---
title: "Noteable Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Noteable the right Applied Behavior Analysis solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/203725/Noteable/reviews/"
page_type: "reviews"
language: "en"
---

Noteable

4.7 (96)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Noteable

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

Lisa D

ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: Less than 6 months.

“It provides strong data tracking capabilities, allowing teams to monitor progress and access information in real time.“

April 24, 2026

LH

Leslie H

FounderFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“I've also run into the occasional bug here and there: slower loading times, temp sync issues, and little interface quirks that pop up now and then.“

August 21, 2026

BL

Brooks L

Administrative AssistantMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“For security, it is strong because it protects sensitive patient data and helps keep medical records private and compliant with healthcare standards.“

June 6, 2026

SR

Samantha R

FinanceAccounting, 11 - 50 employeesUsed the software for: Less than 6 months.

“Limited offline support, can be pricey, learning curve for advanced features, and occasional lag issues“

April 12, 2026

AP

ALISSA P

AGENTAlternative Medicine, 2 - 10 employeesUsed the software for: Less than 6 months.

“It combines notebooks, queries, and documentation all in one place, which makes it easier to keep everything together.“

April 29, 2026

AM

Angela M

Director of OperationsMental Health Care, 51 - 200 employeesUsed the software for: 6-12 months.

“we are also unable to run contractor payroll, as the payroll feature only allows for hourly payments, and not by the unit. “

September 9, 2025

Amanda M

ManagerHospitality, 51 - 200 employeesUsed the software for: 6-12 months.

“The platform provides a user-friendly and collaborative environment for data analysis, documentation, and project management.“

May 31, 2026

NW

Nathan W

Behavior AnalystMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“Loading times between pages can be excessive and data modification in line with scientific practice are not always available (e.g., flagging outlier data points).“

September 20, 2024

## Showing most helpful reviews

Showing 1-25 of 96 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Patrice C.  
Adminstrative Assistant  
Individual & Family Services  
Used the software for: I used a free trial

### "Noteable Progresses "

September 3, 2025

5.0

Overall it is an excellent software and there is definitely great features that makes it cost efficient and effective for all business needs which is beneficial for the organization further growth and develop.

Pros

What I like most about this app is that it very good tool for business professionals to input clients documentations, incorporate data report and track your assessment of your clients information. It is a user friendly app that offers great access when retrieving information to avoid overspending on time to understand the system.

Cons

The least I liked about it is that the loading time between pages lags which can be very frustrating, sometimes you are unable to pull a report which is a major delay.

Review Source

Response from Noteable

September 4, 2025

Hi Patrice, thanks so much for taking the time to leave this review. It's always great to hear from our valued partner and better understand their experience with the platform. We're happy to know it's intuitive to you and has been a great tool for you and your team, especially when it comes to documentation, reporting, and tracking data. I want to take a minute to acknowledge your comment about loading times for large reports... We focus intensely on performance and work hard to make the information as easy as possible to access. There are some situations in which pulling months' worth of specific data can be time-consuming and we're always working to streamline those processes. We're proud of the fact that you can load two years of financials in under a couple of seconds on our financial summary graph and look forward to making everything even faster in the future. We hope you continue to enjoy your experience with Notable and look forward to a continued partnership with your team.

AC

Anastarshia C.  
Operations Manager  
Mental Health Care  
Used the software for: 2+ years

### "Thrilled with Noteable—and Excited for What’s Next"

September 17, 2025

5.0

Overall, our experience with Noteable has been very positive. It’s a user-friendly, intuitive platform that has simplified many of our day-to-day tasks and made coordination across our team much smoother. The features are practical and easy to navigate, and the support team is responsive and genuinely helpful. While there are areas where we see room for growth, we’re excited to see Noteable continue to evolve and add new features that will make it even more powerful for ABA clinics like ours. It’s already a strong tool—and with future updates, we believe it has the potential to become truly outstanding.

Pros

Noteable has been an absolute game-changer for our team. It’s incredibly easy to use—even for those who aren’t tech-savvy. Every feature does exactly what it says it will do, and there are often multiple ways to complete a task, which makes the system flexible and user-friendly. The pricing is very reasonable, especially considering how many functions are built in. We love that we can handle billing directly within the platform instead of juggling multiple systems. Their client support is fast, helpful, and genuinely supportive, and the built-in Help section is fantastic—the step-by-step video guides are clear, concise, and free from the extra filler that can make tutorials confusing. One of our favorite features is the ability to send documents for signatures through the parent portal or sign them directly in Noteable. It’s streamlined our workflow and saved us so much time.

