# Tayl Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tayl the right Training solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203756/Tayl/reviews --- Tayl 4.8 (46) [View alternatives](https://www.capterra.com/p/203756/Tayl/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Reviews of Tayl Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AS Agata S HR AdministratorEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months. “I was happy that I managed to find a platform that offers free training with free certificates and the quality was at a good level“ February 24, 2025 MB Marta B Site TrainerFood & Beverages, 201 - 500 employeesUsed the software for: 6-12 months. “I would rather see list of completed training's instead not completed ones.“ November 13, 2023 AS Agata S HR AdministratorEnvironmental Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Easy access to course and I liked the certificate I received after completing the training.“ February 24, 2025 MF Maria F HR ManagerFood & Beverages, 201 - 500 employeesUsed the software for: 6-12 months. “Easy to use and add content to that suits our business needs“ February 24, 2025 CK Chris K Head of People and DevelopmentWholesale, 51 - 200 employeesUsed the software for: 1-2 years. “its east to use and intuitive and it always improves its library of training.“ February 24, 2025 ## Showing most helpful reviews Showing 1-25 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Learning and Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Bespoke E-Learning for Employees" March 25, 2025 5.0 Tayl is a very effective E-Learning platform for our organisation. The ability to create courses based on the needs of the organisation is excellent. It provides great value for money and it’s simplicity makes it very easy to use. The team are responsive and helpful, open to suggestions on reasonable feature requests. Pros Tayl's department and location feature is great as it allows Team Leaders to be able to manage users within their location and check the individual progress of their team. Thus differentiating them from Admins who can manage everything. Cons A more efficient reporting system where automated emails are sent to department heads and admins on a weekly/monthly basis for course progress and due/overdue courses. Fonts restrictions on content creation (limited to 1 font). Options to embed, images or videos on a page but cannot embed sound files. Integration with other platforms such as Zapier is non existent on Zapiers list of Apps, even though it is listed on the Tayl integration page (the Tayl on Zapier is a podcast audio app). The quiz feature is limited to multiple choice or single answer (True or False), no options for fill in the blanks or match up answers. Review Source SD Steven D. Group Operations Manager Restaurants Used the software for: 2+ years ### "Very happy we made the move" May 6, 2026 5.0 Super, so glad we moved from a huge company to Tayl. It is great to have a single point of contact to help with any issues, and the content creation is way better than our previous supplier. Pros Customer support has been great, as is the value for money and ease of use. The Docs to Sign feature has been a great addition to our business. Cons The reporting needed work but this has been improved a lot recently. But all in all we are happy with how it's operating. Switched from [Mapal Workforce Suite](https://www.capterra.com/p/252382/Workforce/) Ease of use, value for money, support, content creation Review Source OJ Orinta J. HR Manager Law Practice Used the software for: 1-2 years ### "Easy to use platform" February 24, 2025 3.0 Pros Easy to access and use the platform, good selection of readily available courses Cons the content of the training courses could be of better quality and the delivery could be better Alternatives considered [Access LMS Evo](https://www.capterra.com/p/267473/Access-LMS/) Reason for choosing Tayl It was someone else's decision in the business Review Source ID Izzy D. HR Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A great L&D platform" May 6, 2026 4.0 Pros I find the platform very user-friendly with a clean, intuitive design. The team is always helpful and responsive whenever we have questions, which makes the overall experience positive. It’s also great that we can create our own courses, and the process is straightforward and easy to use. Overall it offers great value for money, especially when compared with other L&D platforms on the market. Cons The reporting functions are a bit limited, and some courses could benefit from updates (particularly in fast-moving areas like cyber security). Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) It was not user friendly and it was expensive for what we were getting Review Source PC Paul C. General Manager Food Production Used the software for: 2+ years ### "A Fantastic Training Platform That Has Transformed Our Training Process" May 6, 2026 5.0 Our overall experience with Tayl has been fantastic. Before moving to Tayl, we issued training documents through our payroll app, which meant we had to design and manage all of the training courses ourselves. Tayl has made the whole process much more efficient and professional. Being able to access pre-loaded courses that are relevant to our industry and workplace is a massive help, and the fact that the training is accredited is an added bonus. The platform is easy to use, flexible and has significantly improved how we manage training across the business. We also benefit from being part of Food and Drink Scotland, which gives us discounted access to the platform. Overall, I am very happy that we moved to Tayl and I have recommended the system to some of our customers as well. Pros