# Page 4 | TestGorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is TestGorilla the right Recruiting solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203823/TestGorilla/reviews --- TestGorilla 4.1 (265) [View alternatives](https://www.capterra.com/p/203823/TestGorilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of TestGorilla ## Showing most helpful reviews Showing 76-100 of 265 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jW janelle W. Director of Recruiting Marketing and Advertising Used the software for: Less than 6 months ### "Test Gorilla is exactly what we needed" September 8, 2021 5.0 It's the perfect fix to our recruiting needs Pros I love that it's online, easy to use, there are so many options to customize an assessment, and It's accurate. The cost was great too. Cons I wish it integrated with Breezy.hr since this is what we use to filter through resumes Review Source Response from TestGorilla October 29, 2021 Hi Janelle! Thanks for taking the time to leave us a review, its great to hear that you're happy with TestGorilla so far. On our road map for the medium term is integration with other ATS systems, so keep an eye on our website for updates! FD Felice D. Consultant Food & Beverages Used the software for: 1-2 years ### "Ci troviamo molto bene per la selezione del personale" July 9, 2023 5.0 Pros Il più grande vantaggio di Test Gorilla è la possibilità di fare screening attraverso test valutativi delle competenze soft e di quelle hard. Con queste funzionalità è difficile sbagliarsi. Cons Il sito web non è così facile da navigare, occorre un pò di tempo di training per riuscire ad orientarsi correttamente Review Source Response from TestGorilla January 9, 2024 Ciao Felice! Thank you very much for taking the time to leave us a review. We are happy that you are finding TestGorilla useful in your screening process. We are already doing some work on the website to enable easier navigation for everyone. DT Dorka T. Recruiter Information Technology and Services Used the software for: Less than 6 months ### "TestGorilla review by BitNinja" March 8, 2022 4.0 TestGorilla helps a lot in our selection process. Pros The product is pretty useful for the purpose we use it for - mostly in the recruitment process. Integration to our process was easy enough, which is a great plus. More ATS integrations would help significantly, for now we use it separately. Cons Number of tests and more customisable questions, along with more ATS integrations would be highly useful. Review Source Response from TestGorilla March 28, 2022 Hi Dorka! Thanks for taking time to leave us your feedback. We are happy to hear that you found our product useful for your recruitment process :) We are currently expanding our ATS integrations, and have recently released integrations with Lever, JazzHR and Recruitee. A lot more are in the pipeline for 2022, so watch this space! VT Volker T. Vorstand Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Could have been a helpful software if it worked and there was a customer service" March 8, 2022 2.0 With virtually no existing customer service, a waste of money and effort and a damage to the reputation of the user. Stay away! Pros I liked the simplicity and the ease-of-use. Cons The administrator could not add a second email address for the recruiter because the recruiter had previously opened a demo account with TestGorilla. TestGorilla was not able to fix the problem and after a day, did not reply to any service requests by the administrator and the recruiter anymore. So a number of job openings ended up with the recruiter not beeing able to perform his duties and job applicants turned away. Besides, Myers Briggs personality test ("16 types") returned 3 times ESTJ out of 3 candidates. Questionable. Review Source Response from TestGorilla March 29, 2022 Hi Volker, thank you for taking the time to leave us your feedback on your experience. We fully accept that you waited an unusually long period of time for your issue to be resolved. This was a period of increased ticket volumes, for various reasons, and it took us longer than normal to answer. This issue was solved on March 10 for you, 6 days after the ticket was submitted. We wish you the best with your hiring for the future, and hope that TG will be part of the process. DS Deb S. Training and Recruitment Manager Outsourcing/Offshoring Used the software for: Less than 6 months ### "Recommended!" August 11, 2022 5.0 Feedback from our ATS tells us that integration with TG is straightforward and simple and that was really important to us to have the testing and recruitment tracking all in one place. Communication with TG has been really good and regular. Pros I really enjoy the simplicity of using Test Gorilla, and the range of features that it offers. There are so many testing options that really support finding the right person for the right role. Cons Although not currently much of an issue, it may be that for large