# Page 2 | MonkeyPod Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MonkeyPod the right Nonprofit CRM solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203848/MonkeyPod/reviews --- MonkeyPod 4.8 (100) [View alternatives](https://www.capterra.com/p/203848/MonkeyPod/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of MonkeyPod ## Showing most helpful reviews Showing 26-50 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VT Vance T. Executive Director Performing Arts Used the software for: 1-2 years ### "Outstanding product. Exceptional service." January 16, 2026 5.0 My experience has been excellent. We've been with MonkeyPod for a couple of years now. The customer service is great, the platform functions as advertised and the team is obviously committed to their clients. Pros Monkeypod is a great tool for non-profit organizations to manage every aspect of their business in one place. Tools for marketing and communications, accounting, budgeting, fundraising, and grant tracking are all housed within the same platform and all communicate with each other in an organized and intuitive way. The support team is also very knowledgeable, responsive and helpful. Highly recommended. Cons No complaints. It's a well-designed product, managed by a team who takes pride in their work and is committed to their clients. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing MonkeyPod We started out looking for a CRM, but were impressed by how thoughtfully MonkeyPod had been designed. The integration of all of the different aspects of the non-profit's business model, plus the knowledgeable, helpful and supportive team are what sold us on MonkeyPod versus other platforms. It is also an excellent value. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Monkeypod is an all in one platform, not just accounting management. But also, the accounting tools within MonkeyPod are made for the non-profit sector, whereas Quickbooks is made for the for-profit world. Review Source Response from MonkeyPod January 20, 2026 Thanks Vance! We are so glad to hear that MonkeyPod is helping you and your organization achieve its goals. Our product team is hard at work building lots of exciting new features to help automate and further streamline nonprofit operations, more to come! AE Afton E. Data and Grants Compliance Manager Child Day Care Services Used the software for: 6-12 months ### "A Cost-Effective and Supportive Service for Nonprofits" December 9, 2025 5.0 Monkeypod has been an extremely valuable tool for managing our donor and grant data. They provide robust tutorial content as well as support from their team when we have questions. At a more affordable price point than many competitors, Monkeypod has been a great solution for our organization. Pros The customer service is great - I'm very supported by their team with any questions they have, and they allow us to suggest new features and vote on other users' feature requests. Cons I would like to see more linking within the platform. (For example, when listing a point of contact on a corporate or foundation relationship, I would like that to link to the individual's profile). Notably, though, this particular quirk can be addressed by "householding" various entities within the system, and like I stated before, they welcome feature requests so I wouldn't be surprised if they included this update in the future. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Honestly I'm not sure as the switch occurred prior to my onboarding. I believe a driving factor was cost. Review Source Response from MonkeyPod December 12, 2025 Hi Afton, thanks for your feedback! We're glad that MonkeyPod has been a good fit for you and your team and that you've taken advantage of our training materials. Our development team will keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone. MS Meredith S. Co-Director Performing Arts Used the software for: 6-12 months ### "Nonprofit Admin for the Digital Age" December 8, 2025 5.0 Their customer service is fantastic! Very responsive and thoughtful, always eager to hear feedback for improvement while also responding (quickly!) to challenges that arise. Pros The integration of fundraising, finance, and marketing all in one place is incredible. No other service does this! Moreover, their preset accounting structure helps small nonprofits learn how to correctly record transactions in line with GAAP standards. With unlimited users, your whole team can work on initiatives together. And the platform's API integration allows for so many opportunities for integration with additional services -- some already built, but the option to build new ones for an affordable rate always available. I love that we can manage our memberships, donations, customers, vendors, and employees all in one place. Cons The platform is still relatively new and they continue to build out areas and fix bugs, as well as address usability. It's a work in progress, but what it offers is still far greater than what's out there currently. