--- title: "TestGorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TestGorilla the right Recruiting Agency solution for you? Explore 268 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/203823/TestGorilla/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- TestGorilla 4.1 (268) [View alternatives](https://www.capterra.com/p/203823/TestGorilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of TestGorilla Ease of use 4.4 Customer Service 3.9 ## Pros and Cons in Reviews JB Jessica B CCOComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Love being able to build my own test with premade test templates, but also that I am able to create my own questions.“ February 3, 2025 Arsen I CTOHuman Resources, Self-employedUsed the software for: I used a free trial. “It seems like they have everything I need, but they only offer contracts that are quite pricey. If you're hiring your first employee, and you actually don't need this service for a year, customer support is quite disappointed too.“ November 4, 2025 DL DONIA L Project ManagerComputer Hardware, 201 - 500 employeesUsed the software for: More than 2 years. “With objective and fair skill-testing, TestGorilla simplifies the process of skill-testing, but saving options and the process of playing back should be improved.“ July 16, 2025 PA Pınar A Human Resources ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “However, over time, we’ve realized that the tasks on the platform don’t quite meet our expectations and are unable to fully assess our candidate's technical skills.“ January 15, 2025 LM Laura M Office ManagerConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “We found test gorilla and the tests options are even better as we can pick and choose.“ January 21, 2025 PA Pınar A Human Resources ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “Poor company policy on annual payments, Insufficient technical tests, inability to fully assess technical competencies.“ January 15, 2025 LM Laura M Office ManagerConstruction, 2 - 10 employeesUsed the software for: I used a free trial. “We are still in the process of hiring but it has helped us short list candidates.“ January 21, 2025 MR Marc R Human Resources ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “I wanted to create an assessment with 5 different test, but this was not possible, as 4 is the maximum per assessment.“ February 19, 2025 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrey L. Strategy Analyst Information Technology and Services Used the software for: I used a free trial ### "best skills based testing platform" March 17, 2023 5.0 Development of outsourcing team. Preparations for launch of SaaS product company. Pros TestGorilla has a vide variety of tests and based on scientifical approach combined with strong practical expertise of TG team. TG reduces your time for screening and preliminary interviewing of employees. Once the test passed you can go to screening of portfolio \[technical staff\] or references list \[management\] not using time for more interviews of more you actually need to judge the choice to hire. Cons Some tests, especially for soft skills have a lot of questions - it splits focus and some can be not clear answered. Technical - needed Prospective June level for rising stars to be choosen cause some programming level tests are hard to pass, it makes reliability but does not help to employer to save costs. There is lack of integration with platforms for remote hire of contractors: UpWork, Glassdoor, Toptal. I wish TestGorilla will cooperate with large institution it make it more popular. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/)[VideoAsk](https://www.capterra.com/p/239248/videoask/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing TestGorilla Very professional and open minded team of TestGorilla. Platform is really stable and is more creative space less testing virtual place. TG has vide variety of tasks and domains. Review Source Response from TestGorilla June 16, 2023 Hi Andrey! Thank you for taking the time to leave us your review. We are happy to hear you have had a positive experience with our team and with the variety of tests in our library. We are constantly striving for improvement and excellence, and we will happily take your feedback onboard for that. Welcome to the TG community! SV Samantha V. Founder and Recruiter Staffing and Recruiting Used the software for: I used a free trial ### "Great recruitment tool " January 22, 2025 5.0 Good so far, I enjoyed the free trial and the demo provided. Pros The ability to accurately identify candidates that leave the testing environment, as well as the live tracking and volume of tests. Cons The pricing structure. For a startup, a monthly plan would suit best. Alternatives considered [CoderPad](https://www.capterra.com/p/204479/CoderPad/) Reason for choosing TestGorilla I tested both products. They offer similar solutions. Review Source PA Pınar A. Human Resources Manager Information Technology and Services Used the software for: 6-12 months ### "Disappointing experience" January 15, 2025 1.0 We used the platform for technical recruitments. One of the main reasons we chose Test Gorilla was to create tasks for technical roles. However, over time, we’ve realized that the tasks on the platform don’t quite meet our expectations and are unable to fully assess our candidate's technical skills. They are either too simple or too difficult, and some of our candidates also find technical tasks irrelevant for assessing their skills and are unwilling to complete them. Considering all of this, we have decided not to use the platform in our hiring process in 2025 and to return to our own assessment methods. Since we didn’t cancel the subscription, the annual package was renewed. After contacting them within 1-2 hours to say that we didn’t wish to use the product, we requested a refund for the subscription fee. However, our