# Page 2 | TestGorilla Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TestGorilla the right Recruiting solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203823/TestGorilla/reviews --- TestGorilla 4.1 (265) [View alternatives](https://www.capterra.com/p/203823/TestGorilla/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TestGorilla ## Showing most helpful reviews Showing 26-50 of 265 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Manshuk K. HR Generalist Computer Software Used the software for: I used a free trial ### "Limited Trial Access Despite Quick Sales Rep feedback " May 27, 2025 3.0 We engaged with TestGorilla hoping for a full trial of both personality and technical assessments as an alternative to Predictive Index. Although their UI looked great and responses were fast, we never received trial access to the complete suite. That limited visibility into core features left us feeling undervalued and unable to properly evaluate the product. Pros TestGorilla has a modern, intuitive interface that’s easy to navigate. Their pricing is competitive, and their support team was quick to respond to emails. Cons The free trial is very limited—we never got full access to the personality or technical assessments we needed. The core tools felt too basic, and despite frequent emails, the sales rep couldn’t unlock the features we requested. Alternatives considered [SHL Talent Acquisition](https://www.capterra.com/p/10008568/Talent-Acquisition/)[SHL Talent Management](https://www.capterra.com/p/10008545/SHL-Mobilize/)[Codility](https://www.capterra.com/p/177457/Codility/)[HackerRank](https://www.capterra.com/p/143549/HackerRank/)[Predictive Index](https://www.capterra.com/p/193508/Predictive-Index/) Reason for choosing TestGorilla It was a trial. We were testing user experience, collaboration tools, gathered feedback from managers and HRs. Switched from [Predictive Index](https://www.capterra.com/p/193508/Predictive-Index/) We’d recently tightened our HR tools budget and needed a more cost-effective solution than what we were paying with Predictive Index. TestGorilla’s lower per-user and pay-as-you-go pricing initially looked like a better fit for our lean hiring budget—so we decided to switch to keep costs in line without a long-term commitment. Review Source Response from TestGorilla May 28, 2025 Hi Manshuk, Thank you for taking the time to share your feedback and for giving TestGorilla a try. We're glad to hear that you found our interface intuitive and appreciated the responsiveness of our support team. That said, we're truly sorry to hear that your trial experience didn’t meet your expectations. We understand how important it is to fully explore key features like personality and technical assessments, especially when evaluating alternatives. Your feedback highlights a gap in how we support trial users, and we take that seriously. We'd appreciate it if you could provide us with more information so that we can investigate further. Thanks again for your honest input. – The TestGorilla Team ND Ngan D. HRM Computer Software Used the software for: 6-12 months ### "Good but subscription model is ver misleading" October 2, 2025 2.0 Dissapointing. We should have used other tools. Or we should have designed our test in house. We are a start up with less than 20 people. Pros The tool worked, the tests are good and features are well developed. Easy to use. Good cheating detection. Good process, good performance of the app. Cons As a team of <20 people, We're shocked when we completed 1 hire and asked for cancellation. The subscription model was misleading — we thought it was monthly, but only afterward learned it was a locked 12-month contract. We finished our hire and emailed support almost 20 times begging for cancellation or a fair solution, but were only offered a rigid 3-month pause. Now we’re stuck paying for a service we don’t use. For a platform calling itself startup-friendly, this feels deeply misaligned. Clearer communication and flexible options are badly needed. Alternatives considered [Codility](https://www.capterra.com/p/177457/Codility/) Reason for choosing TestGorilla Because someone we trusted used testgorilla for job application Switched from [HackerRank](https://www.capterra.com/p/143549/HackerRank/) We want to try new tool and someone suggested to try TestGorilla Review Source Arsen I. CTO Human Resources Used the software for: I used a free trial ### "Not customer centric and inflexible" November 4, 2025 1.0 Pros Functionality that they offer is quite available and needed, and it seems like they have everything I need. Cons It seems like they have everything I need, but they only offer contracts that are quite pricey. If you're hiring your first employee, and you actually don't need this service for a year, customer support is quite disappointed too. It takes them so long to answer, and they just don't get you. One more thing: when I spoke to their salesperson