# Page 3 | BrandMail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is BrandMail the right Email Signature solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/203958/BrandMail/reviews --- BrandMail 5 (107) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of BrandMail ## Showing most helpful reviews Showing 51-75 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Carol D. PR and Communications Manager Education Management Used the software for: Less than 6 months ### "BrandMail email solution " March 1, 2022 5.0 I have found the support to be excellent and the staff quick to assist and to answer any questions. Being able to manage the system myself is also great as I can make required changes directly and the system updates and sync's easily. I haven't yet explored all the features offered but intend to do so. Pros BrandMail is easy to set up and updates automatically so that I don't have to worry to do everything manually. The email signatures across the school are now tamper-proof and consistent with our brand. I enjoy being able to update and edit as and when necessary and the customised email banners are excellent! The banners allow email signatures to be phase-specific and I can run different campaigns across the phases. The banners are also able to alternate automatically so each signature can have more than 1 banner. Cons It took a bit of time to get everything set up initially as I needed my IT department for this. The support from BrandQuantum was excellent though, and they worked with my IT team to get things running smoothly. You currently can't see your email signature when sending an email from your mobile phone. The mail sends with the signature but is not visible to the sender. This is a bit frustrating as users often sign off their emails not realising that the email signature is attached. Reason for choosing BrandMail They offered a solution based in South Africa, were extremely competitively-priced and their offering was exactly what I was looking for. Review Source Brian V. CEO Security and Investigations Used the software for: 1-2 years ### "Unmatched Customer Service" May 28, 2023 5.0 Their exceptional customer service is highly attentive and responsive. Pros \-BrandMail ensures a consistent, high-quality branding experience across my organization. Integrating the brand in email correspondence with clients reinforces the value of our organization.-Before BrandMail, employees had multiple variations of email signatures that created an inconsistent brand image to clients and potential customers. It degraded the value of our company brand. BrandMail resolves that issue with a consistent brand image. Cons BrandMail has proved to be a solid platform with attentive and responsive customer service. Review Source TH Tony H. Solution Provider Online Media Used the software for: Less than 6 months ### "Totally worth it." July 22, 2023 5.0 Pros I'm here to tell you about my experience with BrandMail by BrandQuantum, an experience that's been nothing short of amazing. Simply the best of any SaaS team I have encountered to date. This isn't just a product, it's a game-changer, and it's got more bells and whistles than you can imagine.It’s not all gumdrops and lollipops - the configuration process is a bit like assembling a puzzle. There's a lot of pieces and it can feel a bit overwhelming at first. But I think that is a good sign of just how much this solution can be tailored to fit your needs. It's like a suit that's been made just for you - it might take a bit of time to get it fitted, but once it's done, it's perfect.In my option, what really sets BrandMail apart isn't just the product, it's the people. The team at Brand Quantum treated me like I was their most important customer, even though I'm just a small account. They didn't just sell me a product, they took the time to get to know me and understand my needs.I had two onboarding sessions. The first was with \[sensitive content hidden\], a real whizz with all the technical stuff. He guided me through the maze of CNAME, DMARC, DKIM, and more, making sure everything was set up just right. The second session was with \[sensitive content hidden\]. Yes, the \[sensitive content hidden\]! She took the time to walk me through all the features and answer all my questions. Both \[sensitive content hidden\] were so friendly and genuine, it felt like catching up with old friends. Cons Configuration can be daunting, but that is also a testament to just how much you can tailor it to your specific needs. Review Source LH Lauren H. IT Specialist Medical Practice Used the software for: 6-12 months ### "BrandMail has been an awesome solution for our email signatures!" July 21, 2023 5.0 Pros We looked at a few different email signature softwares, but ended up going with BrandMail because of their focus on design, user-friendliness, and their general responsiveness! They were super quick to draft up beautiful signatures and get us started on a trial. Set-up with our workspace was a breeze; \[sensitive content hidden\] walked us through how it works so we can change things if we need but also don't have to struggle through a bunch of written directions just to get going.What's truly amazing is how responsive they continued to be even after set-up and trial was over! Any time we have an issue, I'm amazed at the speediness of responses and how quickly things are resolved. They make sure we feel comfortable bringing up any problems and have so much enthusiasm to help out. I truly recommend BrandMail and their team! Cons BrandMail is more than I could ask for in terms of signature software; I can't think of any downsides that you wouldn't experience with other companies. Technology always requires working out kinks; what makes it easiest is having people to work with who are knowledgable and excited to help, and BrandMail definitely provides that! Review Source Matthew S. Managing Director - Information Technology Financial Services Used the software for: 6-12 months ### "Brandmail Review" November 17, 2021 5.0 Above