--- title: "Noteable Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Noteable the right Mental Health EHR solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203725/Noteable/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Noteable 4.7 (99) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Noteable Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews LH Leslie H FounderFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “On top of that, the customizable templates, e-signatures, appointment reminders, and automatic progress graphs are incredibly useful for anyone in behavioral health or ABA.“ August 21, 2026 LH Leslie H FounderFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “I've also run into the occasional bug here and there: slower loading times, temp sync issues, and little interface quirks that pop up now and then.“ August 21, 2026 LH Leslie H FounderFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “It gives you one central place to handle appointments, client records, clinical notes, ABA data, billing, and reporting—which is great if you're a behavioral health organization trying to replace a bunch of disconnected tools. Once you get past the initial learning curve, it's fairly easy to use, but the more advanced stuff definitely requires training and careful setup.“ August 21, 2026 AM Angela M Director of OperationsMental Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “we are also unable to run contractor payroll, as the payroll feature only allows for hourly payments, and not by the unit. “ September 9, 2025 BL Brooks L Administrative AssistantMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “For security, it is strong because it protects sensitive patient data and helps keep medical records private and compliant with healthcare standards.“ June 6, 2026 SR Samantha R FinanceAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “Limited offline support, can be pricey, learning curve for advanced features, and occasional lag issues“ April 12, 2026 LH Leslie H FounderFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “For the price, it's good value if you're actively using scheduling, documentation, data collection, and billing all in one system. But if you're a smaller practice with simpler needs, the cost and implementation effort might feel a bit steep.“ August 21, 2026 DS Dominique S OwnerMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “However, the navigation of the options for each document if you have to add a section or remove an area it can be tedious making sure its correct before choosing to slide yes/no or vice versa.“ September 9, 2025 ## Showing most helpful reviews Showing 1-25 of 99 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Pharmacy assistant Used the software for: I used a free trial ### "Notable as automation platform that reduces time" October 21, 2026 5.0 Overall it’s a healthcare automation platform that automates administrative work and reduces manual workload. Although some workflows needs to be improved Pros Its help you with data management and reduces the manual workload. Offers automation that allows access to client information. Aligns the reports minimizing errors Cons Customer support could be slow sometimes.for new buisness price can be higher. Occasionally system glitches and issues halt the daily process and issues with data security Review Source R Reviewer employee Used the software for: I used a free trial ### "Uno strumento collaborativo e pratico per analizzare i dati" October 13, 2026 4.0 Nel complesso ho avuto un’esperienza positiva con Noteable. Lo trovo utile per organizzare le analisi, creare visualizzazioni e collaborare con altri utenti, anche se serve un po’ di tempo per familiarizzare con tutte le funzioni Pros Mi piace il fatto che Noteable permetta di analizzare e visualizzare i dati in modo collaborativo, condividendo notebook, commenti e risultati con il team. È utile anche per chi non è esperto di programmazione Cons All’inizio può sembrare un po’ complicato, soprattutto per chi non ha molta esperienza con notebook e analisi dei dati. Alcune funzioni richiedono inoltre un po’ di pratica per essere utilizzate al meglio Review Source R Reviewer Regional Director, BCBA, LBA Used the software for: 3-5 years ### "Noteable Review" September 27, 2026 5.0 I have always enjoyed Noteable. It is nice to see changes being made to make the experience even more ABA friendly! Pros Noteable is an excellent database for my ABA clients. The layout is very user friendly and it is easy to access all-things-Client related right on their pages! As a BCBA, there are many features for adding programming exactly how I want it to display. The support staff is always quick to reply and fix problems to ensure everything continues to run smoothly! Cons Noteable has room for growth in how data and reports display. It would great to see an option for overlaying data of different objectives to compare. For the app side of Noteable, a pop up bubble letting the clinicians know an objective summary was updated would be great as well! Review Source R Reviewer Quality Assurance Specialist Used the software for: 1-3 years ### "Great Customer Service" September 3, 2026 5.0 My overall experience with Noteable has certainly been a positive one. This is the second job that Ive had that uses Noteable and it has been great for both companies. Pros The customer service can not be beat. Anytime I email with a question they are very prompt to answer and very helpful. That is extremely helpful when you are in a time crunch and an issue resolved in a timely manner. Cons I don't have too many cons other than sometimes Noteable can be a little confusing to navigate. But even with that since it's easy to reach out to someone at the company, whatever is confusing the staff will walk you through it. