# Page 3 | Noteable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Noteable the right Mental Health EHR solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203725/Noteable/reviews --- Noteable 4.7 (85) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Page 3 - Reviews of Noteable ## Showing most helpful reviews Showing 51-75 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CL Caitlin L. Assistant Performing Arts Used the software for: I used a free trial ### "Intuitive and Capable, with room to grow. " May 6, 2026 5.0 I found the platform to be easy and intuitive to navigate, which made it simple to get started and stay focused. It brings together note-taking and data exploration in one piece, creating a seamless work flow. Pros I appreciated how seamlessly it combined my note-taking with data exploration in one place, as well as how smooth and practical it was for sharing insights. Cons The one con I would note about this was how some features felt a bit limited compared to other established tools, more so for advanced workflows. Review Source MS Mikaela S. Assistant Manager Consumer Goods Used the software for: Less than 6 months ### "Noteable is a need!!" April 11, 2025 5.0 Love using Noteable!! My favourite note taking platform!! Pros Super easy to take notes with. User friendly and easy to navigate! Cons I’ve had no issues with Noteable, it’s amazing! Review Source Response from Noteable April 14, 2025 Mikaela, Thank you! We truly appreciate you taking the time to share this review and for your continued partnership. As a team, our main goal is to make your life easier with great software' it's wonderful to know you're enjoying Noteable! CM Connie M. Manager Hospital & Health Care Used the software for: I used a free trial ### "Ultimate records " January 18, 2025 5.0 Easy to navigate So many options to choose and keep records Pros The amount of information you can keep track Cons Nothing this program has everything you need plus Review Source KM Katrina M. CEO Mental Health Care Used the software for: Less than 6 months ### "Awesome Services! " October 15, 2024 5.0 \[sensitive content hidden\]. has been very professional, proficient, and competent. Kind and extremely efficient and responsive. Pros Very responsive, competent, and professional. Cons Everything is awesome. There are no cons. Only pros. Alternatives considered [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Reason for choosing Noteable \[sensitive content hidden\] explained about the product and that Elite Billing is offered. Review Source Response from Noteable November 6, 2024 Katrina, good afternoon! Thank you for taking the time to leave us your review. We value first-hand feedback from our partners. The team is happy to hear you're enjoying Noteable and the support we provide. We strive to maintain this level of support always and we look forward to a long-future of a successful partnership. Thank you again and have a wonderful afternoon! OH Octavia H. Executive Director Mental Health Care Used the software for: Less than 6 months ### "Thank you \[sensitive content hidden\]" September 12, 2024 5.0 I have had a highly satisfactory experience with Notable, particularly due to the exceptional service provided by \[sensitive content hidden\]. His communication is exemplary, characterized by clarity and promptness. \[sensitive content hidden\] has consistently demonstrated a proactive approach in addressing and resolving issues. Through multiple video calls, he has efficiently tackled any problems that have arisen, often resolving them almost immediately upon notification. In instances where additional time was required, \[sensitive content hidden\] kept me well-informed of the progress and ensured timely completion. His dedication to providing comprehensive support and his responsiveness make him an invaluable asset. I look forward to continuing our collaboration with \[sensitive content hidden\] as my primary contact. Thank you, \[sensitive content hidden\], for your outstanding service. Pros Notable provides me with the easy of having everything in the palm of my hands. It's HIPPA compliant and user friendly. I am a startup company and they made it affordable for me to start. Cons I have no complaints about Noteable at this time. Review Source Response from Noteable September 25, 2024 Hi Octavia, Thank you so much for this thoughtful review! We are so happy to know that Noteable has been a great tool for you in your journey and that the team is providing such fantastic support. That's what we strive to do every single day. We appreciate you and your continued partnership and look forward to a long future of success together. Thank you! OH Oni H. CEO Mental Health Care Used the software for: 1-2 years ### "Exceptional Platform and Service!!" May 31, 2024 5.0 My overall experience has been great! Every team member that I have worked with at Noteable has been Outstanding! Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements. It truly is a great investment!! Pros The platform is extremely user friendly and can easily be customized to what works for your organization. The team is ABSOLUTELY PHENOMENAL!! \[sensitive content hidden\] is the BEST!!! He is always so helpful and supportive to me and my staff. Cons The resource guide(s) can sometimes be challenging to retrieve for staff if they are not familiar with the system and trying to figure out how to do a specific task without instructions. Review Source Response from Noteable June 12, 2024 Hi Oni! The team at Noteable appreciates when we have feedback that can be used for kudos and that provides ways we can make our user experience even better. As we continuously strive to be the best EHR we can be, we want to thank you for taking the time to share this thoughtful review. As always, reach out if you need us. Have a beautiful day! SS Sarah S. Clinical Director Hospital & Health Care Used the software for: 2+ years ### "S&S Behavioral Services " July 24, 2023 4.0 Overall, Noteable has gotten the job done and we are satisfied! Pros We really enjoy the billing and progress tracking features. We are hoping to utilize more features in the future. Cons We need a parent portal! Parents really should have access to their files at all times and at this point we can't grant access unless we print them. Reason for choosing Noteable We were eager to work with a company that would grow with ours. Customer service was top notch and everyone was so welcoming from the start. We love \[sensitive content hidden\] Review Source Response from Noteable July 27, 2023 Hey Sarah! Thank you so much for the kind words. We really appreciate it! Regarding the portal, I am excited to tell you that we have one coming very soon! It is currently in beta testing, but we will let you know as soon as it is available. If there is anything we can help you out with, please do not hesitate to reach out! AS Ashley S. LBA Supervisor Mental Health Care Used the software for: 6-12 months ### "A Beautifully Crafted Product!" November 5, 2021 4.0 Noteable is only getting better. The Noteable team has been very responsive and open to feedback. Initial bugs and issues are addressed in a timely manner and the entire system has really been catered to the company! Pros The graphs are the best feature. Easy to manipulate and examine data from multiple vantage points. Cons Noteable keeps signing me out in the middle of work! Switched from [extendedReach](https://www.capterra.com/p/248416/extendedReach/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Company produce this product! Review Source SP Shataa P. Director of Operations Mental Health Care Used the software for: 2+ years ### "Hands down, the best for Mental Health Agencies in VA" November 1, 2021 5.0 Ease of use, particularly for Field staff who are writing progress notes daily and completing assessments using documentation. Pros From discovery to implementation, above all the things I appreciate about this platform the customer service and support is like none-other. It allows for individualized support that makes the use of this platform warm and inviting. Having the ability to make changes and/or correct forms in the system ALONG with support when some projects are bigger than I can handle is what I appreciate the most. \[SENSITIVE CONTENT\] and his team are amazing! Cons I don't have any complaints other than there is room for development in the reporting feature. As A CARF accredited agency it is helpful to gather demographics about the # of persons served that needs to be sorted by thing such as gender race age and/or program. Not a deal break but would help Review Source CB Calise B. Program Director Mental Health Care Used the software for: 1-2 years ### "2 Year Annual Review" May 6, 2024 5.0 We love Noteble and look forward to adding our next program to the platform. Pros I love the customer support. \[sensitive content hidden\] and his team are amazing! I also love that some documents can be shared across programs making it easier to move consumers along as we transition them from one program to the next. I like that we can modify and update our own documents too. Cons Sometimes we get error messages when attempting to log in saying we don't have permissions for certain things when we haven't made any changes to the permissions on the staff side. I have also encountered errors when a change has been made to a form and staff who normally would have access to it, are unable to access it. Reason for choosing Noteable The ease of the platform, dedicated support throughout the entire process, and quickest turnaround to build our database. Review Source Response from Noteable May 10, 2024 Hey Calise! Thank you so much for the kind words and for taking time out of your busy day to leave us a review. We really appreciate it! We hate to hear that you are experiencing errors regarding permission settings. Someone from our support team will be reaching out to immediately to help resolve this issue. If you ever need anything, do not hesitate to reach out to us! RL Ruthe L. Executive Director Mental Health Care Used the software for: 1-2 years ### "Welcome Home Community Services, LLC" June 18, 2021 4.0 Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us! Pros Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease. Cons Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Therap](https://www.capterra.com/p/124101/Therap/)[Tebra](https://www.capterra.com/p/129169/Tebra/) Reason for choosing Noteable It provided all the supports we needed. We