volume recruitment the tracking page may get very busy to co-ordinate. However that's hypothetical at the moment. There's nothing I don't currently like about TG! Review Source Response from TestGorilla August 15, 2022 Hi Deb! Thanks a lot for your review; it's always great to hear from customers :) Glad to hear that you have had a positive experience so far with TestGorilla. Indeed the ATS integrations are very simple and intuitive, just like the rest of the platform. Welcome to the TG community! VR Verified Reviewer Head of Support Gambling & Casinos Used the software for: 6-12 months ### "Good if you can use it right" July 14, 2021 5.0 It's good enough if you want to upgrade from shared docs. Pros The fact that it is easy to share between colleagues, downloadable, time-limited Cons Not all questions work for the respective topics. Oftentimes the question can not really assess the candidate Reason for choosing TestGorilla For the price, it gives the right value Review Source LH Lennart H. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Hire with confidence" August 27, 2020 5.0 Taking job interviews while having the confidence of the candidates skillset Pros Instead of digging through 50+ resumes, you sort on candidates' test scores. Using testgorilla's assesment as an entry point for your selection procedure gives an amazing filter to only let smart, capable, candidates into your further procedure. I've both selected and not selected candidates that we otherwise would have missed, or would have been an unproductive use of our and their time. In the interviews we had with the top 5 test-takers we could focus solely on personality and culture fit, having the confidence already that a candidate can perform on a certain level. Moving forward, we will never post a job offer again without using a pre-selection assessment to filter candicates. Cons When used in comination with a job board, we've found candidates that did the test but did not apply, did apply but forgot the test, or did both as meant to happen. This lead to checking and comparing of both lists of people. This can be prevented by using Testgorilla as the main recruitment tool Review Source Response from TestGorilla September 29, 2020 Thanks for the review, Lennart! We love to hear stories about how our customers are using TestGorilla to avoid mishires and find the perfect fits for their roles. We're especially happy to hear that you've had so much success using assessments at the top of the hiring funnel! DC David C. VP of Engineering Computer Software Used the software for: Less than 6 months ### "Easy way to assess the skills of applicants" July 9, 2021 4.0 Have helped to improve my recruiting process Pros It's very easy to use and it's not as troublesome and expensive as other alternatives. You can create an assessment for a role in less than 5 minutes. The scoring is very pertinent and it shows you how a candidate performs over different topics of a same area. Cons The ability to customize pre-made quizzes, for example in my case most of my applicants are not native English speakers and they take a little bit more time to understand the questions and scenarios, and really strong candidates tend to score very low at the end of the test because the time wasn't enough. I would like to customize the times per area of expertise or even each question, also I'd like to create custom-made tests using certain questions from the pre-made tests. Alternatives considered [HackerRank](https://www.capterra.com/p/143549/HackerRank/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/) Reason for choosing TestGorilla Ease of use, test library and price Review Source AO Andrea O. Assistant HOS Primary/Secondary Education Used the software for: Less than 6 months ### "Helpful Product!" August 6, 2021 5.0 Very positive! Will being use this for hiring of all candidates. Pros Easy to set-up and use; non-biased screening of candidates. Cons Only negative was one of the tests - the Enneagram - the test results were not what we expected. Our organization follows the Enneagram and we do a lot of professional development around it. The results delivered did not match any of he styles we are familiar with. Review Source Response from TestGorilla October 29, 2021 Hi Andrea! Great to hear you have had a positive experience with TestGorilla so far! Regarding the Enneagram results, we have a blog post dedicated to how to interpret the results - https://www.testgorilla.com/blog/enneagram-types/#type-1-the-perfectionist This might help you in the future!! And if you need any more clarification, you can reach us at help@testgorilla.com :) VR Verified Reviewer CEO Computer Software Used the software for: 6-12 months ### "Terrible experience" October 4, 2023 1.0 I used Test Gorilla because I needed an easy and quick tool for the recruitment process. I paid the subscription and started to work with them.Unfortunately, months later, I noticed they charge for every possible