What I like most about Tayl is how flexible and user friendly the platform is. It gives us access to a wide range of pre-loaded training courses while also allowing us to create and upload our own bespoke courses and documents to suit the needs of the business. The ability for staff to complete training remotely on any device is a huge benefit and makes the whole process much more efficient and accessible. From a compliance point of view, it is also excellent when it comes to audits, as training records are easy to access, well organised and simple to present to auditors. Cons There is very little I dislike about Tayl, however one small criticism is that once a course or document has been issued to a member of staff, it cannot easily be removed if it is no longer required. This is only a minor issue overall and has not caused any significant problems for us. Review Source JT Jane T. HR,QHSE Manager Sports Used the software for: 1-2 years ### "Easy-to-Use Training Platform with Great Value" May 13, 2026 5.0 A good product that offers excellent value for money. The platform is simple to navigate, the courses are clear and useful, and certificates are easily available. Any email or support issues have been dealt with quickly, which is very helpful. Pros The software is very easy to use and straightforward for both administrators and learners. The layout is clear and intuitive, making it simple to navigate through courses, assign training, and monitor progress without any confusion. Setting up new users and managing compliance requirements is quick and efficient. Learners can easily access their training, complete modules at their own pace, and download certificates as soon as they finish. The system works reliably, and any minor email or support issues are handled quickly by the team. Overall, it provides a smooth, user-friendly experience that suits both staff and management needs effectively. Cons Nothing in particular – overall, it has been a very positive experience using the platform. The system runs smoothly and consistently delivers what we need without any major issues. It is reliable, easy to manage, and supports our training requirements effectively. Any minor queries or email-related issues have been dealt with promptly, which is reassuring. The support team is responsive and helpful, ensuring any concerns are resolved quickly. The platform continues to meet expectations and provides a straightforward solution for managing online training. Overall, there are no significant drawbacks that stand out based on our experience to date. Review Source TN Tracey N. Field Care Supervisor Hospital & Health Care Used the software for: 2+ years ### "staff Training" May 6, 2026 5.0 Fab this makes my job so much easier. It is simple to use and helps me quickly track and manage staff training, keeping everything organised in one place. Pros Easy to use and simple to navigate, making staff training easy to track and manage for both managers and employees. Cons Love the training available, but it would be great to see new training added from time to time, as staff can become too familiar with the same modules when they are repeated. Having a wider variety would keep things more engaging and ensure continuous learning. It would also be helpful to have a matrix view of training, so it’s easy to see what each staff member has completed and what they still need to do at a glance. Review Source HC Hannah C. HR Admin Food Production Used the software for: 1-2 years ### "Amazig training platform" May 6, 2026 5.0 Really good for what we need it for. Love how easy it is to use and it also looks really good and smart also. Love the content creation feature Pros really easy to use, good value for money, amazing, quick customer service. Love the content creation feature. Cons Nothing is an issue really. The only thing I would really change is the the ability to upload external training and certificates which i have been able to do on previous training platforms Review Source CH Claire H. HR manager Hospitality Used the software for: 1-2 years ### "Ideal budget friendly online learning for hospitality venue" May 6, 2026 5.0 Easy to set up new starts and everyday use. It has become out go to for all our non-practical training. Pros Value for money, ease of use to manage completed tasks and send reminder emails. Practical suite of courses for hospitality covering all mandatory requirements. very happy to be able to create induction pathways and set time limits for completion. Also like that it flags the overdue courses. Cons Sometimes difficult to figure out how to upload and manage own content. The instructions could be a little clearer, but once you figure it out it works really well. Also find it confusing that the incomplete courses are highlighted when no due date is set. Would like to be able to differentiate between those that are required and those I have added because of interest and it's up to the individual whether to complete. Switched from [Flow](https://www.capterra.com/p/150388/Flow/) Costs were high and lack of user engagement. Review Source CW Chloe W. Registered Manager Hospital & Health Care Used the software for: Less than 6 months ### "clear and relevant training!" May 6, 2026 5.0 My overall experience with Tayl has been positive. The online training is well structured, easy to access, and relevant to my role. It provides a good level of knowledge and supports safe and effective practice. While there are some areas that could be improved, such as reducing repetition and enhancing interactivity, the training overall is useful and supports ongoing learning and development. Pros What I found most beneficial about the online training delivered by Tayl was that it was