# TestGorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TestGorilla the right Recruiting solution for you? Explore 266 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203823/TestGorilla/reviews --- TestGorilla 4.1 (266) [View alternatives](https://www.capterra.com/p/203823/TestGorilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of TestGorilla Ease of use 4.4 Customer Service 3.9 ## Pros and Cons in Reviews Intuitive and quick setup 98% positive reviews out of 46 Most reviewers indicate ease of use enables fast setup, smooth navigation, and minimal training required. Limited test customization options 39% negative reviews out of 94 Some users report test creation and management lacks flexibility, detailed editing, and transparency in question review. Jan A. HR, 11 - 50 employees. "Test only consist of 10 questions which aren't enough on certain topics. " Flexible role-specific assessments 89% positive reviews out of 27 Most reviewers describe role-based assessment as offering tailored tests and streamlined hiring for diverse positions. Streamlined recruitment workflow 80% positive reviews out of 25 Most reviewers find the recruitment process is faster, more organized, and simplifies candidate evaluation and tracking. ## Showing most helpful reviews Showing 1-25 of 266 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vishal S. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great Testing Solution for both new and experienced hires" October 26, 2022 5.0 Overall a great product. Pros It is a software that helps us make different assessments for different roles, both tech hiring and non tech hiring. The assessments are based on different skills and aptitudes required at that level. Overall our hiring has improved a lot since we have started using this. Cons I wanted it to be integrated with a ATS , so that we can then automate most of the steps. Its integration with India specific job boards/ ATS is limited at the moment. Review Source Response from TestGorilla January 10, 2023 Hi Vishal. Thank you for your review. We highly recommend taking a look at our API for additional integration options. We're glad that you've found TestGorilla a valuable part of your hiring process. Welcome to the TG community! SV Samantha V. Founder and Recruiter Staffing and Recruiting Used the software for: I used a free trial ### "Great recruitment tool " January 22, 2025 5.0 Good so far, I enjoyed the free trial and the demo provided. Pros The ability to accurately identify candidates that leave the testing environment, as well as the live tracking and volume of tests. Cons The pricing structure. For a startup, a monthly plan would suit best. Alternatives considered [CoderPad](https://www.capterra.com/p/204479/CoderPad/) Reason for choosing TestGorilla I tested both products. They offer similar solutions. Review Source PA Pınar A. Human Resources Manager Information Technology and Services Used the software for: 6-12 months ### "Disappointing experience" January 15, 2025 1.0 We used the platform for technical recruitments. One of the main reasons we chose Test Gorilla was to create tasks for technical roles. However, over time, we’ve realized that the tasks on the platform don’t quite meet our expectations and are unable to fully assess our candidate's technical skills. They are either too simple or too difficult, and some of our candidates also find technical tasks irrelevant for assessing their skills and are unwilling to complete them. Considering all of this, we have decided not to use the platform in our hiring process in 2025 and to return to our own assessment methods. Since we didn’t cancel the subscription, the annual package was renewed. After contacting them within 1-2 hours to say that we didn’t wish to use the product, we requested a refund for the subscription fee. However, our refund request was rejected. Despite repeatedly stating that we will not be using their platform, they are refusing to refund our payment. Customer representatives are not helpful at all and keep dismissing the issue by saying it's company policy. We had a very bad experience with this. It is truly disappointing that we have made a payment for a platform we are dissatisfied with and will not be using. Pros It is an easy-to-use assessment platform Cons Poor company policy on annual payments, Insufficient technical tests, inability to fully assess technical competencies. Review Source JP James P. Software Development Manager Media Production Used the software for: 6-12 months ### "Essential for remote teams" June 14, 2022 5.0 We felt TestGorilla helped eliminate candidates we didn't need to persuade and helped identify the right candidates with the help of video responses. We were hoping for more non-cognitive skills assessments -- there were a few test suites that helped a bit, but we found that custom questions helped accomplish our goals better. Pros I loved that I could add cognitive and non-cognitive testing, and receive a summary of the test results rather than individual question results. This helps eliminate interviewer bias greatly. Cons I did not like the inability to modify my testing suite after the first interviewer. While I can see how this is interpreted as a feature, I would appreciate the ability to correct mistakes made in the original job posting or test suite composition. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing TestGorilla TestGorilla provided more customization options to our unique interview process, and works with teams of interviewers or reviewers more seamlessly. Review Source Response from TestGorilla June 21, 2022 Hi James, thanks a lot for taking the time to leave us your detailed review. glad to hear that you are having a positive experience so far with the platform, and are successfully minimizing bias in your screening process. Research has found that multi-measure tests, such as our assessments, are the best predictor of job success, so being able to combine cognitive ability and other non-cognitive tests should help you find the best candidates! Welcome to the TG community :) VR Verified Reviewer Director of Finance/Controller Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Simple, Intuitive Platform for All Pre-Employment Evaluation Needs" July 20, 2021 4.0 Hiring accounting staff requires both technical skills that can be difficult to test for (e.g. MS Excel skills, US GAAP, basic journal entries, etc.) in a standard interview format. TestGorilla has helped with providing an objective measurement on these skills to ensure we are getting a candidate who can do what their resume claims they can do without having to have a subjective q&a during the verbal interview. Pros The ability to create a modularized exam to cover different technical and behavioral qualifications through pre-built quizzes. This allows for a better objective review of potential candidates we are considering hiring. I also like the scoring benchmarks for comparing potential candidates. Cons There are a few technical glitches it seems still in the software with logging into the system, getting passwords reset, etc. Alternatives considered [eSkill](https://www.capterra.com/p/145759/eSkill/) Reason for choosing TestGorilla I really liked the ease of use for both us setting up the system, as well as the end-user experience for potential candidates. We also like the modular exam build to customize the experience for both technical testing, as well as behavioral/organizational fit. Review Source NJ Nakai J. general worker Food & Beverages Used the software for: Less than 6 months ### "Ms. James Review" May 24, 2025 4.0 I had an interesting experience I enjoyed the test it made me focus on what i was doing making sure I answer correctly Pros how they explain and give u a clear understanding of what is to come in each section and the breaks in-between Cons the word usage if it could be put into simpler terms for others to understand especially in section 2 Review Source JB Jessica B. CCO Computer Software Used the software for: 2+ years ### "Great Adaptability " February 3, 2025 5.0 Great. this is my second employer that I have brought in test gorilla to use. Pros Love being able to build my own test with premade test templates, but also that I am able to create my own questions. Cons So many features are in the premium. Unless you really want the bottom tier basic you have to upgrade. Review Source MB Matteo B. Csm Marketing and Advertising Used the software for: I used a free trial ### "Great tool" February 3, 2025 4.0 I think that test gorilla is definitely the top notch system for screening candidates Pros The possibility to integrate custom questions and pre made ones, I also liked the anti cheating system and the dashboard Cons The one year subscription only did not allow us to buy the subscription at this time, we would have definitely move forward if the monthly subscription was available Review Source FP Floyd P. Fractional CTO Computer Software Used the software for: 1-2 years ### "Best technical testing platform" January 29, 2025 4.0 We were able to screen several programmer applicants and it revealed those who had the potential to be great developers vs. those which were lacklustre. Pros The programming tests are very comprehensive and measures the time it takes the test taker to provide answers. Cons Pricing is on an annual contract basis. It would be easy to decide to subscribe if it was on a monthly payment and contracting basis. Review Source Neeraj B. Senior IT Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Excellent service For assessing applicant talent" December 7, 2022 4.0 I have trust in the system's ability to accurately assess the candidates' technical skills. It has a built-in library of 250+ tests as well as the ability to create s customized assessments with a range of questions such as essay, text, and video-based questions. Pros It is a fantastic and entirely customized tool for assessing candidates. It is a great platform for testing candidates' expertise before hiring them, and we can create tests based on our specifications in a short period of time using numerous modules. Cons Many of my candidates complain that they did not receive their exam invitation invite, so there should be a resend/ reminder that will be appreciated. there are also no multiple-choice questions. Review Source Response from TestGorilla January 16, 2023 Hi Neeraj! thanks for taking the time to leave us your review. Glad to hear that you are enjoying using the tool, and are effectively assessing your candidates technical skills using our test library. Our tests are made up of multiple choice questions, and you can also add your own questions to make up an assessment. Welcome to the TG community! FA Friday A. extension officer and supervisor Farming Used the software for: Less than 6 months ### "The best app for job seeker to express there self" February 22, 2025 5.0 very good and fast in time of answering questions Pros is most easy job seeker app that everyone can express there self Cons the timer of the test is very limited and need to be look onto Review Source İBÖ İbrahim Bezan Ö. Artificial intelligence coordinator Education Management Used the software for: Less than 6 months ### "TestGorilla: An Effective Tool for Candidate Assessment" February 13, 2025 5.0 TestGorilla is simple to use and includes different tests, such as mental and personality assessments. The reports clearly outline candidates’ strengths and weaknesses. Overall, it is a helpful tool for evaluations. Pros Testgorilla improved