 years

### "The "all in one" features and online leasing are great functions."

February 22, 2018

4.0

Online leasing, customer/lead management.

Pros

Online leasing makes my job so much easier. The message center function is great and simple for personal customization.

Cons

It is updates often (which is good) but you need to relearn many things often. The site often has many controls and features that can be disabled by the company admin and make it difficult to use all features.

Review Source

MD

Maria D.  
Assistant manager  
Real Estate  
Used the software for: 2+ years

### "Good for commercial properties"

September 27, 2022

5.0

Easy to follow up.

Pros

Nice to deal with Entrata cover all the bases from leasing and maintenance to finance.

Cons

When a check deposit is duplicate in the system. No truly deposit.

Review Source

WR

Wanda R.  
controller  
Commercial Real Estate  
Used the software for: 2+ years

### "Entrata"

August 11, 2022

5.0

Pros

As an end user I came on a couple of months after implementation of Entrata. I found the software to be very user friendly. The information is accurately recorded and reported.

Cons

The reporting process can be a bit cumbersome.

Review Source

RR

Ryan R.  
Sr. Analyst  
Real Estate  
Used the software for: Less than 6 months

### "Entrata new user "

July 31, 2023

5.0

Overall the experience Is great we are very happy with our switch and will continue with Entrata

Pros

The ease of use of the product and how easy it is to learn / implement

Cons

More improved reporting functions with greater filter ability / the ability to save reports with certain parameters

Switched from

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Yardi was very outdated and we were unhappy with it

Review Source

BB

Baylor B.  
Community Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "Entrata is amazing!"

October 3, 2022

5.0

Pros

The easy-to-use program helps make over 200 units easy to manage and stay caught up with.

Cons

It could refresh the badge numbers on tabs faster so they do not show there are things that need to be done when there are not.

Review Source

KP

Karla P.  
Assistant Property Manager  
Facilities Services  
Used the software for: 6-12 months

### "User Friendly"

April 5, 2023

4.0

Above Average

Pros

Easy to use and figure out without training.

Cons

I takes a day to update to Yardi. Sometimes I have to look in Entrata to see if a payment has been made because Yardi doesn't post the payment until the next day.

Review Source

VR

Verified Reviewer  
Leasing and marketing ninja  
Real Estate  
Used the software for: 6-12 months

### "User friendly for sure "

March 17, 2019

4.0

Mostly great for my team to make their job easier. Any difficulties experienced were more on a managers level so overall it was a benefit.

Pros

I liked the ease of moving through the system from function to function and the clear path to get to just about anywhere I enjoyed the various features like the community classifieds and the point system encouraging tenants to use their portal.

Cons

Growing pains. A lot of bugs to work out and the customer support was not the best. The after hours answering service never followed scripts.

Review Source

NF

Nanci F.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Very user friendly "

September 27, 2022

5.0

Awesome, I am very happy with it.

Pros

I love how easy is to complete any tasks.

Cons

Filtering reports or finding a canceled lease .

Review Source

VR

Verified Reviewer  
Paid Account Director, Travel  
  
Used the software for: 1-2 years

### "Excellent Intent"

March 8, 2018

4.0

Helpful in recording the resident's entire history with a property, from a holistic standpoint (everything is tracked).

Pros

This software assists in all aspects of property management, from leasing to accounting and resident management.

Cons

Updates aren't always intuitive - it can take time for new features to develop in a way that's natural to the property's processes.

Review Source

MR

Maggie R.  
Senior Regional Manager  
Management Consulting  
Used the software for: 1-2 years

### "Entrata the Best Software !!"

October 25, 2022

5.0

7 years using Entrata and feel that is the best !!

Pros

Love that everything is integrating, screening, leases, I love it.

Cons

I am very happy with all products, and I do have everything I need.

Reason for choosing Entrata

Because I have everything that I need in one.

Review Source

SK

Sarah K.  
Marketing Representative  
Real Estate  
Used the software for: 6-12 months

### "Leasing Agent Entrata Review"

February 28, 2024

4.0

Pros

I like that leads are so easy to research, find, and contact. I appreciate that you can email leads directly from the system.

Cons

Entrata's interface has a tendency to be slow and glitchy.

Review Source

JP

Jocelyn P.  
Community Manager  
Real Estate  
Used the software for: 6-12 months

### "Entrata Review"

November 24, 2023

5.0

Pros

I like how easy it is to use. I love the training videos too!

Cons

I don't like how long the reports take to download.

Review Source

AW

Ashley W.  
Assistant General Manager  
Real Estate  
Used the software for: 6-12 months

### "Entrata"

August 1, 2023

4.0

It is great

Pros

It is very easy to use and understand..,

Cons

I wish there were a better funcition to add in multiple charges at once like bulk electric bills.

Review Source

MM

Marc M.  
Resident Relations Specialist  
Real Estate  
Used the software for: 6-12 months

### "My daily use of Entrata"

September 28, 2022

5.0

Great

Pros

everything about the software is great and I am looking forward to all the new future update

Cons

Insert the Garage search in the front page search BAR

Switched from

[One.site](https://www.capterra.com/p/248721/Onesite/)

Company did

Review Source

DW

Dyana W.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "One Stop Shop"

November 27, 2023

5.0

I have only been using Entrata for under 3 months and am impressed with how it covers all aspects of property management software needs.

Pros

I love how Entrata does it all!! We use everything from screening to collections.

Cons

The only thing I have not liked so far is the restrictions that I have which have nothing to do with Entrata itself.

Review Source

TE

Timothy E.  
Renovation Manager  
Real Estate  
Used the software for: 1-2 years

### "Helpful tool for sucess."

August 1, 2023

5.0

Entrata helps me see the overall picture on where I stand with my renovation units. Entrata platform shows when each step of the process is due to be completed and who each step is assigned to. Entrata makes my job easier and more affective.

Pros

Easy to navigate. I can create purchase orders quickly.

Cons

On rare occasions the software would be slow or sluggish.

Review Source

BS

Boris S.  
Assistant Property Manager  
Real Estate  
Used the software for: 2+ years

### "Entrata"

November 27, 2023

5.0

Pros

The functionality and ease of use is great.

Cons

I cannot think of anything that the system can be improved upon.

Review Source

MA

Meisha A.  
Leasing Consultant  
Real Estate  
Used the software for: 6-12 months

### "Meisha's Review"

July 31, 2023

5.0

Pros

Entrada is a easy system to navigate and user friendly

Cons

entrada does randomly give an error for lease generating

Review Source

KS

Kim S.  
Leasing Coordinator  
Management Consulting  
Used the software for: 2+ years

### "Entrata User Friendly"

August 8, 2023

5.0

Pros

Entrata is a very user friendly and helps make your job easier.

Cons

Glitching and sometimes very slow. Reports are always changing

Review Source

KP

Katie P.  
Transitions Manager  
Real Estate  
Used the software for: 2+ years

### "Katies Entrata Review "

August 11, 2022

5.0

Pros

Its super easy to use from the management side and from the tenant side. I use it almost every day at work, but the complex i live at also uses it so i get to have the experience from both sides.

Cons

The only thing i would change is the ability to completely separate each site so that you are only seeing the information per property, not just by filtering. Being able to go in and just see a specific sites Entrata would be ideal. for me at least

Review Source

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