# Page 5 | Adobe Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Adobe Connect the right Meeting solution for you? Explore 701 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/203963/Adobe-Connect/reviews

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Adobe Connect

4.3 (701)

[View alternatives](https://www.capterra.com/p/203963/Adobe-Connect/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Adobe Connect

## Showing most helpful reviews

Showing 101-125 of 701 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jamie B.  
Java Architect  
Management Consulting  
Used the software for: 2+ years

### "Most powerful meeting solution"

August 29, 2019

4.0

Its security checks nobody can access my data without my permission which is interesting as well. I would say it is complete and reliable product.

Pros

One of the best collaborative tool is here. Indeed best software that can be used to make documents, worksheets and other training sessions online in any sort of organization. For engaging participants it has few design features which enables in its use if access easier and also the screen sharing becomes more convenient with it.

Cons

Moreover, the connections are bit weaker and quality of the sound sometimes troublesome which makes my experience a bit annoying otherwise I like this application with all its terms and condition.

Review Source

VR

Verified Reviewer  
Learning + Launch Strategist  
  
Used the software for: 1-2 years

### "Better for larger organizations than small biz owners or solopreneurs."

July 11, 2018

3.0

Pros

I first used Adobe Connect when I was doing training and professional development for a large non-profit. I used it quite literally everyday and found it essential to creating a quality learning environment. Now I use it sporadically for teaching my own courses and sometimes recommend it to clients and assist them in setting up their webinars/courses. This is a true e-learning tool that's probably more than what most small biz owners will need. It's definitely intended for pros and people who do quite a bit of online teaching. (I.e., if you just need video conferencing, there are easier to use and less expensive options. But if you frequently need to create a professional and interactive virtual classroom, this is a great tool.) It has the expected functions: screensharing, PDF/document sharing, survey and Q&A capabilities, meeting recording, etc. Customer service is good, but I rarely needed it since they have some quality tutorials available.

Cons

The price is on the expensive side and the more functionalities you use, the glitchier it can get. However, I found that most of the glitches happened on the host side of things, not the end-user or student side.

Review Source

LK

Liz K.  
Marketing Strategist  
Higher Education  
Used the software for: 6-12 months

### "Better than what we moved to, in hindsight"

October 15, 2019

3.0

There is no such thing as the perfect webinar platform. If Adobe Connect had made efforts to optimize their platform for UX and to update the look and feel, I would be inclined to reconsider the technology.

Pros

Plugins. We moved to a different webinar software provider for several reasons, with the largest being the need for the audience to have to download plugins in order to participate. Now that we are using a web-based platform that does not require plugins, we understand the value we lost, because without this feature, the user's connection is only as reliable as their (usually wireless) internet connection, which is not ideal for this type of technology. Never thought I'd say this, but I miss plugins.

Cons

The interface was tired and in need of a refresh. It didn't work for our brand for this reason. The customer service process was also cumbersome and took a while to get answers, and sometimes there were no answers. The backend event setup was also not the best UX.

Review Source

VR

Verified Reviewer  
Director of sales  
Mining & Metals  
Used the software for: 2+ years

### "Great for e-learning! "

May 5, 2020

5.0

This has helped the kids successfully view live e-learning lessons!

Pros

I love how easy this is for the kids to use during these uncertain times for e-learning at school.

Cons

Sometimes it glitches and you have to sign back in, but not a big issue at all.

Review Source

Marci D.  
Lapidary  
Arts and Crafts  
Used the software for: 6-12 months

### "Connects me to my Professors!"

July 29, 2021

5.0

Overall this has been a really critical part of my college degree. Taking online courses is a task alone, but having a software like this makes it much more manageable and easier.

Pros

I use this software with my classes I take online. I have multiple professors that use this and it's pretty simple and easy.

Cons

I would like the option to connect to my professor when available. Right now the professor has to initiate the meet.

Review Source

TM

Tyler M.  
Digital marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Big Fan, great product.... but a few things to take notice of"

August 22, 2018

4.0

Overall, I love the product but wish I could find a better way of producing output reports to manage attendance. I'm sure there's a better way of doing it the way I currently do, but I couldn't find it myself. There could be a more pronounced, efficient way to come up with solutions in this area and others. If the audio issues were resolved, I'd be even more excited about Connect. The multi-function platform fits our Manager training very well, although we experience issues along the way from time-to-time.

Pros

I am an avid user and administrator of Adobe Connect, it is a great product. the features I like most are on the admin side, with the recording features and uploading capabilities. It's great that on a single platform, I can host over 40 people, all while launching everything from separate chat windows to PPTs, to audio recordings, embedded videos, and more, all while maintaining consistent bandwidth quality.

Cons

I constantly run into Audio problems. Every presenter I have use Adobe, which rotates on a bi-weekly basis, has a different setup, computer, and audio equipment. This seems to be a problem about half of the time, with different people having different issues syncing either their mic or speakers. This became hugely problematic in the first week as I had an audience of about 75 people, where I needed to take time away from the session to troubleshoot audio issues.

Review Source

AE

Anne E.  
Mental health specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Connect and share your presentation with ease"

July 25, 2021

4.0

Meetings are more accessible to all staff with adobe connect. No delays in presenting information as you can do it all in your meeting with adobe connect. Real time chat is great to get your feedback. Also has private chat for those who dont want to have their questions shared. Navigation of the software is easy for anyone to use. Sharing of screen and files is a breeze.

Pros

Easily connect your meeting with adobe connect. No need to leave the office, its virtual. Present important info and instant chat is available to get real time feedback from guests.

