# Page 15 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Entrata the right Lease Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/20372/Entrata/reviews

---

Entrata

4.6 (444)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 15 - Reviews of Entrata

## Showing most helpful reviews

Showing 351-375 of 444 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

Dea H.  
Construction Admin  
Construction  
Used the software for: 1-2 years

### "Job Costing"

September 29, 2022

4.0

Overall, the reporting is nice and does help in being more efficient.

Pros

Love the accounting features with this program. I soley work in Construction and the job costing piece has come a long way in less than 2 years, but also has long way to go.

Cons

Not very much control on the job costing side with contracts and purchase orders.

Switched from

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Corporate Decision

Review Source

nR

nora R.  
Leasing professional  
Hospitality  
Used the software for: 6-12 months

### "Easy to use"

February 23, 2024

5.0

Pros

I like that its simple to navigate and search for information.

Cons

Nothing, it updates itself to become more convenient to use daily.

Review Source

AB

Alexis B.  
Facilities Admin  
Real Estate  
Used the software for: 6-12 months

### "Look no furtha, use Entrata!"

April 5, 2023

4.0

Pros

It's quite easy to use and navigate, easy system for the residents to utilize as well.

Cons

My least favorite quality is the resident's inability to opt back into marketing e-mails, once opting out.

Review Source

JS

Jessica S.  
Area Director  
Hospitality  
Used the software for: 2+ years

### "All in one!"

October 15, 2020

5.0

Great, easy to use and set up for your property.

Pros

\- Very customize-able to fit your property's needs - Great for student housing where you rent by the bed-space - Prospective residents, current tenants, accounting, website info all in one! - Customer Support a call away and always willing to help

Cons

\- Some features are difficult to find or learn how to use - Multiple ways of completing one task, if you call in for help, you may get different instructions

Review Source

SR

Soumya R.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Awesome product"

March 4, 2024

5.0

Pros

Easy to use, creative, flexible, appropriate, reliable.

Cons

It automatically logged out after 10mins.

Review Source

GS

Graciela S.  
Leasing consultant  
Real Estate  
Used the software for: 6-12 months

### "I love Entrata "

April 10, 2023

5.0

Pros

Entrata is super easy to use and easy to find information. Your able to play with it a number of ways.

Cons

I wish there was an option for an easy report. Like a simple Move in report.

Review Source

RM

Romina M.  
Asst Manager  
Real Estate  
Used the software for: 6-12 months

### "Asst. Manager"

April 10, 2023

5.0

Love it. Great program

Pros

Easy to learn. A lot of material to learn how to use the program. Great customer service.

Cons

I like everything about the program. Very easy to use the program.

Review Source

CH

Coressa H.  
resident associate  
Individual & Family Services  
Used the software for: 1-2 years

### "Entrata review"

October 26, 2022

5.0

good

Pros

Easy to navigate. If you don't know how to do something it is pretty easy to learn if you take the time to play around in Entrata.

Cons

some things that could be changed however i do not have the ability to do so

Review Source

US

Usama S.  
Resident Advisor  
Education Management  
Used the software for: 1-2 years

### "User Friendliness "

September 29, 2022

5.0

My overall experience has been pleasant and Entrata has been very helpful in providing excellent customer service with it’s data base and user friendliness

Pros

I like you can generate lists for residents and send communication by one click instead of finding individual resident’s emails and sending a bunch and I also like the activity log where you can pretty much add any interactions or information relating to a resident

Cons

The frequent automatic log outs and not being able to turn off the send as promotional emails option when sending mass emails

Review Source

YM

Yolanda M.  
Property Manager  
Hospitality  
Used the software for: 1-2 years

### "User Friendly"

October 31, 2022

5.0

As a new user, I have been pleased with the extent and scope of information that is easily accessible to me.

Pros

Entrata, overall, is very User Friendly even if you do not have much experience in property management software. It is easy to learn and easy to use!

Cons

The modifications to existing leases are a bit more complicated. Perhaps a more streamlined process would be easier.

Review Source

SC

Sindy C.  
Asst. Manager  
Real Estate  
Used the software for: 6-12 months

### "Its ok"

November 3, 2022

3.0

Pros

Easy online payments for residents. Mobile website.

Cons

There is always some glitch with posting rents or people have been saying they cant pay. Alos, theres no way to update residents address. We are getting a lot of complaints because of this.

Review Source

TB

Tony B.  
Facilities manger  
Facilities Services  
Used the software for: 2+ years

### "easy to use "

October 26, 2022

4.0

Pros

work orders are easy for the tenants to put in and we can keep track of what material's we use.

Cons

We use it for work orders only and keep track of what we use.

Review Source

VR

Verified Reviewer  
Cabana Attendant  
  
Used the software for: 6-12 months

### "Entrata has a beautifully intuitive interface."

March 8, 2018

4.0

Pros

Entrata is user-friendly and functions smoothly. The features offered by Entrata are enough to make it a company's only program for apartment rentals.

