# Truepic Vision Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Truepic Vision the right Home Inspection solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203822/Truepic-Vision/reviews --- Truepic Vision 4.9 (9) [View alternatives](https://www.capterra.com/p/203822/Truepic-Vision/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Truepic Vision Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kirk S. Vice President Information Technology and Services Used the software for: 1-2 years ### "Game changing site inspection tool!" November 30, 2023 5.0 Site inspections have come a long way over the past few years, and Truepic Vision has been a game changer for us. Pros Speed, ease of use, ability to authenticate images, customer support. Cons Nothing, I highly recommend getting a demo and partnering with Truepic. Review Source cM courtney M. Recredentialing Manager Accounting Used the software for: 2+ years ### "Equifax Credentialing Review" December 19, 2023 5.0 AMAZING! From day one when I clicked "contact us" to now. It has been great working with you all. I recommend Truepic to all our clients if they are looking for onsite vendors. I also tell my boss all the time that I would go work for truepic :) Pros My favorite thing about Truepic is how reliable it is. When we find an issue with reviewing videos or any questions that we have, we will get a response from \[sensitive content hidden\] or the support team the same day. A lot of other vendors we use, it takes days at the most to receive a response. Another thing I love is how when we suggest ideas on improvements, Truepic will go back to the development team to see if it's doable or provide other ideas on how you all can make it happen. Equifax has suggested a few things that I believe have benefitted other clients. One example is geofencing. A client can't complete an onsite if they are outside 100 meters. ABSOLUTLE GAME CHANGER! Cons I truly don't have anything that I dislike Review Source BB Brandy B. Vice President- Claims Operation Transportation/Trucking/Railroad Used the software for: 2+ years ### "A Warranty Claims Must" December 27, 2023 4.0 Our overall experience with Truepic has been exceptional across all levels of service. The responsiveness from our \[sensitive content hidden\], and the technical support team has been outstanding. Truepic offers ease of use and expedited services that significantly streamline our claims process. A notable benefit is the elimination of the need to dispatch third-party inspectors for evaluating trucks under warranty repairs. This has not only improved efficiency but has also contributed to a more seamless and cost-effective operation. Pros Truepic offers us peace of mind with its digital inspection platform—an uncomplicated and efficient solution for obtaining verified, trusted images and videos directly from the servicers handling truck repairs under our warranty. The process is seamlessly simple for servicers, ensuring no delays for our customers. Additional advantages for our company include swift processing, user-friendly interface, real-time image authentication, and top-notch customer support. Cons We've only encountered issues with servicers who don't provide employees with a company cell phone or tablet, facing reluctance in using personal devices for photo capture. Additionally, we've observed instances where photo location accuracy is not 100%, with a few cases noting that the registered location could be the neighboring building. Review Source JB James B. Draws, Manager Real Estate Used the software for: 2+ years ### "TruePic Home Inspections" October 26, 2023 5.0 Overall my experience with TruePic has been great. The people there care about their product and are always innovating new ideas to better serve their customers. The simplicity of the product gives me full confidence that I can put this in my customers hands and they can run with it. Pros Ease of use is perfect for TruePic. They provide simple solutions to simple problems and do not try to do too much. This allows us to easily and remotely train our customers on how to use the product and not have to worry that they will struggle to provide us what we need. Cons The customer experience around multiple inspections has caused some headaches in the past. Additionally while to be expected there can be some issues with functionality when internet is not possible (not sure if any solution exists for this) Review Source PO Philip O. Assistant Prior Approval Claim Manager Automotive Used the software for: 2+ years ### "TruePic is great." November 21, 2023 5.0 Pros TruePic inspections are much faster and easier than traditional physical inspections. Cons Some customers don’t like having to complete the inspection from their cell phone. Review Source CV Curtiss V. Director Banking Used the software for: 6-12 months ### "Director" November 1, 2023 5.0 From initial meetings, trial period, onboarding and API integration, and on-going support, Truepic has been highly responsive. Pros Truepic Vision, while effectively collecting critical data, enables us to stay current with available technologies. Our customers appreciate that we've integrated today's technology to make their processes faster and easier. Cons I do not have any comments for this category. Reason for choosing Truepic Vision Treupic's name recognition in the industry. Review Source LL Lizabeth L. Funding Director Banking Used the software for: Less than 6 months ### "We love Truepic" October 27, 2023 5.0 So far it has ben fantastic! We had a title vehicle deal for $90k that was ready to "fund". The Truepic linnk was sent to the seller. We could see the from the pictures of the vehicle looks great. However when we asked for a video of the vehicle operational, the vehicle would not start. After investigation we found out the batteries were installed backwards which shorted out the electrical system and the Customer declined to accept…The deal is now withdrawn and saved us an unhappy customer and $90k in funding Pros Ease and quick turn around time of the system Cons End users not willing to use it. afraid it will get their personal infomration from their cell phone So we will send an email instead Review Source DN Dan N. Director of REI Finance Financial Services Used the software for: 6-12 months ### "Barnett Capital Truepic Review" October 26, 2023 5.0 Our overall experience has been great and our customers enjoy the easy of use. Pros The thing we like most is the easy of use and the fact that we get the report quickly. Cons The only issue we have is when customers have multiple properties to inspect. They don't have an app that they can log into and view all their pending inspections or inspections they have done in the past. Review Source JF John F. Vice President - Appraisal Banking Used the software for: 6-12 months ### "Truepic" November 22, 2023 5.0 Truepic has been great to work with. The product is easy to use, and customer support is outstanding. Pros Truepic is an easy-to-use photo and information capture system that makes our field inspection process more efficient. Cons I would like the report to be more flexible and customizable. There is just one standardized report. Review Source Similar Products Featured ## Related categories [Home Inspection](https://www.capterra.com/home-inspection-software/)[Inspection](https://www.capterra.com/inspection-software/)