# Page 16 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Entrata the right Lease Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/20372/Entrata/reviews

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Entrata

4.6 (444)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Entrata

## Showing most helpful reviews

Showing 376-400 of 444 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RR

Rebecca R.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Property Manager"

September 27, 2022

5.0

Pros

I like the ease in using it. It was super easy to learn as well as navigate in my day to day work.

Cons

I have had a few issues working with lease renewals but whenever I have reached out to customer support, they are phenomenal and quick to help!

Review Source

HR

Heather R.  
Property Manager  
Legal Services  
Used the software for: 1-2 years

### "Entrata review"

November 14, 2022

3.0

Pros

I like most about Entrata, the reminders in all our dashboard tabs , the favorite report options.

Cons

I like the least about Entrata, the excessive amount of filters.

Switched from

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

Moved to a different Property

Review Source

CH

Cydnee H.  
Leasing Consultant  
Real Estate  
Used the software for: 1-2 years

### "Insight Into Entrata"

August 9, 2022

4.0

Excellent. I would like an option for showing a model unit versus an apartment number.

Pros

Very good at navigating the leasing experience from prospect to resident.

Cons

An opportunity to communicate with one team members that would provide a reason not to email.

Review Source

LF

Lou F.  
Leasing Consultant  
Real Estate  
Used the software for: 1-2 years

### "Daily use"

July 21, 2022

4.0

Entrata was great to work with. The customer service staff was always helpful & resolved issues in a timely manner.

Pros

In integrated with our other software yardi.

Cons

At the time tenant payments were not updated in real time.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Review Source

CD

Candy D.  
Director of Business Development  
Real Estate  
Used the software for: 2+ years

### "Positive Experience"

August 15, 2022

4.0

Above average.

Pros

User friendly and easy to learn. Tutorials are a good source of training and are pretty thorough.

Cons

Response time on special reports and having to add properties to every report I request.

Review Source

mC

mireya C.  
experienced team member  
Real Estate  
Used the software for: 6-12 months

### "Entrata more or less "

October 25, 2022

3.0

its okay.

Pros

OUR CALENDAR KEEPS EVERYTHING ORGANIZED. the activity log is critical. we keep track of all calls, tours, onsite visits.

Cons

its inconsistent with leases, prices, auto-generation, cant make a spray tan appointment.

Review Source

SP

Scarlett P.  
Assistant Manager  
Accounting  
Used the software for: 2+ years

### "Entrata "

August 15, 2022

4.0

Pros

Easy to use, very straight forward. Helpful with training.

Cons

I don't think I can have any cons really. Sometimes it can be hit or miss when calling depending on who answers.

Review Source

IA

Ikenna A.  
Accountant Assistance  
  
Used the software for: 2+ years

### "This software is the simplest thing to use."

January 19, 2018

4.0

A peace of mind. That is it. Nothing else. I promise you it that good!

Pros

The 'just work' feel Many options to get the job done Has an iPad companion app Can make different types of account for the employee Has a resident portal THE BEST PART IS THE PACKAGE SYSTEM!!!! (Its the little things that is great)

Cons

I can't select site wide residents to do a bulk email or text message. With the financial section there is not a function where you can say to stop charging late fees because they are waiting on deferment from the university.

Review Source

KN

Kieora N.  
Leasing Manager  
Real Estate  
Used the software for: 2+ years

### "User Friendly Software - Best management system "

October 20, 2022

5.0

Pros

I love how user friendly this software system is. Best system to use for property management.

Cons

There is nothing we least like about this system. Been using it for 3+ years since working with this company.

Review Source

LT

Lauren T.  
Community Director  
Real Estate  
Used the software for: Less than 6 months

### "Hard to get used to…"

August 15, 2022

3.0

I miss yardi.

Pros

I like the look of it. I can see the functionality of it but it needs to have better reports.

Cons

Reports are hard to find. You have to go through 800 steps to move someone in and out. You have to go another 800 steps to change roommates.

Switched from

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Changed companies

Review Source

CF

Christine F.  
Leasing and Marketing Team Lead  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Product, Easy to Manage"

February 23, 2024

5.0

Pros

Entrata is a very helpful program and easy to navigate.

Cons

I do not like the new update on Entrata, it is currently hard to find current transfers

Review Source

HS

Hillary S.  
Leasing Consultant  
Real Estate  
Used the software for: Less than 6 months

### "Honest review"

July 21, 2023

4.0

Pros

Putting in work orders is easier and other corespondence.

Cons

Too many steps for too many things like, generating lease, adjusting prices that are messed up, setting up someones online portal.