Cons

While Noteable has some great features, there are several areas where the platform could really improve—especially for use in an ABA clinic setting as well as the in-home setting. One major limitation is that session notes can’t be started and saved to return to later. If you have to step away, you have to start over. It would also be helpful if BCBAs could make real-time updates to objectives/goals that RBTs can immediately see by using the update session feature, and if BCBAs could view the RBT data-entry screen while supervising, like a supervision mode and then the BCBA could see the data the RBT is inputting as they work through the session and can give feedback. Right now, it’s difficult to support staff in real time. There are also missing organizational tools that would make clinic operations much smoother, including: An intake list on the home page (like the client and assessment lists) Alerts for missed session notes based on scheduled calendar appointments (visible to both staff and supervisors) A master calendar to view and schedule all staff appointments in one place A quick-view allergy or important alerts tab to keep safety info front and center On the app side, it would be extremely helpful to have tutorial videos specifically for using the mobile app, as well as the ability for RBTs and BCBAs to write session notes directly in the app instead of having to go to the website. The security is strong (which is appreciated), but it would be great to add Face ID or a PIN login option for quicker access, especially when starting sessions on the go.

Alternatives considered

[Motivity](https://www.capterra.com/p/231675/Motivity/)

Reason for choosing Noteable

I chose Noteable for its user-friendly design, excellent customer support, robust client file capabilities, organized staff file management, and competitive pricing.

Switched from

[Hi Rasmus](https://www.capterra.com/p/10002499/Hi-Rasmus/)

I had used Noteable at a previous company and knew it was user-friendly while offering more features than Hi Rasmus—at a much better price

Review Source

Response from Noteable

October 7, 2025

Anastarshia, Wow, thank you so much for this incredible review. It truly means a lot to hear how much Noteable has impacted your team’s day-to-day. We love knowing that features like document signatures, flexible workflows, and our Help section have made a real difference for you. Your detailed feedback on areas for growth is just as valuable. Many of the items you mentioned are already on our product team’s radar, and insights like yours help us prioritize what matters most to our partners. Our next (and soon) release is a master calendar and I just know you'll love it! The mobile app enhancements you suggested are excellent as well, and we’ll make sure this feedback is shared with our development team. We’re so grateful to have partners like you who not only use the platform but also help shape its future. Thank you for your kind words, your thoughtful suggestions, and for being part of the

WLD

W Lawrence D.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Some Nice Features But Not for Outpatient"

September 9, 2025

2.0

The system has some fantastic features. The appearance is the main one. However, it will cost you money in lost patients and missed appointments because of the lack of effective calendar and scheduling services. It is not designed for a 30 patient a day provider. Ten to twelve will be optimal for an 8 hour day.

Pros

The field development and look of the output is superior. The ability to customize your input fields is excellent.

Cons

It is unusable for scheduling outpatient appointments. You will have to find another calendar service. There are no reminders. The portal is extremely primitive and is not usable for social service protected children, as an example. You will need an external system for transmitting HIPAA protected documents regularly. It requires the recipient have and disclose a cell phone. It does not have the ability to code add-on codes easily. The extra steps are extremely time consuming. Whoever designed the interface has never worked in an efficient outpatient setting. Customer support attempts to correct and help but really does not "get it" when describing needs. Names are sorted by first name with no option to sort by last name. The system does not know the difference between race and ethnicity, so every chart has errors. When there is one guardian for multiple children, each child has to have the guardian entered individually. When the phone number changes for the guardian, you will have to go in and change each individual child's chart. This will make an incredible excess of work for folks caring for foster care patients. The system has no built in system to handle middle names.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Ritten](https://www.capterra.com/p/276907/Ritten/)[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)

Changed practices, which required changing EHRs.          Ritten, AMD, Credible, ClinicTracker,

Review Source

Response from Noteable

September 15, 2025

Hi Lawrence, Thank you for sharing such detailed feedback. We’re glad you’ve found value in Noteable’s customization and design flexibility, and we also hear your concerns around scheduling, reminders, and outpatient workflows. You’re right that Noteable was not originally built around high-volume outpatient scheduling or foster care documentation. While your organization selected Noteable for its strong fit with other behavioral health services, we recognize the gaps you’ve noted. Your input helps us prioritize future development, and we remain committed to evolving Noteable to better support diverse provider needs.