and beyond the product, the Brandmail team have been great to work with: from understanding our business, and our requirements, to being supportive, flexible, and proactive in helping us achieve our goals. We look forward to continuing working with them and exploring new products and functionality. Pros Brandmail by the team at BrandQuantum has been a great addition to our software toolkit. The deployment of consistent high quality email signatures, focused banners and brandme pages were incredibly important for a new organization starting up and building brand consistency. From a technical perspective, the seamless integration with Microsoft Outlook, mobile support, SSO support and centralized deployment and management were key factors in selecting and rolling out the Brandmail product. Cons Nothing to report . Review Source Response from BrandQuantum December 5, 2021 Matt, your business has such a bright future and we are so happy to play a small role in building your financial services brand. Thank you for the trust and total professionalism in managing this journey together as well as the technical input and ideas. We always welcome those! DE David E. Director Fine Art Used the software for: Less than 6 months ### "BrandMail is a Game Changer!" June 7, 2023 5.0 My experience has been incredible. I really can't stress enough that their customer service is simply incredible. There is a lot of bad customer service out there, and when you run across such exceptional customer service, it really makes you feel special. Pros My experience with Brandmail has been remarkable, mainly due to their extraordinary customer service. Despite the size of my account being relatively small, they've always shown me the highest level of respect, truly making me feel like a valued client. I can say without a doubt that their customer service is second to none in the software sector.Turning to their product, it has been an invaluable asset to us. The outstanding quality and visual appeal of our new email signatures have made a significant impact. I initially ordered signatures solely for my usage. However, my business partner was so taken with my first email showcasing the new signature that she immediately asked, "How do I get this?" Needless to say, we got her set up right away.In summary, the combination of BrandMail's extraordinary customer service and impressive product establishes them as a trailblazer in the realm of email signatures. Cons I can't say that there is anything I don't like yet about BrandMail. Review Source Judy G. Independent Telecoms Consultant Telecommunications Used the software for: Less than 6 months ### "Fabulous product for professional business branding" February 10, 2023 5.0 It was a most creative and inspiring experience with BrandMail. They presented us with a range of signature options and helped us put together an amazing, professional-looking product which we are proud to use on all mails. Pros We really appreciated the prompt, helpful interactions with the BrandMail team during the desing and implementation of our BrandMail signature Cons We had no difficulties whatsoever so I cannot list any cons Review Source YO Yentl O. Managing Director Insurance Used the software for: 2+ years ### "Managing your brand with ease " November 16, 2021 5.0 Pros The Brandmail solution great and really easy to use. With the click of a button, changes and updates can be made, which automatically pulls through to all staff emails. The software made it possible for us to ensure brand consistency and professionalism, creating brand recognition and leaving a lasting impression at the end of each email we send. The email banners allow us to promote new products/offers with the added benefits of adding click through links to the relevant offers. Our marketing team have peace-of-mind knowing that the latest company documents are saved on the toolbar. This also allows the staff to be more efficient by adding relevant documents to their emails with just a few clicks. On top of this excellent product, BrandQuantum provides fantastic customer service and always willing to assist. It continually improves, adding additional features that are meaningful to your business. Cons We don't have any cons about the software at this point. Review Source Response from BrandQuantum December 5, 2021 We value this passionate and enthusiastic team! Always willing to work with us on new features and enhancements. Thank you for your ongoing support and total brand partnership. SJN Sihle John N. Director: Projects & Operations Financial Services Used the software for: Less than 6 months ### "i-Chain & BrandQuantum Marriage for The New Ages" April 13, 2023 5.0 Nothing but the best professional and courteous as well as experienced filled demonstration of the product by the BrandMail team. It is what captivated our love and interest for the product. 🌹 Pros All Features demonstrated by the Awesome BrandQuantum team were all value adds that we shall use as i-Chain. Cons None to report on at the present moment as we are still riding the awesome journey. Reason for choosing BrandMail When you have met the best in the market nothing requires it to be compared to anything. It has proven to work and the results will bare the fruits that i-Chain is looking at reaping the rewards from. Review Source Response from BrandQuantum April 26, 2023 Thank you so much, SJ! May your business go from strength. AS Aaron S. President Financial Services Used the software for: Less than 6 months ### "Unparalleled Customer Service with a MUST HAVE PRODUCT!" March 31, 2023 5.0 Open your dictionary and find Customer Service, there you will find BrandQuantum. I can only speak no less than volumes to the level and degree of customer service BrandQuantum provides. They are unmatched to any experience I’ve had before. They are killing the game, I mean the ratings speak for themself. To put it into perspective, I am a startup who has only begun to dabble with Microsoft’s interfaces, they take the techwork and guesswork right out of it