Cons

Troubleshooting Entrata and getting bugs fixed takes longer than expected. The software works beautifully when it is functioning properly but it can be incredibly frustrating for clients and companies alike when it isn't cooperating.

Review Source

JP

Justin P.  
Regional facilities manager  
Real Estate  
Used the software for: 2+ years

### "Easy to use, very helpful "

April 14, 2023

5.0

Pros

It's easy for everyone to use, keeps all needed info in one place.

Cons

The app still lags sometimes, and doesn't give all the same info as desktop.

Review Source

JM

Jami M.  
Service Technician III  
Facilities Services  
Used the software for: 2+ years

### "Service Request "

April 14, 2023

4.0

Pros

the ability to review and service our residents more efficiently

Cons

sometime can be a little confusing hard to populate information on the app

Review Source

BS

Bill S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Bill S"

October 31, 2022

5.0

over all it is good, probably better than any other system

Pros

invoicing, Search function is great. I like that we can have our Entrata gurus make some changes for specific property needs.

Cons

it's not super user friendly, alot of steps to do simple tasks. I don't like that you can't search for just your assigned properties batches. You have to scroll through all in the company.

Review Source

OB

Osvaldo B.  
Leases Management  
Accounting  
Used the software for: Less than 6 months

### "Good platform"

April 4, 2023

5.0

No problem about my job, it really helps me a lot to be faster on my work, if Make Ready gets better development it will really help my teammates on their job & it will be easier to work just in one platform and stop using sheets on Excel.

Pros

Invoices posting is easy to do and to get some reports, Vendors adding too

Cons

Merdge of Vendors & Make Ready access & creation is confusing

Reason for choosing Entrata

it was my bosses, their decision

Review Source

CG

Chris G.  
Senior Lead Maintenance  
Commercial Real Estate  
Used the software for: 1-2 years

### "Entrata Use"

September 27, 2022

5.0

Pros

allows me to quickly see move ins and service tickets for each property

Cons

lengthy delays sometimes between changes

Review Source

RW

Ruben W.  
Residential concierge  
Real Estate  
Used the software for: 2+ years

### "On it's way to being 5 stars"

June 30, 2025

4.0

I would say it was challenging at first, becuase I was accustomed to using Building Link and it was easier to navigate that software.

Pros

For the most part it is very inclusive in that it gives a user access to most of the features that you need to interact with and assist residents.

Cons

I think it could be more user friendly when it comes to creating or adding things like permissions to enter for residents.

Switched from

[BuildingLink](https://www.capterra.com/p/114529/BuildingLink/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

It was the company's decision, and the staff had to begin using the product

Review Source

SD

Shauna D.  
Assistant Manager  
Real Estate  
Used the software for: 6-12 months

### "Good product but needs some work"

August 2, 2022

4.0

Pros

I like the functionality of everything. I believe it could be a great product but because of the limitations of the company there is a lot that is restricted that makes it difficult. Not sure if it's something that is really blocked by the company or if Entrata just doesn't offer that specific function. I learn new things every day .

Cons

Can edit the notices that are already generated. Can't upload more than one thing to the residents file at a time.

Review Source

SB

Shanika B.  
Leasing manager  
Real Estate  
Used the software for: 6-12 months

### "reviews"

October 25, 2022

4.0

Pros

That the approval process goes really fast

Cons

to automatically assign the applicants to the correct agent

Review Source

LL

Lawrence L.  
Community Manager  
Real Estate  
Used the software for: 1-2 years

### "Entrata/Site Management"

September 27, 2022

4.0

Best PM software I've used.

Pros

Ease of use...especially compared to Yardi or Appfolio

Cons

Application/screening. Was used initially then not.

Review Source

AM

Alley M.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Love entrata"

November 12, 2019

4.0

I have been using Entrata for over a year now - uploading invoices, processing payments and tracking follow up is very easy.

Pros

System is easy to use and very simple. I love how easy it is to do follow up and track communications!

Cons

Sometimes it is hard to know which report will give you the information you need. Additional training videos would be useful.

Switched from

[ONEsite](https://www.capterra.com/p/225682/ONEsite/)

company wide switch

Review Source

KS

Kelli S.  
Service Director  
Real Estate  
Used the software for: 1-2 years

### "Entrata Use"

February 26, 2024

5.0

It’s been good using it. Easy, simple and clear.

Pros

User friendly. Able to close out in real time.

Cons

Shuts down sometimes, won’t integrate with other systems.

Review Source

LR

Lisa R.  
Director of Accounting  
Real Estate  
Used the software for: Less than 6 months

### "Very robust accounting software package for Real Estate industry"

October 25, 2022

5.0

I've saved a lot of time using certain features in entrata.

Pros

I like the ability to create financial packets and schedule reports with different options. There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.

Cons

Definitely takes some work to get any understanding of the system. Less user friendly (set-up more like an accounting system).

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.