# MonkeyPod Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MonkeyPod the right Nonprofit CRM solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203848/MonkeyPod/reviews

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MonkeyPod

4.8 (101)

[View alternatives](https://www.capterra.com/p/203848/MonkeyPod/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of MonkeyPod

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

Jenn V

CFOAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“MonkeyPod is the first accounting platform I’ve used that actually understands nonprofit operations instead of awkwardly forcing nonprofits into small business accounting software that was modified after-the-fact.“

May 9, 2026

AD

Angie D

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“There are some hiccups, small things but ones that make it a little more clunky than we'd hoped: for example, we can't use the invoicing feature as much as we'd hoped because of how it automatically codes payment (we'd like to use it as payment on a pledge, but it doesn't work like that).“

August 11, 2025

KW

Kim W

Executive DirectorMusic, 2 - 10 employeesUsed the software for: 1-2 years.

“We find the integration of the CRM, Finances, fundraising, email and newsletter subscriptions as well as the automation throughout make MonkeyPod a standout.“

August 18, 2025

Sara S

Development ManagerArts and Crafts, 11 - 50 employeesUsed the software for: Less than 6 months.

“Formatting options can get wonky when creating the bodies of email campaigns. When copy and pasting the formatting gets confused often.“

August 11, 2025

MS

Meredith S

Co-DirectorPerforming Arts, 2 - 10 employeesUsed the software for: 6-12 months.

“With unlimited users, your whole team can work on initiatives together. And the platform's API integration allows for so many opportunities for integration with additional services -- some already built, but the option to build new ones for an affordable rate always available.“

December 8, 2025

Melody S

Executive DirectorPublic Policy, 2 - 10 employeesUsed the software for: 1-2 years.

“There were some bumps when we migrated over and it is NOT custom software, which means that are some things that we try to do that we just can't.“

August 7, 2025

Jack L

Executive DirectorStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years.

“It has enabled us to move away from many spreadsheets and log files, merging most everything into one inter-related software package. “

August 18, 2025

Jenn V

CFOAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“Some workflows feel restrictive until you understand the control philosophy behind them“

May 9, 2026

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jack L.  
Executive Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Software Package for Non-Profits"

August 18, 2025

5.0

Overall experience is A+++. The weekly open tech support calls are a life saver with software that does so much and, when that just isn't quite enough, the staff are ALWAYS happy to help. I have never gotten support for any software at this high level.

Pros

Monkeypod is a very comprehensive application designed with non-profits in mind. It has enabled us to move away from many spreadsheets and log files, merging most everything into one inter-related software package. Now our finances are better controlled, grant funding is more efficient, and communications with clients, funders, supporters, and volunteers easy. And we are still learning what more the system can do.

Cons

Occasionally system improvements are integrated without notifying users. This causes a bit of confusion.

Review Source

Response from MonkeyPod

August 24, 2025

Thanks Jack! We're glad to hear that MonkeyPod has been so helpful to your organization. Your team is doing some amazing work and we're proud to support you.

MF

Michele F.  
Business Development Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Thank You MonkeyPod"

December 22, 2025

5.0

MonkeyPod is a great tool for most all of our backoffice needs. Anytime we've had a question or needed something tweaked, they have responded. I love that there are people accessible to assist. Welcome Wednesdays are the best idea I have ever seen any software company employ.

Pros

The Grant Tracker has made the grant process from application through final reporting much more manageable. Also tracking funds spent from restricted grants is a breeze.

Cons

Finding and defining our sources of income at year end so that it balances to what our accountant is looking for can be a struggle for me.

Switched from

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)

Apricot was difficult to work with, there was no true method for tracking grants. We had to build it in from scratch.

Review Source

Response from MonkeyPod

January 20, 2026

Thanks Michele! Glad to hear that the Grant Tracker is helping you with proposal and application tracking. Glad to hear you are taking advantage of Welcome Wednesdays, we appreciate your feedback.

JR

Jen R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Monkeypod review"

March 28, 2023

2.0

Pros

Everything is in one place on one platform.

Cons

But it's hard to find where things are. Having a contact at the company would be helpful.

Review Source

MB

Margaret B.  
Treasurer  
Writing and Editing  
Used the software for: 1-2 years

### "Praises for MonkeyPod"

September 5, 2025

5.0

Easy to use and search for what you need. Just need to know where to look. Adding new resources is easy and we can limit what people can see and update. As the Treasurer I find it much easier to use than other products and I can add tags and notes to transactions.