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "New Client Review" September 1, 2026 5.0 It has been a good experience thus far. It makes our processes a lot easier. The customer service is also great. Pros The customer support has been very helpful. They respond quickly when I have issues. Being able to access our files from anywhere is also a plus. Cons Some of the features are a little restrictive and don't allow for as much flexibility. There are a few capabilities that I wish we had. But overall, it is a helpful platform. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "A capable behavioral health platform with a learning curve" August 23, 2026 4.0 Overall, I've had a pretty good experience with Noteable. It gives you one central place to handle appointments, client records, clinical notes, ABA data, billing, and reporting—which is great if you're a behavioral health organization trying to replace a bunch of disconnected tools. Once you get past the initial learning curve, it's fairly easy to use, but the more advanced stuff definitely requires training and careful setup. Scheduling and everyday note-taking are straightforward, but things like billing rules, authorizations, reports, and custom clinical workflows can take a while to get the hang of. File sharing and document management do the job for keeping client files in the platform, though it's not really a dedicated file-sharing tool. Exporting files and documents is handy for standard reports, but depending on how complex they are, you might need to do some manual formatting afterward. Customer support has been helpful for common questions, but when I've had trickier billing or configuration issues, it often needed a bit more back-and-forth. I've come across a few minor bugs and glitches, but nothing that ever stopped me from using the core functions. For the price, it's good value if you're actively using scheduling, documentation, data collection, and billing all in one system. But if you're a smaller practice with simpler needs, the cost and implementation effort might feel a bit steep. All in all, Noteable is a solid platform with a strong set of specialized features, but the learning curve, occasional technical hiccups, and some workflow limitations keep it from being perfect. Pros What really stands out to me about Noteable is that it brings so many essential practice-management tools together in one place—scheduling, clinical documentation, data collection, billing, client records, and reporting all live under the same roof. One thing I genuinely appreciate is how session notes can flow directly into billing and reports, which cuts down on a ton of duplicate data entry. On top of that, the customizable templates, e-signatures, appointment reminders, and automatic progress graphs are incredibly useful for anyone in behavioral health or ABA. Having both clinical and administrative info in a single system just makes everyday organization feel far more manageable. Cons Getting the hang of Noteable definitely takes some time—especially when you're setting up templates, billing rules, authorizations, or building out reporting workflows. Some screens just throw a ton of information at you, and a few everyday tasks take more clicks than you'd expect. I've also run into the occasional bug here and there: slower loading times, temp sync issues, and little interface quirks that pop up now and then. The reports and exports are handy, but the formatting and customization options sometimes feel a bit limited. And as your practice grows or you start adding more services, the pricing can add up pretty quickly. Review Source Gary A W. Founder CEO Used the software for: Less than 1 year ### "Noteable is Great" August 19, 2026 5.0 Pros What stands out about Noteable is how seamlessly it bridges SQL and Python in a single collaborative notebook. The ability for team members to collaborate in real-time on data exploration, write SQL queries natively without extra boilerplates, and immediately generate interactive visualizations makes data analysis significantly faster and more accessible across technical levels. Cons Navigating complex document sections or setting up custom forms can feel tedious, requiring several manual clicks to configure. The mobile view can be difficult to use for on-the-go data entry, and pulling multi-month reports can occasionally experience slow loading times during peak usage. Review Source R Reviewer Chief Operations Officer Used the software for: 3-5 years ### "Chief Operating Officer" August 16, 2026 5.0 WE ABSOLUTELY LOVE USING THE NOTEABLE SYSTEM AT CHCG! It's always great knowing that you have a friendly, professional, and knowledgeable team of support whenever you need them. Turn around time for support has been immediately; same day service. AWESOME!!! Pros Noteable Success Team is incredible with their customer support approach (so friendly and professional), assisting with bugs and issues, access to information with helpful tutorials available with each account, and managing our agency's data. This system has been easy for our whole team to navigate! Cons I have no complaints about Noteable. Our agency has had a pleasant, professional experience with Noteable. Review Source R Reviewer SR HR Operations Specialist Used the software for: Less than 1 year ### "Noteable Review" July 30, 2026 4.0 Overall, I've had a positive experience with Noteable. It's a dependable tool for taking notes, organizing information, and keeping everything in one place without being overly complicated Pros Noteable is easy to use, keeps notes well organized, and makes it simple to find information when I need it. Cons I think it t could benefit from more formatting options and additional integrations with other applications. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Great Customer Support" July 12, 2026 5.0 Overall, I have had a positive experience with Noteable. There are hardly any bugs or issues. It's also cost effective. Pros Noteable is user friendly and easy to navigate. In addition, the customer service is amazing (quick to respond). Cons Not able to write session notes directly on the app and not able to see supervision updates within the session. Review Source R Reviewer Adminstrative Assistant Used the software for: I used a free trial ### "Noteable Progresses " September 4, 2025 5.0 Overall it is an excellent software and there is definitely great features that makes it cost efficient and effective for all business needs which is beneficial for the organization further growth and develop. Pros What I like most about this app is that it very good tool for business professionals to input clients documentations, incorporate data report and track your assessment of your clients information. It is a user friendly app that offers great access when retrieving information to avoid overspending on time to understand the system. Cons The least I liked about it is that the loading time between pages lags which can be very frustrating, sometimes you are unable to pull a report which is a major delay. Review Source Anastarshia C. Operations Manager Used the software for: 3-5 years ### "Thrilled with Noteable—and Excited for What’s Next" September 19, 2025 5.0 Overall, our experience with Noteable has been very positive. It’s a user-friendly, intuitive platform that has simplified many of our day-to-day tasks and made coordination across our team much smoother. The features are practical and easy to navigate, and the support team is responsive and genuinely helpful. While there are areas where we see room for growth, we’re excited to see Noteable continue to evolve and add new features that will make it even more powerful for ABA clinics like ours. It’s already a strong tool—and with future updates, we believe it has the potential to become truly outstanding. Pros Noteable has been an absolute game-changer for our team. It’s incredibly easy to use—even for those who aren’t tech-savvy. Every feature does exactly what it says it will do, and there are often multiple ways to complete a task, which makes the system flexible and user-friendly. The pricing is very reasonable, especially considering how many functions are built in. We love that we can handle billing directly within the platform instead of juggling multiple systems. Their client support is fast, helpful, and genuinely supportive, and the built-in Help section is fantastic—the step-by-step video guides are clear, concise, and free from the extra filler that can make tutorials confusing. One of our favorite features is the ability to send documents for signatures through the parent portal or sign them directly in Noteable. It’s streamlined our workflow and saved us so much time. Cons While Noteable has some great features, there are several areas where the platform could really improve—especially for use in an ABA clinic setting as well as the in-home setting. One major limitation is that session notes can’t be started and saved to return to later. If you have to step away, you have to start over. It would also be helpful if BCBAs could make real-time updates to objectives/goals that RBTs can immediately see by using the update session feature, and if BCBAs could view the RBT data-entry screen while supervising, like a supervision mode and then the BCBA could see the data the RBT is inputting as they work through the session and can give feedback. Right now, it’s difficult to support staff in real time. There are also missing organizational tools that would make clinic operations much smoother, including: An intake list on the home page (like the client and assessment lists) Alerts for missed session notes based on scheduled calendar appointments (visible to both staff and supervisors) A master calendar to view and schedule all staff appointments in one place A quick-view allergy or important alerts tab to keep safety info front and center On the app side, it would be extremely helpful to have tutorial videos specifically for using the mobile app, as well as the ability for RBTs and BCBAs to write session notes directly in the app instead of having to go to the website. The security is strong (which is appreciated), but it would be great to add Face ID or a PIN login option for quicker access, especially when starting sessions on the go. Review Source W Lawrence D. CEO Used the software for: Less than 1 year ### "Some Nice Features But Not for Outpatient" September 10, 2025 2.0 The system has some fantastic features. The appearance is the main one. However, it will cost you money in lost patients and missed appointments because of the lack of effective calendar and scheduling services. It is not designed for a 30 patient a day provider. Ten to twelve will be optimal for an 8 hour day. Pros