# Noteable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Noteable the right Applied Behavior Analysis solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203725/Noteable/reviews --- Noteable 4.7 (83) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 14th, 2026 # Reviews of Noteable Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SS Stacey S CosmetologistAlternative Medicine, Self-employedUsed the software for: 1-2 years. “it's fast client friendly most people finish intake before even showing up and cuts wait times like crazy 90% plus reduction in check-in time no shows drop satisfaction scores through the roof feels like magic for clinics that are drowning and chaos .“ January 27, 2026 AM Angela M Director of OperationsMental Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “we are also unable to run contractor payroll, as the payroll feature only allows for hourly payments, and not by the unit. “ September 9, 2025 JT Jordan T Supervisee in Social WorkMental Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “I also love the ability to look at clients who have been discharged and still having access to their records even if they are no longer active with the company.“ September 9, 2025 SR Samantha R FinanceAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “Limited offline support, can be pricey, learning curve for advanced features, and occasional lag issues“ April 12, 2026 OH Oni H CEOMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements.“ May 31, 2024 DS Dominique S OwnerMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “However, the navigation of the options for each document if you have to add a section or remove an area it can be tedious making sure its correct before choosing to slide yes/no or vice versa.“ September 9, 2025 AC Anastarshia C Operations ManagerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The features are practical and easy to navigate, and the support team is responsive and genuinely helpful. While there are areas where we see room for growth, we’re excited to see Noteable continue to evolve and add new features that will make it even more powerful for ABA clinics like ours.“ September 17, 2025 Patrice C Adminstrative AssistantIndividual & Family Services, 51 - 200 employeesUsed the software for: I used a free trial. “The least I liked about it is that the loading time between pages lags which can be very frustrating, sometimes you are unable to pull a report which is a major delay.“ September 3, 2025 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel K. Owner & Executive Director Mental Health Care Used the software for: 6-12 months ### "Top notch customer services" April 27, 2023 4.0 My overall experience with Noteable is extremely positive. We finally found a software that we are happy with and that is moving in the positive direction to being a complete system that meets all our needs. Pros Noteables customer service is far and away the best I've experienced and is by far what I like best. They have taken countless hours to help us through issues and are always available to assist with any questions we have. Cons Noteable is fairly new and is still working out some of the kinks but they are open to our suggestions and will often apply those to the system as they perform updates. Review Source CS Candice S. Clinical Director, Owner Mental Health Care Used the software for: 2+ years ### "Great System for Simplicity & getting used to EHR Systems. " September 9, 2025 5.0 Experience has been great as I have utilized Noteable with past employers for several years and able to use it for my own business. Pros Customizable Templates, Layout of Program, Accessibility as a Director, Price of Services, Support with Bug and Issues, Patient Chart Organization, Secure Log ins, providing support to learn as an administrator, Billing Features for my Biller/Claims Staff Cons Payroll and Timesheet is something I need to get used to as I will need to explore billing & payments to match the payroll sheet but its my least favorite of tasks, nothing to do with Noteable. Review Source Response from Noteable September 15, 2025 Thank you, Candice! We’re so happy to hear Noteable has supported you across different roles and now in your own business. We appreciate you highlighting our customizable features, security, and support, as your success means the world to us. RC Robert C. Mental Health Programs Manager Mental Health Care Used the software for: Less than 6 months ### "Robert Carter " March 24, 2023 3.0 Pros \[sensitive content hidden\] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere. Cons I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to. Reason for choosing Noteable Customer service was great and our needs were met. Review Source Response from Noteable April 3, 2023 Robert, we really appreciate you taking the time to leave a review. We do actually have an integrated telehealth feature that enables hipaa compliant remote sessions and internal staff meetings. It allows for discreet supervision and even lets you capture signatures on shared documents in real-time. One of our support team members has reached out to you to help you enable this feature. Thank you! PF Phillip F. CEO Mental Health Care Used the software for: 2+ years ### "8 years with Noteable and a lifetime to go!" September 14, 2025 5.0 8 years and I could not