Pros

I find it easy to use and as the Treasurer it does both the debit and credit side of a transaction so I only have to do one. Easy to search relationships and it identifies possible duplicates. We create email campaigns and use them throughout the year. Even our less techie people are able to use it.

Cons

I would like to be able to create custom reports and be able to reuse them. I would like to add an item dropdown in the search of financial records.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I had trouble understanding how to balance the debit and credit side of transactions. We were using Excel to track our membership. And MonkeyChimp to email people.

Review Source

Response from MonkeyPod

September 12, 2025

Thanks for the feedback, Margaret! We're glad that MonkeyPod has been a good fit for you and your team. We'll keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone.

MH

Megan H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Main Street Wadsworth MonkeyPod Review"

August 11, 2025

5.0

MonkeyPod has been great to use. They are easy to get ahold of for questions, the software is user friendly, and we are so glad we made the switch. As a small staff, and volunteer based organization, this software has made our lives much easier.

Pros

MonkeyPod is great because it combines our CRM, Financials, and Marketing into one easy platform. We no longer have to go searching for data and information over multiple log in screens, excel files and more.

Cons

At this time, we would love if MonkeyPod began partnering with the Point Volunteer App. MonkeyPod has partnered with many other platforms, and we believe this would be a wonderful partnership and allow us to combine one more platform to this system.

Alternatives considered

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Reason for choosing MonkeyPod

I had previously worked with Blackbaud's eTapestry however the cost was more reasonable with MonkeyPod and it had more features than just being a donor management platform.

Switched from

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We were using too many platforms and needed a more streamlined system with all of the information in one location.

Review Source

Response from MonkeyPod

August 12, 2025

Thanks Megan! We're thrilled to support your team and your mission. We recently launched our new Volunteer HQ App. You can track volunteer hours, interests, and opportunities / events. And all of that data automatically syncs up and is visible in your CRM records as well. Best yet, we'll soon be adding the ability for volunteers to schedule volunteer shifts and clock-in/out from their own personal device. We'll keep working to deliver great support and a user-friendly system. Thanks for your feedback!

KW

Kim W.  
Executive Director  
Music  
Used the software for: 1-2 years

### "From good to great!"

August 18, 2025

5.0

As a small NFP, MonkeyPod has helped us stabilize our financial resources, maximize our network and respond with alacrity and care for all our constituents. It has proven invaluable.

Pros

We find the integration of the CRM, Finances, fundraising, email and newsletter subscriptions as well as the automation throughout make MonkeyPod a standout. We easily switched from Quicken, Calendly, Active Campaign and several apps into one seamless integration. We easily connect with our donors and are super grateful to MonkeyPod!

Cons

The Bookkeeping has been slightly less intuitive than I had hoped and still requires some manual attention each month. We have international accounts and complex invoicing which is now largely automated thanks to MonkeyPod.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing MonkeyPod

Great product, very helpful team and best integration of several products all in one.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Integration and financial transparency plus great Newsletters.

Review Source

Response from MonkeyPod

August 24, 2025

Thanks for the kind words, Kim! We appreciate your feedback and are thrilled to hear that MonkeyPod has been such a good fit for you and your team. We'll keep working to make MonkeyPod even more user-friendly and intuitive.

KM

Krissy M.  
Grants and Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great, customizable, all-in-one option for non-profits"

August 8, 2025

4.0

Overall, MonkeyPod has provided a non-profit oriented all-in-one program that we have been able to use to get our data and several apps in one place! The staff are helpful and providing support and suggestions on how to best use the product.

Pros

MonkeyPod is customizable, which I really like. Also, if I can't figure out how to do something, the staff have been open to providing answers and helpful suggestions for me quickly. They want our experience to be positive and useful, so, I have found them to be responsive, friendly, and very helpful!

Cons

Getting transitioned into the software from our old software was time-consuming and kind of a pain. I expect that would be the case with any transition like this.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We weren't happy with the product any longer, especially as it did not communicate well with other programs we were using. Also, we had issues with number of user accounts. We also wanted to have something where all of our data, email communication, and other programs were in one place.

Review Source

Response from MonkeyPod

August 11, 2025

Thank you for the review, Krissy! Transitioning between platforms is definitely a challenge, we appreciate you sticking with us through that process and I'm glad that you've found value having everything in one place.