refund request was rejected. Despite repeatedly stating that we will not be using their platform, they are refusing to refund our payment. Customer representatives are not helpful at all and keep dismissing the issue by saying it's company policy. We had a very bad experience with this. It is truly disappointing that we have made a payment for a platform we are dissatisfied with and will not be using. Pros It is an easy-to-use assessment platform Cons Poor company policy on annual payments, Insufficient technical tests, inability to fully assess technical competencies. Review Source JP James P. Software Development Manager Media Production Used the software for: 6-12 months ### "Essential for remote teams" June 14, 2022 5.0 We felt TestGorilla helped eliminate candidates we didn't need to persuade and helped identify the right candidates with the help of video responses. We were hoping for more non-cognitive skills assessments -- there were a few test suites that helped a bit, but we found that custom questions helped accomplish our goals better. Pros I loved that I could add cognitive and non-cognitive testing, and receive a summary of the test results rather than individual question results. This helps eliminate interviewer bias greatly. Cons I did not like the inability to modify my testing suite after the first interviewer. While I can see how this is interpreted as a feature, I would appreciate the ability to correct mistakes made in the original job posting or test suite composition. Reason for choosing TestGorilla TestGorilla provided more customization options to our unique interview process, and works with teams of interviewers or reviewers more seamlessly. Review Source Response from TestGorilla June 21, 2022 Hi James, thanks a lot for taking the time to leave us your detailed review. glad to hear that you are having a positive experience so far with the platform, and are successfully minimizing bias in your screening process. Research has found that multi-measure tests, such as our assessments, are the best predictor of job success, so being able to combine cognitive ability and other non-cognitive tests should help you find the best candidates! Welcome to the TG community :) VR Verified Reviewer Director of Finance/Controller Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Simple, Intuitive Platform for All Pre-Employment Evaluation Needs" July 20, 2021 4.0 Hiring accounting staff requires both technical skills that can be difficult to test for (e.g. MS Excel skills, US GAAP, basic journal entries, etc.) in a standard interview format. TestGorilla has helped with providing an objective measurement on these skills to ensure we are getting a candidate who can do what their resume claims they can do without having to have a subjective q&a during the verbal interview. Pros The ability to create a modularized exam to cover different technical and behavioral qualifications through pre-built quizzes. This allows for a better objective review of potential candidates we are considering hiring. I also like the scoring benchmarks for comparing potential candidates. Cons There are a few technical glitches it seems still in the software with logging into the system, getting passwords reset, etc. Alternatives considered [eSkill](https://www.capterra.com/p/145759/eSkill/) Reason for choosing TestGorilla I really liked the ease of use for both us setting up the system, as well as the end-user experience for potential candidates. We also like the modular exam build to customize the experience for both technical testing, as well as behavioral/organizational fit. Review Source NJ Nakai J. general worker Food & Beverages Used the software for: Less than 6 months ### "Ms. James Review" May 24, 2025 4.0 I had an interesting experience I enjoyed the test it made me focus on what i was doing making sure I answer correctly Pros how they explain and give u a clear understanding of what is to come in each section and the breaks in-between Cons the word usage if it could be put into simpler terms for others to understand especially in section 2 Review Source FA Friday A. extension officer and supervisor Farming Used the software for: Less than 6 months ### "The best app for job seeker to express there self" February 22, 2025 5.0 very good and fast in time of answering questions Pros is most easy job seeker app that everyone can express there self Cons the timer of the test is very limited and need to be look onto Review Source FR Fi R. COO Computer Software Used the software for: I used a free trial ### "Good, but could be even better." January 23, 2025 4.0 Better than expected, but the lack of a short term month to month subscription is a problem for us. Pros Easy to set up and use with some interesting assessments on the free plan. Cons You can't see the invitation or the rejection emails on the free plan. You can't view the test questions, so it's a leap into the unknown as a first time user. If you customise a screening question and need to edit it - you can't. You have to delete it and start again. You have to subscribe for a year. As a first time user from a small start up, we probably would have paid for a plan for a month or two - but can't justify the cost for an entire year for one hire. There is no reminder option to remind a candidate to take the test. Review Source CO Clarion O. Operations Manager Staffing and Recruiting Used the software for: I used a free trial ### "Recruitment made easy!" February 5, 2025 5.0 I love the interface and ease of use. Helped us screen our candidates. Pros It's making our assessment easier and more objective. Cons None so far. The only feedback I have is that I started using TestGorilla during the maintenance period. Review Source JB Jessica B. CCO Computer Software Used the software for: 2+ years ### "Great Adaptability " February 3, 2025 5.0 Great. this is my second employer that I have