are a behavioral health agency providing both mental health and developmental disabilities services. Most other products only provided support for one or the other service. But Noteable provided the solution we needed to add all of our services to their EHR system. This allowed our agency to cross-train our staff and use one system where they can use to document support for all individuals serve. Thus far, this is the only company we found that provides this exceptional and wonderful support. Review Source IP Ikai P. Director of Administrative Services Mental Health Care Used the software for: 2+ years ### "The Best " September 23, 2021 5.0 Connecting Communities' experience with Noteable has been absolutely amazing from the very incipient stages to current day. They remain consistent in best practices, customer care, and service delivery. Pros The accuracy of the billing component. The ease of use of the system overall. I am not the most tech savvy and I am able to maneuver through the system with ease. I am able to explain how to use the system seamlessly during our on-boarding. Ability to review all of the client's charts that are serviced by the same employee. Cons The only feature that I think would be beneficial to add is resubmitting denied claims through the system. This is currently being look into for possible implementation. I really hate referring to it as a con because the system overall is so great. Reason for choosing Noteable #1 the staff. The care, time, patience, dedication, commitment, quality, and passion they have behind the product is unmatched. Also then authentic efforts they show in ensuring the client is happy was more than enough to make us want to sign up. Review Source MS Mercedes S. Director, LPC Mental Health Care Used the software for: 1-2 years ### "Best Business Decision " July 23, 2023 5.0 Exceptional. \[sensitive content hidden\] (our rep) is extremely efficient, friendly and responsive. He makes himself available as needed, and responds to our questions and concerns in no time; he is the BEST! Additionally, the portal is easy to use. Pros The support we consistently receive from our rep, and the easy-to-use features. Cons We wish that Noteable had system for clients to only have to enter their signature once and then click "accept" for other signature fields. We also wish Noteable offer the option to email/text a link to parents to review and sign documents without an additional charge. Reason for choosing Noteable Customer service!!!And the user friendly portal. Review Source Response from Noteable July 27, 2023 Hey Mercedes! Thank you so much for the review and kind words! We really appreciate the feedback. Regarding the signatures and links to review and sign documents, I am excited to let you know that we have been working on a parent portal, which is close to being available. It is in beta testing right now, but we will let you know as soon as it is released. If there is anything you need, please do not hesitate to reach out! SM Standice M. CEO Mental Health Care Used the software for: 1-2 years ### "The best EMR for Community Based Services" September 16, 2021 5.0 I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original. Pros It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated. Cons Something that can improve is the employee chart. I would like to use it more for their compliance. Reason for choosing Noteable I liked how personable the program and the developers are. Review Source BM Brittany M. BCBA Human Resources Used the software for: Less than 6 months ### "Technology for the NonTech Savvy" December 12, 2023 5.0 Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues. Pros I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable. Cons But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50 Switched from [SharePoint Migration Tool](https://www.capterra.com/p/248744/Saketa/) Because I changed companies and this is what the new company uses Review Source Response from Noteable December 13, 2023 So glad that you're enjoying Noteable, Brittany! Just to clarify, Noteable is available in all states and we have customers from coast to coast. Love that you're getting the word out! PB Paul B. President Mental Health Care Used the software for: 2+ years ### "Great team and value" November 16, 2023 5.0 I could not have asked for a better partner as we started our ABA practice. Pros Support is exceptional. Value for the price is very good. Features are less than the larger competitors, but they are always developing. Excellent choice for small / midsize practices. Cons Features and functionality are fewer, making for a less comprehensive practice management platform. That was actually one our reasons for choosing Noteable when starting up - ease of use, uncluttered system. Reason for choosing Noteable Simpler to use, better price point, better support team Review Source Response from Noteable December 6, 2023 Thanks, Paul! We are definitely paying attention to the use cases that larger agencies are looking for, like business intelligence interoperability. As you know, we have been focused primarily on delivering a best-in-class clinical experience, but, as you say, we are always developing and releasing new features! MS Margaret S. Regional