--- title: "GoFax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoFax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more." source_url: "https://www.capterra.com/p/203954/GoFax/" page_type: "product" language: "en" --- # GoFax Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) GoFax ## What is GoFax? GoFax is Australia's #1 rated, secure, reliable and easy-to-use online fax and SMS platform. Bring your fax online, any device, anytime, anywhere. With advanced options to send & receive fax and SMS using the online platform, direct from email, desktop & mobile app, API integration & more. Industry compliant, Government accredited & nbn ready solution. Best-in-class security, data sovereignty & encryption. Powering Medical, Legal, Government, Financial & other sectors. ## What is GoFax used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.95 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoFax?[Manage this product listing](https://www.g2.com/products/gofax/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoFax 0.0 VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price $9.95 Per User, Per Month Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (363) Value For Money 0.0 (0) Value For Money 4.7 (273) Customer Service 0.0 (0) Customer Service 4.8 (233) ## GoFax alternatives [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/199734/ICTFAX/#reviews) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) ## FAQs about GoFax Overview ### What company size and specific industries is GoFax built for? GoFax is designed for organizations in healthcare, government, financial services, and legal sectors, as well as other businesses that need business-grade online fax and SMS. It also serves resellers through base-level, enterprise, and white-label platform options, making it suitable for both smaller providers and larger organizations. Features and Usability ### What are the key features of GoFax? GoFax offers electronic faxes, fax management, fax number provisioning, and delivery tracking for fax workflows. It also includes email to fax, fax to email, API access, automated routing, and third-party integrations, plus access controls/permissions, encryption, SSL security, secure data storage, compliance management, and archiving & retention. Integrations ### Which third-party tools and platforms does GoFax integrate with? GoFax integrates with Cliniko and Zanda for healthcare and practice management workflows. These native connections cover the main third-party platforms listed in the catalog, giving GoFax direct integration support for appointment, patient, and fax-related processes across those systems. Getting Started and Support ### What training and onboarding options does GoFax offer? GoFax provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation gives written reference material, and videos offer visual walkthroughs for learning features and checking setup steps as needed. Getting Started and Support ### What customer support options does GoFax offer? GoFax provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here to assess response speed or helpfulness, so support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 358 Fax Server reviews Capterra data shows that buyers of fax server software rank the following features as their top priorities: - **Electronic Faxes** (**56%** of reviewers rated this feature as critical) - **Delivery Tracking** (**46%**) - **Encryption** (**57%**) GoFax supports all three of the features reviewers rate most important: **Electronic Faxes**, **Delivery Tracking**, and **Encryption**. Together, these capabilities help businesses send and receive faxes digitally, confirm document delivery, and protect sensitive information in transit, allowing teams to manage fax communications more efficiently and securely. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Compliance Management Track and manage adherence to policies for any service, product, process, or supplier GoFax 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Electronic Faxes: Create, edit, preview, and send faxes electronically - Email to Fax: Send and receive emails by electronic fax - Encryption: Convert data into a code for security - Fax Number: Chose between a local, international or toll-free number to send faxes from. - Fax to Email: Receive faxes directly in the email account - FoIP: Send/receive faxes through fax over IP connection - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- ## Pricing Basic $9.95 Per User,Per Month ## Integrations [ Zanda](https://www.capterra.com/p/180530/Power-Diary/)[ Cliniko](https://www.capterra.com/p/180878/Cliniko/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.