be more satisfied! They have never let me down and they have always responded quickly to any of my needs! Pros Ease of use! I have had users completely catch on with absolutely no training! Can be accessed from anywhere! I have utilized Noteable for 8 yrs and I am within my first year of allowing them to handle my billing. The process has been seamless and has saved me a lot of time and effort. Cons The more complex we have become as company, our only issue is that we see there may be lagging issues with what an entity such as CARF Accreditation requires versus what Noteable can do. Review Source Response from Noteable September 17, 2025 Phillip, thank you so much for your continued trust and partnership over the past 8 years! We’re so happy to hear how intuitive Noteable has been for your team and that the transition to our billing services has been seamless and time-saving. We also appreciate your insight about evolving accreditation requirements like CARF. As organizations grow more complex, so do their needs, and feedback like yours helps guide where we focus our efforts next. We’re grateful to be part of your journey and look forward to supporting you for many more years to come! JT Jordan T. Supervisee in Social Work Mental Health Care Used the software for: 2+ years ### "My experience with Noteable" September 9, 2025 5.0 My overall experience with Noteable has been great. It is very rare that I have difficulties with Noteable and often find it easy to be able to navigate. Pros Noteable makes it really easy to keep track of clients information and having everything that we need to access for them in one place. I love the reminders we get on things that are due and being able to keep track of important things. I also love the ability to look at clients who have been discharged and still having access to their records even if they are no longer active with the company. Cons Noteable sometimes has difficulties with virtual sessions and sending links to clients. Sometimes it is hard to navigate between documents for clients without noteable wanting you to submit things instead of being able to save them. Review Source Response from Noteable September 15, 2025 Hey Jordan! Thanks so much for taking the time to share this feedback. We’re glad Noteable helps you keep everything organized and accessible, even for discharged clients, and that reminders support your workflow. We appreciate your feedback on virtual sessions and document navigation as we work on making those areas smoother. LL LISA L. Case manager Medical Practice Used the software for: 1-2 years ### "Keeping up made easy!" September 24, 2025 4.0 i USE NOTABLE A LOT!! I have used it at prior jobs and it has been great. I think the more you use it the better you become. Pros IT IS CLEAR TO FOLLOW AND IT WAS EASY TO LEARN! The tabs are visible and it has everything that's needed to create a good note. Cons SOMETIMES i HAVE A HARD TIME GOING BACK TO CERTAIN SCREENS. BUT ONCE YOU HAVE ACCOMPLISHED THE CORRECT WAY TO DOING IT< IT BECAME EASY TO WORK WITH! Review Source Response from Noteable January 6, 2026 Hi Lisa, Thanks so much for sharing this! We're happy to hear that Noteable feels clear, easy to learn, and well-organized. We also appreciate the honest feedback around navigation. Even with a slight learning curve, it's great to know that once things click, the workflow becomes much smoother. If you're ever curious about optimizing a workflow, our success team would be happy to help. It means a lot that you've used Noteable across multiple roles and keep coming back to it. Thanks for being such an advocate and for taking the time to leave a review. TF Tiffany F. Office Manager Mental Health Care Used the software for: 2+ years ### "Notable is unmatched " September 15, 2025 4.0 We have been using Notable for the past 5 years and I wouldn't even consider a different EHR. Notable is reliable and affordable. Pros Prompt response from Customer support and even faster solutions. Notable is also very user friendly in general. Cons Inability to port client demographics and standard forms into newly created charts for different programs. For instance, if a client comes in for Community stabilization and an intake packet, goals, freedom of choice ( all of the initial information is obtained) if I go to add a Mental Health Skill building or IOP chart most of the information does not port over and needs to be entered a second time. Review Source Response from Noteable September 17, 2025 Tiffany, thank you so much for your kind words and for being a loyal partner for the past 5 years. Your partnership means the world to us! We are happy to hear our support team has been prompt and helpful, and that you find Noteable user-friendly and reliable. We also appreciate your feedback about porting client demographics and forms between programs. We know how valuable efficiency is, and our team is actively exploring ways to make cross-program transitions more seamless. Your insight helps guide our improvements, and we’re grateful for it. Thanks again for trusting us to support your work! HB Heather B. LBA Mental Health Care Used the software for: 1-2 years ### "Solid Platform with Room to Grow" September 12, 2025 4.0 Noteable has made documentation and scheduling more efficient overall. With minor refinements to speed and syncing, it could easily become