assessment added and, moreover, they do not give you any alert for it.Not an email, not an alert during the creation of the assessment. They basically do their best to hide the cost of each assessment.I spent more than €600 because of this "veiled" UX. And you know what? they will not refund anything, for sure :) Terrible experience Pros The easy way to create an assessment. Cons Hidden costs. Review Source Response from TestGorilla January 9, 2024 Hello, Thank you for taking the time to review TestGorilla. Some months ago we launched a new pricing structure; now all you get unlimited access to all our tests within your subscription, there are no add-ons of any kind. We're sorry you didn't have a great experience and do recommend reaching out to our Customer Success team for assistance. Looking forward to hearing from you! MT Manuel T. CEO Accounting Used the software for: 6-12 months ### "Horrible experience" April 18, 2022 2.0 Downright horrible Pros Not much. They charge for something that is mostly for free Cons The entire software really. The tests are not predictive for performance. The customer service is non-existent, they don't even allow you to cancel your subscription or delete your profile. All you can do is change to a free plan. Naturally, if you are that bad you do not want to see customers go that fast Review Source Response from TestGorilla May 6, 2022 Hi Manuel, sorry to hear that you haven't had a good experience with our platform and with our customer support. I'd love to get to the bottom of what happened so that we can do our best to ensure this kind of experience doesn't happen again. And maybe I can help you to gain a better understanding of the product and what it is designed for. My direct email is siobhan@testgorilla.com and I would be happy to hear from you TW Tisha W. HR Specialist Financial Services Used the software for: Less than 6 months ### "New User" July 9, 2021 4.0 Always some room for improvement for every software, however I tested multiple competitors and found TestGorilla to provide the best experience for the assessment taker which was our highest priority. Pros We choose TestGorilla for it's expansive test library and user experience. Cons It's fairly new so still developing, looking forward to feature updates in the future. Alternatives considered [Criteria](https://www.capterra.com/p/119740/Criteria/)[HR Avatar](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/)[eSkill](https://www.capterra.com/p/145759/eSkill/)[Wonderlic Select](https://www.capterra.com/p/145757/Wonscore-from-Wonderlic/) Review Source ID Idileusa D. Consultor de RH Human Resources Used the software for: Less than 6 months ### "Recrutamento TestGorilla" May 10, 2023 5.0 Produtiva, Rápido retorno Pros Plataforma fácil manuseio, didático, retorno excelente. Cons A integração com o meus processos diários foram bem satisfatórios, plataforma se encaixou muito bem com as minhas necessidades. Review Source Response from TestGorilla June 16, 2023 Bom dia! Thank you for taking the time to share your feedback. Happy to hear that you have had a good experience with using TestGorilla so far, and that we are helping to meet your needs! IJ Ian J. Head of Talent Financial Services Used the software for: Less than 6 months ### "Avoid" June 20, 2022 2.0 They got paid Pros The tests are easy to set up but the quality of them is questionable and the goal seems to be to lock you into a long term contract. Cons Technical tests are lacking and not on a level with the competition. The customer service policy seems to be to tell you what you want to hear until you're off the phone then send you an email to the contrary. I wouldn't recommend this product at all and would strongly suggest using only the free trial if essential. They require payment upfront and are not willing to have a constructive discussion about returning any of that money in the event the product doesn't live up to expectation. Review Source Response from TestGorilla July 5, 2022 Hi Ian, I'm sorry to hear that you don't feel that our platform is up to standard regarding technical tests. The reason we allow internal testing of all tests on the free plan is to encourage customers to try out the tests, prior to purchase of a paid plan. This means you and your team can assess the content and the features available without having to buy anything upfront. Nevertheless, we wish you the best with your hiring and hope that you can find the best candidates for your available positions! DM Dee M. National Education Program Manager Education Management Used the software for: 1-2 years ### "Great product and great value for money for short period use." July 11, 2021 5.0 It was easy and good value for money so I will use it again this year and have recommended it. Pros Ease of set up, simple to read and analyse results, good management tools and excellent price as I could stop the subscription after one month when I was finished testing. Cons some seemed