# Page 18 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Entrata the right Real Estate Property Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/20372/Entrata/reviews --- Entrata 4.6 (444) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 18 - Reviews of Entrata ## Showing most helpful reviews Showing 426-444 of 444 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Ken H. Maintenance tech Construction Used the software for: 6-12 months ### "Easy to use" September 27, 2022 4.0 Easy to use, I like the email link. Wish we would use the sms link as well. Pros Easy of use, and you can choose weather you want the notes or closing comments to be visible to the residents. Cons Hard to read small text on phone and unable to zoom in. Review Source GF Gina F. Leasing Agent Used the software for: 1-2 years ### "Entrata has a very user friendly interface and makes the leasing process very simple!" March 31, 2018 4.0 Pros My favorite thing about this product is the easy to use interface as well as the ability to send emails/ text messages directly to residents and prospective residents. This allows us to keep in touch with easy follow up. Cons My least favorite thing about this software is the unnecessary updates that sometimes take away useful features, however this only occurs a few times a year. Review Source VR Verified Reviewer Software and Operations Manager Real Estate Used the software for: 1-2 years ### "Great All-in-One Software" June 15, 2020 5.0 Pros Everything is in one place and easy to use! Cons CRM portion is not as built out as some competitors but resident files are very easy to navigate! Review Source JB Julie B. Asset Manager Real Estate Used the software for: 1-2 years ### "Entrata Review" November 7, 2023 5.0 Pros The most I like about is the easiness of making leases and how it would sync to Yardi. It is very user friendly and easy to navigate. Cons There is nothing I don’t like about . Review Source DG Dennis G. Leasing Agent Commercial Real Estate Used the software for: 6-12 months ### "Entrata Review" August 15, 2022 4.0 Pros Well organized, makes leasing process easy. Cons Scheduling could improve, there are times where the system books 3 appointments all at the same time. Review Source ES Eva S. Property Manager Hospitality Used the software for: 6-12 months ### "Great product" September 27, 2022 5.0 Great! Pros I love the many aspects covered by . Website management, mass emails, and resident portals to name a few. Cons Modifications to leases can be difficult to do. Review Source SO Sally O. Community Manager Real Estate Used the software for: 6-12 months ### "Entrata Use" October 25, 2022 4.0 Customer Service is very helpful and available. Pros Information that can be provided and utilized is valuable Cons Control of changes is very limited and often can be done with Customer Service only Review Source BW Bailey W. Financial Administrator Real Estate Used the software for: Less than 6 months ### "Entrata Review" August 12, 2022 3.0 Pros I like that offers multiple training resources; webinars, ticket support, help guide, etc. It's been extremely helpful with navigating a new software. Cons I do not like how many permissions there are. When I first started I barely had any access to do anything, and each time I had to request to my supervisor to grant me access. Also, the reporting is unorganized and not helpful for my specific responsibilities as a financial administrator. Review Source MS Marcelo S. Maintenance Tech Real Estate Used the software for: 6-12 months ### "Tech Point" November 1, 2022 4.0 Satisfy and pleasant to use. Pros Very easy to gather information and find look for. Cons To be able to open another worker order while working in another Review Source AT Ashlee T. Leasing Agent Real Estate Used the software for: 1-2 years ### "Overall, it has been okay to use." June 5, 2018 4.0 Pros I like how this product tries to make you utilize everything on it. Instead of using a lot of different softwares, wants to be able to do it all in one spot. Cons They do -unscheduled maintenance during business hours sometimes and its very inconvenient since we use that all day everyday. Review Source SY Su Y. Property Controller Real Estate Used the software for: 1-2 years ### "Decent Property Management Software" September 27, 2022 4.0 Pros The scheduled report and report instance features are the functions I like the most. It's a big help in generating and distributing reports periodically to a group of users as a monthly/quarterly routine. Cons Like every software, there're areas that can be improved or additional features can be added to be more customizable. Review Source TL Tommy L. Accountant Used the software for: 1-2 years ### "I have had good and bad experiences with entrata" November 17, 2017 4.0 Pros Very detailed and complex reporting system. The reports can be manipulated to pull and show you anything you want to see. Cons I get lost sometimes on how the software calculates or pulls the numbers. Some times there are errors that are hard to fix with customer service Review Source SM Sierra M. Leasing Agent Real Estate Used the software for: 1-2 years ### "Great Software for Growing Companies! " February 6, 2019 4.0 Pros is a great system to keep track of leads and customers efficiently! Their team provides the best customer service in a timely manner which helps keep our residents happy. Cons There are a few small glitches here and there if you have too many tabs open. Review Source jS jordan S. leasing intern Environmental Services Used the software for: 6-12 months ### "Entrata review " November 1, 2022 5.0 Pros The software is easy to use. very compatible and self explanatory Cons nothing! its great. is easy to use! Review Source EO Esther O. Assistant Property Manager Hospitality Used the software for: 1-2 years ### "Entrata" August 20, 2020 4.0 Not bad. I would recommend it. It is definitely much better than Yardi Pros It was easy to use. User friendly software for both the staff and residents Cons Everytime an update was made, it messed up some other products that were integrated into Switched from [ResMan](https://www.capterra.com/p/135182/ResMan/) Company decided to switch Review Source MO Monica O. Property Manager Used the software for: ### "Does not come highly recommended." March 28, 2016 2.0 We have been using aka Property Solutions since 2008. We have only used their Prospect Portal, Resident Portal and SEO for our company website. I have noticed in the last 4 years or so their customer service has taken a nose dive, especially their billing department. We weren't billed for SEO for months and they stopped auto-withdrawals from our bank account for our monthly billings and then screwed around with me for months to get it straightened out and then treated me like it was my fault. This month I was charged a random outrageous amount that wasn't supposed to be billed and I have yet gotten a straight answer about them getting it corrected. Their SEO work was not worth the money and they lead me on for months before they finally said I needed to pay more in SEO or I am throwing money away. What a big waste of money! They have also made major changes which now is very cumbersome and hard to use. Not intuitive at all since they have made their changes. I am constantly having problems finding where I need to go to make changes. If I could find another service that was affordable and I had all the time in the world to make the switch, I would in a heart beat. Review Source LL Lydia L. Leasing Intern Real Estate Used the software for: Less than 6 months ### "Easy to use" October 3, 2022 5.0 With , I am able to assist residents with any financial questions they have about their accounts, log that they picked up packages, and contact potential leads easily. Pros What I like most about this survey is how easy it is to use. It is very user-friendly and was easy for me to start using when I started working for Cardinal. It's organized and easy to view. Cons One thing I dislike about , is how the notifications for calls are delayed. Review Source WA Whitnee A. Leasing & Marketing Manager Hospitality Used the software for: 2+ years ### "Difficult, unorganized, glitchy." November 8, 2017 4.0 Pros I like that the company is making an effort to update the system to be most efficient and increasing their customer service. Cons I do not like that it is complicated to accomplish something. there are many steps that need to be taked to accoomplish posting a rent payment. Review Source AE Anae E. Leasing Agent Hospitality Used the software for: Less than 6 months ### "Easy to use, and understand " March 1, 2018 5.0 I have an easy to use work site on a daily basis Pros I like that the tabs are right off to the right so its easy to use. I know where everything is and everything is pretty much self explanatory Cons One thing I do not like is that sometimes the website can get stuck or it will not enter in things right like packages or work orders Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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