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The integration and automation features saves us on human capital costs, as well as software costs. Review Source Response from MonkeyPod December 12, 2025 This is great feedback, Meredith! We're glad to hear that MonkeyPod has been a good fit for you and your team to keep track of all your constituent populations. We'll keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone while offering top shelf support. MF Michele F. Business Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Thank You MonkeyPod" December 22, 2025 5.0 MonkeyPod is a great tool for most all of our backoffice needs. Anytime we've had a question or needed something tweaked, they have responded. I love that there are people accessible to assist. Welcome Wednesdays are the best idea I have ever seen any software company employ. Pros The Grant Tracker has made the grant process from application through final reporting much more manageable. Also tracking funds spent from restricted grants is a breeze. Cons Finding and defining our sources of income at year end so that it balances to what our accountant is looking for can be a struggle for me. Switched from [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) Apricot was difficult to work with, there was no true method for tracking grants. We had to build it in from scratch. Review Source Response from MonkeyPod January 20, 2026 Thanks Michele! Glad to hear that the Grant Tracker is helping you with proposal and application tracking. Glad to hear you are taking advantage of Welcome Wednesdays, we appreciate your feedback. Satyam B. Development Consultant Environmental Services Used the software for: 1-2 years ### "Dark Horse of grassroots fundraising" August 15, 2025 5.0 Overall, the company is a nonprofit partner first, they focus on relationship building and deliver a great product. Pros I supported the purchase and implementation of MP. Great communications (\[sensitive content hidden\] was a gem). It is intuitive for anyone who has some database experience, has native email management, pipeline building tools but also connects with your other fav. tools like eventbrite, jotform. easy to use. Financial Management is a part of the database - which is rare. I also like that Monkeypod is a great partner in the nonprofit ecosystem, not just as a product provider. Their commitment to supporting small nonprofits is commendable. Cons Some of the web integration features were simplistic and didn't allow customization. It could have also been a limitation on our side. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing MonkeyPod Monkeypod had better engaged executives. Switched from [Panorama](https://www.capterra.com/p/166550/Panorama/) Did not receive adequate support. Giftworks was the tool I used. it got bought out and integrated into Panorama that i didn't like. Review Source Response from MonkeyPod August 19, 2025 Thanks for the great feedback, Satyam! We're glad you have had such a positive experience with MonkeyPod. As you so kindly pointed out, we focus heavily on being good, genuine partners with the nonprofit organizations that we have the pleasure of working with. To us, that means always focusing on relationships first. Roderick M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "The MonkeyPod Team is Great Across the Board" August 12, 2025 5.0 Overall, we have had a great experience with MonkeyPod. The system seems more user-friendly than the previous system we were using. The team has been great to work with through the entire process, and we would encourage others to give the system a try. Pros MonkeyPod offers a discount for our specific area for the first year, which makes it very affordable for the time being. While we are still learning the system, we have loved the customer service that we have received from the MonkeyPod team. We are still in the process of cleaning up all of our data, but we already can tell that the system in the long run with will easier to use and teach to other staff members over time. Cons I don't believe this is specific to MonkeyPod, but just having to learn a new system can be complicated. We transitioned from one system that we didn't love, but we understood, and as we are getting comfortable with MonkeyPod, it just takes a long time to learn the system. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing MonkeyPod The customer service was better. MonkeyPod seemed to be created for smaller organizations and MonkeyPod was more reasonable. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) The system was not intuitive, and only one person on our team had a good understanding of out to work the system. We were also informed that in the near future the system was no longer going to be supported in the way that it currently is and we wanted to get ahead of the tranisiton. Review Source Response from MonkeyPod August 13, 2025 Thanks so much for the feedback! We're so glad to hear you've had such a good experience working with our onboarding team, and are excited to partner with you for the long haul. Jack L. Executive Director Staffing and Recruiting Used the software for: 1-2 years ### "Great Software Package for Non-Profits" August 18, 2025 5.0 Overall experience is A+++. The weekly open tech support calls are a life saver with software that does so much and, when that just isn't quite enough, the staff are ALWAYS happy to help. I have never gotten support for any software at this high level. Pros Monkeypod is a very comprehensive application designed with non-profits in mind. It has enabled us to move away from many spreadsheets and log files, merging most everything into one inter-related software package. Now our finances are better controlled, grant funding is more efficient, and communications with clients, funders, supporters, and volunteers easy. And we are still learning what more the system can do. Cons Occasionally system improvements are integrated without notifying users. This