my English. When I learned my english level it's A2 now B1. Cons I think I didn't see any bad things in testgorilla it's unique. Review Source sA sherif A. CTO Computer Software Used the software for: Less than 6 months ### "great service" February 24, 2025 5.0 amazing, tests are good but needs some more easy insights Pros easy to use, lots of tests that can meet multiple hiring Cons sometimes i get confused on what to do exactly maybe a tutorial in screen would make it better Review Source GJ Gerard J. HRBP Executive Office Used the software for: Less than 6 months ### "Not a fan of Test Gorilla battery of tests" October 22, 2024 1.0 I don't like the series of assessment tools. Candidates are not allowed adequate preparation time like in other test batteries such as shl. Pros I did not like this product. No positives for me. I think the time allocations per assessment battery are also questionable. Cons There are no real practice tests. The verbal reasoning test passage is lengthy and so are the corresponding answers for selection. Review Source MB Mark B. Head of Software Development and Support Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Finding a needle in a Hay Stack" February 7, 2022 4.0 Overall I like the concept of TestGorilla. I was able to create a test and easily choose questions to test potential candidates for the tole I was hiring for. I could also add custom questions and set time limits per question. While the summary of each test completed was neatly presented I would have liked if it had given and more in-depth analysis of the programming code provided and helped me in deciding if the candidate had the necessary skills rather than just a percentage score base on whether or not his/her code produced the expected result. Some candidates we interviewed based on there scores here were asked to do another practical code test and did quite well. When speaking to them in the interview they would say they were either intimidated by the online test or were confused by the mathematical questions and were not sure what to do. However, when asked to write a simple web page with a login etc they did this with no problem. TestGorila is great if you don't want to sit in lots of interviews with nonsuitable candidates and you can use this tool to choose those who might be suitable. TestGorilla alone though should not be used to decide whether or not to hire a candidate but does save a lot of time to you in the entire recruitment process Pros Library of questions to choose from which you can pick and choose to include in the test based on what skills you are recruiting for. The test can be done online at a convenient time for the candidate and there are checks built in to determine if the candidate was cheating. Various ways to share the test to potential candidates Nice summary of the candidates results Cons Needs more questions in the library for a wider variety of positions. Needs to assess the programming code automatically and provide a rating rather than just showing me the code and making e decide if the candidate is a good fit or not Alternatives considered [HackerRank](https://www.capterra.com/p/143549/HackerRank/) Reason for choosing TestGorilla Pricing Review Source Response from TestGorilla March 1, 2022 Hi Mark! Thanks a lot for taking the time to leave us such a detailed review, we really appreciate it! Glad to hear that you were satisfied with the range of tests in the library (which is over 190 as of now!), and that you found that you were wasting less time interviewing people who weren't suitable. We always say that our product should be used as a tool in the hiring process, and it should fit into a bigger hiring journey. In your case, this is exactly what happened; you used TG to find the best and most suitable candidates and moved them forward to interview, after which you made your final decision. Good luck with your future hiring! JG Jake G. Agency Owner Insurance Used the software for: 1-2 years ### "Bait and Switch" January 19, 2023 1.0 It was my go to system, until I renewed, now I wouldn't recommend them to my worst enemy. So brutal with customer care and they take take take... stay clear. Pros They changed their billing options to remove features that are critical at the price you are paying and then when the system renews and now you don't want to use the system because it doesn't do what you want it to do they magically can't reverse the charges. They are criminal. Their customer service team is brutal too. They only communicate via email and ad zero value. Don't be fooled. Cons They let you start with features you get used to using at a rate that is manageable. Then they change their plans so the features you want to use you have to pay 10 times more for the following year. Reason for choosing TestGorilla I didn't I switch away from TestGorilla - it's terrible. Review Source Response from TestGorilla February 28, 2023 Hi Jake, sorry to hear that you have had a negative experience with our team and with our platform. We communicated to all customers in June 2022 about the changes to the PAYG plan that would take effect on renewal. This gave our customers ample time to familiarise themselves with any changes that would impact on their assessments - your plan was renewed in January. Worth bearing in mind that we also added features to the PAYG plan - additional custom questions, intro video etc. If you have further feedback or would like to reactivate your paid account at any stage, please don't hesitate to contact us JD Judd D. Founder Internet Used the software for: Less than 6 months ### "Buyer Beware - Not what I expected" April 27, 2022 1.0 Horrible and I am very disappointed in the way they treated us as a customer. Pros I honestly have no pros I can say about the