# GoFax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoFax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/203954/GoFax --- # GoFax Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) GoFax ## What is GoFax? GoFax is Australia's #1 rated, secure, reliable and easy-to-use online fax and SMS platform. Bring your fax online, any device, anytime, anywhere. With advanced options to send & receive fax and SMS using the online platform, direct from email, desktop & mobile app, API integration & more. Industry compliant, Government accredited & nbn ready solution. Best-in-class security, data sovereignty & encryption. Powering Medical, Legal, Government, Financial & other sectors. ## What is GoFax used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.95 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoFax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gofax.com.au&name=GoFax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoFax 0.0 VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price $9.95 Per User, Per Month Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (86) Value For Money 0.0 (0) Value For Money 4.7 (72) Customer Service 0.0 (0) Customer Service 4.8 (72) ## GoFax alternatives Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5)](https://www.capterra.com/p/140841/referralMD/#reviews) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) ## FAQs about GoFax Overview ### What company size and specific industries is GoFax built for? GoFax is designed for organizations of any size that need business-grade online fax and SMS, including healthcare, government, financial, and legal sectors. It also fits enterprise users and resellers that need a base platform or white-label offering. Features and Usability ### What are the key features of GoFax? GoFax offers electronic faxing features including fax to email, email to fax, fax management, delivery tracking, and automated routing. It also includes API access, third-party integrations, multiple user accounts, access controls and permissions, alerts and notifications, encryption, SSL security, secure data storage, archiving and retention, and compliance management. Integrations ### Which third-party tools and platforms does GoFax integrate with? GoFax integrates with 2 third-party platforms: Cliniko and Zanda. These catalog integrations connect GoFax with practice management tools used in healthcare and allied health workflows. Getting Started and Support ### What training and onboarding options does GoFax offer? GoFax provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and questions in real time, documentation offers written reference material for step-by-step review, and videos provide self-paced instruction for learning features and procedures. Getting Started and Support ### What customer support options does GoFax offer? GoFax provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed or helpfulness cannot be confirmed here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Compliance Management Track and manage adherence to policies for any service, product, process, or supplier GoFax 23 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Tickets are automatically assigned to specific agents based on predefined rules Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Create, edit, preview, and send faxes electronically Send and receive emails by electronic fax Convert data into a code for security Receive faxes directly in the email account Send/receive faxes through fax over IP connection Compliant with HIPAA, which sets standards for sensitive patient data protection Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Control system access and/or deliverability for applications and email addresses ## Pricing Basic $9.95 Per User,Per Month ## Integrations [ Zanda](https://www.capterra.com/p/180530/Power-Diary/)[ Cliniko](https://www.capterra.com/p/180878/Cliniko/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.