VR

Verified Reviewer  
Manager  
Hospitality  
Used the software for: 6-12 months

### "Collaborative and Efficient Platform for Data Analysis and Teamwork"

May 31, 2026

5.0

My overall experience with Noteable was positive. The platform provides a user-friendly and collaborative environment for data analysis, documentation, and project management. Its cloud-based accessibility, notebook functionality, and team collaboration features make it a valuable tool for both individual users and teams. While there can be a learning curve for some advanced capabilities, it generally offers an efficient and organized workflow for data-driven work.

Pros

What I liked most about Noteable was its collaborative workspace and intuitive notebook environment. It made it easy to organize projects, analyze data, and share insights with team members. The platform's cloud-based accessibility and integration with common data tools helped streamline workflows and improve productivity.

Cons

What I liked least about Noteable was that some advanced features and integrations can have a learning curve for new users. Depending on project size and complexity, performance can occasionally feel slower than expected, and certain customization options may be more limited compared to some competing notebook platforms.

Review Source

RW

Ruth W.  
Director  
Mental Health Care  
Used the software for: 2+ years

### "Great EHR system "

September 17, 2025

5.0

My overall experience with notable has been Pretty good. We have enjoyed having a EHR system in place especially for staff in other areas of the state

Pros

What I enjoyed about Noteable is The smooth process once files were created. Once we got everything in the system we were good.

Cons

I didn’t like Other staff being able to view other staff reports and notes that’s assigned to the same client

Alternatives considered

[Shareworks](https://www.capterra.com/p/166953/Shareworks/)

Reason for choosing Noteable

Smoother process and referral helped my decision

Review Source

Response from Noteable

October 7, 2025

Thank you so much for sharing your experience! We love hearing that things have run smoothly once everything was set up, and that Noteable has helped your team stay connected across different locations. That’s exactly what we hope to provide! We really appreciate you bringing up the note visibility concern. Access and visibility can be customized, and our team would be happy to walk you through the settings to make sure everything matches how you want things to work. We’re so glad Noteable has been a good fit for your team, and we truly appreciate having you in the Noteable community!

SS

Stacey S.  
Cosmetologist  
Alternative Medicine  
Used the software for: 1-2 years

### "Reviewing Notable"

January 27, 2026

5.0

Overall experience with notable it's a game changer for clinics that It's a game changer for clinics that actually want to stop drowning in admin crap once Once it's running it feels like the front desk finally got super Superpowers intake forms auto fill patients check in from their phone before they even arrive, no shows drop hard, staff breathe again and clients actually say this was easy the 1st few weeks are bumpy takes effort and you gotta train people right.

Pros

Let's make it shine What I like most about notable is how it straight up automates the boring admin stuff like My client intake check-ins and reminders so staff actually get to focus on clients instead of paperwork it's fast client friendly most people finish intake before even showing up and cuts wait times like crazy 90% plus reduction in check-in time no shows drop satisfaction scores through the roof feels like magic for clinics that are drowning and chaos .

Cons

Notable the setup and onboarding can be a pain Powerful but getting it customized to your clinic's exact workflows takes time training and sometimes back and forth with With their team if your staff isn't tech Staff is in tech savvy the learning curve feels steep at 1st and you might hit small glitches during roll-out like integrations not playing nice right away it's not perfect out of the box need some elbow grease to shine still 45 stars over all but that's the real Downside.

Review Source

AP

ALISSA P.  
AGENT  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great for data work and collaboration, but has a learning curve"

April 29, 2026

5.0

Overall, Noteable has been a solid tool for organizing data work and improving collaboration. It’s not the simplest platform at first, but once you get used to it, it becomes very useful for managing and sharing data-driven projects.

Pros

Noteable is great for working with data in a more organized and collaborative way. It combines notebooks, queries, and documentation all in one place, which makes it easier to keep everything together. It’s especially useful for teams that need to share insights, run analyses, and keep workflows transparent. The ability to connect to data sources and run live queries is a big plus.

Cons

There can be a bit of a learning curve if you’re not used to notebook-style tools. Performance can slow down with larger datasets or more complex queries. Some features feel a little limited unless you’re on a higher-tier plan.

