# HBS Systems Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HBS Systems Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/203879/HBS-Systems

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# 

 HBS Systems Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HBS Systems

## What is HBS Systems?

HBS Systems provides web-based equipment dealer and rental equipment management software backed by award-winning customer service to Agriculture, Construction, Aggregate, Material Handling & Rental Equipment dealerships worldwide. A trusted industry leader for 35+ years, our powerful features are designed to streamline your entire business and maximize revenue. Our software improves accuracy and efficiency in all departments by automating and integrating complex OEM processes on any device.

## What is HBS Systems used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

73%

Neutral

23%

Negative

3%

Starting price

$1000

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HBS Systems

4.0 (30)

VS.

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting Price

$1000

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (30)

Ease Of Use

4.2 (242)

Value For Money

3.7 (25)

Value For Money

4.2 (218)

Customer Service

4.0 (28)

Customer Service

4.1 (227)

## HBS Systems alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (34)](https://www.capterra.com/p/104749/ADVANTAGE/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Control

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Monitor product stock levels

Inventory Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Dispatch Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Inventory Optimization

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Maintain and control the stock level of inventory

Mobile Access

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

HBS Systems 43 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Track the location of specific equipment at all times

Management of commercial motor vehicles for work-related purposes

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Form predictions based on past and present data/trends

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Manage and track all job information and associated tasks

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and track customer orders for goods, investments, or any other purchases

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Receive system updates as soon as any changes are made

Purchase and replenish product stock based on inventory levels and needs

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Manage all supplier data and operations

Oversee technicians and track their assigned work orders

Track the frequency of asset usage

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.7 (30)

3.7

Based on 30 reviews

## Pricing

Value for money

3.7 (25)

Basic

$1,000

Per User,Per Month

Value for money

3.7 (25)

3.7

Based on 25 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (28)

4.0

Based on 28 reviews

## User reviews

Overall rating

4.0

Based on 30 reviews

Filter by rating

5(10)

4(12)

3(7)

2(0)

1(1)

Mentioned topic

Sorted by most recent

CM

Chris M.

Owner

Retail

### "Great features and continually improving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2023

Been very satisfied with coming onboard. Software is easy to use and their reporting functions continually make our dealership run more efficient and profitable.

Pros

All in one software package that handles all major parts of our dealership. Rental, parts, service and wholegoods. Software was continually improving and new features being rolled out. Customer support was very knowledgeable and fast at getting solutions to our problems.

Cons

Switching software is never an easy process but the implementation and onboarding team at HBS did a great job with our old data and getting us setup with the new system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Mark C.

Systems Administrator

Farming

### "All around work horse business system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 9, 2022

It worked well for us, but we ultimately moved to another system which was more in line with our new business model. Recreation vs. Farming.

Pros

\- Data inputs stayed secure. - "offline" locally stored data made the system very snappy

Cons

\- Clumsy user interface - Old fashioned reports - Lack of innovation / new features

Alternatives considered

[Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)

Reasons for choosing HBS Systems

Fit our new business model focusses on powersports versus farm equipment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Pam A.

Owner

Machinery

### "A very happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2020

I've been using the systems since 1999 and it's easy to use and the upgrades they have done over the years just improve the program. Also the staff are one of the best I have every done business with, easy to reach when you have an issue and fix the problem within in minutes of talking or emailing them.

Pros

Easy to us and the fact you can choose staff of what programs they have access to, so if you have some confidential programs that not everyone has access to.

Cons

I don't have any issues with this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Chad H.

Sales Manager

Retail

### "Very Satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2020

Dealership support and service is huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don't go as planned.

Pros

The integration of each facet of the dealership: sales, parts and service. This software allows us to keep track of sales orders, daily parts orders and customer work in-process in real time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to a much better bottom-line profitability for the dealership.

Cons

It would be nice if the Unit Sales quoting tool could integrate more with the OEM system for make/model and descriptions. We spend a lot of time typing redundant comments. Also, it would be great if the quoting system was more dynamic for tracking with a CRM like sales force.

Alternatives considered

[Keystone Dealership Management](https://www.capterra.com/p/132190/Keystone/)

Reasons for choosing HBS Systems

More features, more functionality and \[SENSITIVE CONTENT HIDDEN\] was a great salesman at the time that delivered everything as promised.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Dan C.

Service Manager

Farming

### "Good system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 21, 2020

Pros

The system is easy to use. Navigating from screen to screen is simple.

Cons

It would be nice if when typing the labor description that the line would automatically drop down to the next line so you can continue typing with out hitting the enter button to extend the line. Spell check would be useful. ( function more like word )

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

Julie O.

CFO

Retail

### "C & N Tractors."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 20, 2020

Have a very good business relationship. HBS is fast in helping fix problems as they occur.

Pros

Very easy to use. All accounting user friendly. Makes training easy for all new employees.

Cons

I cant think of anything negative about this software.

Reasons for choosing HBS Systems

The software had everything we needed to help our company with our daily business activity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeffrey S.

Sales Manager

Farming

### "HBS Systems Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 16, 2020

Good

Pros

Better than building your own database. It is nice to have an integrated software for all departments

Cons

Need more options to export reports to MS Excel

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DO

Dick O.

Parts Manager

Farming

### "HBS Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 16, 2020

Very good.

Pros

The ease from getting from POS to PI and other icons.

Cons

When in a return, you can't get back to parts inquiry unless you populate the part # again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Greg S.

Parts

Machinery

### "HBS Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 16, 2020

Average

Pros

Can't speak to integration, was not involved in deployment. Works ok mostly I guess.

Cons

Quite a few things. Features I do not like are lack of more search option fields for customers. Name and phone # do not cut it. Another is the parts screen is ghosted many times when I try to add a part, no idea why this happens but can be difficult to see. Another-often POS screen will disappear or lock up. No idea why. Another-Ability to add a few pictures to a parts record seems like a necessary option in today's world. Many other systems have this flexibility Another-when I go to cancel a ticket on POS, very often when the Do You Wish To Cancel box pulls up, the ticket changes to the last one I had open. It doesn't do anything to that ticket but it is disconcerting and annoying. Again, no idea why the last ticket from someone else would show on the cancel screen. Another-Lack of ability to enter multiple subs for a part #. Many parts are replaced by 2, 3 or more and this system appears to be unable to accommodate that. Have to work around it. Another-Once parts are entered on ticket, am unable to change who the account is requiring complete reentry of entire ticket. Irritating. Another-Once parts are entered on ticket am also unable to add blanket discount or change tax code. Another-limited choices on adding credit card info. No place for expiration date, CCV etc. There is more. Also not sure which of these problems are from the way the records were set up when new. May have more options I am unaware of and unable to change. Some are, I'm sure, limitations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Randy C.

Service Writer

Machinery

### "HBS"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

July 16, 2020

It is a fairly simple system to use, but it currently does not allow our service department to go paperless.

Pros

Easy to use. Customer service has always been very helpful in trouble shooting and solving any issues I've had.

Cons

To easy to duplicate information in the system. like creating multiple customer numbers for the same customer, or creating multiple stock numbers for the same machine.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/203879/HBS-Systems/reviews/)

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