during the demo call, he didn't even know about all options they offer. For example, in my case, he didn't know that they offer some special terms to VC-based startups. Review Source BB Beth B. Business Office and Facilities Management Hospital & Health Care Used the software for: I used a free trial ### "I would test before committing " May 5, 2025 3.0 It was okay, we asked our applicants for feedback and they thought it was exhausting and overwhelming. Pros The availability of tests and ability to personalize tests as needed for our organization. It is nice to monitor tests from dashboard. Cons That you had to commit to an annual agreement, could not delete only archive applicants that you gave tests to (if using TEST applicants - still had to see them on dashboard). Review Source Response from TestGorilla May 28, 2025 Hi Beth, Thanks for your feedback. We're glad the test variety and customization worked well for your team. We understand the concerns about the annual commitment and will share that feedback with the team. We also appreciate your note on candidate experience. It's a top priority for us, and we're continuously looking for ways to make assessments more engaging and less overwhelming. Thanks again for helping us improve. – The TestGorilla Team DL DONIA L. Project Manager Computer Hardware Used the software for: 2+ years ### "Eases the complicated procedure of skills verification" July 16, 2025 5.0 With objective and fair skill-testing, TestGorilla simplifies the process of skill-testing, but saving options and the process of playing back should be improved. Pros TestGorilla offers a practical and suitable method to measure the working skills, not leaving impressions. The fairness of evaluation is appreciated on the platform and it has always helped me spot good candidates. Cons The playback pace settings were also slightly awkward in reviewing the responses of several candidates. Review Source IP Iván P. Talent Acquisition Specialist Information Technology and Services Used the software for: 2+ years ### "Good Software that helps making hiring decisions easier. " April 4, 2025 4.0 All in all, I'm satisfied with the platform and services provided. Pros Variety of tests: from soft skill testing to more technical/hard skills. Cons The pricing is a bit high for the amount of tests we send per year. Basically, it's difficult for us to find a plan that fits our needs. Review Source PA Pınar A. Human Resources Manager Information Technology and Services Used the software for: 6-12 months ### "Disappointing experience" January 15, 2025 1.0 We used the platform for technical recruitments. One of the main reasons we chose Test Gorilla was to create tasks for technical roles. However, over time, we’ve realized that the tasks on the platform don’t quite meet our expectations and are unable to fully assess our candidate's technical skills. They are either too simple or too difficult, and some of our candidates also find technical tasks irrelevant for assessing their skills and are unwilling to complete them. Considering all of this, we have decided not to use the platform in our hiring process in 2025 and to return to our own assessment methods. Since we didn’t cancel the subscription, the annual package was renewed. After contacting them within 1-2 hours to say that we didn’t wish to use the product, we requested a refund for the subscription fee. However, our refund request was rejected. Despite repeatedly stating that we will not be using their platform, they are refusing to refund our payment. Customer representatives are not helpful at all and keep dismissing the issue by saying it's company policy. We had a very bad experience with this. It is truly disappointing that we have made a payment for a platform we are dissatisfied with and will not be using. Pros It is an easy-to-use assessment platform Cons Poor company policy on annual payments, Insufficient technical tests, inability to fully assess technical competencies. Review Source FR Fi R. COO Computer Software Used the software for: I used a free trial ### "Good, but could be even better." January 23, 2025 4.0 Better than expected, but the lack of a short term month to month subscription is a problem for us. Pros Easy to set up and use with some interesting assessments on the free plan. Cons You can't see the invitation or the rejection emails on the free plan. You can't view the test questions, so it's a leap into the unknown as a first time user. If you customise a screening question and need to edit it - you can't. You have to delete it and start again. You have to subscribe for a year. As a first time user from a small start up, we probably would have paid for a plan for a month or two - but can't justify the cost for an entire year for one hire. There is no reminder option to remind a candidate to take the test. Review Source MR Marc R. Human Resources Manager Construction Used the software for: Less than 6 