Review Source

CS

Candice S.  
Clinical Director, Owner  
Mental Health Care  
Used the software for: 2+ years

### "Great System for Simplicity & getting used to EHR Systems. "

September 9, 2025

5.0

Experience has been great as I have utilized Noteable with past employers for several years and able to use it for my own business.

Pros

Customizable Templates, Layout of Program, Accessibility as a Director, Price of Services, Support with Bug and Issues, Patient Chart Organization, Secure Log ins, providing support to learn as an administrator, Billing Features for my Biller/Claims Staff

Cons

Payroll and Timesheet is something I need to get used to as I will need to explore billing & payments to match the payroll sheet but its my least favorite of tasks, nothing to do with Noteable.

Review Source

Response from Noteable

September 15, 2025

Thank you, Candice! We’re so happy to hear Noteable has supported you across different roles and now in your own business. We appreciate you highlighting our customizable features, security, and support, as your success means the world to us.

PF

Phillip F.  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "8 years with Noteable and a lifetime to go!"

September 14, 2025

5.0

8 years and I could not be more satisfied! They have never let me down and they have always responded quickly to any of my needs!

Pros

Ease of use! I have had users completely catch on with absolutely no training! Can be accessed from anywhere! I have utilized Noteable for 8 yrs and I am within my first year of allowing them to handle my billing. The process has been seamless and has saved me a lot of time and effort.

Cons

The more complex we have become as company, our only issue is that we see there may be lagging issues with what an entity such as CARF Accreditation requires versus what Noteable can do.

Review Source

Response from Noteable

September 17, 2025

Phillip, thank you so much for your continued trust and partnership over the past 8 years! We’re so happy to hear how intuitive Noteable has been for your team and that the transition to our billing services has been seamless and time-saving. We also appreciate your insight about evolving accreditation requirements like CARF. As organizations grow more complex, so do their needs, and feedback like yours helps guide where we focus our efforts next. We’re grateful to be part of your journey and look forward to supporting you for many more years to come!

TM

Tanisha M.  
Program Director  
Mental Health Care  
Used the software for: 1-2 years

### "Great Platform 10/10"

June 25, 2026

5.0

Overall the experience is great. We are able to get assistance fairly quickly and any questions are always answered thoroughly.

Pros

It is user friendly and easy to navigate. As well as the team being super available and always makes the time for us when we have questions.

Cons

There aren't notifications that I can turn on as a supervisor to know when a note that has been sent back has been re worked. I also would love an App version of Noteable.

Review Source

MB

Michael B.  
Office manager  
Mental Health Care  
Used the software for: I used a free trial

### "Notable notable"

January 31, 2025

5.0

Everyone at the office think it’s fun and efficient and very responsive. It’s almost a pleasure to use.

Pros

Everything is cohesive with everyone throughout the office

Cons

The inability to change certain fields in the software

Switched from

[Alleva](https://www.capterra.com/p/180899/Alleva/)

Highly recommended by another office for ease of use and functionality

Review Source

Response from Noteable

February 25, 2025

Hi Michael, thank you for taking the time to share your thoughts with us! We love feedback from our users. I'm happy to know that Noteable is working well throughout your team and that everyone seems to enjoy it. Our goal is to ensure a smooth and efficient experience, so it's great to know we're delivering! In regard to being able to change certain fields - this is something we offer and I want to make sure you're able to use it as needed. Please let me know if you're still unable to change the fields you'd like to, or reach out to your Partner Advocate, so they can help show you the easiest way to do this. Noteable is one of the most easily customized platforms on the market today and we want to make sure you are getting what you want out of it. Thank you again for your review and for your continued partnership!

SV

Scott V.  
Statewide Director of Counseling  
Individual & Family Services  
Used the software for: 2+ years

### "Review of Noteable functionality"

November 13, 2024

5.0

Very good experience. I can usually figure out something I do not know by looking around (or actually looking at the instructions!) because of the simplicity (but high functionality) of the system. Also, my representative (\[sensitive content hidden\]) is very easy to reach, to schedule appointments with, and very knowledgeable about the system so he answers questions quickly and follows up in a timely fashion. Very pleased to get to work with him.

Pros

The simplicity and straightforwardness of the forms. Also, minimal navigating to get to a client file which is the main use of the system - ease of access is built into the program.

Cons

The one issue I would like to see changed is that there is no ability to move back to other notes/sessions when I have a current form open. I have to open another tab and log into Noteable a second, third, and fourth time each time I want to review a past session with a current or other past session note page open. I would like to navigate between current and past sessions under one tab.