product. Cons The pricing model is not easy to understand. The free trial is barely a trial. You cannot see the questions to know if it is a good test. Support is dismal and takes days to get back to you. We barely used the product and had our first candidate have difficulty taking the test. The beware part, they state nothing in their terms as far as a refund which they would not grant the refund even though we explained the difficulty of all of the above. You pay yearly, so if you do not like it, you are crap out of luck. Review Source Response from TestGorilla May 6, 2022 Hi Judd, I understand that our team has resolved the issue you experienced to your satisfaction. However, just to alert you to some details on our platform that you may have missed- you are indeed able to see the questions presented in each test, by simply inviting yourself to take the assessment as an internal user. Our free plan is designed so that our customers can try all of the premium features on the platform for free, before signing up to a paid plan. We encourage our users to explore the platform using the free version first, and to share assessments with other team members, so that you have full understanding of the features and benefits of the paid content before you decide to subscribe. We wish you the best with your hiring process! SL Sonia L. Manager Telecommunications Used the software for: Less than 6 months ### "Good product for especialized jobs" July 9, 2021 4.0 I liked the tool but didn´t fit my recruiting market. Pros The library test area great for a specific area such as Technologies, Programming, and Software development. Cons The idea of buying the tool was to have preset library tests such as evaluation of customer service, personality and critical thinking, but the orientation was just for certain fields. It's a very expensive tool to create quizzes or tests, with other tools in the market such as Microsoft Forms. The value of the tool is the analytics and reports. Reason for choosing TestGorilla The analytics and reports Review Source DO Daniel O. CTO Information Technology and Services Used the software for: 6-12 months ### "Easy to configure, but quality of the coding tests is not great" July 14, 2021 4.0 We use TG to assess developers after we've had a first interview with them. Pros It's easy to create your own test suite, and selecting predefined tests helps with getting started quickly. I also like the as-they-type code view - it helps to get an idea of how the developer constructs a solution - and I appreciate the automated screenshots (to my surprise all the candidates accepted video captures). I also like the logical thinking tests, although there's not really a way to see the users responses (this goes for all the questions). Cons I found some of the tests to be lacking in quality, sometimes resulting in frustration from the developer, or unhelpful results. For example: \* the advanced SQL test is not a realistic scenario, and only has 2 outcomes: success or failure. It makes it hard to get an idea of the developers grasp of the subject, because it's just 1 giant assignment. If you get 90% right, you score 0 points. \* the Laravel test does not really test the developers ability to use the framework in real life situations, but rather tests for static knowledge. \* I found the PHP tests to be too simple and sometimes just poorly constructed (for example the prefilled function and parameter names are not great) I also created a custom PHP test, but the outcome verification has a bug, which will sometimes accept wrong answers (error status === true). I would have liked to see the users responses to multiple choice questions. Because of the randomness in the questionnaires, you don't know which questions they got. It would be helpful to see if maybe a user got dealt a couple of poor questions (and there are a few). It's a shame that (as a paying customer) this information is not revealed. Reason for choosing TestGorilla Pricing and range of offered tests Review Source AR Ashlee R. Office Manager Consumer Services Used the software for: Less than 6 months ### "Useful but needs improvement " July 9, 2021 4.0 Pros The ability to customize tests with self selection from the array provided helps the test be more specific to what we need verification of before hiring for a high demand position. Cons The test options are plentiful but some are confusing, the inability to do more than see 2-3 questions preview makes it hard to know if the test truly matches what you need without taking the test yourself (which should be Free to allow admin to do so and verify the test matches company needs). The timed feature on self made test questions should be more flexible, 2 minutes is unfortunately not enough time for longer test questions with lots of detailed options for slow readers. The inability to change a test after its been sent to an applicant means multiple versions of the same test for the same position now exist and theres no way to "label" it to know which version has which testers, forcing me to open each option and look through the test names to find who im looking for. More tests that are less corporate office and a few more options that match small business needs (such as time management questions which fit more corp settings than small 3 man office). Review Source JP Jocelyn P. Recruitment Coordinator Telecommunications Used the software for: 6-12 months ### "Streamlined the Screening Process" August 18, 2022 5.0 It has definitely saved us time and the calibre of interviewees means are conversion form interview to hire has improved drastically. Pros Being able to direct our candidates to a branded assessment centre, which then takes a lot of the leg work out of CV screening, giving us the ability to