# Page 3 | Adobe Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Adobe Connect the right Meeting solution for you? Explore 701 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203963/Adobe-Connect/reviews

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Adobe Connect

4.3 (701)

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Last updated March 13th, 2026

# Page 3 - Reviews of Adobe Connect

## Showing most helpful reviews

Showing 51-75 of 701 Reviews

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Reviewer's Role

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Frequency of Use

VR

Verified Reviewer  
Musician  
  
Used the software for: 2+ years

### "Very useful tool for hosting virtual meetings. Does have a few bugs and limitations!"

July 6, 2018

4.0

This is a great software for hosting interactive virtual meetings and classes.

Pros

I have used Adobe Connect for hosting MANY meetings where some attendees could not be on campus. It works well for its purpose. It has just enough features to do everything that you need it to, but not so many features that it is overwhelming. I frequently use the recording feature to keep track of meetings and distribute them later to folks who couldn't attend (as well as go back and listen to some parts for note-taking purposes). It's also nice to be able to switch between meeting room formats so that you can share a separate screen, add notes during the webcast, upload files to share with other participants, etc.

Cons

Honestly, I feel that there are some better options available that have the same types of features. Adobe Connect tends to be quite buggy. I've had a lot of problems with people getting dropped or having bad connections. Sometimes audio or video freezes up while we are using it, especially when trying to share screens. Participants also have to be a bit tech-savvy when using the software, if they want a good experience. I found that many of the people tuning in did not have headphones which caused a lot of volume/feedback issues. I often end up having to put "tech support" shoes on while trying to run a meeting, in order to get everyone on the virtual end to be able to hear and see the meeting clearly.

Review Source

Ahmet Fatih Y.  
Instructor  
E-Learning  
Used the software for: 6-12 months

### "Collaboration with the audience must be easier"

December 15, 2020

4.0

We have been able to meet with our students. We would expect an improved UI design, easer to use icons and tabs both for the students and the presenters. It looks primitive when compared to other popular applications. (Zoom, Tandem, Meets)

Pros

Adobe Connect features specific sections for notes, easy surveys, screen shares, and document uploads which are really cool if you manage are planning to lecture with little interaction with the audience. You can present your work, get audience opinions via polls and sketch on the shared files.

Cons

We have been using the program since the outbreak of Covid19 around March and the overall concern of many of the teachers is that they cannot indulge the students into the meeting. The reasons stated (and I also experience) are: students have conncetion problems starting the porgram, they log off when trying to activate mic or camera, once the voice is activated you have to wait some time to hear the student as the system activates and lets him/her heard by the others. Overall, this pai program makes me (and the other personnel) feel that the free version of other programs (Zoom maybe) works better for video conferencing and collaborative teaching.

Review Source

Amanda H.  
Financial Analyst  
Semiconductors  
Used the software for: 1-2 years

### "High quality videoconferencing"

August 29, 2022

5.0

Adobe Connect has features that stand out and make it an effective choice. It reduces costs and optimizes the company's communication capacity.

Pros

It has a pleasant and easy-to-navigate user interface. It has a reduced learning curve. It allows you to connect in an easy and agile way, from anywhere and at any time, using any media, device or operating system. Security and scalability are two characteristics that stand out in this platform. It enables effective videoconferencing and screen sharing. It offers a library of content stored in the cloud for easy access.

Cons

Although this platform is very robust and versatile, it is necessary to have a good bandwidth to enhance the experience and enjoy all its features to the fullest.

Review Source

Michael B.  
IT Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Exponentially improves collaborative work"

May 28, 2022

5.0

Adobe Connect offers all the tools used today to keep teams communicating effectively. It is a really useful platform that you need for your business.

Pros

It has an elegant simplified interface that allows you to focus on common places of work. It allows video meetings with high quality. A whiteboard can be created and used to dynamically share and display information. Chat provides the ability to communicate and share content in real time.

Cons

This is a very complete and efficient platform. So far the only downside is the simplicity of some of its features.

Review Source

Samson L.  
Sr IT Analyst  
Financial Services  
Used the software for: 2+ years

### "Need major updates to successfully move away from Flash"

August 31, 2020

3.0

Given that Adobe is such a well-known company, Adobe Connect is certainly not it's top product. Unless you have some history with Adobe, if you are new to Web-Conferencing software, you certainly should look elsewhere.