months ### "No-brainer" February 19, 2025 5.0 I am happy with my choice, I think TG covers my specific needs and I won´t be searching for another platform. Also, they have great support! Pros Very user friendly, super easy to find the correct assessments. Plus, they offer templates and automated responses. Cons I wanted to create an assessment with 5 different test, but this was not possible, as 4 is the maximum per assessment. Alternatives considered [Testlify](https://www.capterra.com/p/241188/Testlify/)[Mercer Mettl Talent Assessments](https://www.capterra.com/p/264764/Mercer-Mettl-Talent-Assessments/) Reason for choosing TestGorilla Pricing was very similar to Testlify, however, I liked much better TG´s branding and feel. Review Source FA Friday A. extension officer and supervisor Farming Used the software for: Less than 6 months ### "The best app for job seeker to express there self" February 22, 2025 5.0 very good and fast in time of answering questions Pros is most easy job seeker app that everyone can express there self Cons the timer of the test is very limited and need to be look onto Review Source FU Favour U. Product designer E-Learning Used the software for: 6-12 months ### "Test Gorilla Review" February 11, 2025 5.0 The interface was friendly, i easily was able to navigate through out my testing process, and the question sections breaks were very important as it helped not only for room to breath but majorly as a saving point incase there is disruption with the internet or power Pros The very important aspect of offering multiple test based assessment, that goes just beyond technical skills and and soft skillss Cons it cant be used for some kind of technical skill based assessment like coding Review Source İBÖ İbrahim Bezan Ö. Artificial intelligence coordinator Education Management Used the software for: Less than 6 months ### "TestGorilla: An Effective Tool for Candidate Assessment" February 13, 2025 5.0 TestGorilla is simple to use and includes different tests, such as mental and personality assessments. The reports clearly outline candidates’ strengths and weaknesses. Overall, it is a helpful tool for evaluations. Pros Testgorilla improved my English. When I learned my english level it's A2 now B1. Cons I think I didn't see any bad things in testgorilla it's unique. Review Source YA Yeswanth A. Software Engineer Staffing and Recruiting Used the software for: I used a free trial ### "A Reliable Pre-Employment Assessment Platform" February 24, 2025 5.0 My overall experience with TestGorilla has been positive, especially for streamlining pre-employment assessments.However, customization limitations and occasional integration challenges can be improved. Overall, it's a great tool for data-driven hiring. Pros TestGorilla offers a user-friendly interface, a wide range of pre-employment assessments, and seamless integration with ATS platforms. Its AI-driven insights, customizable tests, and automated candidate ranking streamline hiring, making it efficient, data-driven, and bias-free for recruiters and hiring managers. Cons Some test questions cannot be modified, restricting flexibility Automated scoring may not always reflect real-world skills Review Source sA sherif A. CTO Computer Software Used the software for: Less than 6 months ### "great service" February 24, 2025 5.0 amazing, tests are good but needs some more easy insights Pros easy to use, lots of tests that can meet multiple hiring Cons sometimes i get confused on what to do exactly maybe a tutorial in screen would make it better Review Source SI Sameer I. IT Banking Used the software for: Less than 6 months ### "Best Application" February 25, 2025 5.0 Pros User-friendly, efficient, and great for hiring Cons No Cons. Review Source GJ Gerard J. HRBP Executive Office Used the software for: Less than 6 months ### "Not a fan of Test Gorilla battery of tests" October 22, 2024 1.0 I don't like the series of assessment tools. Candidates are not allowed adequate preparation time like in other test batteries such as shl. Pros I did not like this product. No positives for me. I think the time allocations per assessment battery are also questionable. Cons There are no real practice tests. The verbal reasoning test passage is lengthy and so are the corresponding answers for selection. Review Source AA Ali A. CEO Telecommunications Used the software for: 1-2 years ### "terrible business practices!" June 17, 2024 3.0 Pros ok product, i used it once to test the candidates in my company. Cons I forgot to disable the auto renew. after a year they charged me 399 USD! I contacted them and they said it is our policy not to cancel!! what a shitty company! Review Source Response from TestGorilla June 25, 2024 Hi Ali. Thank you for your review. Per TestGorilla terms, https://www.testgorilla.com/terms, which were accepted during initial sign-up, cancellation is required before renewal the renewal date. To notify our customers, TestGorilla