quickly select the best candidates for the role. Having the options to create different assessments for different roles is great. Cons Unfortunately it does not link in to out recruitment software. Review Source Response from TestGorilla September 16, 2022 Hi Jocelyn, thanks a lot for taking the time to leave us your feedback on the platform. Great to hear that we helped you with optimising your hiring process, and that you appreciate the flexibility of the platform. Regarding your recruitment software, we are currently integrated with 10 different platforms, and there are more on the roadmpa for Q4. Can you share the name of your specific software? I can take a look and see if it is on the current roadmap :) Sovan D. Talent Acquisition Lead Financial Services Used the software for: 6-12 months ### "Liked it!" December 2, 2021 4.0 The software is easy to use and quite efficient Pros The software is easy to use and quite efficient Cons Nothing yet, good to use by candidates, can work on interface Reason for choosing TestGorilla easy to use and quite efficient Review Source Response from TestGorilla December 15, 2021 Hi Sovan! Thanks a lot for taking time to leave a review. Glad to hear that you are having a positive experience with TestGorilla so far! Hopefully we can help you to make your hiring process even more efficient so you can find some really top talent for your company. Welcome to the TG community JA Jan A. HR Accounting Used the software for: 1-2 years ### "Tests not indicative of performance" November 27, 2023 3.0 We did not plan to renew our subscription as ALL of the people we hired based on it flaked out. However, the renewal reminder that they sent was obscured by other 'salesy' email fluff i.e. announcing that they had been hard at work adding to their test library - a Typing test. Really!! Once I read that I paid it no attention to the rest which included a reminder about the renewal. I did exactly what they hoped I would do - I ignored the renewal notice. When we got hit with the renewal charge I contacted them the VERY next day and they basically said 'too bad'. So I am NOT at all happy with their sneaky " reminder" techniques. (realizing of course that it is always on me to cancel) Pros I liked their sales person. It was relatively easy to us. Cons Test only consist of 10 questions which aren't enough on certain topics. Also many of the questions can be answered in multiple ways leading to ambiguous scores. Once you rejected someone their names didn't disappear or go to another section. Just stayed there, presumably forever. So it gets cluttered when you use the same test repeatedly. Review Source Response from TestGorilla January 9, 2024 Hello Jan, Thank you for sharing your feedback with us. We'd love to improve your experience with our product, so I really encourage you to get in touch with our Customer Success team; they'll be able to help you make the most of the platform. MD Muhammad D. Head of HR Consumer Goods Used the software for: 6-12 months ### "Liked the product, but it comes at a high price " January 25, 2022 5.0 good experience in assessing qualified candidates Pros Good tests, ease of use, great customer service Cons The price is not clearly stated, it is confusing on why you are charging for assessments, i think you need a clearer pricing module. you also need to add more business related tests, i was looking for anything in logistics but there is nothing. The test scoring doesn't allow me to see the actual answers provided and what are the correct answers. I use manatal for recruitment and it would be great if both solutions can be integrated Reason for choosing TestGorilla better test pool, friendly usage Review Source Response from TestGorilla February 14, 2022 Hi Muhammad! Thanks a lot for leaving us your feedback, we appreciate it :) Thanks for your suggestion on the pricing module, that's something I will pass on to the relevant team. Regarding the answers to the test questions; that is something we keep private in order to protect the integrity of our tests. Each test we release goes through a rigorous approval process over a period of months, before they are published. As a result, we believe that it's very important that we protect our tests and their content from being leaked online. We do provide a depth of insight into results and how to analyse the candidates performance, including benchmarking against all other candidates who have taken assessments via our platform. AM Allison M. Talent Acquisition Manager E-Learning Used the software for: 6-12 months ### "Easy to use - simple setup and ability to send candidates" March 2, 2023 4.0 I have been looking for a solution to easily send job applicants assessments during the recruiting process and it's solved for that. Pros Ease of use. Ability to put an assessment together in minutes. The system sends out an email to applicants and they are then guided through the steps. The interface is very clean and clear and there are built-in safeguards to prevent others from completing the assessment for the candidates.I like that all of the major personality tests are available on the free version. As well as a number of skill-based assessments as well. Cons I've been using the free version, which is great. Of course, there are some limitations, but that is understood while using the free version. Despite those limitations, it's beneficial.The personality assessments are great, though I'm starting to be a bit unsure of their validity, as the majority of respondents tend to get the same result. I'm unclear if that's due to the similar nature of the roles I'm using them for, or if it's something else. Reason for choosing TestGorilla I've chosen it as it offers a free option. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.