Alternatives considered

[AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/)

Reason for choosing Noteable

We could create exactly what we needed, tweak the forms (add or change) as needed, cost was competitive.

Review Source

Response from Noteable

December 2, 2024

Thanks so much for the review and feedback! We love hearing that you find Noteable to be intuitive and have had a positive experience with your partner advocate. Partnership and ease of use are always at the core of what we do. As for the multiple note view, from the client chart or the report finder area you'll be able to bundle notes and scroll through several sessions in one window rather than having to have all the tabs open to accomplish this task. Please reach out to your partner advocate if specific steps around this would be helpful, we want to make sure you're setup for success here.

BM

Brittany M.  
BCBA  
Human Resources  
Used the software for: Less than 6 months

### "Technology for the NonTech Savvy"

December 12, 2023

5.0

Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues.

Pros

I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable.

Cons

But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50

Switched from

[SharePoint Migration Tool](https://www.capterra.com/p/248744/Saketa/)

Because I changed companies and this is what the new company uses

Review Source

Response from Noteable

December 13, 2023

So glad that you're enjoying Noteable, Brittany! Just to clarify, Noteable is available in all states and we have customers from coast to coast. Love that you're getting the word out!

DS

Dominique S.  
Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "Go Paperless! Give Noteable a try! Best cloud-based software designed for MH/BH agencies to manage their operations. "

September 9, 2025

5.0

My overall experience so far with Noteable has been absolutely amazing! And its affordable. I'm glad that I was open to try it and go paperless. Definitely gives me and my employees a better way to communicate and keep up with client records, even on the go!

Pros

The thing I love about Noteable is that it is a system setup designed to maneuver with your company as it grows! Updates can be made by the admin Or if you feel you're not quite sure what to do you can always reach out to your partner advocate. They reply and assist you in a reasonable timeframe and they are open to scheduling a time to meet/discuss. Major perk as an owner, if an employee is terminated you are able to de-activate the account and client information is secured. This program really helped me go paperless.

Cons

I don't believe there was anything that I least like about Noteable. However, the navigation of the options for each document if you have to add a section or remove an area it can be tedious making sure its correct before choosing to slide yes/no or vice versa. It gave me some issues, so I definitely reached out to my partner advocate to make the updates for me because the graphing is not quite simple.

Review Source

VR

Verified Reviewer  
Insurance Broker  
Insurance  
Used the software for: I used a free trial

### "Software For Professionals By Professionals"

September 23, 2025

5.0

I really enjoy the practice management, especially since behavioral health professionals already have a stressful job. Noteable provides the best value in helping me with my billing, and most importantly, my customers, all while being reasonably priced.

Pros

Noteable really helped me identify all the areas I lacked in when it came to data collection and progress. What you accomplish in a day is only shown by how much you have learned and who you have talked to.

Cons

I think the 1-10 staff pricing is a bit too high, but sensibly manageable when resources are allocated appropriately.

Review Source

Response from Noteable

October 7, 2025

Thank you for your review! We appreciate the feedback we receive from our partners. I'm happy to hear Noteable has provided good value and helped you streamline what we know is an already stressful role. This is always our goal. We recently lowered our minimum pricing to 5 users and our current partners will see this change on their next invoice if they have less than 5 users. Thank you again, and for your continued partnership! We look forward to working together in the future.

NH

Nick H.  
Program Director  
Mental Health Care  
Used the software for: 1-2 years

### "Review for Hidden Roots"

September 9, 2025

5.0

Noteable is a great resource. I really enjoy the ease of how the application works when it comes to data input.

Pros

Features and the willingness of the support team to assist. I was able to get fast and easy feedback from the support team.

Cons

Nothing was considered lacking. I beileve that all aspects of this resource is helpful for our organization.

Review Source

Response from Noteable

September 15, 2025

We appreciate your kind words, Nick! It’s great to know Noteable has been easy to use and a strong resource for your organization... We’re cheering you on!

WS

Will S.  
Behavior Support Clinician  
Mental Health Care  
Used the software for: Less than 6 months

### "Good for data collection"

September 22, 2025

4.0

Pros

The interface makes it easy to collect data while in the field. The buttons for data collection are easy to push and the ability to combine case notes with my hours makes it easy to keep track of how much I’ve been working.

Cons

The frequent refreshing and logins can make it difficult to pull up items while in a hurry. If I’ve put my phone in my pocket even for just a moment, there’s a good chance I’ve been logged out.