The field development and look of the output is superior. The ability to customize your input fields is excellent. Cons It is unusable for scheduling outpatient appointments. You will have to find another calendar service. There are no reminders. The portal is extremely primitive and is not usable for social service protected children, as an example. You will need an external system for transmitting HIPAA protected documents regularly. It requires the recipient have and disclose a cell phone. It does not have the ability to code add-on codes easily. The extra steps are extremely time consuming. Whoever designed the interface has never worked in an efficient outpatient setting. Customer support attempts to correct and help but really does not "get it" when describing needs. Names are sorted by first name with no option to sort by last name. The system does not know the difference between race and ethnicity, so every chart has errors. When there is one guardian for multiple children, each child has to have the guardian entered individually. When the phone number changes for the guardian, you will have to go in and change each individual child's chart. This will make an incredible excess of work for folks caring for foster care patients. The system has no built in system to handle middle names. Review Source R Reviewer Director Used the software for: 3-5 years ### "Great EHR system " September 19, 2025 5.0 My overall experience with notable has been Pretty good. We have enjoyed having a EHR system in place especially for staff in other areas of the state Pros What I enjoyed about Noteable is The smooth process once files were created. Once we got everything in the system we were good. Cons I didn’t like Other staff being able to view other staff reports and notes that’s assigned to the same client Review Source R Reviewer Cosmetologist Used the software for: 1-3 years ### "Reviewing Notable" February 4, 2026 5.0 Overall experience with notable it's a game changer for clinics that It's a game changer for clinics that actually want to stop drowning in admin crap once Once it's running it feels like the front desk finally got super Superpowers intake forms auto fill patients check in from their phone before they even arrive, no shows drop hard, staff breathe again and clients actually say this was easy the 1st few weeks are bumpy takes effort and you gotta train people right. Pros Let's make it shine What I like most about notable is how it straight up automates the boring admin stuff like My client intake check-ins and reminders so staff actually get to focus on clients instead of paperwork it's fast client friendly most people finish intake before even showing up and cuts wait times like crazy 90% plus reduction in check-in time no shows drop satisfaction scores through the roof feels like magic for clinics that are drowning and chaos . Cons Notable the setup and onboarding can be a pain Powerful but getting it customized to your clinic's exact workflows takes time training and sometimes back and forth with With their team if your staff isn't tech Staff is in tech savvy the learning curve feels steep at 1st and you might hit small glitches during roll-out like integrations not playing nice right away it's not perfect out of the box need some elbow grease to shine still 45 stars over all but that's the real Downside. Review Source Alissa P. AGENT Used the software for: Less than 1 year ### "Great for data work and collaboration, but has a learning curve" May 5, 2026 5.0 Overall, Noteable has been a solid tool for organizing data work and improving collaboration. It’s not the simplest platform at first, but once you get used to it, it becomes very useful for managing and sharing data-driven projects. Pros Noteable is great for working with data in a more organized and collaborative way. It combines notebooks, queries, and documentation all in one place, which makes it easier to keep everything together. It’s especially useful for teams that need to share insights, run analyses, and keep workflows transparent. The ability to connect to data sources and run live queries is a big plus. Cons There can be a bit of a learning curve if you’re not used to notebook-style tools. Performance can slow down with larger datasets or more complex queries. Some features feel a little limited unless you’re on a higher-tier plan. Review Source VR Verified Reviewer Manager Used the software for: Less than 1 year ### "Collaborative and Efficient Platform for Data Analysis and Teamwork" June 2, 2026 5.0 My overall experience with Noteable was positive. The platform provides a user-friendly and collaborative environment for data analysis, documentation, and project management. Its cloud-based accessibility, notebook functionality, and team collaboration features make it a valuable tool for both individual users and teams. While there can be a learning curve for some advanced capabilities, it generally offers an efficient and organized workflow for data-driven work. Pros What I liked most about Noteable was its collaborative workspace and intuitive notebook environment. It made it easy to organize projects, analyze data, and share insights with team members. The platform's cloud-based accessibility and integration with common data tools helped streamline workflows and improve productivity. Cons What I liked least about Noteable was that some advanced features and integrations can have a learning curve for new users. Depending on project size and complexity, performance can occasionally