sends renewal reminders starting two months before the renewal date to ensure our customers will have sufficient time to cancel. Please reach out to our customer success team for support and guidance. All the best. JP James P. Software Development Manager Media Production Used the software for: 6-12 months ### "Essential for remote teams" June 14, 2022 5.0 We felt TestGorilla helped eliminate candidates we didn't need to persuade and helped identify the right candidates with the help of video responses. We were hoping for more non-cognitive skills assessments -- there were a few test suites that helped a bit, but we found that custom questions helped accomplish our goals better. Pros I loved that I could add cognitive and non-cognitive testing, and receive a summary of the test results rather than individual question results. This helps eliminate interviewer bias greatly. Cons I did not like the inability to modify my testing suite after the first interviewer. While I can see how this is interpreted as a feature, I would appreciate the ability to correct mistakes made in the original job posting or test suite composition. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing TestGorilla TestGorilla provided more customization options to our unique interview process, and works with teams of interviewers or reviewers more seamlessly. Review Source Response from TestGorilla June 21, 2022 Hi James, thanks a lot for taking the time to leave us your detailed review. glad to hear that you are having a positive experience so far with the platform, and are successfully minimizing bias in your screening process. Research has found that multi-measure tests, such as our assessments, are the best predictor of job success, so being able to combine cognitive ability and other non-cognitive tests should help you find the best candidates! Welcome to the TG community :) VR Verified Reviewer Analista en venta Professional Training & Coaching Used the software for: I used a free trial ### "Evaluación de candidatos" May 14, 2023 4.0 Pros Tiene muchas ventajas en el cual proporciona una amplia variedad de pruebas predefinidas y personalizables que abarcan habilidades técnicas, cognitivas y de personalidad. también se adapta la interfaz y las comunicaciones a la marca de tu empresa; Automatiza el proceso de evaluación, lo que ahorra tiempo en comparación con métodos tradicionales de selección y entrevistas permitiendo una toma de decisiones más justa y fundamentada al evaluar a los candidatos. Cons La prueba gratuita está limitada , si deseas una personalización más profunda y precisa de la interfaz de usuario y las comunicaciones está limitado, no se integra con otros sistemas, y si usas la parte paga del software es muy costoso.Además el area de soporte sus tiempos de respuesta son lentos o falta de asistencia en ciertos aspectos. Review Source Response from TestGorilla June 16, 2023 hi there! Thank you for taking the time to leave us your thoughts. We are happy to hear that we have helped you to save time when compared to teh traditional selection process, and that we have helped make your process fairer. We also note your feedback regarding our pricing and cs response times. We strive to resolve all customer issues within 6 hours, but of course this is not always possible with more complex problems. If there is anything specific you would like to share regarding any issue you faced, please do let me know directly - siobhan@testgorilla.com. MB Mark B. Head of Software Development and Support Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Finding a needle in a Hay Stack" February 7, 2022 4.0 Overall I like the concept of TestGorilla. I was able to create a test and easily choose questions to test potential candidates for the tole I was hiring for. I could also add custom questions and set time limits per question. While the summary of each test completed was neatly presented I would have liked if it had given and more in-depth analysis of the programming code provided and helped me in deciding if the candidate had the necessary skills rather than just a percentage score base on whether or not his/her code produced the expected result. Some candidates we interviewed based on there scores here were asked to do another practical code test and did quite well. When speaking to them in the interview they would say they were either intimidated by the online test or were confused by the mathematical questions and were not sure what to do. However, when asked to write a simple web page with a login etc they did this with no problem. TestGorila is great if you don't want to sit in lots of interviews with nonsuitable candidates and you can use this tool to choose those who might be suitable. TestGorilla alone though should not be used to decide whether or not to hire a candidate but does save a lot of time to you in the entire recruitment process Pros Library of questions to choose from which you can pick