Pros

Adobe Connect does not have a rich history, at least compare with WebEx. As an Adobe Product, it relies heavily with Flash when it first introduced. It was fairly successfully at the beginning. It's a very common training tools, and that was how I started using it. We used it for training sessions, attendees can interact with various aspects of the program and with each other.

Cons

As Flash is dying, Adobe is in need to make a major move to get off from Flash. However, the new product is not s successfully as the original Flash version. During the current pandemic when web-conferencing software is most needed, there is a lot of downtime. The issue is can be capacity of its server. Subscription is also an issue. You have to deal with retailer instead of directly with Adobe. Also, there is only Annual subscription and lack a shorter term. If you need to host >100 users session, be aware. Although it is dorable, license and technical are both need to be worked out first

Review Source

NE

Narciso E.  
IT Training Specialist  
Law Practice  
Used the software for: 2+ years

### "Training Facilitation Made Perfect with Adobe Connect"

August 10, 2021

4.0

The pandemic increased the need for educators to come up with strategies to facilitate training in a manner that provides 'in person-like' atmosphere. Adobe Connect supports this.

Pros

The pods. They can easily be added and there's plenty to choose from.

Cons

It seems to keep having compatibility issues with Intrado.

Review Source

VR

Verified Reviewer  
Studente  
Higher Education  
Used the software for: 1-2 years

### "Una buona piattaforma per la didattica a distanza"

March 28, 2023

5.0

Pros

Il prodotto è tutto sommato di utilizzo semplice e intuitivo, l'interfaccia permette di avere l'aula e la chat a schermo senza dover aprire varie finestre, come spesso accade invece nei suoi competitors gratuiti.

Cons

Talvolta poco intuitivo e con un interfaccia vagamente retrò, ma tutto sommato utile.

Review Source

BS

Brian S.  
IT Manager  
Libraries  
Used the software for: 2+ years

### "Good software, harsh licensing"

May 9, 2022

5.0

While we had no problems with the software itself, we eventually went away from Connect because of the way Adobe licenses it. They make it really difficult and overbearing.

Pros

The software is friendly and does what you need it to do. The interface is simple and can be picked up easily

Cons

Our biggest complaint about this product isn't the product itself - it's Adobe. Adobe's licensing scheme is very difficult to work with and not friendly at all.

Alternatives considered

[WizIQ LMS](https://www.capterra.com/p/137808/WizIQ-LMS/)[BigBlueButton](https://www.capterra.com/p/162664/BigBlueButton/)

Reason for choosing Adobe Connect

We migrated away from Connect because of licensing restrictions.

Review Source

KD

Kelsie D.  
Training and Communications Coordinator  
Retail  
Used the software for: 1-2 years

### "Decent for smaller groups"

January 25, 2022

3.0

While the core of the program was good, it just wasn't built for the number of people I had using it. If you are in a large company, I would go with Adobe Captivate Prime instead.

Pros

Connect has a lot of features that are helpful, such as completion reporting, courses that can be grouped into curricula, and bulk uploads to add users.

Cons

There is no bulk way to remove users, so you have to go one by one. The interface looks outdated, and adding courses to different catalogs is difficult.

Review Source

TP

Takeisha P.  
IT media Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Still one of the best out there but has room for improvement. "

May 7, 2022

4.0

Compared to other platforms like Microsoft Teams I still prefer Connect. But I think that if they don't make some improvements that they will be left behind quickly.

Pros

Has some very good features and customization.

Cons

The editing. It is not very good and taking something offline is very cumbersome.

Review Source

Cathy A.  
Facilitator and Consultant  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Adobe Connect is Not For Me!"

April 29, 2020

3.0

Very poor experience. Here is an unedited cut-and-paste message from their customer service team: Hi cathy, For Adobe connect concern only you need to contact in that number they will help you with the information if issue is not resolved please contact us back with the same case reference number we will help you with information.

Pros

As a presenter, when someone else is hosting a webinar, I have found Adobe Connect easy to use. I have enjoyed the various features and the way the set up looks when I am delivering a presentation. It's clean and seems to provide a good experience for attendees.

