# Page 9 | Entrata Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Entrata the right Real Estate Property Management solution for you? Explore 444 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/20372/Entrata/reviews --- Entrata 4.6 (444) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 9 - Reviews of Entrata ## Showing most helpful reviews Showing 201-225 of 444 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT John T. Service Manger Commercial Real Estate Used the software for: 2+ years ### "Maintance " April 11, 2023 5.0 Good Pros The way work orders can be entered and add comments Cons Some times it’s slow also you can’t put more than one person on a work order Review Source VR Verified Reviewer Account Development Manager Computer Software Used the software for: 2+ years ### "Always improving" August 23, 2018 5.0 Pros Entrata makes the multifamily industry so much easier. They are always updating their software with amazing innovation. The settings and features are endless. They have a full time support team, trainers who do daily webinar trainings, as well as the option to come out on site and train, and they also offer a customer success manager who works with you daily to ensure that your company is succesfull while using Entrata. Cons Because of the large amount of setting and feautre options, Entrata can get messy quickly. They also have struggles at times when it comes to large influxes such as rent week or stundent turn as well as when they release one of their updates every two months. Review Source GP Gwyneth P. Leasing Specialist Hospitality Used the software for: 1-2 years ### "I love using Entrata!" March 5, 2024 4.0 I overall really like it! It's very easy to use. Pros I love Entrata because it's very efficient and has a lot of features that I love using. Cons It does create duplicate applications when a guarantor starts an application. Review Source RF Regina F. Property Manager Real Estate Used the software for: 2+ years ### "Easy to use" May 24, 2024 5.0 Pros Entrata is easy to use for property managers as well as their residents. Having the help feature comes in handy. Quick payment processing as well. Cons Not being able to upload multiple documents at one time to the document tab or in an email. Review Source AM Ashley M. Admin Specialist Real Estate Used the software for: 1-2 years ### "Entrata " October 31, 2022 4.0 Pros Entrata has a lot of options and is fairly easy to use once you get the hang of it. Support is always quick to get a hold of when calling and they answer or make sure you understand the answers first. Cons A lot of things seem to be almost like a domino effect where if you choose one thing everything down the row is set and it's very moldable to adjust. I know this makes things easy with almost one or two clicks. I have sent in some request feature ideas but I have not seen them on their update emails yet. Review Source PC Paul C. Manager Real Estate Used the software for: 2+ years ### "Entrata is Good" August 2, 2022 5.0 Entrata is basicly good for our property management. Pros The Entrata reporting is good for me and the Resident Portal and Website Service are good for online activities. Cons The Leasing Center Service is not so good. Switched from [MRI Property Management](https://www.capterra.com/p/79570/MRI-Software/) Actually we switched only the Residential Community Management only but not Accounting. We still are using MRI for our Accounting. Review Source EP Erwin P. Account Manager Real Estate Used the software for: 2+ years ### "Entrata Review - HNC" April 14, 2023 5.0 Overall very pleased. Pros Ease of use and data accumulation. The reporting feature supported by Entrata is handy and integral to our daily operations. Cons It takes a long time to have payments adjusted. Review Source RA Ridge A. CEM Mechanical or Industrial Engineering Used the software for: 2+ years ### "Ridge's Review " May 29, 2024 5.0 Pros you can use it with your phone and ipad Cons i like it all i have no complaints. The program is very useful Review Source DA David A. Director Of implementation & Technology Real Estate Used the software for: 6-12 months ### "If you're on the fence, make the move to Entrata! " August 8, 2022 5.0 Objectively a 9.5/10 Almost a perfect 10, great support, and I loved our onboarding team. They have set us up with a wonderful CSM. The only speed bump we have hit was with migration, however I am not sure there is a better process and it may just be painful for everyone. Pros Ease of use, and the abundance of help/support Entrata provides. Written materials, videos, and live training courses. Not to mention a USEFUL support staff. Cons Like other property management software, it isn't 100% bug-free. Alternatives considered [Knock CRM](https://www.capterra.com/p/197777/Knock-CRM/) Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We were looking for a more agile/ lean solution that was easy to use for our staff, and we found it with Entrata. Review Source QA Queenly A. Community assistant Primary/Secondary Education Used the software for: 1-2 years ### "Entrata Must Get!" October 5, 2021 5.0 Pros What I really like about the software is that it was very easy to use and accurate. Cons What I least liked the most is that it took too long to update in the system letting us know which apartments were still available and which all apartments were occupied Review Source JY Jonnel Y. Leasing Manager Real Estate Used the software for: 1-2 years ### "Easy to use" May 29, 2024 5.0 Pros I like that Entrata is very user friendly! Cons There is not really anything that I do not enjoy about Entrata. Review Source LM Landon M. Assistant Manager Commercial Real Estate Used the software for: 6-12 