Review Source

NM

Neliza M.  
Account Payable Specialist  
Real Estate  
Used the software for: 6-12 months

### "Invoice Payment Processing"

April 6, 2023

5.0

Pros

Entrata is useful friendly software. It is easy to navigate and use.

Cons

None, since started to use the software it is very useful friendly.

Review Source

JJ

Jimmy J.  
MaintenanceTech  
Hospitality  
Used the software for: 6-12 months

### "Jimmy revieq"

February 23, 2024

5.0

Pros

Its quick its to the point and helps communicate with residents

Cons

Nothing negative so far its easily accessible on my phone too

Review Source

JM

JoAnne M.  
Corporate Auditor  
Real Estate  
Used the software for: 6-12 months

### "Working and learning Entrata"

August 11, 2022

5.0

Overall very good

Pros

Love that they have so many reports that are so useful

Cons

It's a lot of information and in the beginning over whelming

Review Source

MC

Michael C.  
Portfolio Accountant  
Real Estate  
Used the software for: 2+ years

### "Great software for managing apartments. The learning curve is great for new staff."

July 19, 2017

5.0

Those in the housing rental industry, usually apartments bigger than 20 - 30 units.

Pros

Leasing dashboard and workflow is great for tracking and following up on leads. Accounting module is very well built out as well, and has plenty of features, with more constantly arriving.

Cons

While the upgrades are great, sometimes the upgrade breaks something in the system, and a feature might not work for a day or two. Customer support seems to have gotten worse as the company has gotten bigger.

Review Source

CC

Constance C.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Works - once you know the in's and out's "

October 10, 2022

3.0

Cons

When creating a lease renewal - it automatically sends to the tenant without the chance to print and review it first. Same with the 10 day letters for Oregon. No chance to edit prior to them being generated. Also - when a lease rolls to MTM - I can not change the new lease start date - I can change on the paperwork but not in Entrata.

Review Source

BM

Brianna M.  
Marketing Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Entrata Opinion"

July 22, 2023

5.0

Pros

I like that it makes my job easier and I can give residents information quickly.

Cons

The thing I liked least is that some features are hidden.

Review Source

ZB

Zwein B.  
Community Assistant  
Real Estate  
Used the software for: 1-2 years

### "Impressed"

October 31, 2022

5.0

good

Pros

It's very easy to use and you can get a hang of it easily

Cons

sometimes it doesnt show us all residents names, and duplicates are harder to track

Review Source

ES

Edward S.  
Facilities supervisor  
Real Estate  
Used the software for: 6-12 months

### "Great software, but needs to improve on work order tracking"

August 15, 2022

3.0

Decent

Pros

Entrata is easy to use and close out work orders.

Cons

It would be great if you guys could send TiVo calls to residents and also track work orders through issue rather than the tenant or unit number.

Switched from

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Swapped companies

Review Source

CS

Cinthia S.  
Leasing & Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "From an LMM's Point of View"

October 10, 2022

5.0

I like it very much, its very easy to use with great access.

Pros

Its very easing to get a grasp over, everything is laid out and on one page/website for the most part!

Cons

Sometimes it does take a little too long to load reports.

Review Source

NB

Nadia B.  
Leasing Agent  
Real Estate  
Used the software for: Less than 6 months

### "Entrata is the #1"

April 14, 2023

5.0

Love this app! It is easy to use, great customer service and I highly recommend!

Pros

Entrata provides very easy access to payment tracking, applications and rent due.

Cons

Sometimes, the leads glitch and or don't fully show up.

Review Source

NB

Noelle B.  
Operations analyst  
Real Estate  
Used the software for: 2+ years

### "Entrata - leasing in the future"

December 17, 2020

5.0

Excellent

Pros

The reporting and leasing experience side is phenomenal. It’s leasing reporting is so granular!

Cons

Nothing - maybe that they weren’t created sooner

Reason for choosing Entrata

Service, technologically advanced

Review Source

HH

Halla H.  
Assistant Manager  
Real Estate  
Used the software for: Less than 6 months

### "Review"

October 31, 2022

3.0

Pros

it is user friendly, but there flow of things are not great

Cons

this site is the only site I have issues with and the only site that runs super slow on my computer

Alternatives considered

[Yardi Document Management](https://www.capterra.com/p/201023/Yardi-Document-Management/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Review Source

ST

Selvia T.  
Business Manager  
Real Estate  
Used the software for: 6-12 months

### "Easy to Use!"

March 31, 2023

4.0

Pros

I personally love the Messaging Center. An great way to quickly reach out to our residents.

Cons

There could be better integration between systems

Review Source

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