AD

Angie D.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A good entry-level product"

August 11, 2025

4.0

Pros

MonkeyPod is a great tool for our nonprofit accounting. It helps us integrate donors with a CRM into accounting pretty seamlessly. Easy learning curve, easy to dive right in without training. We chose it because it integrates with Gusto, our payroll software.

Cons

There are some hiccups, small things but ones that make it a little more clunky than we'd hoped: for example, we can't use the invoicing feature as much as we'd hoped because of how it automatically codes payment (we'd like to use it as payment on a pledge, but it doesn't work like that). The reporting is also a little tricky -- reports aren't named what donors and board typically call them (P&L, etc.) and so I'm often looking up what MonkeyPod calls things. Also, the dashboard is less hopeful that I'd wanted - it doesn't really give me an accurate picture of money we can and can't spend

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing MonkeyPod

seemed really friendly and easy to use, geared to nonprofits

Review Source

Response from MonkeyPod

August 12, 2025

Thanks for your review, Angie! We're glad MonkeyPod has been a good fit for your team for accounting and CRM. Since MonkeyPod is made exclusively for nonprofits, we always use the correct nonprofit terminology in our reports. For example, a Statement of Activities rather than a P&amp;L or Income Statement, which is what for-profit organizations produce. We also recently made some improvements to make collecting pledge payments easier. You can download PDFs to send to donors as well as send electronic payment links via email with customized messages. When your donor makes a pledge payment, that payment will automatically update in your books, budget, and CRM. We'll keep working to make improvements and we appreciate your feedback!

DS

Daniel S.  
Software Developer  
Arts and Crafts  
Used the software for: 1-2 years

### "Excellent All-In-One Nonprofit Management Software"

December 9, 2025

5.0

Pros

Easy to use and unparalleled value for the cost. Takes some learning, but has robust support and a helpful community. The consolidation from umpteen paid services to just one has not only saved money, but simplified workflows.

Cons

Because MonkeyPod wears so many hats, specialization in some fields can be limited, but a hidden benefit of MP is that it's always in development and looking for ways to improve. Over the course of several years of use I have had the opportunity to appreciate several major software upgrades.

Switched from

[authorize.net](https://www.capterra.com/p/221412/authorizenet/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/)

To consolidate, save money, simplify workflows, and improve our informative process.

Review Source

Response from MonkeyPod

January 20, 2026

Hi Daniel, thank you for sharing your feedback! We're glad that MonkeyPod has been a good fit for you. As you know, our development team will keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone. Please be sure to check out our training materials and YouTube channel as well!

EH

Elaine H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Fantastic Staff and a Great Product"

December 16, 2025

5.0

Fantastic! MonkeyPod offers great services (email, donor management, etc.) at a reasonable rate. Plus, the staff seem very invested in our success with the platform and as an organization raising funds.

Pros

Responsive staff - they are quick to assist. We migrated from another system and it was flawless. Pricing is reasonable, too - we are saving a considerable amount over what we paid in prior years. We are using the email feature and have found it to be easy to navigate. Searching for donors is simple and they were categorized appropriately when the database was moved over to MonkeyPod.

Cons

Because we send regular USPS mail, we need donors mailing address. The system for people to sign up for email newsletters doesn't capture the USPS address. Unless there is a setting for that and we haven't yet found it...

Switched from

[DonorView](https://www.capterra.com/p/162375/DonorView/)

Cost and lack of service. We were also using an email platform that was not effective or efficient.

Review Source

Response from MonkeyPod

January 20, 2026

Thanks Elaine, we appreciate your feedback and are glad to hear that our CRM and email marketing tools have been easy to use! We are always looking for ways to improve our product so your suggestion about USPS mailing addresses is noted, thanks for taking the time to engage.

AM

AnnMarie M.  
Executive Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Just Getting Started"

July 15, 2024

5.0

100% positive! Everyone on the MonkeyPod team has been supportive and not once did any of us feel less than important or capable of getting done what we needed.

Pros

Everything! When we began our search for a new CRM, MonkeyPod wasn't even on our radar. We found out about it in a roundabout way, and seeing the demo blew the competition away. The features, ease and intuitive use, and customer support were exactly what we needed for our small non-profit. We are about 70 % through a full implementation and cannot wait to be fully up and running.