a five-star solution. Pros The platform is intuitive and well-organized, making it easy to navigate between case notes, scheduling, and reports. I appreciate the strong security features and HIPAA-compliant setup, which gives me confidence when storing sensitive information. The learning curve was gentle. I was productive within the first few sessions. Cons Occasional glitches with syncing across devices can slow workflow. A few advanced features take extra steps to locate, and the mobile view (website and app) isn't as smooth as the desktop version. Review Source Response from Noteable September 15, 2025 Hi Heather, Thanks for sharing your experience with Noteable! We are always happy to hear our platform's design and features have helped partners get up and running quickly. We appreciate your feedback on syncing, mobile usability, and locating advanced features. Our team is always working on improvements and your feedback is so valuable to us. Thank you for being a part Noteable community. We're excited to keep making your workflows even smoother! KB Kelisha B. Intake Specialist Mental Health Care Used the software for: 1-2 years ### "My experience with notable." September 9, 2025 5.0 Overall I have had a pleasurable experience. It nice when you are able to have a clear path to find information when you need it Pros I like how easy the platform is to use. The site is very easy to navigate. I like the fact there are ways to reach out to someone for help within a timely fashion. Cons There are times I had to keep refreshing the system to be able to access some information. Sometimes I have to keep imputing the same information over and over before it could be visible. Review Source Response from Noteable September 15, 2025 Thanks, Kelisha! We’re happy Noteable has been easy to use and that support has been helpful to you and your team. Your input on refreshing and data visibility is appreciated and helps us to always improve! SB Shalym B. Program Manager Mental Health Care Used the software for: 2+ years ### "Loving Noteable" September 9, 2025 5.0 Since day one, Noteable has supported our company 100%. Easy payment system. Our client files are safe and accessible. Pros Customer service is superb! Quick and easy support system. Tutorials are very helpful. Worth every penny. Cons Volume on some of the video tutorials are low. Wish the red dots came in different colors based on what's needed. Review Source Response from Noteable September 15, 2025 Thanks so much, Shalym! It means the world to know our support and resources have been valuable for your team. We appreciate your suggestions, as well, and they’re noted as we keep improving! RL Ruthe L. Executive Director Mental Health Care Used the software for: 1-2 years ### "Welcome Home Community Services, LLC" June 18, 2021 4.0 Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us! Pros Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease. Cons Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Therap](https://www.capterra.com/p/124101/Therap/)[Tebra](https://www.capterra.com/p/129169/Tebra/) Reason for choosing Noteable It provided all the supports we needed. We are a behavioral health agency providing both mental health and developmental disabilities services. Most other products only provided support for one or the other service. But Noteable provided the solution we needed to add all of our services to their EHR system. This allowed our agency to cross-train our staff and use one system where they can use to document support for all individuals serve. Thus far, this is the only company we found that provides this exceptional and wonderful support. Review Source BM Brittany M. BCBA Human Resources Used the software for: Less than 6 months ### "Technology for the NonTech Savvy" December 12, 2023 5.0 Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues. Pros I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable. Cons But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50 Switched from [SharePoint Migration Tool](https://www.capterra.com/p/248744/Saketa/) Because I changed companies and this is what the new company uses Review Source Response from Noteable December 13, 2023 So glad that you're enjoying Noteable, Brittany! Just to clarify, Noteable is available in all states and we have customers from coast to coast. Love that you're getting the word out! JM Jamie M. Director Of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Noteable has made our lives easier!" July 28, 2022 5.0 The staff at Noteable have been amazing to work with. Our "products" are unique and not your cookie cutter organization of Behavioral Health. Noteable has stepped up and helped us with all the needs we had. \[SENSITIVE CONTENT\] have been amazing to work with. I would highly recommend Noteable and their team to anyone. Cons Integration has been easy thus far. I would love to see a "manual" for those that need to refer back to "how tos" in writing. Some learn better this way. Reason for choosing Noteable Consistant communication, Interactions with James and CJ, Product abilities. Switched from [CareVoyant Home Care](https://www.capterra.com/p/100774/CareVoyant-Home-Care/) Inability to get Carevoyant to perform for what we do. Also, cost involved. Review Source SJ Shaina J. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product!" November 4, 2021 5.0 It has been great! We love Noteable. It is very user friendly and works! Pros It’s user friendly and easy to learn as well as train staff on Cons I don’t have anything that I least like about the software Alternatives considered [ICANotes](https://www.capterra.com/p/17102/ICANotes/) Reason for choosing Noteable The look, the simplicity, it was up to date , fast upload speeds, customer service was personable Review Source WS Will S. Behavior Support Clinician Mental Health Care Used the software for: Less than 6 months ### "Good for data collection" September 22, 2025 4.0 Pros The interface makes it easy to collect data while in the field. The buttons for data collection are easy to push and the ability to combine case notes with my hours makes it easy to keep track of how much I’ve been working. Cons The frequent refreshing and logins can make it difficult to pull up items while in a hurry. If I’ve put my phone in my pocket even for just a moment, there’s a good chance I’ve been logged out. Review Source Response from Noteable October 7, 2025 Thank you so much for sharing your feedback. We really appreciate hearing from our partners. Frequent logins are actually part of our security measures to help keep sensitive information protected. When a device goes idle or is locked, the system will log the user out to make sure everything stays secure. Frequent refreshes, on the other hand, aren’t typical. If you’re seeing this happen often, our Partner Success team would love to help troubleshoot and figure out what’s going on. Please don’t hesitate to reach out so we can get it resolved quickly. PM Philip M. Administrator Education Management Used the software for: Less than 6 months ### "Strong Easy to Use Note Taking App" November 11, 2025 4.0 For quick and simple use, it is great. I love being able to jot things down and make it work for when I need to organize some thoughts quickly. Pros I love how this app has a clear and easy to use structure. It is able to read my handwriting well, which is a major plus. I also like the way it organizes my notes. Cons There isn't a strong feature for collaborating with others. Going back and forth between Apple and non-apple machines can also have some challenges. I wish this was better. Review Source VR Verified Reviewer Researcher Education Management Used the software for: I used a free trial ### "Great, easy to use " October 2, 2025 5.0 Pros Great value for money and great for organizing teams. Very easy to use, exceptionally pleased with Noteable Cons Only used it for the trial but great for scheduling calendar, data collection and easy management, user friendly Review Source Response from Noteable January 6, 2026 Thank you for your kind words. We're so glad to hear you had a great experience with Noteable. It's awesome to hear that you found value in the scheduling, data collection, and overall ease of managing a team, even during the trial. We work hard to keep the platform intuitive and user-friendly while still offering the tools teams need to stay organized. MS Mikaela S. Assistant Manager Consumer Goods Used the software for: Less than 6 months ### "Noteable is a need!!" April 11, 2025 5.0 Love using Noteable!! My favourite note taking platform!! Pros Super easy to take notes with. User friendly and easy to navigate! Cons I’ve had no issues with Noteable, it’s amazing! Review Source Response from Noteable April 14, 2025 Mikaela, Thank you! We truly appreciate you taking the time to share this review and for your continued partnership. As a team, our main goal is to make your life easier with great software' it's wonderful to know you're enjoying Noteable! OH Octavia H. Executive Director Mental Health Care Used the software for: Less than 6 months ### "Thank you \[sensitive content hidden\]" September 12, 2024 5.0 I have had a highly satisfactory experience with Notable, particularly due to the exceptional service provided by \[sensitive content hidden\]. His communication is exemplary, characterized by clarity and promptness. \[sensitive content hidden\] has consistently demonstrated a proactive approach in addressing and resolving issues. Through multiple video calls, he has efficiently tackled any problems that have arisen, often resolving them almost immediately upon notification. In instances where additional time was required, \[sensitive content hidden\] kept me well-informed of the progress and ensured timely completion. His dedication to providing comprehensive support and his responsiveness make him an invaluable asset. I look forward to continuing our collaboration with \[sensitive content hidden\] as my primary contact. Thank you, \[sensitive content hidden\], for your outstanding service. Pros Notable provides me with the easy of having everything in the palm of my hands. It's HIPPA compliant and user friendly. I am a startup company and they made it affordable for me to start. Cons I have no complaints about Noteable at this time. Review Source Response from Noteable September 25, 2024 Hi Octavia, Thank you so much for this thoughtful review! We are so happy to know that Noteable has been a great tool for you in your journey and that the team is providing such fantastic support. That's what we strive to do every single day. We appreciate you and your continued partnership and look forward to a long future of success together. Thank