brought in test gorilla to use. Pros Love being able to build my own test with premade test templates, but also that I am able to create my own questions. Cons So many features are in the premium. Unless you really want the bottom tier basic you have to upgrade. Review Source FU Favour U. Product designer E-Learning Used the software for: 6-12 months ### "Test Gorilla Review" February 11, 2025 5.0 The interface was friendly, i easily was able to navigate through out my testing process, and the question sections breaks were very important as it helped not only for room to breath but majorly as a saving point incase there is disruption with the internet or power Pros The very important aspect of offering multiple test based assessment, that goes just beyond technical skills and and soft skillss Cons it cant be used for some kind of technical skill based assessment like coding Review Source sA sherif A. CTO Computer Software Used the software for: Less than 6 months ### "great service" February 24, 2025 5.0 amazing, tests are good but needs some more easy insights Pros easy to use, lots of tests that can meet multiple hiring Cons sometimes i get confused on what to do exactly maybe a tutorial in screen would make it better Review Source SI Sameer I. IT Banking Used the software for: Less than 6 months ### "Best Application" February 25, 2025 5.0 Pros User-friendly, efficient, and great for hiring Cons No Cons. Review Source CM Caroline M. SAP B1 Consultant Accounting Used the software for: 6-12 months ### "TestGorills Does Exactly what is promised in the advertisements" July 20, 2023 5.0 Overall, TestGorilla is a great tool. As an assessment test creator and owner, I have also been challenged by some of the tests provided by TestGorilla. Pros Test Gorilla is a great over the internet tool that has helped us get the best candidates for the various job opportunities we have had in the recent past through online assessments (screening tests).- I like their numerous numbers of assessment tests that you can choose from. I was able to get the most common and expected screening tests that most employers want to use to get the best candidates. Common tests like Microsoft Excel (both basic and advanced), Microsoft Windows Test, Problem solving tests, numerical reasoning tests, personality tests, etc.- The interface is easy and simple to use. I only needed a single 10-minute video on YouTube to show me around TestGorilla.- As the ‘owner’ of test assessments, you are able to try out and use the premium assessments before giving them out to your potential candidates even before you make a premium purchase. You will only be required to make a payment at the point when you need to share the test to your candidates.- One of my most favorite things about TestGorilla is the anti-cheating efforts they have incorporated into the application to ensure that the assessments are fair for your candidates. Your candidates will take your assessments via their computer in Full-screen mode. If a candidate exits the Full-screen mode, the action will be detected for the owner's review. There is a webcam recording in place to record your candidates throughout the assessment time to ensure that no one is cheating. Cons I feel like TestGorilla is a bit too expensive for small companies.Also, I wish they could add most tests to their database of tests Review Source Response from TestGorilla January 9, 2024 Hello Caroline! Thank you so much for taking the time to share your feedback with us; it's greatly appreciated. We're thrilled to hear that our wide range of assessment tests and user-friendly interface have been instrumental in your hiring process. It's great to know that our anti-cheating measures have added value to your experience. We understand your concerns about pricing for small companies; that's one of the reasons why we recently updated our pricing structure in order to offer pricing solutions to each FTE band. Rest assured, we are constantly working on providing more value and options to businesses of all sizes. Your feedback is invaluable in helping us improve and grow. AL Amanda L. People Operations Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Horrible customer service. " March 17, 2022 1.0 For a few days we were unable to access any of our test results; apparently there were software problems. TestGorilla did not send an email to their customers to inform them of such a huge issue that for us majorly affected our recruitment efforts and in return provided an unpleasant experience to our candidates. We only found out about the software issues they were dealing with weeks later when their customer service finally decided to respond back to us. I reached out to their customer service three times, on their website it says, "We'll reply via email within one business day.", it took weeks to hear back. We could have looked past a few of the concerns we had with the software, but we can't work with a company who has such poor customer service response times, it is unacceptable to take weeks to get back to a customer, especially when this is affecting their business. Pros The ease and interface of the software. Cons Aside from the horrible customer service we received, there were random times we were unable to access the test results. A few times I went to check our results and the screen was completely blank and showing we had no candidates that were tested when the day before was visible. You also cannot see the questions that are asked or the responses; therefore, you don't exactly know what the gaps are for your candidates. If we decide to hire them, it would be nice to see how we can better support them in their professional development and know which training to provide to ensure they are successful. I understand their reasoning behind it, and I should have dived in deeper to the demos, if I had looked into the software further, we never would have