a little short - too many questions for the time frame. Reason for choosing TestGorilla It was cheaper and I could pay the subscription just for the month I needed it. Review Source AR André R. CEO Construction Used the software for: Less than 6 months ### "Nice and simple candidate testing platform" March 8, 2022 3.0 Pros TestGorilla is a simple candidate testing platform. One of the best things about it is the diversity of premade assessments / tests from electricity to health and safety. Cons There are some bugs on the platform but the team is quick in responding to its defects. Review Source Response from TestGorilla March 28, 2022 Hi Andre, thanks a lot for taking the time to leave us your feedback. I'm glad to hear that you appreciate the variety and quality of our Test Library, which is currently at 200+ expertly created tests :) As a software company, we are, unfortunately, not immune to bugs! but good to know that any bug you experienced was dealt with quickly and effectively. Welcome to the TG community! RC Reggielee C. Senior HRRA Information Technology and Services Used the software for: 1-2 years ### "Assessment Rating" September 20, 2022 4.0 For now we are experiencing good quality of service Pros Easy to use, You can select the appropriate assessment per role. Cons Limited exams, maybe they can improve the exams list of options Review Source Response from TestGorilla October 20, 2022 Hi Reggielee! Thank you for your review and for being part of the TestGorilla team for such a long time. Thank you for the feedback on the number of tests available. We are constantly working on increasing the number of tests available in our Test Library and highly recommend subscribing to our monthly product newsletter for updates on our latest tests. JR Jaime R. Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Great assessment software and easy to use" January 31, 2022 5.0 Pros TestGorilla had a great library of tests of the roles we usually look for. Cons At first, we didn't like that the questions for each candidate weren't viewable. We later understood that this makes sense in order to minimize the chances of cheating. Review Source Response from TestGorilla February 28, 2022 Hi Jaime! Thanks a lot for taking the time to leave us a review :) Happy to hear that you are enjoying your experience with TG so far! We take cheating very seriously, as do most of our customers,, so it makes sense to us to keep the answers to our rigorously prepared tests private. It means that you are seeing the true measure of your candidates abilities when they take one of our assessments, as you can be sure they are not cheating! RP Reili P. Recruitment Project Manager Human Resources Used the software for: Less than 6 months ### "Good tool for candidate testing" November 23, 2021 5.0 TestGorilla site is easy to use for English speakers, we mostly use it for use language assessment but because narrow choice of languages we also have to use other service providers. Pros Quick way to send several tests at one and make your own assessment. Possibility to send the reminder. Good customer support. Cons Because of some banking security certificate problems TestGorilla had, there was not possible to pay with card ad the pre-payment invoice was a cost of "gold". Narrow choice of language tests. Reason for choosing TestGorilla Because of some certain languages (e.g Spanish) but as TestGorilla doesn´t have some other languages (like Russian or Finnish) we also have to use other assessment tools. Review Source Response from TestGorilla December 7, 2021 Hi Reili! Thanks for taking the time to leave us a review. Glad to hear you had a good experience with customer support. Languages and localisation is a big project for us and it is coming down the tracks very soon. We have a road map on our site, where you can see exactly what's in development and being released in the near future - https://help.testgorilla.com/tests-in-development Thanks for being part of the TG community! LF Lana F. Human Resource Hospital & Health Care Used the software for: Less than 6 months ### "Its a great tool to assess candidates " September 13, 2022 5.0 Benefits of using test gorilla, would be a much smoother screening process. Pros Its a good tool to assess candidates before interviewing. It has saved the company I work for a lot of time during the screening phase of recruitment. You get a lot more information from your candidates. Cons Based on feedback from candidates, they have complained about not being able to complete an assessment due to the time constraint, I think granting an additional five minutes to candidates for certain assessments (not all), would be beneficial to us the employer as the data of a persons results would be more accurate. Could also be cheaper for returning customer! Reason for choosing TestGorilla while researching on the wed for a website for assessments for recruiting, I found test Gorilla. Before that we had no other