Director Individual & Family Services Used the software for: 1-2 years ### "I feel like I am a power user :) " September 29, 2021 4.0 I am overall very pleased with Noteable. I am very happy with the support that we are provided when there is an issue. Pros I love how I am able to create forms and be able to shape the software to fit the need of our specific company. Cons Unfortunately, sometimes there are glitches because something else is open or something gets erased. Review Source AM Adriana M. Chief of Operations Mental Health Care Used the software for: 2+ years ### "Notable Feedback " January 3, 2024 5.0 Our agency has used noteable and an electronic medical record system for the last three years with minimal issues. We are pleased with the product. \[sensitive content hidden\] our notable representative not only set us up for success, but has always made himself available for questions and support as needed, within minutes of when support is requested. Pros Notable is an application that is easy to use and understand. Our team is able to capture their client notes and pull productivity reports easily. Cons We have had minimal issues with noteable. Review Source Response from Noteable January 10, 2024 Hey Adriana! Thank you so much for the kind words. We really appreciate it! If there is anything we can do for you, please do not hesitate to reach out! JM Jamie M. Director Of Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Noteable has made our lives easier!" July 28, 2022 5.0 The staff at Noteable have been amazing to work with. Our "products" are unique and not your cookie cutter organization of Behavioral Health. Noteable has stepped up and helped us with all the needs we had. \[SENSITIVE CONTENT\] have been amazing to work with. I would highly recommend Noteable and their team to anyone. Cons Integration has been easy thus far. I would love to see a "manual" for those that need to refer back to "how tos" in writing. Some learn better this way. Reason for choosing Noteable Consistant communication, Interactions with James and CJ, Product abilities. Switched from [CareVoyant Home Care](https://www.capterra.com/p/100774/CareVoyant-Home-Care/) Inability to get Carevoyant to perform for what we do. Also, cost involved. Review Source DB Debbie B. Director Mental Health Care Used the software for: 2+ years ### "Great Software for what we use it for!" July 11, 2023 5.0 Pros The fact that everything can be done on line and it is safe! Cons Nothing at all Review Source Response from Noteable July 13, 2023 Thank you so much for the kind words, Debbie! We really appreciate it and are thrilled that you are happy with our software. If there is anything we can do for you in the future, please let us know! TF Talaya F. Chief Executive Officer Mental Health Care Used the software for: 1-2 years ### "Super User Friendly" March 30, 2023 5.0 First off I would like to say thank you for all of your help! We are truly enjoying using noteable. The team loves how user friendly it is. We would like to take special notice to your sense of urgency in helping work out our kinks, as we are new to this side of mental health. You are truly appreciated. Pros This system is super user friendly. My direct contact is always very helpful when I need things changed or updated, which has helped with implementation significantly. Cons There some technical things that could help when using the system, like reminder update, notifications to your cell phone, and an app. Review Source LA LeAnne A. Patient services representative Hospital & Health Care Used the software for: 1-2 years ### "Great EMR program " March 28, 2024 4.0 Pros It helps streamline the billing and scheduling aspect of emr. Cons Nothing I really dislike about this program Review Source CF Chandra F. Regional Director Hospital & Health Care Used the software for: 2+ years ### "Great Customer Service" June 6, 2022 5.0 Pros The ease of user interface, and the personal touch that customer service offered.\[SENSITIVE CONTENT\] was amazing and I was pleasantly surprised he was able to walk me through the steps instead of passing me around. Cons n/a at this time. The program generally operates as is advertised Review Source SJ Shaina J. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product!" November 4, 2021 5.0 It has been great! We love Noteable. It is very user friendly and works! Pros It’s user friendly and easy to learn as well as train staff on Cons I don’t have anything that I least like about the software Alternatives considered [ICANotes](https://www.capterra.com/p/17102/ICANotes/) Reason for choosing Noteable The look, the simplicity, it was up to date , fast upload speeds, customer service was personable Review Source CS Cannisa S. Medical Billing Manager Hospital & Health Care Used the software for: 2+ years ### "Medical Billing " September 16, 2021 4.0 Pros I like that Noteable has a category to create a billing run. The billing run can be exported to Excel that transfers all the information needed to create a claim. I also like the analytics category, which I use often to identify consumers that are seen over approved units. Cons I do not use Noteable enough to identify what features I do not like Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.