moved forward with them. Alternatives considered [TestDome](https://www.capterra.com/p/166142/TestDome-com/) Reason for choosing TestGorilla The ease of use and user functionality. Review Source Response from TestGorilla May 6, 2022 Hi Amanda, thank you for taking the time to leave us your feedback, even though you feel that TestGorilla is not right for your company. It is true that we experienced an issue with bugs back in February which had a knock-on effect on our CS response times. This is not the service that we aim to provide for our customers, and we take full responsibility for that. Our entire team worked hard to ensure the issue was solved, and we have also expanded our capacity in CS since this time, to mitigate against delayed response times. Please know that you are welcome to get in touch at any stage to discuss your plan with our Customer Success team, and we would be happy to hear from you. Wishing you all the best with your hiring process! VR Verified Reviewer CTO Marketing and Advertising Used the software for: Less than 6 months ### "Really well thought candidates' test platform" February 1, 2023 5.0 it satisfied my needs for the selection of the candidated for 2 different developing positions without worrying if I had enough knowledge to evaluate the skills of the candidates Pros I found it really helpful for tech roles to select and test the capabilities of the applicants Cons I found it difficult to use it in a meaningful way for less technical roles Reason for choosing TestGorilla it was the most affordable between the fully featured tech roles candidates assistants Review Source Response from TestGorilla February 28, 2023 Hi there, thanks a lot for taking the time to leave us your review. We are glad to hear that you have found it helpful to use TG within your hiring process :) If you have any questions or issues, please don't hesitate to reach out to us directly help@testgorilla.com SS Sue S. HR Specialist Management Consulting Used the software for: 6-12 months ### "Screening and tracking made easy" July 14, 2022 4.0 Recruitment used to be soul destroying when having to screen through endless unsuitable CVs for more complex positions. This has made the process much quicker, more effective and resulted in us interviewing more suitable candidates. Candidates get a faster response which also improves their experience. Pros This platform is a game changer. My favourite features are: The variety of tests, the ability to create specific links for different applicant sources, the automated rejections process and the downloadable excel reports which allow for filtering and sorting data and tracking responses from different advertisements. I love how much time it saves and how easy it is to use. Cons We have had some minor glitches with the technology periodically but these have been quickly addressed by the support team. Review Source Response from TestGorilla August 15, 2022 Hi Sue! Thank you so much for your detailed feedback. We are very glad that we have been able to help you save time in the hiring process. Also happy to hear that candidate experience has been positively impacted as a result of using TestGorilla as well! FC Faheem C. HR Manager Automotive Used the software for: 1-2 years ### "Great Product - Makes assessing candidates a breeze" July 8, 2022 5.0 TestGorilla is a brilliant tool that results in huge cost savings in that it offers full scale psychometric assessment functionality without the huge expense of OD or Organisational psychologists to interpret results. Pros Very easy to use and understand Excellent assessment results presentation and information relevant to the recruiting process Cons I have yet to identify anything that I like less, this product has added significant value to my role as HR Manager Review Source Response from TestGorilla August 15, 2022 Hi Faheem! Glad to hear that Testgorilla is helping you in your role as a HR Manager. Also happy to hear that we are helping you to keep costs down while still maintaining a successful hiring process :) VR Verified Reviewer Junior Recruiter Food & Beverages Used the software for: Less than 6 months ### "Challenging Assessments to Filter" May 3, 2022 5.0 Pros TestGorilla is actually really good when it comes to challenge applicants to perform really well, as the overall difficulty of the assessments makes the test unforgivable as you have to be like really concentrated. This helps us a lot because it makes the filtering process easier to advance in other steps of the recruitment process. Cons The only thing that I think makes the assessment a little bit complicated for the applicants is the full-screen + camera monitoring, for us it's actually really good because it ensures that the test is done by one person, but for the applicant's side, makes them uncomfortable and may affect a little the whole recruitment overall experience. Review Source Response from TestGorilla June 21, 2022 Hi there, and thanks a lot for taking the time to leave us a review. We are glad to hear that you have been able to screen your candidates effectively using TestGorilla. Regarding the webcam - your candidates are always asked for permission to access the webcam before the assessment, and they have the option to refuse if they feel uncomfortable. OL Olga L. People Officer Translation and Localization Used the software for: 2+ years ### "Effective Tool for Online Recruitment in English" March 3, 2023 3.0 Pros The product is easy to use and the technical support is very good. Cons We miss a Spanish version of the software and tests. Review Source JP Jocelyn P. Recruitment Coordinator Telecommunications Used the software for: 6-12 months ### "Streamlined the Screening Process" August 18, 2022 5.0 It has definitely saved us time and the calibre of interviewees means are conversion form interview to hire has improved drastically. Pros Being able to direct our