# JigSpace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is JigSpace the right Knowledge Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203918/JigSpace/reviews

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JigSpace

4.8 (19)

[View alternatives](https://www.capterra.com/p/203918/JigSpace/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of JigSpace

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EC

Ellen C.  
Associate Product Marketing Professional  
Railroad Manufacture  
Used the software for: Less than 6 months

### "Great app that will continue to grow with updates"

August 27, 2024

4.0

I enjoyed collaborating with the JigSpace team. They offered a lot of support during the optimisation process to integrate files into JigSpace, as it can be quite time-consuming and difficult to use Blender. Really large obj. files (e.g., lots of triangles) don't love JigSpace, but slightly less complex ones go great. If there were an easier way to optimise files it would make the whole application pop. We needed a lot of support, but luckily JigSpace's team was more than happy to provide that custom, personalised support that we required.

Pros

Great team that supports you to learn and develop your skills. Very patient team members who spend a lot of time hand-holding you through the entire design process.

Cons

Some parts of the user interface weren't as intuitive as they could be, or didn't use more industry-standard UX design styles.

Review Source

KS

Kobi S.  
Modeler  
Animation  
Used the software for: I used a free trial

### "Good tool, that's needs an improve."

July 16, 2024

4.0

Pros

Fast import of the 3D assets. One shop click, materials, annotations and animations all in the same place.

Cons

Hierarchy of the 3D model wasn't save, that means groups created for particular reasons cannot be used. Because of the first thing, objets that have translation, moves to that spot, giving you a messy model and not accurate Animation step doesn't save camera position, that means that if the animation occurred in the back of the model, you wouldn't see it. Needs to move manually the view angle to see it.

Switched from

[TeamViewer Frontline](https://www.capterra.com/p/10018835/TeamViewer-Frontline/)

Actually is frontline.io by LLS you don't have it on the list.

Review Source

EU

Eric U.  
CEO  
Sports  
Used the software for: I used a free trial

### "Pleasant experience "

October 30, 2024

5.0

I can show my idea to people immediately in the real world, that is awesome!

Pros

It is a great app to view 3D animations in the real world.

Cons

The cost is definitely a challenge to get over.

Review Source

TPCS

Tan Phebe Christine S.  
Industrial designer  
Marketing and Advertising  
Used the software for: 1-2 years

### "My Favorite AR Platform "

February 2, 2024

5.0

\[sensitive content hidden\] has helped me so much during the on boarding during the beginning of my engagement with Jigs, as well as the whole tech and product team has helped me so much answering my questions and queries.

Pros

JigSpace has developed it's tools and capability on its own platform for generating 3D models and transform it onto an AR assets.

Cons

I like the UI and UX of the whole platform, it's easy to use and has developed to be more user friendly time to time

Alternatives considered

[PlugXR](https://www.capterra.com/p/201903/PlugXR/)

Reason for choosing JigSpace

The user experience on the overall product as well as the tools in the 3d working space

Review Source

RP

Riccardo P.  
Solution Specialist  
E-Learning  
Used the software for: 2+ years

### "Reviewing JigSpace"

July 25, 2023

5.0

We resell the product so we are not using it as a regular customer. However it made us realize how 3D and augmented reality can be actually easy and approacable from everyone (often new tech can be complicated). Another thing that we appreciate is that the platform has no bugs and works as it is supposed to. After 3 years of experience with AR software I consider this a very impressive achievement, rarely this type of platform works as smoothly as JigSpace. The platform brings a lot of values to companies who are willing to invest in it a think differently. JigSpace can be applied in many areas and it a very versatile tool.

Pros

The most impactful features are: moving, scaling and rotating objects by inputting digits. That makes the animation process very precise. Automatic 3D object optimization is another great feature. The latest Actions which allows objects to be assigned with some triggered actions. Also the semplicity in exporting the iFrame code and paste it somewhere else is very remarkable. The product is very easy to use also for people who are not familiar with 3D and animation. The integration with our business process easy, however we are reselling the solution.

Cons

It would be nice to have the chance to zoom in to the selected object immediately by pressing a button on the keyboard or UI. Sometimes it's a bit annoying to zoom in / out by scrolling the mouse wheel. Also re-grouping objects within JigSpace would be nice. If you accidentally grouped a 3D model wrong before importing it in JigSpace, you will need to save a new 3D model with new groups and work again on the animation. There are workarounds but it could be useful to have this feature included in the platform.

Reason for choosing JigSpace

I was not responsible when the company made this choice but I believe the resons are what mentioned in this review: ease of use, reliability of the software, high quality product.

Review Source

MP

Michael P.  
Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Capture the imagination "

May 21, 2022

5.0

Pros

From day one, the elegance of the user experience stands out and has never failed to impress. Getting a wide range of creators to quickly settling into a flow with JigSpace is priceless.

Cons

The most difficulty we have incurred with JigSpace is the patience required for an ever expanding field of features. Knowing what was possible with Jigs at the earliest stages, we have been methodically balancing their development strategic road map with our own vision for the true power of Jigs.

Review Source

Response from JigSpace

May 24, 2022

Thanks for taking a moment to leave a review for JigSpace. We're glad to hear we've helped you to capture the imagination and to onboard a range of creators getting value from the product. If there's anything we can support you & your team with, please do not hesitate to get in touch.

MK

Mike K.  
Managing Director  
Wholesale  
Used the software for: 2+ years

### "Informing through JigSpace"

September 20, 2023

5.0

My experience with JigSpace is overwhelmingly positive, from the early days with \[sensitive content hidden\] to the now guided collaboration with \[sensitive content hidden\], I always look forward to catching up and identifying where the next opportunities are.

Pros

The best feature is that I can show exactly what our product is and what it does with JigSpace in an impactful and impressive manner.