feel slower than expected, and certain customization options may be more limited compared to some competing notebook platforms. Review Source R Reviewer Program Director Used the software for: 1-3 years ### "Great Platform 10/10" June 26, 2026 5.0 Overall the experience is great. We are able to get assistance fairly quickly and any questions are always answered thoroughly. Pros It is user friendly and easy to navigate. As well as the team being super available and always makes the time for us when we have questions. Cons There aren't notifications that I can turn on as a supervisor to know when a note that has been sent back has been re worked. I also would love an App version of Noteable. Review Source CS Candice S. Clinical Director, Owner Used the software for: 3-5 years ### "Great System for Simplicity & getting used to EHR Systems. " September 10, 2025 5.0 Experience has been great as I have utilized Noteable with past employers for several years and able to use it for my own business. Pros Customizable Templates, Layout of Program, Accessibility as a Director, Price of Services, Support with Bug and Issues, Patient Chart Organization, Secure Log ins, providing support to learn as an administrator, Billing Features for my Biller/Claims Staff Cons Payroll and Timesheet is something I need to get used to as I will need to explore billing & payments to match the payroll sheet but its my least favorite of tasks, nothing to do with Noteable. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Exceptional Platform and Service!!" June 7, 2024 5.0 My overall experience has been great! Every team member that I have worked with at Noteable has been Outstanding! Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements. It truly is a great investment!! Pros The platform is extremely user friendly and can easily be customized to what works for your organization. The team is ABSOLUTELY PHENOMENAL!! \[sensitive content hidden\] is the BEST!!! He is always so helpful and supportive to me and my staff. Cons The resource guide(s) can sometimes be challenging to retrieve for staff if they are not familiar with the system and trying to figure out how to do a specific task without instructions. Review Source R Reviewer Executive Director Used the software for: 1-3 years ### "Welcome Home Community Services, LLC" June 21, 2021 4.0 Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us! Pros Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease. Cons Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers. Review Source R Reviewer CEO Used the software for: 1-3 years ### "The best EMR for Community Based Services" September 17, 2021 5.0 I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original. Pros It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated. Cons Something that can improve is the employee chart. I would like to use it more for their compliance. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Go Paperless! Give Noteable a try! Best cloud-based software designed for MH/BH agencies to manage their operations. " October 6, 2025 5.0 My overall experience so far with Noteable has been absolutely amazing! And its affordable. I'm glad that I was open to try it and go paperless. Definitely gives me and my employees a better way to communicate and keep up with client records, even on the go! Pros The thing I love about Noteable is that it is a system setup designed to maneuver with your company as it grows! Updates can be made by the admin Or if you feel you're not quite sure what to do you can always reach out to your partner advocate. They reply and assist you in a reasonable timeframe and they are open to scheduling a time to meet/discuss. Major perk as an owner, if an employee is terminated you are able to de-activate the account and client information is secured. This program really helped me go paperless. Cons I don't believe there was anything that I least like about Noteable. However, the navigation of the options for each document if you have to add a section or remove an area it can be tedious making sure its correct before choosing to slide yes/no or vice versa. It gave me some issues, so I definitely reached out to my partner advocate to make the updates for me because the graphing is not quite simple. Review Source Adina B. Aromatherapy and Holistic Consultant Used the software for: Less than 1 year ### "Powerful tool, but steep learning curve" December 3, 2025 5.0 It helps me be more data-driven with my consulting. Instead of guessing, I can show clients their progress on a graph over time. It’s a powerful tool, perhaps a bit complex for a solo practitioner like me, but I love the insights it gives. Pros The data collection features are amazing. I can track specific metrics for my clients' progress (like stress levels, anxiety, or sleep habits) over time. It gives me a clear picture of what is working in their aromatherapy plan. Cons It is a bit pricey for a solo practitioner. It’s definitely built for teams, so I feel like I am paying for features I don't need. But besides this, it’s a powerful tool with many useful features. Review Source R Reviewer BCaBA Used the software for: 3-5 years ### "Noteable review " September 16, 2025 4.0 Pros Noteable is very easy to begin using, the system is intuitive and easy to start with. I was able to seamlessly go into my new role . Cons One thing I would suggest would be the ability to be able to see notes on the client’s calendar tab once submitted Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.