candidates to a branded assessment centre, which then takes a lot of the leg work out of CV screening, giving us the ability to quickly select the best candidates for the role. Having the options to create different assessments for different roles is great. Cons Unfortunately it does not link in to out recruitment software. Review Source Response from TestGorilla September 16, 2022 Hi Jocelyn, thanks a lot for taking the time to leave us your feedback on the platform. Great to hear that we helped you with optimising your hiring process, and that you appreciate the flexibility of the platform. Regarding your recruitment software, we are currently integrated with 10 different platforms, and there are more on the roadmpa for Q4. Can you share the name of your specific software? I can take a look and see if it is on the current roadmap :) Sovan D. Talent Acquisition Lead Financial Services Used the software for: 6-12 months ### "Liked it!" December 2, 2021 4.0 The software is easy to use and quite efficient Pros The software is easy to use and quite efficient Cons Nothing yet, good to use by candidates, can work on interface Reason for choosing TestGorilla easy to use and quite efficient Review Source Response from TestGorilla December 15, 2021 Hi Sovan! Thanks a lot for taking time to leave a review. Glad to hear that you are having a positive experience with TestGorilla so far! Hopefully we can help you to make your hiring process even more efficient so you can find some really top talent for your company. Welcome to the TG community JA Jan A. HR Accounting Used the software for: 1-2 years ### "Tests not indicative of performance" November 27, 2023 3.0 We did not plan to renew our subscription as ALL of the people we hired based on it flaked out. However, the renewal reminder that they sent was obscured by other 'salesy' email fluff i.e. announcing that they had been hard at work adding to their test library - a Typing test. Really!! Once I read that I paid it no attention to the rest which included a reminder about the renewal. I did exactly what they hoped I would do - I ignored the renewal notice. When we got hit with the renewal charge I contacted them the VERY next day and they basically said 'too bad'. So I am NOT at all happy with their sneaky " reminder" techniques. (realizing of course that it is always on me to cancel) Pros I liked their sales person. It was relatively easy to us. Cons Test only consist of 10 questions which aren't enough on certain topics. Also many of the questions can be answered in multiple ways leading to ambiguous scores. Once you rejected someone their names didn't disappear or go to another section. Just stayed there, presumably forever. So it gets cluttered when you use the same test repeatedly. Review Source Response from TestGorilla January 9, 2024 Hello Jan, Thank you for sharing your feedback with us. We'd love to improve your experience with our product, so I really encourage you to get in touch with our Customer Success team; they'll be able to help you make the most of the platform. MD Muhammad D. Head of HR Consumer Goods Used the software for: 6-12 months ### "Liked the product, but it comes at a high price " January 25, 2022 5.0 good experience in assessing qualified candidates Pros Good tests, ease of use, great customer service Cons The price is not clearly stated, it is confusing on why you are charging for assessments, i think you need a clearer pricing module. you also need to add more business related tests, i was looking for anything in logistics but there is nothing. The test scoring doesn't allow me to see the actual answers provided and what are the correct answers. I use manatal for recruitment and it would be great if both solutions can be integrated Reason for choosing TestGorilla better test pool, friendly usage Review Source Response from TestGorilla February 14, 2022 Hi Muhammad! Thanks a lot for leaving us your feedback, we appreciate it :) Thanks for your suggestion on the pricing module, that's something I will pass on to the relevant team. Regarding the answers to the test questions; that is something we keep private in order to protect the integrity of our tests. Each test we release goes through a rigorous approval process over a period of months, before they are published. As a result, we believe that it's very important that we protect our tests and their content from being leaked online. We do provide a depth of insight into results and how to analyse the candidates performance, including benchmarking against all other candidates who have taken assessments via our platform. AM Allison M. Talent Acquisition Manager E-Learning Used the software for: 6-12 months ### "Easy to use - simple setup and ability to send candidates" March 2, 2023 4.0 I have been looking for a solution to easily send job applicants assessments during the recruiting process and it's solved for that. Pros Ease of use. Ability to put an assessment together in minutes. The system sends out an email to applicants and they are then guided through the steps. The interface is very clean and clear and there are built-in safeguards to prevent others from completing the assessment for the candidates.I like that all of the major personality tests are available on the free version. As well as a number of skill-based assessments as well. Cons I've been using the free version, which is great. Of course, there are some limitations, but that is understood while using the free version. Despite those limitations, it's beneficial.The personality assessments are great, though I'm starting to be a bit unsure of their validity, as the majority of respondents tend to get the same result. I'm unclear if that's due to the similar nature of the roles I'm using them for, or if it's something else. Reason for choosing TestGorilla I've chosen it as it offers a free option. 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