Cons

As some of us are newer to non-profit management, it took a bit to get used to the structures and terms used. However, The online support available and the entire MonkeyPod team have been phenomenal about helping us understand and walk us through what we needed to do.

Switched from

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)

The cost was getting to be too much for our small organization

Review Source

Response from MonkeyPod

July 27, 2024

Thanks AnneMarie! We're thrilled that MonkeyPod is such a great fit for you. Your team has been a delight to work with and we're looking forward to supporting you as you grow.

BA

Brenda A.  
President - Founder  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Searched 24 other companies!"

June 17, 2024

5.0

Excellent! We are so lucky to have found them! :)

Pros

Superb customer service, account reconciliation, fiscal reporting, grant tracking, and ability to “tag” every transaction with our properties we build. We connected with 24 other companies (contracted with 2 that could not provide promised capabilities) before discovering Monkeypod - a platform that merged NP capabilities with our “product” involving construction!

Cons

Ease of email and pre-made donation form that may not capture all of a donor’s data.

Alternatives considered

[Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Baselane](https://www.capterra.com/p/73351/Baselane/)[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

Reason for choosing MonkeyPod

Their sales department was able to actually show us how screens could be built-out with features we required. As an administrator who will be handing the transactions off to a bookkeeper in the future, it was important that Monkeypod truly understood that admin required UI knowledge/training first; they were extremely patient in getting me to near-mastery level. Again, they could also provide all of the necessary capabilities for a NP, while allowing us to “tag” every transaction assigned to each house/project we build.

Review Source

Response from MonkeyPod

June 27, 2024

Thank you, Brenda! We're thrilled to be able to support your work.

SG

Shoshi G.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Small but mighty system"

March 26, 2023

5.0

My organization previously had many different excel spreadsheets, and as we grew it became more challenging to keep track of all of our information appropriately. We wanted one system that could be used for member and donor management, that includes event processing, fundraising, budgeting, and email marketing, and monkeypod is that system. It connects directly to our bank account (in a read only capacity) to make sure that our budget stays on track, and you can make notes to yourself within the system and add reminders about follow up tasks. You can keep track of custom characteristics, like who won't attend programs, but really likes getting emails, or who is not looking to date but wants to come to classes.

Pros

I love that I am able to keep track of members and donors in one place, and when anyone pays for anything, it automatically goes into the system. Expenses can be tagged so that you can see exactly how much has come in versus gone out for a specific event/item/project. I also love that Monkeypod works to grow its options and partnerships with other useful companies to make life easier.

Cons

It would be helpful to have a phone option for customer support, instead of having to send 47 emails to work through a situation. I also sometimes find it challenging when sending emails to have different email lists of almost but not quite exactly the same people and have to recreate them often when our people don't rsvp through the proper pages.

Alternatives considered

[Eleo](https://www.capterra.com/p/157005/Eleo/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)

Reason for choosing MonkeyPod

We are a small but mighty organization with a budget devoted to helping our members. We did not want a huge monthly spend, so Monkeypod is a great start for us.

Review Source

Response from MonkeyPod

June 16, 2024

Thanks Shoshi!

ZK

Zoe K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Non-profit game changer"

July 8, 2023

5.0

Pros

I love being able to search through a complete database of all our clients and constituents. Never having any kind of CRM for our organization before this has been a large improvement. I also love that it's a small company with staff based in Hawai'i. They are very responsive, supportive and quick to adapt and improve their features.

Cons

I haven't really encountered many issues yet that haven't been solved! Maybe not being to see at a glance who has received a donation receipt (it's automatic if they donate online, but for mailed checks and other donations it needs to be entered manually...)

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing MonkeyPod

Price, customer service, all-in-one options. Fewer integrations and more full package.

Review Source

Response from MonkeyPod

July 11, 2023

Thanks so much, Zoe. We love that we're a small company based in Hawai'i, too! :)

MH

Melissa H.  
Administrative & Operations Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Dream come true for nonprofit accounting and donation management"

July 11, 2023

5.0

Monkeypod's staff is amazing and this system is unbelievably supportive to nonprofits of all sizes. I can't say enough good things about Monkeypod. I tell everyone I know who works in nonprofit about it.

Pros

Monkeypod allows our finance team to properly track and release grant money, run simple and usable reporting, and makes it easy to track day-to-day bookkeeping activity.