you! CB Calise B. Program Director Mental Health Care Used the software for: 1-2 years ### "2 Year Annual Review" May 6, 2024 5.0 We love Noteble and look forward to adding our next program to the platform. Pros I love the customer support. \[sensitive content hidden\] and his team are amazing! I also love that some documents can be shared across programs making it easier to move consumers along as we transition them from one program to the next. I like that we can modify and update our own documents too. Cons Sometimes we get error messages when attempting to log in saying we don't have permissions for certain things when we haven't made any changes to the permissions on the staff side. I have also encountered errors when a change has been made to a form and staff who normally would have access to it, are unable to access it. Reason for choosing Noteable The ease of the platform, dedicated support throughout the entire process, and quickest turnaround to build our database. Review Source Response from Noteable May 10, 2024 Hey Calise! Thank you so much for the kind words and for taking time out of your busy day to leave us a review. We really appreciate it! We hate to hear that you are experiencing errors regarding permission settings. Someone from our support team will be reaching out to immediately to help resolve this issue. If you ever need anything, do not hesitate to reach out to us! SP Shataa P. Director of Operations Mental Health Care Used the software for: 2+ years ### "Hands down, the best for Mental Health Agencies in VA" November 1, 2021 5.0 Ease of use, particularly for Field staff who are writing progress notes daily and completing assessments using documentation. Pros From discovery to implementation, above all the things I appreciate about this platform the customer service and support is like none-other. It allows for individualized support that makes the use of this platform warm and inviting. Having the ability to make changes and/or correct forms in the system ALONG with support when some projects are bigger than I can handle is what I appreciate the most. \[SENSITIVE CONTENT\] and his team are amazing! Cons I don't have any complaints other than there is room for development in the reporting feature. As A CARF accredited agency it is helpful to gather demographics about the # of persons served that needs to be sorted by thing such as gender race age and/or program. Not a deal break but would help Review Source MS Mercedes S. Director, LPC Mental Health Care Used the software for: 1-2 years ### "Best Business Decision " July 23, 2023 5.0 Exceptional. \[sensitive content hidden\] (our rep) is extremely efficient, friendly and responsive. He makes himself available as needed, and responds to our questions and concerns in no time; he is the BEST! Additionally, the portal is easy to use. Pros The support we consistently receive from our rep, and the easy-to-use features. Cons We wish that Noteable had system for clients to only have to enter their signature once and then click "accept" for other signature fields. We also wish Noteable offer the option to email/text a link to parents to review and sign documents without an additional charge. Reason for choosing Noteable Customer service!!!And the user friendly portal. Review Source Response from Noteable July 27, 2023 Hey Mercedes! Thank you so much for the review and kind words! We really appreciate the feedback. Regarding the signatures and links to review and sign documents, I am excited to let you know that we have been working on a parent portal, which is close to being available. It is in beta testing right now, but we will let you know as soon as it is released. If there is anything you need, please do not hesitate to reach out! MS Margaret S. Regional Director Individual & Family Services Used the software for: 1-2 years ### "I feel like I am a power user :) " September 29, 2021 4.0 I am overall very pleased with Noteable. I am very happy with the support that we are provided when there is an issue. Pros I love how I am able to create forms and be able to shape the software to fit the need of our specific company. Cons Unfortunately, sometimes there are glitches because something else is open or something gets erased. Review Source TF Talaya F. Chief Executive Officer Mental Health Care Used the software for: 1-2 years ### "Super User Friendly" March 30, 2023 5.0 First off I would like to say thank you for all of your help! We are truly enjoying using noteable. The team loves how user friendly it is. We would like to take special notice to your sense of urgency in helping work out our kinks, as we are new to this side of mental health. You are truly appreciated. Pros This system is super user friendly. My direct contact is always very helpful when I need things changed or updated, which has helped with implementation significantly. Cons There some technical things that could help when using the system, like reminder update, notifications to your cell phone, and an app. Review Source CS Cameliah S. Office Manager Mental Health Care Used the software for: 2+ years ### "Notable is Awesome!!" October 6, 2022 5.0 Excellent experience! Excellent Customer Service Pros I like notable because it is user friendly. Cons I want more reporting, calendar, email function Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.