clear, accessible, and easy to follow. The content was well structured and relevant to my role, allowing me to complete it at my own pace while still gaining the necessary knowledge. The training modules were engaging and supported my understanding through practical examples, which helped me apply the learning effectively in practice. Cons What I liked least about Tayl was that some of the online modules felt repetitive and could be more concise. At times, the content could be more interactive to maintain engagement throughout. There were also instances where the system navigation was not as straightforward as it could be, which made it slightly time-consuming to complete certain sections. Review Source NV Nico V. HR Manager Food & Beverages Used the software for: 6-12 months ### "Great value and system" November 13, 2023 5.0 Fantastic and refreshing to work with a team who are so responsive. Pros Very easy implementation - great customer service team Cons A little basic compared to other packages, however the cost of it offsets this massively. Reason for choosing Tayl Value for money - other LMS are a fortune compared to Tayl Review Source DA Darren A. Owner Hospitality Used the software for: Less than 6 months ### "Great service and product" June 10, 2022 5.0 I am able to sign my staff up to online courses and track their progress. Any new starters can also take advantage of the courses and it really is a useful tool that allows me to keep track of their progress. From a due diligence point of view, I can demonstrate that my team have gone through an online training programme applicable to their roles in hospitality. Pros It's a one stop shop for the training of my staff which includes a good selection of courses applicable to our industry, namely hospitality. Cons This is all quite new for me as a business so I don't have anything to say about any cons, I can only find the pros at the moment. Review Source LD Linda D. book-keeper Hospitality Used the software for: 1-2 years ### "Great way to get staff training for a small company" November 7, 2023 5.0 Pros Easy to use, and staff can compete the training from any location Cons I did not find it easy to remove staff who have left - but as it happens this is a feature. the staff are archived - so that if they return they will be able to return to their account Reason for choosing Tayl ease of use and staff can do the training from anywhere Review Source LG Lyndsay G. Director Education Management Used the software for: Less than 6 months ### "First Class Training Management Tool" May 18, 2020 5.0 This is a fantastic online training platform and more. It’s ease of use and value for money compliment the resource which can be tailored to your business. Pros Ease of use Adaptable to specific business Value for money Cons I am relatively new to Tayl but haven’t encountered any negatives so far. Review Source Response from Tayl May 20, 2020 Thank you for your review Lyndsay! TD Tania D. Creative Development Manager Recreational Facilities and Services Used the software for: 2+ years ### "Frustrations with an otherwise great site" May 19, 2026 4.0 Mixed. Whilst the concept is great the lack of ability to edit and add long videos is very detrimental to the overall experience. Pros I like that my team can access all their training documents in one place and that I can add video and pictures as well as text- meaning it suits differnt learning styles. I also really appreciate being able to see if my team have accessed the courses and completed them. Cons I wish I could edit courses. As soon as any slight change is made the course is out of date and in order to change it I have to create an entire new course and reissue it to learners. This is not only time consuming but means that it can be confusing to learners and look as if people have not accessed a course at all- when they have in fact accessed and completed it in its previous form. I would also like if longer/larger video files could be added. The size limit has changed and means I am no longer able to use video form in a way that suits our needs. Review Source Response from Tayl May 21, 2026 Thank you for taking the time to share your feedback with us. We appreciate it! Our platform now supports updating and maintaining courses without losing historic learner completion data through 'version control'. Existing learner completions remain in place while updated versions of courses are made available going forward, helping to avoid the need to completely restart learner records. Email hello@tayl.net and we'd be very happy to talk you through the best approach for your setup. In relation to video uploads, we currently have a limit of 300mb per video within the platform. The limits are in place to support e-learning best practice and to ensure courses remain accessible and perform reliably for all learners across different devices and internet speeds. We really appreciate you taking the time to share your thoughts and feedback with us, and please don’t hesitate to get in touch whenever you have a question. NM Naomi M. HR Database Officer Fund-Raising Used the software for: 1-2 years ### "Great Value for Money" May 15, 2026 4.0 Pros The team at TAYL are incredibly helpful and provide a fast response. The courses are in depth and very interactive which has helped engage more members of staff in learning. Being able to create your own learning courses and pathways for the amount of money we are paying is incredible, it's amazing value for money compared to other learning providers that offer less but cost more. Cons There could potentially be more courses on offer. But TAYL is still fairly new and growing, it's just about being patient and waiting for more courses to become available. Switched