months ### "Quality system that I would recommend to others" May 24, 2024 4.0 Pros Very user friendly for the tenants. I can do pretty much everything my job requires me to do from Entrata Cons So many different random tabs upon tabs that make it rather hard for people starting out to get to know the system Review Source CN Cheryl N. Office Manager & Account specialiest Real Estate Used the software for: 2+ years ### "Great product. " October 31, 2022 5.0 Pros The time that we have saved , user friendly, Entrata staff always available Cons Nothing really. I was on AMSI for 25 years so I was worried about switching but it was an great move Review Source WT Wesley T. Service manager Real Estate Used the software for: 2+ years ### "Great product " May 24, 2024 5.0 Pros Easy to use been working in the field for 8+ years Cons Non that I’ve found workday plus years in this field, and I still haven’t found Review Source JB Jerrilyn B. Leasing Agent Public Relations and Communications Used the software for: 1-2 years ### "Makes Life and Work Easy " June 7, 2024 5.0 I think its a simple and amazing system. Pros I can call and get help anytime something goes wrong, or I need help. Cons I can not translate the lease into the language of the resident. Review Source ML McKenna L. Property Manager Real Estate Used the software for: 6-12 months ### "Ease of use, does the work for you! " August 8, 2023 5.0 The Entrata support team has been incredibly helpful and quick to find a solution when I have problem. Pros I love how organized the Entrata dashboard is. Everything is organized to help sort through day with ease of use. Cons The only thing I don't like about Entrata is their lack of a mobile app (for more than just maintenance). It can be hard to look something up when on the go. Review Source MB Marisha B. Community Manager Real Estate Used the software for: 1-2 years ### "Helpful product that hopefully continues to get better" March 31, 2023 4.0 Pros Entrata makes tracking resident documents, financials, maintenance, and units easy. I appreciate our rep (Tegan!) and how available she is to our company. She uses a lot of our feedback to help build a better product. Cons A lot of the software isn't intuitive. Functions are hidden in inexplicable places, or features that would make it more helpful don't exist. Review Source SF Shelly F. Community Director Commercial Real Estate Used the software for: 2+ years ### "Entrata is the best for our company" October 25, 2022 5.0 Pros Easy to use, easy to learn, simple laid out instructions, everyone in the office can use this. Cons Nothing comes to mind to be honest. I have learned all I need and have things all situated for this new to us property. Review Source TC Tonya C. Leasing Professional Real Estate Used the software for: 6-12 months ### "Entrata Review by a Leasing and Marketing Consultant" June 7, 2024 4.0 I really appreciate the features that it provides. Being in the industry for 8 years, I basically used the same system for everything. I like the ease that Entrata brings to this busy industry! Pros Made my job easier, especially with the automatic follow-ups Cons The thing that I liked least is that when the system does an automatic follow-up, it does not allow us to send their personalized quote with that, so my tours end up getting 2 back to back emails as soon as they leave Review Source JB Josh B. Community Manager Real Estate Used the software for: 2+ years ### "RealSource Properites Loves Entrata" September 27, 2022 5.0 Pros love the mass communication feature utilizing e blasts Cons n/a Review Source FD Fiona D. Property Manager Real Estate Used the software for: 2+ years ### "Absolutely love Entrata user friendly efficient great program. " March 31, 2023 5.0 Very good, I have been in property management for many years and used several different property management programs. Entrata by far is my favorite! Pros We did the conversion several years ago it was very user friendly. Training was also very helpful. Cons I feel the reports function could improve, I have to scroll down all reports to find the report I need. Review Source KN Kansas N. Building Management Education Management Used the software for: 2+ years ### "Great & easy to use program!" November 10, 2023 5.0 Pros I love how easy it is to submit work orders & purchase orders! Cons Sometimes, the app doesn't sync for both properties, but that only happened twice in 3 years. Review Source HN Heather N. assistant Real Estate Used the software for: 6-12 months ### "great! love it" June 4, 2024 4.0 fantastic!! wonderful platform for property management Pros easy to learn and easier to use daily! :\] Cons simple use, no difficult to it! great transition Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) companies changed so had to switch platforms Review Source LS Lynn S. Property Manager Real Estate Used the software for: 6-12 months ### "Best Resident Manager Program!" March 31, 2023 5.0 I do not have any problems with Entrata. I really like the system letting me know which tasks need to be done. And I LOVE the paperless office! Pros I like the My Dashboard because it is my to-do list every day. I like the ability to send emails to all residents at one time. I use this feature often. The online payment is user friendly. Cons Integration was easy. There's not anything that I don't like. Review Source MC Melanie C. property manager Real Estate Used the software for: 2+ years ### "Entrata Review from The Lodge" November 27, 2023 5.0 Pros Easy to understand and learn. Entrata's customer service is also good. Cons Nothing comes to mind. If I have issues I can call customer service and they can help me. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.