Cons

I tried, really tried, to create an account and use this system so that I could offer webinars to clients and potential clients. I am not really tech-savvy but I am not stupid either and I have always been able to learn new systems and make them work for me. Not this time. I needed customer service to set myself up as an admin. I watched quick start videos and tutorials, read user guide materials and even took a live demo. Nope. All of it was so far over my head I could not process what they were saying. When I reached out to through the sales staff they made it clear they were not interested in my business. They want big companies with IT departments, not sole proprietors trying to help nonprofit organizations.

Reason for choosing Adobe Connect

I wanted a stable platform that provided a good experience for the participants.

Review Source

VR

Verified Reviewer  
Meeting Planner  
Government Relations  
Used the software for: 2+ years

### "Used to use WebEx, but Adobe Connect is so much better!"

December 18, 2018

5.0

This is hands down the best training or collaboration software I've used. From meetings where a lot of planning needs to happen and documents need to shared or edited live, to training sessions that are run by subject matter experts, Adobe Connect frees you up to get the work done. I am a producer for webinars, and have also trained others to use this software. I haven't been able to find any close competition yet!

Pros

The flexibility of Adobe Connect is great. Want to have three hosts and five presenters? No problem! There's no "ball" to have to track and shuffle to give people permissions. You can even set permissions for users before they even enter your meeting room!

Cons

Some of the features aren't very intuitive, so the learning curve was unnecessarily steep. However, if you Google around and keep at it, you'll find a lot of cool features you might otherwise miss. I'd also love it if they added the option to turn on dynamic video switching, so the active screen would automatically switch to the active speaker (a la Skype). I've mentioned this to Adobe, and sounds like this might be an added feature soon.

Review Source

JAJ

John Aries J.  
HR Manager  
Human Resources  
Used the software for: 6-12 months

### "Great tool for an online training class"

December 7, 2021

5.0

As a presenter, it is great to know that you will be the only one who can start the conference and there are not chitchats on the side while you are out. However, it will also be a downside since if the presenter is late then no other people can start the conference which can be a waste of time.

Pros

The software provides reporting capabilities on the timestamps of the attendees which makes the attendance reporting of a training class easier than to do it manually.

Cons

While the presenter can manage the microphone usage of the attendees, it is hard as a user to maintain a quiet background because as a user, I did not locate the noise cancellation option.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Adobe Connect

The reporting capabilities for attendance purposes.

Review Source

Corine T.  
Frontend Intern  
Public Relations and Communications  
Used the software for: 2+ years

### "Useable and Decent"

November 9, 2019

3.0

My overall experience with Adobe Connect was alright. I was able to use it for its proper purpose, but it definitely worked a lot slower than other software. Some of my classes also stopped using Adobe Connect for office hours because it was older and slower than other software.

Pros

Adobe Connect is definitely a useable tool to use, although it seems to be a bit less modern than other tools. I like that there are options for video chatting, voice only, text chatting, and sharing screens. This came in handy for school projects and office hours that I attended in school. I study through an online university and Adobe Connect is what we used to connect with teachers for office hours and for presentations. While having office hours, students were able to easily ask the teacher questions and the teacher was able to share their screen with us.

Cons

What I least liked about this software is that it seems not so updated compared to more modern products that do the same thing. It was also a little bit difficult to use at first. I thought it worked very slowly as well.

Review Source

RS

Ray S.  
Success Manager  
  
Used the software for: 2+ years

### "I use to sell Adobe Connect...Best Reliable Conference Platform on the Market"

June 27, 2017

5.0

This was the best conferencing tool. Sold it and used it daily.

Pros

You can customize your conference room depending on how and what you want to share. There are pods within your conference room which allows you to have a document sharing pod, a video sharing pod, a chat pod, survey pod, etc. To many to name. You can host one on one as well as one to many(Events). I use to train clients on this tool and the feedback was always positive. The interface dashboard is very is to navigate while in the meeting because you can show only what you what your audience to see. This allows you to pull documents, presentations and videos in the meeting on the fly. You can also record your meetings and send out recording that can be tracked to know if the recipient viewed the recording and or forwarded. There are way to many pros to name. The company I worked for was a conferencing provider and we sold partner products...WebEx, Microsoft, etc and Adobe Connect was always ranked high. One other pro...there is no download to join a meeting, you click the link and you're in. Ever tried to join a meeting and have to wait for something to download on your desktop before you enter - headache.