from [Academy LMS](https://www.capterra.com/p/241572/Academy-Lms/) They offered us more flexibility art much lower a cost. Review Source AG Audra G. General Manager Hospital & Health Care Used the software for: 2+ years ### "Great Learning Tool" May 6, 2026 5.0 We use Tayl for our staff to do extra training and mandatory Training . Our staff have all commented about the courses and how good they are Pros The train portals are easy to use and are full of information the vast courses that can be done and that you can stop and start courses Cons Nothing. we have found Tayl to be the best training platform out there at the moment . covers all our needs Review Source MS Michael S. Manager Food & Beverages Used the software for: 1-2 years ### "Excellent training platform for agency workers" May 11, 2026 5.0 We use Tayl with our agency workers and it has been an excellent experience. The platform is intuitive, reliable, and we cannot recommend it enough to other organisations looking for a staff training solution. Pros Tayl is an excellent training platform that works really well for onboarding and training agency workers. It's easy to use, well-structured, and makes delivering consistent training straightforward. Cons Nothing significant to mention — the platform meets our needs very well and we have not encountered any major issues during our time using it with agency workers. Review Source SM Sandy M. HR Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Value for money with excellent customer support " May 6, 2026 5.0 Signing up to Tayl has given us access to a huge number of courses that are perfect for our organisation. We look forward to exploring other functions like creating our own courses and modifying existing ones to meet our specific needs. We highly recommend Tayl to anyone looking for a cost effective online learning platform. Pros The customer support is second to none, including our account manager recording specific videos that we can use to introduce our staff to the site. It's intuitive in terms of setting up new users and assigning courses. Cons In all honestly, I can't say that there's anything we don't like about Tayl. The platform is very easy to use. Review Source AR Andrea R. Care Coordinator Hospital & Health Care Used the software for: 1-2 years ### "User-friendly, straightforward learning platform" May 6, 2026 5.0 Overall, I am happy with Tayl as it is very easy to use and it is a straightforward platform. I also like that it saves your progress whenever you start a training Pros I like that Tayl is easy to use, very straightforward trainings and easy to follow. It has different options of learning, such as visual where you can read it or vocal where you can listen to it while watching informative videos Cons Although it has a wide variety of trainings, I feel like they could include more. For example, privacy and dignity, different mental health topics etc. Review Source MF Maria F. HR Manager Food & Beverages Used the software for: 6-12 months ### "Tayl review" February 24, 2025 5.0 Excellent support and easy to use. Content is easy to add and amend Pros Easy to use and add content to that suits our business needs Cons When creating content, restrictions to change font to make them bold and stand out. restrictions on size of pictures. Playback speed of voice over starts too slow, even though you can speed it up. No translation into other languages on platform, however can translate on own device Review Source LG Lei G. HR Officer Civic & Social Organization Used the software for: 6-12 months ### "Tayl is a good for Learning and Development for our team" May 14, 2026 5.0 Very satisfied. Since using Tayl, I'm able to complete my training and encouraged to do more of it. It is a good tool to accomplish my learning and development goals. Pros It's very accessible and easy to use. I'm able to review my learning when I need to. It's easy to use and makes me understand more because of the quizzes at the end of the training. Cons Limited formatting tools. As a content creator, it would be good to have other formatting tools to make the training more interactive and interesting Review Source CK Chris K. Head of People and Development Wholesale Used the software for: 1-2 years ### "Great platform!" February 24, 2025 5.0 it does what it says on the tin but better. Pros its east to use and intuitive and it always improves its library of training. Cons the speed at which new material comes in, i would love a remind all button that reminds all of training that needs completing. Switched from [LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/) it wasn't right for us, we needed more functionality and ability to create content Review Source CR Cedric R. technical manager Food Production Used the software for: 1-2 years ### "Review - Cake Decor" February 24, 2025 5.0 Very good. very easy to use. Good tool to manage training and learning for staff. Pros Easy to manage training for staff, easy to review and trend who has done what. Can remind people about their training. Cons some administration parts are sometimes hidden but with a bit of knowledge it's easy to overcome Review Source AP Antonio P. Operations Manager Hospitality Used the software for: 1-2 years ### "Easy to Navigate & Track" February 24, 2025 5.0 easy to access and navigate. Since started using is easy to keep a record and track training Pros It's simple and organic to use, as well easy to keep track of staff and courses completed. Cons nothing really. I believe the courses are relevant and can be reassigned when necessary Review Source Similar Products Featured ## Related categories [Training](https://www.capterra.com/training-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.