Cons

There is nothing we do not like in Monkeypod.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing MonkeyPod

Properly bookkeeping for nonprofits is not easy with most accounting products. Monkeypod is able to support all areas of nonprofit bookkeeping and reporting, plus it supported the rest of our organization with email capacity, board of director organization, CRM, and more. We are leaving mailchimp and other systems behind and moving everything into Monkeypod.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quickbooks desktop is impossible to do bookkeeping with as a team, so we were about to move to Quickbooks Online when a CPA told us about Monkeypod. After some weeks of sleuthing out what Monkeypod would offer it became clear it was the best choice for our organization.

Review Source

Response from MonkeyPod

July 12, 2023

Thank you so much! So glad it's working well for you.

JC

Jessica C.  
President  
Civic & Social Organization  
Used the software for: 6-12 months

### "Very Help Software and People"

September 1, 2023

5.0

MonkeyPod has been a much-needed time saver. Everyone I've engaged with is friendly and very knowledgeable.

Pros

All the account features have been very helpful. The add-on bookkeeping services have been a tremendous support. The software has been easy to learn. The drop-in hours are great for getting questions answered. I appreciate that new features based on users' input are regularly added.

Cons

I wish we had known about MonkeyPod at the beginning of our fiscal year.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing MonkeyPod

Less expensive, created for nonprofits, referral discount, many features

Review Source

Response from MonkeyPod

September 7, 2023

Thank you, Jessica! We appreciate the kind words.

RC

Robert C.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Monkeypod Review"

November 4, 2022

5.0

Overall the experience with Monkeypod has been amazing. The Mokeypod team has been helpful and accommodating from the jump. They have made themselves available to us for help migrating out of and into their system. Communication was quick and problems were solved right away. This was especially helpful to us since we had a quick deadline to migrate out of our previous CRM.

Pros

We have just completed importing our data from our previous CRM and email marketing databases. We are in the process of verifying that the data has imported correctly and setting ourselves up to start using Monkeypod exclusively. So far things look great and the migration from old to new went smoothly.

Cons

None that we can identify at the moment. Part of why we chose Monkeypod over other options was because it had all of the things we needed.

Alternatives considered

[CommunitySuite](https://www.capterra.com/p/171719/CommunitySuite/)

Reason for choosing MonkeyPod

Price. Support. Ease of use. Amazing individuals on the Monkeypod team that we spoke with all along the way.

Review Source

Response from MonkeyPod

November 7, 2022

Thanks so much, Rob!

Angela J.  
Training and Outreach Director  
Mental Health Care  
Used the software for: Less than 6 months

### "MonkeyPod is a must for nonprofit management!"

August 8, 2025

5.0

Each time I open MonkeyPod, I find another feature that makes handling the many aspects of a nonprofit more manageable. They truly have put much thought into not just what is needed, but even more importantly, how all of the pieces can work together to save time and be most efficient.

Pros

MonkeyPod has thought of everything! The program seamlessly integrates all aspects of business into one, easy-to-use site. The team is responsive to questions and needs, and is always willing to help create the most beneficial experience.

Cons

MonkeyPod is comprehensive and I have not yet found a part of the program that does not help, or was not expertly thought out, to create a useful program.

Review Source

Response from MonkeyPod

August 11, 2025

Thank you so much for the feedback Angela!

Margaret M.  
Executive Director  
Media Production  
Used the software for: Less than 6 months

### "One powerful system!"

August 8, 2025

4.0

The support has been outstanding. Whenever we reach out, we hear back within 24 hours. And it's great that we usually are dealing with the same people so they know our platform and our needs.

Pros

I like that it has multiple components that work together like accounting and CRM, eblast and event ticketing. Working in one system instead of several is wonderful.

Cons

We are still in the conversion / set up period so there is still a learning curve to go through and therefore it's hard to identify a real "con."

Switched from

[Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/)

Salsa was difficult, outdated and awful.

Review Source

Response from MonkeyPod

August 11, 2025

Thank you for the review Margaret! So glad you've benefitted from having everything in one platform.

DJ

Daniel J.  
Executive Director  
Education Management  
Used the software for: Less than 6 months

### "A Big Upgrade for a Smaller Non Profit"

September 12, 2025

5.0

Helpful onboarding and support, they're attentive and respond quickly to anything I've needed assistance with!

Pros

We love the ability to have a much more robust donor and client management system. Built in donation capabilities and email campaign software are huge bonuses to have included too. We're looking forward to exploring the accounting side in more depth soon.