Review Source

Trina H.  
Coordinadora editorial  
Arts and Crafts  
Used the software for: I used a free trial

### "Overcome the barriers of space thanks to this software."

September 24, 2018

5.0

Adobe Connect is one of the software I use most regularly when I hold high-level meetings, involving managers of other publishers, cultors, artists, musicians, and other members of the various publishing projects we intend to undertake.

Pros

Currently in our publishing house we have made many links with authors and musicians outside our latitudes, with whom we have developed joint work to align strategies for the construction of new books, where music and literary elements go from the hands of the experiences, anecdotes and stories of these authors. Adobe Connect has been a fascinating tool, which has allowed us, among many things, to overcome this barrier of distance, thanks to a comfortable and highly interactive online conference room, where we interact and steal information according to our interests as a publisher. Another innovative element of this efficient software, is the possibility of establishing lines of work for each room in order to treat each topic with special depth, without combining themes or dispersing information. Another positive argument of this software is its warm and functional interface that segments the roles of each of the people who participate in videoconferences, making much easier the work of editorial research.

Cons

One of the impediments that seem when I use this software is that for some artists and developers it is not very easy to use, having to do small introductory courses to use it as I wish. This happens because there are certain aspects of computing and software management that are not so digestible. However, it is not such a big obstacle that it detracts from this incredible software.

Review Source

VR

Verified Reviewer  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "A feature that I really liked in Adobe Connect."

May 5, 2022

5.0

Although my use is not much in this program, but I like the quality and accuracy of the video, and I feel the desire not to end the connection.

Pros

This program allows to include and organize a number of users within your group and in separate rooms from each other, something I liked, and with some programs such as Microsoft PowerPoint. Also, creating an invitation to users and controlling them by placing them in separate rooms, accessing permissions, distributing tasks, etc. Other than all that, it is enough that it has great video quality, unlike other software on the market , and this is one of the features that is close to my heart.

Cons

I think the main obvious drawback is that you can't invite non-Adobe users within the platform. Sometimes there are sound problems even when everything is fine, not much, but it causes a disturbance when it comes.

Review Source

Sarah C.  
Freelance Writer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Welcome Addition to the "Virtual Meeting" Arena"

January 15, 2023

5.0

Adobe Connect is intuitive and pretty self-explanatory, which it would have to be to compete with the ubiquitousness of platforms like Zoom and Skype. It's got the crisp and modern flair of virtual platforms like Facebook video but includes the professionalism and high-caliber respect needed for companies and agencies seeking a legitimate and user-friendly experience for hosting educational content, e-learning and training, and all the customer relationship management solutions their little hearts can come up with. Just a note to everyone getting ready to test the waters, it's easier to just dive in the deep end and download/trial Adobe Connect yourself than it is wade through their murky website's"how-to's"; luckily for them, their new product stands for itself and Adobe Connect is a bright and pleasing addition to the the world of shared virtual/digital experiences.

Pros

Adobe Connect makes a colorful splash into the world of virtual meetings and "sharing from a distance", Adobe with their sharp design and cheery, colorful user-interface. While better end-to-end experiences for smoother video and audio are promised, it was really their easy to personalize stage that allows each presenter to design a shared experience to fit their needs for that particular meeting. The favorite feature is definitely the customizable pods that allow a much needed dose of fun to be seamlessly integrated to any presentation and guarantees your audience isn't actually engaged and involved instead of "just there".

Cons

The Adobe website is very lacking and antiquated compared to the modernity of their new Connect platform. Although they are NOT lacking in online explanations, guides, videos and "how-to's"...the problem is that they're a mess. Their product pages are all over the place without any real internal linking or logical order/navigating, which made them hard understand and even harder to use a resource or solution.

Review Source

Faiyaz T.  
Owner  
Design  
Used the software for: 1-2 years

### "An expensive option compared to others..."

August 29, 2020

3.0

My overal experience with Adobe connect is cool but very expensive for me! So had no other choice but to migrate to a cheaper option...

Pros

Ideal for High end professionals who need to be under the hood of Adobe Ecosystem. Meetings and heavy files sharing are available. Adobe's smooth as well as attractive navigation and interface is just mindblowing! Slide Sharing and Audio recoring or Playback is Awesome! Screensharing, Whiteboard and lots of other exclusive features.