causes a bit of confusion. Review Source Response from MonkeyPod August 24, 2025 Thanks Jack! We're glad to hear that MonkeyPod has been so helpful to your organization. Your team is doing some amazing work and we're proud to support you. Shaunna C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Easily the Best Platform on the Market" August 11, 2025 5.0 I consider myself a lifelong fan of MonkeyPod, and it is going to be hard for me to switch to any other platform. Even when I am looking to customize platforms based on company needs, MonkeyPod is there for it. I truly am a huge fan and feel like a weird spokesperson every time I get asked by others what solutions I have for X problems or challenges, the answer is almost always MonkeyPod. Other platforms are great too, but MonkeyPod is simply the best on the market right now, and their attention to detail and responsiveness to their base make it impossible to surpass IMO. Pros As someone with a 15+ year background in operations, I cannot tell you how amazing it is to actually find a platform that acts as a one-stop shop for organizational needs. It is honestly hard to pick one thing that I like most about MonkeyPod, and honestly, that isn't me blowing smoke. I truly adore the personalized service (literally, anyone I have contacted on the staff is friendly, personable, and eager to help). Beyond that, the functionality is extremely intuitive and the learning curve was not steep for things me or my team were not familiar with. Donor management is a breeze and highly customizable, email campaigns sync nicely, and modular pricing makes it easy to customize your experience to fit your organization's needs and budget. Cons I think the only con that I can see is that the development of their newer modular add-ons isn't as fast as I want it to be, purely selfish on my part. I would love to see more apps and integrations, but that is also the beautiful thing about MonkeyPod - they actively listen to what their users want most, and their development is based on those needs. Switched from [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We made the switch to MonkeyPod in many organizations because it is just the most efficient and streamlined way to do business. The ease of use and ability to house all data and information in one platform is insanely time-saving. Review Source Response from MonkeyPod August 12, 2025 Thanks for the wonderful feedback, Shaunna! We genuinely love helping folks working in the nonprofit sector -- they're amazing people doing even more amazing work. We'll keep working hard to ensure you have a great experience with MonkeyPod. DS Daniel S. Software Developer Arts and Crafts Used the software for: 1-2 years ### "Excellent All-In-One Nonprofit Management Software" December 9, 2025 5.0 Pros Easy to use and unparalleled value for the cost. Takes some learning, but has robust support and a helpful community. The consolidation from umpteen paid services to just one has not only saved money, but simplified workflows. Cons Because MonkeyPod wears so many hats, specialization in some fields can be limited, but a hidden benefit of MP is that it's always in development and looking for ways to improve. Over the course of several years of use I have had the opportunity to appreciate several major software upgrades. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) To consolidate, save money, simplify workflows, and improve our informative process. Review Source Response from MonkeyPod January 20, 2026 Hi Daniel, thank you for sharing your feedback! We're glad that MonkeyPod has been a good fit for you. As you know, our development team will keep working hard to make MonkeyPod user-friendly and easy to navigate for everyone. Please be sure to check out our training materials and YouTube channel as well! EH Elaine H. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Fantastic Staff and a Great Product" December 16, 2025 5.0 Fantastic! MonkeyPod offers great services (email, donor management, etc.) at a reasonable rate. Plus, the staff seem very invested in our success with the platform and as an organization raising funds. Pros Responsive staff - they are quick to assist. We migrated from another system and it was flawless. Pricing is reasonable, too - we are saving a considerable amount over what we paid in prior years. We are using the email feature and have found it to be easy to navigate. Searching for donors is simple and they were categorized appropriately when the database was moved over to MonkeyPod. Cons Because we send regular USPS mail, we need donors mailing address. The system for people to sign up for email newsletters doesn't capture the USPS address. Unless there is a setting for that and we haven't yet found it... Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) Cost and lack of service. We were also using an email platform that was not effective or efficient. Review Source Response from MonkeyPod January 20, 2026 Thanks Elaine, we appreciate your feedback and are glad to hear that our CRM and email marketing tools have been easy to use! We are always looking for ways to improve our product so your suggestion about USPS mailing addresses is noted, thanks for taking the time to engage. JA Jim A. Interim Executive Director Research Used the software for: 2+ years ### "Happy Customer" August 29, 2025 5.0 MonkeyPod customer and technical service is fantastic. We have needed to reach out periodically for tech support and billing support. The responses are always quick, friendly, and on point. Pros We are a small nonprofit mental health research organization that has used MonkeyPod for at least 5 years. We use it for donor management, CRM, email marketing, educational newsletters, and our financial records. The integration is seamless. This is essential, as we have limited staffing and do not want to be burdened with multiple exports and imports. Initially we used the Gusto payroll integration function, which worked beautifully. We have discontinued this since reconfiguring out compensation structure. Cons Our only "con," turned out to be a "pro" in disguise. As our revenue dropped we found it difficult to sustain the subscription cost; however, a quick chat with the billing team resulted in a creative solution that reduced our costs, yielded a credit, and allowed us to maintain the business relationship. Review Source Response from MonkeyPod September 2, 2025 Thanks for the feedback, Jim! We're always happy to work with folks, particularly when organizations are facing tight budgets. Y'all are doing some amazing work and we're proud to support you and your team. TK Tessa K. Director of Advocacy and Community Health, Wellness and Fitness Used the software for: 1-2 years ### "A CRM that has a real Community Feel " November 26, 2025 5.0 Monkeypod is a CRM that has great capabilities and ever-growing capabilities. The staff seems to genuinely care about supporting nonprofits in their efforts to achieve their mission Pros Value for money, ease of use, donor management, tracking interactions, ease of getting assistance when needed to help with learning curves, responsiveness to feedback, integrative capabilities with apps and workspaces Cons The only con I can think of is that there is a lot to learn for people not familiar with CRMs. Monkeypod is pretty responsive and has videos to help aid there. Also, there is a bit of a learning curve with newsletter creation Review Source Response from MonkeyPod December 12, 2025 Thanks Tessa! Glad to hear that our CRM is helping you with your mission and we appreciate the feedback. BH Beth H. Coordinator Higher Education Used the software for: 6-12 months ### "Great CRM!" August 15, 2025 5.0 The CRM research paid off. Up and running with ease. Would purchase again given the great features.. Pros Easy to use with practically no learning curve. The customer service is amazing, even after set-up.. Cons Polite import directions suggests choices in the process, too nicely worded. Follow the guidelines!! Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reason for choosing MonkeyPod Comparably, learning curve was minimal.. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Navigating too many spreadsheet files... Review Source Response from MonkeyPod November 19, 2025 Thanks Beth! We're thrilled that MonkeyPod has been such a good fit for you. Our support team takes pride in helping folks get up and running quickly. We'll keep working hard to make MonkeyPod even better. EL Emily L. Finance and Grant Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use, great support team, and a bang for your buck" October 2, 2025 5.0 As someone with ZERO nonprofit background before my previous role, I would rate my MonkeyPod experience a 10/10. Between the great support team, easy email management, donor management, and everything else in between MonkeyPod is definitely a great tool for my job! Pros I love how user friendly MonkeyPod is! It is easy to navigate and whenever I do have questions the MonkeyPod Support team is always so quick to respond and help! The page design is simple in the best ways and for the price, this is a 10/10. Cons There is a slight learning curve, but honestly once you get past that I have no complaints. Monkeypod's youtube channel covered a great amount and helped me understand how to use it before I even started, so the learning curve didn't last long! Review Source Response from MonkeyPod October 5, 2025 Glad to hear MonkeyPod has been a great fit for you, Emily! Our goal is to make MonkeyPod as approachable and easy-to-use as possible. In addition to our knowledgebase and YouTube channel, be sure to check out our free weekly drop-in office hours and our monthly webinars. We're also working hard to build out our MonkeyPod Academy program with curated online courses and trainings. KM Kelly M. Board Member, Treasurer Primary/Secondary Education Used the software for: 6-12 months ### "Satisfied with MP" August 18, 2025 5.0 I'd rate as above average. Hoping the e-mail integration will improve as the team works on new features and improvements. Pros donor management combined with bookkeeping makes it much easier to get snapshot views of our financials and its impact from our donors. Cons The email integration. I get a ton of bouncebacks that I never got from the WIX platform. WIX is a lot more dynamic also when it comes to newsletter design. So, sadly I will continue to create my newsletters in WIX which means MP isn't the total all-in-one I was hoping for. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing MonkeyPod integration of CRM and bookkeeping which was our priority. And something other than QBO Switched from [Wix](https://www.capterra.com/p/169007/Wix/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I wanted one company that could integrate our bookkeeping and contact management instead of them being in separate silos. Review Source Response from MonkeyPod August 19, 2025 Thank you for your feedback Kelly! We do have some exciting improvements coming to our email tool later this year as we work to continuously improve it. We look forward to sharing them with you and getting your feedback. VR Verified Reviewer Development Manager Arts and Crafts Used the software for: Less than 6 months ### "Makes Donor Management Easier." August 11, 2025 4.0 Pretty easy. Any issues I have aren't deal breakers. It's the first CRM I've really had to work with, but I know my team did a lot of research before choosing it and I feel they made a good choice. Pros Organization of donor data and households, and merge ability. Creating and sending email campaigns is pretty good. Cons Formatting options can get wonky when creating the bodies of email campaigns. When copy and pasting the formatting gets confused often. I'd also love if we had the ability/functionality to send Text message campaigns. I also LOVE the BCC ability in terms of logging communications in MonkeyPod. Review Source Response from MonkeyPod August 12, 2025 Thanks for your feedback. The BCC to MonkeyPod feature is a great way to capture those one-to-one communications with your donors, volunteers, and other constituents. We're glad that MonkeyPod has helped you organize your donors and their households. Also, good news! Text messaging is already on our product roadmap. We're looking forward to making that available so you can level up your communications and outreach. JT Jumana T. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Thank you Monkeypod!" October 3, 2025 5.0 I think our overall experience with Monkeypod has been wonderful, we haven't had any major problems navigating through it or managing our tasks, we are excited to see what helpful updates monkeypod has in store for us! Pros Mostly is the customer service, I mean their software works great and provides a lot of services for our non-profit organization. But they're customer service is always so helpful and are fast at responding! Cons One thing is they changed the Relationship page, now it's hard for me to "search" for a customer in the data base. Review Source Response from MonkeyPod October 7, 2025 Thanks Jumana! We're thrilled to hear that our support team has been so helpful. Our product team is hard at work, too. They're building lots of exciting new features to help automate and streamline nonprofit operations. JD Julianna D. Communications, Fundraising, and Administrative Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly recommend MonkeyPod to other small nonprofits" September 12, 2025 5.0 Overall our experience with MonkeyPod has been very positive! Can highly recommend this CRM to other nonprofits. Pros The MonkeyPod team has been very helpful and whenever we have questions they are promptly answered. The donor tracking and grant tracking tools make our jobs easier and are much simpler than our previous CRM. We also appreciate that the subscription does not lock us into a multiyear contract. Cons There is a learning curve for using some of the new tools and the transfer over has been lengthy- but the support along the way has made that smoother. Switched from [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) Lack of customer support and tech support from EveryAction + poor grant tracking system Review Source Response from MonkeyPod October 3, 2025 Thanks Julianna! We're so glad to hear that MonkeyPod is making your work easier. Our support team is always happy to help. Grant management is a big source of pride for us, too. We know how difficult a challenge that can be for nonprofits. We'll keep working to make our grant management tools even more comprehensive and user-friendly. SU Shannon U. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "MonkeyPod. Hands down the greatest CRM for Non-profits!" January 7, 2025 5.0 As far as the CRM, it is pretty much self-explanatory. It also has a knowledge base in case you get stuck and can't figure something out. If that doesn't help, the MP team is always available. There are also Welcome Wednesdays at MP, where you can ask questions and get involved with the others who have questions you may not know the answers to. I would recommend MP to any non-profit. I am so grateful for MonkeyPod and the entire staff. Thank you MonkeyPod! Pros The migration from our existing CRM was very easy. The MP team was there to help us with everything. I like having everything we need all in one place! They have a GREAT fundraising module that we use, and the templates to write New's Letter. We were able to close our QB's account and save money simultaneously. It is so nice to have a CRM designed for non-profits finally. Cons At this time, I honestly cannot think of any cons. It has been wonderful. Review Source Response from MonkeyPod January 8, 2025 Thank you for such a kind review Shannon! I'm so glad that the migration has been smooth, and that we've been able to save you some money! VR Verified Reviewer Operations and Volunteer Coordinator Construction Used the software for: 6-12 months ### "Monkeypod review" August 19, 2025 5.0 Overall I thoroughly, enjoy the program and would recommend it to others. The support team is very helpful when it comes to training our staff on how to use the different aspects of monkeypod Pros How easy it is to conncect other programs to and to communicate with the support team on issues Ex: jotform Cons It can be somewhat overwhelming at first glance. The site has a lot of different avenues of information. Review Source DP David P. Operations Education Management Used the software for: 1-2 years ### "MonkeyPod Review: 1+year after implementation" July 29, 2024 5.0 Excellent. I was skeptical about changing accounting systems from Quickbooks to something less well known, but it has worked far better than I expected. Pros The customer service is better than excellent. The team is very responsive and easy to work with. The ability to easily track restricted fund releases is also a huge time saver and major benefit for our Finance team. Cons There are some minor improvements to the UI that I would like to see, as well as a few other integrations I'm hopeful will be added. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Quickbooks is terrible for nonprofits because it has no good way to easily track restricted funds. Review Source Response from MonkeyPod August 6, 2024 Thanks David! Our support team is the heart of MonkeyPod. From our free weekly Zoom drop-in hours to monthly webinars to help with data migrations and system configurations, they really do it all -- and they love to help! KM Ken M. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "MonkeyPod is a total game changer for organization efficieny" July 31, 2024 5.0 MonkeyPod has completely streamed the process our organization uses for Membership Management, Donor Management, and Email Automation. We are also the integration with Eventbrite, which is very advantageous! Pros The tool is way to learn to use, and maintain. Membership Management is awesome and has significantly improved efficiency for our team! The support team is very responsive! Cons Not much to add here. But if I must add something, I would say that Reporting can be improved somewhat. Review Source Response from MonkeyPod August 6, 2024 Thanks Ken! We're thrilled that MonkeyPod helps you manage your membership program. While we have lots of different reports, there are always areas where we can improve. We'll keep working to make MonkeyPod better! DB Donna B. Managing Director Performing Arts Used the software for: 1-2 years ### "What a Timesaver!" June 24, 2024 5.0 MonkeyPod has grown with us over the last two years. We are beyond satisfied, as we've both been trained on the system and it's developments, and have felt heard when something wasn't working for us. Pros We love the complete integration of all of our back office functions and the continuous smart upgrades of MonkeyPod. We participate in the free training, and appreciate the generous follow-up individual support when needed. Cons We're a theatre and the integration with EventBrite isn't quite seamless yet and has no option to handle our subscription sales and disbursement; however, we do have confidence that as MonkeyPod continuously evolves, this will improve. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Our previous box office software:Vendini was acquired by another company and eventually phased out altogether. We also abandoned QuickBooks because MonkeyPod removed our need for it. Review Source Response from MonkeyPod July 17, 2024 Thanks Donna! We're so happy that MonkeyPod can support your work and help save you time. As you mentioned, we'll continue working to build out new features that make a difference for you and your team. KK Kahikina K. Operations Assistant Primary/Secondary Education Used the software for: 6-12 months ### "Change in Chart of Accounts" July 10, 2024 4.0 I like working in Monkeypod. Its useful to have your donation management system and bookkeeping in one place. Pros Its easy to navigate. If you do run into problems or issues, staff reply quite quickly. Cons Some things are only accessible in the back end. This current issue - we changed a chart of accounts for recurring donations, and I needed MonkeyPod to go in and change the account where these donations are recorded. I was not able to do it myself. Review Source Response from MonkeyPod July 17, 2024 Aloha Kahikina, thanks for your feedback! Normally there is no issue with users editing their own donations. In your case it was a bit of a perfect storm of technical factors that made it so that we had to make that change for you on the back end (which of course we were happy to do!) We're glad to hear you are otherwise happy with MonkeyPod! :) TB TIM B. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "A Thorough Non-Profit Tool" June 24, 2024 5.0 Great! Again, readily available and always making improvements and educating the user. Pros They were so helpful and patient in getting me started. When I had a question or was lost they were very responsive in helping and getting me pointed in the right direction. Cons I really had to get to know the nomenclature, but that was really on me. Also, I have 9 years of data I wanted to keep on the books. I could have archived many of those years but I chose to enter them in manually, which was good for me because I really did learn the "books". Reason for choosing MonkeyPod Cost of the product, which made it feasible for a small non-profit. Also, the \[sensitive content hidden\] spent and hour zoom with me and my wife answering our questions Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I really needed something that was geared for non-profits. I also, need to get all the data in one place so others could have access to the data if I was not available Review Source Response from MonkeyPod July 17, 2024 Thanks for the feedback, Tim! We're committed to making the best nonprofit system, particularly for accounting. We're always here to help! Similar Products Featured