Cons

We'd love to see more options to customize and build out the fundraising/donation pages. A tool to plan and manage in person fundraising event would be a great addition too (ticket sales, online auction, etc).

Review Source

Response from MonkeyPod

October 5, 2025

Thanks Daniel! That's helpful feedback. We recently launched new options for fundraising pages and embedded donation forms. We'll continue working to make our fundraising tools even better, including ways to support auctions and in-person events. Glad to hear that you've been getting great support -- that's one of our biggest points of pride at MonkeyPod!

MeS

Mary ellen S.  
Assistant Treaurer - Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Monkeypods for nonprofit animal shelter"

July 8, 2024

5.0

The experience has been excellent from the sale through the integration. The entire team has been a joy to work with and are extremely knowledgeable when it come to the needs of nonprofits.

Pros

Support from the team, ease of use, and everything in one spot.

Cons

Only works with Stripe. We have PayPal and STAX so all of those are Manuel entries

Review Source

Response from MonkeyPod

July 10, 2024

Thank you so much, Mary Ellen! Glad to hear you're happy with MonkeyPod.

CC

Chantal C.  
Artistic Director  
Performing Arts  
Used the software for: Less than 6 months

### "The Joys of an Integrated System"

January 9, 2022

5.0

I love MonkeyPod and I love the people behind it. It's a smart tool for small organizations and for arts administrators who are artists first and administrators second. In all of my interactions with the company, I have felt heard, understood, and supported. I would highly recommend them to anyone!

Pros

I switched from a very basic accounting system, no CRM, and lots of spreadsheets to having an integrated system where I can track our balances, make budgets that update in real time, and search for anyone we have worked with over the years. I love the easy-to-use mailing lists and the infinite ways they can be segmented. I can stress enough how much time (an irritation) MonkeyPod has already saved me. Plus, the onboarding process was thorough, hugely helpful, and it was even FUN!

Cons

On my wish list would be easily customizable mailing list sign-up forms (right now, creating a sign-up form requires writing code, which I don't know how to do and don't want to learn), and more customizable fundraising pages (à la Donorbox) with payment forms that can be embedded on a website. I also hope we'll eventually be able to file 1099s directly from MonkeyPod.

Review Source

JM

Jessica M.  
Administrative Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Transparent Engagement"

October 17, 2022

5.0

Overall experience with MonkeyPod is very positive. I enjoy the ease of creating email blasts, how quickly I can download information into a spreadsheet when necessary, and the ability to create a pipeline that is a roadmap for repeated actions within our organization

Pros

We can and do use this 1 software for many solutions ;helping us reduce our tech stack, increasing our efficiency with action items and pipelines and giving us a birds eye view of how(and who) we are engaging with throughout our year.

Cons

When we create action items there is an option to include if the action is dependent on another item however the user can only select from previous actions, there is no free form entry option which would be helpful.

Review Source

Response from MonkeyPod

October 18, 2022

Thanks, Jessica! That's a cool idea about creating action item dependencies on the fly. Please post it to our feature request board so other users can weigh in. :)

RB

Renea B.  
Services Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Highly Recommend"

February 9, 2024

5.0

This has been an extremely smooth and easy process. Whenever I have reached out to \[sensitive content hidden\] he has responded promptly and helped me work on any question.

Pros

I love the ease of the program. The fundraising pages are so easy for the donor to send in a donation and an email is sent directly to me. The layout of the pages are easy to complete as well as the structure of the program. GREAT PROGRAM!

Cons

That I didn't find this program sooner. :-)

Review Source

Response from MonkeyPod

February 12, 2024

Thank you so much, Renea! Appreciate the kind words.

CG

Carl G.  
Development Director  
Religious Institutions  
Used the software for: 6-12 months

### "MonkeyPod helps our nonprofit grow."

October 6, 2022

5.0

MonkeyPod has provided all the tools we've needed to do a refresh of our development practices.

Pros

Integrations between fundraising, CRM, email and accounting really give MonkeyPod great value for the cost.

Cons

The fundraising pages could use a design refresh. They feel a bit boxy and a little hard to integrate into our web aesthetic.

Review Source

Response from MonkeyPod

October 7, 2022

Thanks so much Carl! Totally hear you on the fundraising pages. Have you tried our donation embeds? They might be a better fit for your needs, since they give you complete design control over the page they where they appear.

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