which is exactly what I needed. But hold on, it doesn’t stop here, the customer service isn’t the only golden goose here. Let’s talk about the product itself, I was pulling my hair out trying to format some funky signature that would appear at least somewhat consistent across different platforms and let’s face it, the only way you get that is by sacrificing quality, branding, and identity. What they provide not only rectifies that but offers so many unique branding capabilities. For all you start-ups, BrandQuantum is a no brainer must have, hands down. I told Paula as a start-up, we don’t have a lot to offer but the least we can do is provide clean, clear and consistent communication. Simon and Paula, y’all saved my hair, thank you so much! Pros Painless integration, world-class customer service, and consistently delivered signatures with massive scalability. Cons I cannot speak to one thing about the product or service that I may fault. Review Source Response from BrandQuantum April 26, 2023 Thank you for your kind words, Aaron. It has been an absolute pleasure to serve you! St Annes D. Head of Marketing & Admissions Education Management Used the software for: 1-2 years ### "Great tool for email branding" January 31, 2022 4.0 Achieved uniformity across our organisation. We are now able to promote events and deliver key messaging through targeted banners. Pros We love the design of our signatures and that there is uniformity across our organisation. The banners look classy and the in-house design team is always willing to assist with executing our ideas. Cons Initially, getting all our users synced onto the platform was a challenge, but we persevered and got there in the end thanks to our IT Department and the BrandMail team. Review Source VR Verified Reviewer IT Manager Accounting Used the software for: Less than 6 months ### "Fantastic product and support!!" July 10, 2022 5.0 BrandMail has provided us with an easy and scalable solution to manage our email signatures and templates. It also provides consistent, professional branding across the organization and we love the event and site advertisements we have included with our banners. Pros Easy to deploy. Easy to use. AMAZING support team. Cons No complaints as of yet. Review Source JS Jesse S. Manager Utilities Used the software for: 2+ years ### "BrandMail Signature" July 5, 2023 5.0 Using this product has been very easy and provides us with the ability to make changes quickly as needed. Pros Easy to configure and adjust per individual and department Cons We really don't have a least favorite part of the system. It provides us with exactly what we were hoping far. Review Source Menette V. Digital Marketing, Mobile App & Projects Coordinator Consumer Services Used the software for: 6-12 months ### "BrandMail is an Awesome product that made Marketing so much easier!" March 1, 2023 5.0 Pros The fact that we can manage our brand on each email that goes out and Marketing has full control on this. Cons There is nothing I don't like, it is a great product that helps a lot and the support we get is also great. Review Source PM Philippe M. CEO Information Technology and Services Used the software for: 6-12 months ### "Email management done right" May 21, 2020 5.0 Just fantastic and easy to manage and maintain. Pros Centralised control of ALL our signatures in the same back-end as BrandOffice has made the management of content and assets that much easier where they are shared. No user can make their signature pink and Comic Sans anymore and we can control our campaigns at a granular level. The two BEST parts for us are the analytics on usage and deep dive data on the emails sent, and the BrandMe page. We have seen very many click throughs to BrandMe which means people are storing our contact information and having a great experience doing so. Cons Honestly, similar to BrandOffice, no cons at this point. Alternatives considered [Rocketseed Email Signatures](https://www.capterra.com/p/171493/Rocketseed/) Reason for choosing BrandMail We found that apples for apples Rocketseed could not deliver the depth of functionality nor could it match the price based on this. We also contacted customers using Rocketseed to unpack their experience in our investigations. Review Source Response from BrandQuantum June 15, 2020 Dear Philippe, thank you so much for your great insights on BrandMail and we are so pleased that you have been able to get such value from our application. We look forward to you working with us and helping us test all the new features we have in the pipeline. JD James D. Managing Director Construction Used the software for: Less than 6 months ### "This is the best email branding solution that I have seen" July 20, 2023 5.0 The service, training right through to setup was outstanding Pros Ease of use and scalability along with a whole host of additional featured that we hadn't even considered, its a brilliant tool. Cons There are none that we have found at all Reason for choosing BrandMail Not only does it address our basic needs but it offers a whole host of further tools that we are implementing now. Its a truly brilliant solution that I would recommend to all. Review Source MS Mandy S. Head of ESG & Marketing Oil & Energy Used the software for: Less than 6 months ### "BrandMail review" March 3, 2023 5.0 Support from the BrandMail team is fantastic. They are always willing to assist and help out, from the top management to the support engineers. A pleasure to deal with the team. Pros BrandMail's email signature management solution enhanced our email brand consistency. We did not have a solution prior to this, and it was time-consuming to create each signature, as well as keep track of users when they changed their signatures. The platform offers easy customization, analytics, and promotional banners. Brandmail is a valuable tool for companies seeking to improve their brand image and promote their services. Cons If I could make one suggestion, it would be to enable/build the functionality where you can see tracked changes