and choose to include in the test based on what skills you are recruiting for. The test can be done online at a convenient time for the candidate and there are checks built in to determine if the candidate was cheating. Various ways to share the test to potential candidates Nice summary of the candidates results Cons Needs more questions in the library for a wider variety of positions. Needs to assess the programming code automatically and provide a rating rather than just showing me the code and making e decide if the candidate is a good fit or not Alternatives considered [HackerRank](https://www.capterra.com/p/143549/HackerRank/) Reason for choosing TestGorilla Pricing Review Source Response from TestGorilla March 1, 2022 Hi Mark! Thanks a lot for taking the time to leave us such a detailed review, we really appreciate it! Glad to hear that you were satisfied with the range of tests in the library (which is over 190 as of now!), and that you found that you were wasting less time interviewing people who weren't suitable. We always say that our product should be used as a tool in the hiring process, and it should fit into a bigger hiring journey. In your case, this is exactly what happened; you used TG to find the best and most suitable candidates and moved them forward to interview, after which you made your final decision. Good luck with your future hiring! SB Sky B. CEO Computer Software Used the software for: Less than 6 months ### "A good testing platform with hidden pricing strategy that increases your cost 3X" December 6, 2021 4.0 Good with testing Bad with pricing Pros Good set of questions. Though not used would like to develop set of questions for new subject areas. Cons 1\. My biggest problem is to pay $150 every two months due to invalidating a assessment. As informed by your support: "The time limit on assessments is to protect the reliability and integrity of the tests, as having them available for extended periods of time increases the risk of candidates finding ways to practice the tests, or sharing the answers with each other, or posting the questions on the internet. These situations would not only force us to take those questions off our platform but also decrease the validity and reliability of the results of your candidates." This logic does not make sense since one can and will clone an assessment every two months to create a new one to continue the tests and pay $150 per clone. By cloning the assessment uses exactly the same questions. How does that take care of the reasoning above? 2. Even worse is every time you want correct a typo you have to pay $150 since the only way you can do by cloning a test rather than editing one. 3. The problem is the buyer has no idea about these additional cost when they are buying the service. The service fee is shown as $300 but actually it is $300 + 5 x $150 = $1050 which is more than 3 times the advertised price. Review Source Response from TestGorilla December 7, 2021 Hi Sky! Thanks for your feedback. Just to let you know, when you clone an assessment the question sets in each test refresh and a totally new set of questions, from the dedicated question bank for that test, appears in the test! That way we can help you to minimize the chance of a candidate finding the questions online and cheating their way to a job at your company :) We know that the cost of a mis-hire like this can be $20,000++, so in reality we believe that a charge of $150 per additional assessment to minimize the chances of this occurring, is worth it...please reach out to us at help@testgorilla.com to clarify any other queries you might have Yogesh J. Principal Systems Engineer Information Technology and Services Used the software for: Less than 6 months ### "Benefits of test gorilla" July 20, 2021 3.0 First of all, great support from the BD team at Testgorilla during pilot run and then helping us with right pricing plan. To talk about the tool, I think this is one of the best tool that I have used till now, as I was giving tests previously even the candidate experience is good on the platform. Pros Testgorilla assessments helped me close a position in just a weeks time. So if you have a proper sourcing channel test gorilla can help you reduce the decision making cycle. Cons the pricing model docent really favours small scale organisations especially in India, since the no of applications per job are very high so it limits us to use testgorilla tests as funnel for filtering out candidates. Qualifying questions are not good enough to filter out candidates. Review Source VC Vanessa C. Training Manager Human Resources Used the software for: 6-12 months ### "TG review" June 23, 2022 4.0 It’s good, like it, looking forward to to stepping up a level Pros Easy to use & fairly intuitive, modern software Cons It’s not very pleasing to look at as a candidate- that could be redesigned. Would be great if it were more gamified, have more pictures and not be so word