Review Source

Response from Noteable

October 7, 2025

Thank you so much for sharing your feedback. We really appreciate hearing from our partners. Frequent logins are actually part of our security measures to help keep sensitive information protected. When a device goes idle or is locked, the system will log the user out to make sure everything stays secure. Frequent refreshes, on the other hand, aren’t typical. If you’re seeing this happen often, our Partner Success team would love to help troubleshoot and figure out what’s going on. Please don’t hesitate to reach out so we can get it resolved quickly.

CL

Caitlin L.  
Assistant  
Performing Arts  
Used the software for: I used a free trial

### "Intuitive and Capable, with room to grow. "

May 6, 2026

5.0

I found the platform to be easy and intuitive to navigate, which made it simple to get started and stay focused. It brings together note-taking and data exploration in one piece, creating a seamless work flow.

Pros

I appreciated how seamlessly it combined my note-taking with data exploration in one place, as well as how smooth and practical it was for sharing insights.

Cons

The one con I would note about this was how some features felt a bit limited compared to other established tools, more so for advanced workflows.

Review Source

DS

Dawn S.  
Executive Director  
Mental Health Care  
Used the software for: 6-12 months

### "Amazing experience using Noteable "

November 5, 2024

5.0

I've had an amazing experience so far with Noteable. \[sensitive content hidden\] deserves a raise for the work, time, and effort he puts into the providers on his team to ensure they are not only happy with their site but also understands how to work through each page of it. I've personally seen him go above and beyond for each provider I've worked with, and the treatment was no different for my agency.

Pros

I've used Noteable for a several years when working for other private providers in the Mental Health field and also for my own company. \[sensitive content hidden\] , has been amazing and a blessing to have in my corner. He was the contact with Noteable for the other companies I worked for, and I reached out to him immediately when wanting to start my own agency. He is very knowledgeable of the system and will walk you through the steps and send videos to assist with you navigating your site. It is always a pleasure to speak with him and get support as needed. He is also very quick to respond to emails and will work in a timely manner for any changes or updates needed to your site. I also love the lowered rates for new providers to assist them with getting started with their business. You are always able to get help from tech support which is amazing.

Cons

It's nothing that I dislike about noteable. I've ran into a couple system errors like any other system, but Noteable will attend to them immediately and will email you to let you know they are on top of correcting any errors.

Review Source

Response from Noteable

November 19, 2024

Hi Dawn, thank you for your review! We are so glad you're enjoying your Noteable experience and receiving the type of support we strive to deliver every day. Our team is serious about providing true partnership, so this is great feedback. Thank you for taking the time to share this and for your continued partnership. We appreciate you!

SS

Sarah S.  
Clinical Director  
Hospital & Health Care  
Used the software for: 2+ years

### "S&S Behavioral Services "

July 24, 2023

4.0

Overall, Noteable has gotten the job done and we are satisfied!

Pros

We really enjoy the billing and progress tracking features. We are hoping to utilize more features in the future.

Cons

We need a parent portal! Parents really should have access to their files at all times and at this point we can't grant access unless we print them.

Reason for choosing Noteable

We were eager to work with a company that would grow with ours. Customer service was top notch and everyone was so welcoming from the start. We love \[sensitive content hidden\]

Review Source

Response from Noteable

July 27, 2023

Hey Sarah! Thank you so much for the kind words. We really appreciate it! Regarding the portal, I am excited to tell you that we have one coming very soon! It is currently in beta testing, but we will let you know as soon as it is available. If there is anything we can help you out with, please do not hesitate to reach out!

KO

Kathleen O.  
Program Director  
Mental Health Care  
Used the software for: 2+ years

### "Game Changing Program for the ABA Field"

August 26, 2021

5.0

Pros

Noteable has such an intuitive, creative, and easy user interface which makes using this product (and teaching on how to use this product) such a breeze. There are so many built in features that ensure you, as a practitioner, have an easy job in managing and ensuring quality care. I love how creative I can be when planning treatment for my clients, whether it's managing behaviors or creating thorough and precise treatment objectives. I get to easily build out phases of treatment with assigned data collection, and all of my creations can instantly become reports or accessible in the app for my direct care staff. Since switching to Noteable, I have found clients and families are more actively engaged in treatment and make progress faster due to the speed and ease in which I can adjust, alter, and edit treatment needs. Additionally, families and staff more quickly and readily access graphs and can see progress each day. Having a mobile data collection app also allows for quick collaboration between the supervisor and direct staff - changes can be made quickly and progress is seen and accessible to all parties. Graphs are quickly added into monthly and quarterly progress updates with the click of a button, and Noteable also allows for quick faxing of documents to all providers with another click of a button! All the staff I work with continually rave about how easy and fun Noteable is to use - which in turn allows us all to have more fun in the work that we do.