Cons

The only thing I could mention that I like least may not even be a fault of JigSpace, I find that I need to re-enter my credentials on the desktop app relatively frequently.

Review Source

DK

Devain K.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "JigSpace review"

September 11, 2023

5.0

Overall experience is good. The customer support is good and very helpful. The product is also good. However, the restrictions put on the packages are quite annoying despite the price already being on the high side.

Pros

It's Easy to Use, easy to learn, and the AR tracking is good and stable.

Cons

It's expensive and the changes in the packages since the time we started using it, make it inconvenient. We are an agency and use Jigspace to help solve our clients' problem. However, with the price and package changes, we are forced to have to have the difficult conversation with the client on why they have to suddenly pay more, or why we can't give them certain features without them having to suddenly pay significantly more for it. For example, now in the starter plan there seems to be a limit to the number of steps that can be used in a project. This wasn't there before and makes it a major problem for us to convey to the user why they suddenly need to pay more than 3x more just to add some steps. The Jigspace team needs to strongly consider the impact of their decision making on their users.

Reason for choosing JigSpace

It seemed to be the ideal solution for our clients' needs at the time. But again, with the restrictions imposed in the new packages, particularly limiting the number of steps, it forces us to have to have difficult conversations with our clients, and some of our clients have already voiced their reluctance to continue using the platform because of this.

Review Source

NT

Nicholas T.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "A world class Immersive product"

October 5, 2023

5.0

Pros

Ease of use, ease of creation and deployment, multiple deployment modes from the same jig (link, frame and QR code), no-Code, high quality lighting and visuals. Extremely simple workflow. Lowers the barrier to deployment of XR solutions. 5 Star product and exceptional customer service and response.

Cons

No modification of parent - child relationships, overwriting of material changes across steps sometimes, non-native sectioning capabilities, CAD preparation before import, lack of pivot point modification

Reason for choosing JigSpace

Its great, easy, high quality visuals and significantly improves my workflow

Review Source

FT

Francisco T.  
Professor/Consultant  
Education Management  
Used the software for: 1-2 years

### "JigSpace for education in Latin America"

January 26, 2023

5.0

Reliable, easy to use, powerful and it has been adding value-added features. Other than education, we have used it to show some technical products.

Pros

The software is powerful and easy to use, and we are currently teaching professors and students to use JigSpace so they can better understand what is AR and how it could be used to improve educational experiences.

Cons

It is expensive for Latin American and education markets.

Reason for choosing JigSpace

JigSpace has more interaction capabilities, and allows solids to "move"

Review Source

CS

Cesar S.  
ARQUITECTO  
Construction  
Used the software for: 1-2 years

### "awesome"

January 13, 2023

5.0

una experiencia única y excepcional

Pros

la facilidad con la que se manipula la información y los controles es excelente

Cons

no hay nada que me disguste y no tengo ni un solo contra

Reason for choosing JigSpace

por lo compatible y fácil de manipular

Review Source

AI

Alexandra I.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Incredible user-friendly tool "

September 15, 2023

5.0

Pros

Super easy to use, and top-notch customer service ! The new interaction feature allows you to create entire quizzes in AR, which is incredibly useful.

Cons

Perhaps the materials and textures look a little flat, and if you guys could integrate lighting and the customization of lighting that would be amazing.

Review Source

MZ

Moudar Z.  
Associate Professor  
Higher Education  
Used the software for: Less than 6 months

### "My experience with JigSpace "

December 14, 2022

5.0

Very nice tool indeed

Pros

The interactivity in the platform and the presence of multimedia

Cons

It can be a little bit too slow to load on iOS systems

Review Source

EV

Enrico V.  
Studente  
Design  
Used the software for: I used a free trial

### "Ottima ma migliorabile"

April 29, 2022

4.0

Pros

Qualità delle immagini e quantità di funzioni disponibili

Cons

Spostamenti degli oggetti poco precisi (manca la possibilità di muovere gli oggetti in base ad una misura precisa invece che a mano libera)

Review Source

Response from JigSpace

May 6, 2022

Thank you Enrico for the review and your suggestions for making JigSpace even more user friendly for you. Please don't hesitate to get in touch with us if we can help you with your JigSpace journey.

RG

RYLEE G.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love it so far"

March 8, 2024

5.0

Pros

Overall it has been pretty simple to use

Cons

Overall navigation is a little complicated for someone who doesn't know, but the learning curve is not bad.

Review Source

MC

Maurizio C.  
Engineer  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Kindly review "

August 30, 2023

5.0

Mechanical engineering

Pros

Drag & drop and easy to use, easy interface

Cons

rendering export in HQ , with these feature we can use jig like a 3ds max for photo rendering

Review Source

AF

Alfonso F.  
Technician  
Oil & Energy  
Used the software for: I used a free trial

### "Great!"

April 12, 2023

5.0

Pros

Is very use and intuitive, great performance.

Cons

It’s perfect Always have a news features

Review Source

FI

Francesco I.  
Docente  
E-Learning  
Used the software for: I used a free trial

### "Jigspace per me"

December 18, 2022

4.0

molto interessante e stimolante

Pros

possibilità di uso nelle attività didattiche specie STEAM

Cons

Il costo non è accessibile per i docenti italiani. Per i professionisti forse è adeguato

Review Source

mU

mitsu U.  
designer  
Architecture & Planning  
Used the software for: I used a free trial

### "疑似データの反映に特化して"

November 25, 2022

5.0

Pros

三次元データで作成し、そのデータを使って現場で実物に近い形で見れることが何より、それを採用しようとしている顧客から高評価を得る

Cons

原因がよくわかりませんが、2度目にＱＲから読み込んだその3Ｄデータの軸がおかしくなり、読み込み治しても修正が利きませんでした。これは今も困っています。

Review Source

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