alternative. #Where have you been all my life test gorilla! Review Source Response from TestGorilla September 16, 2022 Hi Lana. Thanks a lot for taking the time to leave us your feedback on the platform. We're so happy to hear that you have been able to save time and have a smoother hiring process with the use of our tool :) Thanks for the feedback on timing. We have a function whereby the customer can indeed grant additional time to candidates, in the configuration of the assessment at set-up stage! Thanks for being part of the TG community Lana Mosé T. B. Owner Accounting Used the software for: Less than 6 months ### "Valuable tool to take unbiased decisions while hiring people" January 17, 2021 4.0 I was looking for a candidate with average numerical skills. Testgorilla helped me to waste time and interview people without that skill. Moreover, I am submitting the test before doing the first interview. If the candidate is not taking the time to do the test, he is probably not interested in the job position, and I am not wasting my time with him. Pros There are plenty of tests. It is so easy to submit them to the candidates. Cons I did not get any notice when candidates ended the tests. Besides most of the time, the test seems to be not ended yet, but in reality, the candidate was done. Review Source Response from TestGorilla February 3, 2021 Thanks, Mose! Glad TestGorilla helped you avoid wasting time with unqualified candidates. We do have a notification feature for when tests are completed now. DD Darrell D. Senior Recruiter Outsourcing/Offshoring Used the software for: 6-12 months ### "TestGorilla 5 Star!" August 23, 2022 5.0 Pros One thing I like the most about this software is it is very easy to use and my candidates has no problem accessing it anytime. Cons I can't think of any cons about this software. I actually encouraged other professionals on my connections to use it. Review Source Response from TestGorilla September 16, 2022 Hi Darrell! Thanks a lot for your feedback on the platform, we really appreciate it. Also really happy to hear that you have recommended TG to your contacts, that's great news! Thanks for being a valued customer Stefan K. Director Civil Engineering Used the software for: 1-2 years ### "Way too expensive and terrible customer service" January 25, 2024 3.0 Very unpleasant - I have taken our business elsewhere to a competitor with reasonable prices. Pros The idea of the pre-recruitment using little tests is good Cons Price is off the charts compared to others Customer service is slow and uncooperative Review Source VR Verified Reviewer COO Program Development Used the software for: Less than 6 months ### "Good product" March 11, 2023 4.0 Pros It's easy to use and it has a good customisation Cons The reports are very poor. At least in the our plan Review Source Response from TestGorilla June 16, 2023 Hi there! thank you for your feedback. Glad to hear you are happy with the ease of use of the platform so far. We have reports availabel for donwload in CSV, Excel or PDF (for Scale or above) but I would be happy to hear your suggestions directly. Please feel free to email me - siobhan@testgorilla.com. Thanks again! MP Milla P. Operations Manager Consumer Goods Used the software for: 6-12 months ### "Recruiting process made easy" December 31, 2020 5.0 Our company saved a good amount of time and money when we externalized the recruiting to TestGorilla. We were positively surprised by the popularity of our job opening, and it would have been impossible to go through the applications manually as we are a small team. Now all the applicants received a fair chance and we've got an awesome new team member. Pros I appreciate the fact that we were able to modify the Test Gorilla to suit the needs of our company – personalized package that fit with our niche. With over 1,000 candidates it saved me hours and hours of individually going through and evaluating each applicant, and when our process was based on the test results, it really made the process bias-free. Cons I have requested for the option to communicate to the applicants via system; to send a group mail for people who were not chosen to continue. I'm sure my feedback has been heard and I will see this feature in the future. Review Source Response from TestGorilla January 19, 2021 Thanks, Milla! Glad to hear that TestGorilla's flexibility has helped you save so much time! We currently have a feature to send rejection emails to candidates. (Here's the associated help article: https://help.testgorilla.com/how-do-i-reject-candidates-through-testgorilla). You can also send the assessment results to candidates through the platform. You can do that with the press of a button and decide to which candidates they want to send it. (You can customize the email too.) We also have a feature to select candidates and perform bulk actions like that on our roadmap. Thanks again for the kind words! 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