and comments appear in different colours for different email users in the body of an email. Review Source Pete S. Director of Advancement Education Management Used the software for: 6-12 months ### "BrandMail makes it so easy for us" August 30, 2022 5.0 Excellent - whenever we encountered problems they helped with trouble-shooting very quickly Pros The flexibility offered - so easy to make changes and adapt for screen sizes. It renders consistently across a range of devices Cons Nothing in particular. It is more expensive than alternatives but you get what you pay for. Review Source LM Linda M. Director Internet Used the software for: Less than 6 months ### "Instant professionalism on my email signature." September 28, 2023 5.0 Pros The installation was quick and easy. The support and assistance from BrandQuantum is next level. The design they did for me is beautiful. Cons It takes a little bit of time to learn the admin interface. Review Source AL Andre L. Group IT Manager Financial Services Used the software for: 6-12 months ### "Best Mail Signature Software " August 29, 2022 5.0 Great experience, great onaboarding and simply works Pros Very easy to setup and use. Software is intuitive and works great Cons No issues to report No shortcomings in the software Alternatives considered [Rocketseed Email Signatures](https://www.capterra.com/p/171493/Rocketseed/) Reason for choosing BrandMail Great marketing team that was patient, informative and provided step by step assistance. The software is easy to setup and rollout Review Source JK Joe K. Marketing Director Education Management Used the software for: 6-12 months ### "Brandmail - An excellent product! " May 22, 2020 5.0 Seemless, profesional and easy to navigate. Pros I love that it makes updating and editing a breeze. The professional look and feel reinforces our brand and reflects our need to remain relevant and attractive. Cons I look forward to the MAC version. Nothing negative to mention otherwise. Reason for choosing BrandMail I chose BrandMail based on the superb interaction I encountered with \[SENSITIVE CONTENT HIDDEN\] and her team prior to engaging with the product. Once we began interacting around the implementation and possible benefits of BrandMail I was further impressed by the ease and efficiency that this product brought to our School. I would recommend this product and company to any school, business or institution. Review Source Response from BrandQuantum May 27, 2020 Dear Joe, thank you so much for your wonderful review. We love working with you and your team. The Ridge is such a special school, seeped in heritage. Your team is unbelievably progressive and such a pleasure to work with. We are so pleased that BrandMail has helped to project the professionalism of the school. We look forward to working with you on future enhancements that will help The Ridge as it transitions into this new hybrid learning world! ML Mpho L. Head of Marketing Financial Services Used the software for: 1-2 years ### "JSE happiness" October 22, 2021 5.0 Great experience Pros Proven and tested and works well with microsoft Cons the orientation and sometimes outlook will not operate as Brandmail has not updated Reason for choosing BrandMail The functionality for branding consistency as well as improve efficiencies with content inserts and templates. Review Source Response from BrandQuantum December 5, 2021 Such a privilege to work with one of the top stock exchanges in the world. We know the importance of security, as well as the strict policies and requirements, and are so pleased that BrandMail has met these requirements. Mpho, our new versions now allow for sending whilst syncing - we know you'll love that! ;-) EJ Eben J. Managed Services Manager Telecommunications Used the software for: 6-12 months ### "Excellence in Service" August 24, 2022 5.0 From the onboarding, there was always communication between the technical and the client, we love the response times when we do have questions, they were answered fast Pros The signature features are incredibly up to point, think the key feature is that our emails signatures are ALWAYS showing up correctly, if we need to edit our signature we can do so with ease Cons There is nothing we don't like about this software, It just works the way it should and intended to be Alternatives considered [WiseStamp](https://www.capterra.com/p/153237/WiseStamp/) Reason for choosing BrandMail The interaction from the sales department, and the turnaround time Review Source KH Kirsten H. COO Financial Services Used the software for: Less than 6 months ### "We LOVE BRANDMAIL!" May 8, 2023 5.0 We have had a great experience from start to finish. We love the design and ease of use of the email design system. Pros We love our Brandmail signatures. Our clients and suppliers have complimented us numerous times; they give our business and branding such a professional look. Cons We cannot complain about anything, happy with Brandmail. Switched from [Exclaimer](https://www.capterra.com/p/188561/Exclaimer-Cloud/) We wanted something with QR code functionality. Review Source DG Destiny G. Director Public Relations and Communications Used the software for: 2+ years ### "Consistently branded emails every time" September 2, 2020 5.0 Pros BrandMail combines branding expertise with an easy to use software solution that delivers professional, on-brand emails with beautifully designed email signatures. A great benefit for me is being able to see my email signature on every email before I send it, which means my emails don't get blocked by recipients spam filters and every email I send aligns to the brand standards. I love my BrandMail signature. Cons No cons experienced as the software is seamless and integrates into Outlook so well. Review Source Response from BrandQuantum December 5, 2021 Whether it's one person or a thousand users, the consistency challenge is the same for everyone. So pleased that BrandMail can give you the peace of mind of knowing that your signature will look 100% consistent across devices.