Cons

Expensive!!! 50$ a month! other than that the Cons are likely very less! But one of them is also major! It works Properly in Chrome Browser of Mac But not in PC. IE is to be used to solve the problem. Virtual Background is still not supported but its not a serious issue or just can be termed as a fancy one!

Review Source

LT

Lucia T.  
Administrative assistant  
Automotive  
Used the software for: 1-2 years

### "very complete tool for conferences, talks, videos... for a digital world"

July 24, 2023

5.0

It is true that there are more and more tools of this type, but Adobe Connect has characteristics that make it stand out from the rest by showing many more options.

Pros

very good option for online conferences, meetings or different talks. What I value most about this tool is being able to access videos or recorded meetings.

Cons

This tool is very complete, for me there is no but, but it is true that if you are only looking for a simple software for meetings this is not it. since it has many more capabilities

Review Source

VR

Verified Reviewer  
Human Resource & Benefits Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "A great tool especially if you work remotely"

April 17, 2019

3.0

Overall works well.... it helps me manage my meetings as well as stay connected. Good solid product.

Pros

I do love that it works right in the browser, it has all of the features you would expect as well as the trustworthy name adobe. I work with three monitors and this software can manipulate through all easier and I do not lose track of where I am. It is user friendly for folks who are not use to all of the functions of virtual meetings. I just love it, I don't always like to use the cam and I like that I can pick and choose. I stay fully connected in everyway I need to remain remote but functional.

Cons

Pricey, but that was to be expected with the name I suppose. At times if you have to many tabs open it can get laggy. This can also depend on ones connection as well. Not a con of the software, more user error as there is always someone saying they have an audio issue. I do wish there was an easier way to manage attendance, I am always trying to make sure with my monthly OE new hire meetings.

Review Source

CK

Chandni K.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "Sophisticated and Great Video Conferencing Tool"

April 21, 2021

5.0

It is one of the best tools I have personally come across, even given its drawbacks. It helps maintain a consistency in the product delivery and by far, I have not faced any major problems. I would certainly recommend this over the competition.

Pros

The software stands out in comparison with competition as: - Quickly connect with clients and co-workers inter large conferencing rooms with a password protection. - You can chat and do video conferencing simultaneously - you can share links, and even upload documents - Pods - the software allows us to upload files into the server which are organised or grouped together for easier downloads. These are highly customisable. - Easy to do recording of sessions and has a special attendance (roll count) section for better customer use - Has a great playback quality enabling better recollection for later.

Cons

Though a very straightforward software, it has its own challenges: - It seems very cluttered to begin with. You have to do customised re-arrangement for better visual appearance. - Sometimes it randomly removes people from the conference room. It was a major issue in the beginning but seems to be improving with time. - There is a problem with uploading certain files like word document, while some like pdf documents need to be resized constantly.

Review Source

Chris S.  
Educator  
Education Management  
Used the software for: 1-2 years

### "Adobe Connect has been replaced by Zoom for my company, but I prefer Adobe Connect"

July 23, 2019

4.0

Pros

One of the best parts about Adobe Connect was how quickly and easily you were able to connect to meetings. I loved the fact that as soon as I logged in, a number was ready to call me and have me join a conversation quickly, whereas with Zoom, I feel like logging into a meeting takes essentially triple the time. I also like being able to pause myself if I need to step away very quickly, where I have not found the ability to do that in Zoom.

Cons

Some of the features seem a little dated and it is not the most user friendly experience, and I think this is why my company has ultimately switched.

Review Source

MS

Miranda S.  
Associate Director of Prevention  
Non-Profit Organization Management  
Used the software for: 2+ years

### "If you're very familiar with technology, this is the software for you"

October 6, 2022

4.0

Pros

The software allowed for substantial interaction with our audience. Alternatively, we could set things up for folks to self-guide

Cons

The software is not as intuitive as other platforms. Additionally, some of our staff struggled to navigate the features.

Review Source

Carmen A.  
Directora de Metodologia y Analisis Electoral  
  
Used the software for: 2+ years

### "It is an innovative and useful tool"

March 13, 2018

5.0

Tool according to modernity, connects us from anywhere in the world, is simply excellent!

Pros

What I like the most is that through this tool I learned to do lectures and classes live! It is a very interesting and very useful tool, it has an extensive menu in general, it is very good

Cons

The icons should be more striking, because many times I get confused and it is unpleasant to place the microphone in silence or activate it when I do not want it

Review Source

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