Cons

Another thing I love about Noteable is how open the development team is to suggestions and feedback. The things that have been cons are features that will now be added by the end of this year, like session planning tools and ABC data collection in mobile & web versions.

Review Source

JM

Jackie M.  
Qualified Mental Health Professional  
Mental Health Care  
Used the software for: 1-2 years

### "Easy to use!"

December 21, 2023

5.0

Pros

1\. Easy to track a client in the EHR when 2 ppl are assigned to the same client. 2. Ease of use. 3. Navigating is perfect!

Cons

1\. Not being able to pull a report on our pay (or how they compute or pay based on work submissions in noteable.) 2. I do not like the word count..for example in completing the progress note section...there is a word count of 1300 for Interventions and 1000 for response....EKKKK! 3. Does not have a visable spell check button-or am i missing it?

Review Source

Response from Noteable

January 10, 2024

Hey Jackie! We really appreciate you taking the time to write us a review! Regarding the report for your pay, while Noteable houses your hours and compensation for mileage, training, etc., we do not host hourly rates in our system. All that would have to be through your payroll software. For the word count, while Noteable can restrict the word count in reports, the actual limit itself is set by your administration team. If you and your team need help editing that in Noteable, you can reach out to your partner advocate; they would be more than happy to assist. We do not have an integrated spell check in Noteable, but it should allow your browser's default spell check to work. If there is anything we can help you out with, please do not hesitate to reach out!

KW

Kyra W.  
Office Manager/HR Director  
Mental Health Care  
Used the software for: 6-12 months

### "1 year Noteable Review"

October 2, 2023

5.0

Pros

The features that are most impactful is the ability to design your site to your liking and making it effect for your company. \[sensitive content hidden\] and the whole Noteable team made the set up and implementation process very easy and understandable. The billing, payroll, report finder, and for review features are all used on a daily basis. The product is very easy to use once you're in and become accustom to the set up. The integration process with our company was easy especially once we had a group training.

Cons

There are no aspects of the product that are difficult to use. The integration process was smooth once all employees became accustomed to the layout of the site. The only thing I would change is allowing due date stops for all documentation and not just quarterly reports. Also being able to have the ability to see monthly due date reports for all clients in one area.

Review Source

Response from Noteable

October 9, 2023

Hey Kyra! Thank you so much for the kind words. We really appreciate you! Regarding the ability to see due dates for all clients in one area, we do have something planned and approved on our developmental roadmap that will allow your users to review upcoming items all in one screen easily. We will be more than happy to send you more details on this update if you would like. Also, we do have the ability to assign due date stops to more reports than just your Quarterly Reports. We will have your assigned partner advocate reach out to you to provide you with more details that we hope you find helpful. Thanks again for the feedback, and if there is anything we can do to help, please do not hesitate to reach out!

TW

Tony W.  
CEO  
Mental Health Care  
Used the software for: 1-2 years

### "Happy User"

May 27, 2023

5.0

Excellent!

Pros

Organizational capacity compared to other similar platforms. It takes a very complex process and makes it simple and intuitive. Customer service is absolutely unmatched. \[sensitive content hidden\]. is phenomenal!

Cons

There are a few functionalities that would be great to add. Firstly, it would be a complete solution if you could simultaneously manage HR files. Of course the goal card issue with populating the initial SRA's. It could also use more flexibility with its fax capabilities. I would add that those things are not failures of Noteable, but they represent our wish list.

Reason for choosing Noteable

It is a very intuitive product and ease of use.

Review Source

MS

Margaret S.  
Regional Director  
Individual & Family Services  
Used the software for: 1-2 years

### "I feel like I am a power user :) "

September 29, 2021

4.0

I am overall very pleased with Noteable. I am very happy with the support that we are provided when there is an issue.

Pros

I love how I am able to create forms and be able to shape the software to fit the need of our specific company.

Cons

Unfortunately, sometimes there are glitches because something else is open or something gets erased.

Review Source

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