heavy across most of the different assessments. The test where candidates pick their top 10 personal attributes/ behaviours/ competencies/ strengths & it’s meandered against what the client has pre selected that they’re looking for could be more sophisticated… we’ve had client feedback that they want us to measure competencies like this test, but that this is too basic/ more prone to people guessing what they think the client will want from them & putting that in rather than the truth… that’s possible in any test, yes, but other tests are better at having measures against that. Reason for choosing TestGorilla I can’t remember which we tested now, there were a lot, but TG was the most modern- others were super out dated in their set up and delivery, and candidate experience Switched from [Harver](https://www.capterra.com/p/153869/Harver/) Way too expensive for how often we use it Review Source Response from TestGorilla July 5, 2022 Hi Vanessa! Thanks a lot for taking the time to leave us this detailed feedback. Great suggestion re the gamification of the candidate experience, and I have passed this one to the Product team. Re the Culture add/Motivation test - this is also interesting feedback and I will pass it to the Test Development team. Thank you for continuing to work with TestGorilla, and we look forward to working with you to screen the best candidates for your job roles :) LJ Lawrence J. Field Manager Transportation/Trucking/Railroad Used the software for: I used a free trial ### "A bit pricey, but worth the cost" April 20, 2023 4.0 Overall, the TestGorilla platform has the largest library of assessments I have seen. However, the free tier is pretty basic and probably not fit for many users with varying demands. The priced tiers are quite pricey to be honest, and most starting businesses would not be able to afford them. Pros I liked that we could customize the tests, and create individualized invites or a general link for each assessment. The tests seemed well-calibrated to the specific skillsets we were testing for, and we had the ability to select which assessments to use. Cons However, the free tier is quite limiting. You only have access to 10 assessments, which is not really much if you need to test for more than a few skillsets. On the free tier, you're also not able to download the results for offsite use. We had to depend on the candidates sending us the PDF of their results. Alternatives considered [TwoLink](https://www.capterra.com/p/267144/TwoLink/) Reason for choosing TestGorilla Actually, we ended up trying TestGorilla and then switching to a different product more our price range. Review Source Response from TestGorilla June 16, 2023 Hi Lawrence, many thanks for taking the time to leave us your feedback! We appreciate that our current price points might not be suitable for smaller businesses, so we are currently in process of finalising a new pricing structure that will hopefully address this issue and offer some more affordable paid options for our users. We'd be happy to welcome you back! JG Jake G. Agency Owner Insurance Used the software for: 1-2 years ### "Bait and Switch" January 19, 2023 1.0 It was my go to system, until I renewed, now I wouldn't recommend them to my worst enemy. So brutal with customer care and they take take take... stay clear. Pros They changed their billing options to remove features that are critical at the price you are paying and then when the system renews and now you don't want to use the system because it doesn't do what you want it to do they magically can't reverse the charges. They are criminal. Their customer service team is brutal too. They only communicate via email and ad zero value. Don't be fooled. Cons They let you start with features you get used to using at a rate that is manageable. Then they change their plans so the features you want to use you have to pay 10 times more for the following year. Reason for choosing TestGorilla I didn't I switch away from TestGorilla - it's terrible. Review Source Response from TestGorilla February 28, 2023 Hi Jake, sorry to hear that you have had a negative experience with our team and with our platform. We communicated to all customers in June 2022 about the changes to the PAYG plan that would take effect on renewal. This gave our customers ample time to familiarise themselves with any changes that would impact on their assessments - your plan was renewed in January. Worth bearing in mind that we also added features to the PAYG plan - additional custom questions, intro video etc. If you have further feedback or would like to reactivate your paid account at any stage, please don't hesitate to contact us Similar Products Featured ## Related categories [Pre-employment Testing](https://www.capterra.com/pre-employment-testing-software/)[Assessment](https://www.capterra.com/assessment-software/)[Exam](https://www.capterra.com/exam-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.