# Page 4 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Entrata the right Real Estate Property Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/20372/Entrata/reviews --- Entrata 4.6 (444) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of Entrata ## Showing most helpful reviews Showing 76-100 of 444 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CO Conmesha O. Assistant Community Manager Real Estate Used the software for: 1-2 years ### "Entrata review" February 4, 2025 5.0 It's been great. I really like this over other software I've used. Pros It streamlines the process and makes the process easy. Cons I wish lead management was a bit easier. Review Source JA Jahmal A. Maintenance Tech Architecture & Planning Used the software for: 1-2 years ### "Entrata is great!!" February 13, 2025 5.0 It's be great, it was a small challenge learning the system in the beginning but its great ever since. Pros Easy to navigate and find work orders and make ready units. Cons Nothing is wrong with Entrata but I would change the way the work orders are ordered. Review Source CR Christopher R. Leasing Manager Real Estate Used the software for: 6-12 months ### "Very User Friendly Software" February 5, 2025 5.0 Pros Ease of Access. This software is very user friendly Cons Kind of hard to say what I didn't like. I've used other Property Management Software but this one provided the least issues. Review Source KW Kayla W. Senior Property Manager Real Estate Used the software for: 6-12 months ### "Senior Property Manager" February 13, 2025 4.0 Overall my experience with Entrata has been amazing. Pros The reporting full functionality and that everything we ever need is all in one place. Cons I love the reporting however it can get extremely cumbersome and hard to use. Review Source aI akanimo I. property manager Hospitality Used the software for: 1-2 years ### "Entrata Review" February 11, 2025 5.0 Great! Very simple and easy to understand Pros Ease of navigation. Very easy to use and friendly. Cons Finding reports under DATA & REPORTS can be somewhat confusing and difficult. Review Source BE Blake E. Maintenance supervisor Real Estate Used the software for: 6-12 months ### "Go Westland " February 4, 2025 4.0 I like it some days amd somedays it seems to have anind of its own Pros I like that it holds me accountable on my every day task Cons It clichés at times the clock pretends to stop working and then i kabor track it amd then it adds more time Review Source JA Julian A. Leasing Agent Real Estate Used the software for: 6-12 months ### "Entrada Review" February 8, 2025 5.0 Overall, Entrada is the perfect software for leasing. With its connected resident portal, it is super easy. I would recommend entrada to any apartment complex! Pros Everything is very user friendly and easy to navigate! Cons Sometimes the reports take a long time to generate. Review Source SK Sadhna K. Property Accountant Accounting Used the software for: 1-2 years ### "Userfriendly platform" February 11, 2025 5.0 I find it very Userfriendly because of its universal search bar. Which makes easy to search any report. Pros We can pull different type of report. Which helps us in different analysis. Cons Sometime if we did not type the exact report name it does not provide us the report. Review Source IS Ivan S. Maintenance supervisor Commercial Real Estate Used the software for: Less than 6 months ### "Review of Entrata" February 5, 2025 5.0 I have learned more than I couldn't do in any other app. Pros Everything is in the app, I don't need a computer to see. Cons To be honest, I have no problems with the apps so far, in comparison to other apps I have used in the past, this is by far the best quality app. Review Source DJ Derrek J. Maintenance Supervisor Real Estate Used the software for: 6-12 months ### "Amazing but complex system. " September 5, 2024 5.0 Positive. But it does take a lot of work to set it up the way you like. Usually permissions to edit are hard to obtain or take days for someone to get the help from Entrata to help change and edit things the way we like. The honeymoon period is certainly over. We can hair it efficiently but there are definitely ways it could be improved. Pros Streamlines workflow and has built in app and inspections. Being able to pull reports is amazing. Cons I would like to be able to call residents from the app on iPhone and have my number be blocked or something. There are issues with the inspections and charges that we have some across. We also have issues with the make readies being available or posted correctly in the app. I also think resident inspector should be housed in a different place than the maintenance/ staff inspections. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Company did it, it was not involved in that decision Review Source MW Mindy W. Property Support Manager Facilities Services Used the software for: 1-2 years ### "Solid product-Great team" September 10, 2024 5.0 We thoroughly enjoy our partnership with Entrata. I would not recommend another software for Multifamily housing management. Pros I like the workflow from prospect interaction to post move-in activity. Once you get familiar with the dashboard, the prompts and reminders lighten the workload as well as all the automations. Entrata also offers mini products such as renters insurance and energy benchmarking allowing us to work out of the same software 98% of the time. Not mentioning the amazing customer service would be a travesty. From the call-center service staff to our CSM and migration team, we have experienced incredibly pleasant and helpful people ready to assist. Cons Occasionally, the system will run slowly, which of course impacts our entire company’s productivity. There have been a few glitches with two factor authentication in the past, but nothing recently. Alternatives considered [ResMan](https://www.capterra.com/p/135182/ResMan/) Reason for choosing Entrata I believe the framework of how Entrata was built, the customizability and the people played a big role in the choice. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) We were looking to centralize work experience for staff. Wanting one software to manage as much as possible. Review Source VR Verified Reviewer Property Manager Real Estate Used the software for: 2+ years ### "All in one property management software" September 10, 2024 5.0 Entrata is absolutely amazing! I have literally recommended it to anyone that has asked my input. I have worked with Yardi, OneSite, OnSite, and eSite. Entrata is by far the most superior leasing platform. With leasing, invoices, work orders, online payments, Entrata is truly a one-stop shop. I love Entrata and it will forever be my preferred platform. Pros Ease of use. Simple navigation. Easy to read reports and a very clean dashboard look. Cons I wish the make ready board was a little more simplified like everything else on Entrata. Alternatives considered [ONEsite](https://www.capterra.com/p/225682/ONEsite/) Reason for choosing Entrata The ease of use for Entrata was far superior. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We wanted an one platform that does it all. Review Source JB Jen B. Commercial Operations Manager Real Estate Used the software for: 2+ years ### "Great for Multi Family - Missing the Mark a Bit on Commercial " September 5, 2024 4.0 Mostly favorable! It's a great platform with a few bugs to work out, just like any other property management program. Pros Easy menus, intuitive use. Wide variety of reporting features. Cons The commercial property platform contains too many features that are related to multi family only and work-arounds are required. Review Source DC Deanna C. Leasing Agent Real Estate Used the software for: 6-12 months ### "Using Entrata " February 4, 2025 5.0 10 out of 10 never had any problems using and would recommend Pros What I like most about Entrata is that its very easy to use and reliable for work purposes Cons What I like lease how fast the dash board builds up quickly. Review Source TT Tina T. Property Manager Real Estate Used the software for: 1-2 years ### "Entrata beats all other software systems!" September 11, 2024 5.0 Entrata is very simple to use. The dashboard shows everything on one screen and is easy to navigate. The training was "hands on". The help desk team has been very supportive. I don't want to ever go back to our previous software systems! Pros Entrata has everything under one platform and is very easy to use. Cons I don't really have a complaint. Even when there is an issue and we have to contact the helpdesk, their team is very kind in helping find a solution (even if it is user error). Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Owner made the switch across all properties. Review Source SS Sally S. Property Manager Commercial Real Estate Used the software for: 1-2 years ### ""Tabs Resolved"" September 5, 2024 5.0 They are human and also laughed with me! :) Pros Walked through the steps with me when I had asked-to fix the issue-I'm not to savvy with computers-this was nice to have. Cons At first staring Entrata, I felt it took long for someone to fix any issues but now it has been getting addressed and resolved right away or in a timely manner. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) The Company switched- Friedmans Realty Group, Inc Review Source CB Cherise B. People and Operations Coordinator Real Estate Used the software for: 1-2 years ### "Amazing (though overwhelming) capabilities!" September 18, 2024 4.0 Entrata is overall a very powerful tool. I have the most experience with running reports and creating maintenance work orders. Pros I like that Entrata can run detailed reports. I also like the work order function. I like that it helps our team have leads, payments, work orders, etc in one place. Cons Entrata has a big learning curve. The system can be overwhelming to learn at first. Review Source NT Nick T. Assistant Manager Real Estate Used the software for: 6-12 months ### "Thank God It's Not RealPage" September 10, 2024 5.0 Very user friendly. Excited to have a PMS that doesn't take 10 minutes to navigate to one page. The reports are thorough. Pros Its organization. Everything flows very well. The learning process was easy enough to understand where everything is very quickly. Cons How sensitive the system is. Every slight lease modification requires a signed document. I am aware this could be changed in admin settings. Also, it would be super helpful if renewal was not a 2-step process. Or if residents could do their own renewal and it would be completed and sent back to staff to countersign and approve. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Integrating the company onto one property software. Review Source MD Monica D. Leasing professional Real Estate Used the software for: 1-2 years ### "Leasing professional" September 17, 2024 5.0 My overall experience with Entrada is pretty good I love the organization that the site provides. it's very user friendly and if you don't know how to do something there are trainings on how to find it. Pros I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the number is at zero it makes me feel accomplished. Cons what I like least about Entrata is when I'm doing my non-progressing leads, I have to hit non-interested just for the lead to go off the screen I wish there was a different option for it instead of it saying not interested. Review Source BF Betty F. Leasing Agent Real Estate Used the software for: 1-2 years ### "Property Excellence with Entrata " September 10, 2024 5.0 I really like entrata its been easy to learn and helpful with keeping up with traffic. entrata makes my day to day task easy breezy. Pros easy to operate and understand. I like the fact my calls pop up on my computer screen while it ringing. multiple way to do task. Cons i don't have any complaints about entrata Switched from [One.site](https://www.capterra.com/p/248721/Onesite/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) management decided to switch. not sure of the reason Review Source TC Tara C. Staff Accountant Real Estate Used the software for: 2+ years ### "Staff Accountant" September 17, 2024 5.0 Customer service are easy to work with, the software is easy to use Pros The reports are easy to pull and extract date from. Cons After you pay an invoice you are not able to change the post month Review Source JD Jacqueline D. CMO Real Estate Used the software for: 2+ years ### "Overall Recommend" September 5, 2024 5.0 Mostly good. We'd like to evaluate all that we have available to us as it's been a while since we onboarded, and much has been added since then. Pros User Experience & Versatile Functionality. Cons No Investor Management Software and many ticket erquests aren't fully resolved. Review Source CC Colson C. Founding Partner Commercial Real Estate Used the software for: 2+ years ### "Entrata deserves 5-stars" September 5, 2024 5.0 Top pick for PM softwares from an owner/asset managers seat. Customer support has been great when I have needed it, and their product is highly functional. Pros The quality & variety of reports available is great, I also like how customizable report formats are. Platform is relatively easy to navigate and has a lot of options. Cons Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find what you need. Review Source EG Emily G. Leasing Agent Real Estate Used the software for: 6-12 months ### "Entrata Experience " September 5, 2024 4.0 There is some glitching every once in a while that needs some work. Pros It is very user friendly. I like having "to-do lists" to complete. Helps me feel productive. Cons It glitches sometimes between applications and I'll have to refresh the whole page. Review Source kW keivel W. AGM Real Estate Used the software for: 2+ years ### "my thoughts about Entrata" September 13, 2024 5.0 Pros I appreciate how accessible and user-friendly Entrata is Cons However, it would be beneficial to have an app for smartphones, in addition to the site tablet, to enhance convenience when out on the property. 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