Cons

I dont have any negative thoughts about this software

Review Source

Thomas F.  
System Engineer  
Information Services  
Used the software for: Less than 6 months

### "Adobe Connect is perfect if you're already in the Adobe ecosystem"

October 19, 2022

4.0

I did not have the best overall experience with Adobe connect and only use it for about 6 months until moving on to something better

Pros

Adobe connect had several amazing features but most of them had to do with other Adobe products meaning if you weren't in their ecosystem it was very difficult to integrate things

Cons

I did not enjoy how other Adobe products were constantly advertised to me and it felt like without those other products Adobe connect couldn't do everything I needed

Review Source

AL

Alicia L.  
Business Owner  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Solid Tool for Web Conferencing"

December 30, 2022

3.0

It is multifunctional allowing you to share files, and presentations, and organize attendees into pods for group work. It also is able to record the sessions for future viewings.

Pros

I appreciate that you can run the app from your browser and it is also mobile-friendly. It offers high-quality video conferencing and is useful for running my international business.

Cons

Some participants in the conference have issues getting the platform to work, ut requires a strong internet connection. It does require some high-level software knowledge to set up the back end.

Alternatives considered

[Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Review Source

DH

Dinidu H.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "The Best Web Conferencing Platform"

October 9, 2019

5.0

It's the best tool of this kind on the market as it has all the features needed to organize and coordinate online projects. It's expensive, however, the annual subscription offers a good discount.

Pros

It is a premium product from a trusted brand. Features like dynamic participation and video recording make it a useful tool for any team that is looking for an all-inclusive web conferencing software.

Cons

It's an expensive product. It comes in three pricing plans with monthly and annual billing options. Fortunately, there is a 30-days free trial. The Meetings module is free for up to three participants.

Review Source

Amanda B.  
Technical Support, Training and Development  
Computer Software  
Used the software for: 2+ years

### "I don’t use it anymore"

September 22, 2018

2.0

I worked with my team to reach out to their support and they weren’t able to recover the recordings to something usable. After so many chances, we had no choice but to change software.

Pros

It was easy for others to connect to your conference (but we still had issues).

Cons

I had multiple recorded webinars where the video and audio fluctuated this a wave. This meant it wasn’t just mismatched, but either the video or audio kept speeding up and slowing down. This means I couldn’t even use video editing software to fix it without hours of work. I ended up having to re-record with another software.

Review Source

VR

Verified Reviewer  
Vice President, Admissions  
Education Management  
Used the software for: 2+ years

### "Great for holding virtual meetings and webinars"

July 24, 2019

4.0

Pros

There are many different features to use within Adobe connect when you are holding meetings or webinars. The breakout room feature is great for learning sessions because you can hold smaller discussions within a larger group. There are also other helpful features, such as raise your hand, polling and private chat.

Cons

There can be a learning curve if you're rolling out the software more broadly across your company. Extensive training is important if you want to get the most out of using Adobe Connect.

Review Source

Leonard C.  
Independent Consultant  
Professional Training & Coaching  
Used the software for: 2+ years

### "Big name, weak webinar solution"

November 20, 2018

3.0

Pros

It's supported by Adobe, one of the biggest players in the software industry.

Cons

The user interface for both users and hosts is inefficient and unattractive. Modules are not entirely customizable - you can resize within certain ranges, but you can't maximize a chat window for example. There is a noticeable delay between presenters changing their slides via screenshare and when the visual changes for webinar attendees. Creating and managing sessions in the host backend is clumsy and complicated compared to other webinar platforms.

Review Source

Wulliams C.  
Coordinador de Promoción y Gestión Patrimonial  
  
Used the software for: 6-12 months

### "Work meetings are great thanks to Adobe Connect solutions"

July 21, 2018

5.0

The use of video conferences, webinars, meetings with non-contact clients and learning new web tools are now more effective for my professional development thanks to Adobe Connect. Having this software in your company and personal business is very important, and I recommend buying it

Pros

This software has many good things to review: -Work meetings with this software have a very good performance. -The use of Android devices, IOS and tablets, makes Adobe Connect more versatile software for team meetings. -You can do seminar rooms with excellent capacity. -Web support for the use of this software is quite efficient and capable

Cons

Since we used this software in all of our meetings, both as a team and with clients and bosses, we have had an exponential increase in our productivity and personal skills, which is why I have no complaints about this software.

Review Source

Chris M.  
Athletic Trainer  
  
Used the software for: Less than 6 months

### "Effective but overly simplified."

July 16, 2018

3.0

Pros

The product was free to use and had very little issues throughout the webinar using this software. All that was needed was a quick download and the program started up with no apparent issues. The quality was mediocre but clear. I did not have any connection issues throughout the entire webinar (3.5 hours). All necessary information (speaker video, presentation, chat window, and "downloads" section were all available in one window.

Cons

While I never lost connection, I did experience several obvious instances of audio and visual lag despite my internet having plenty of speed and being the only person on at the house at the time. The one window was convenient but the lack of customization for the individual sections within the window was disappointing. I could not increase the size of the presentation without going into full screen mode which then covered up the speaker video. I also was unable to separate any of the sections into their own windows which could have helped since the default presentation viewer was too small to effectively follow. I will admit that this review is written after only one use so maybe that is a feature that was simply unable to find.

Review Source

VR

Verified Reviewer  
¿ídící letového provozu - ¿ák  
Airlines/Aviation  
Used the software for: 2+ years

### "Quite good communication device"

September 12, 2019

4.0

It is suitable for online presentations with the possibility for questions of the participants.

Pros

There are more possibilities how to share your documents, presentation and communicate through online discussions. You can adjust your layout. You can use the same presentation layout as the host, or you can leave the others in a different layout, and you can host it in a different layout.

Cons

Sometimes, it is difficult for some participants to set their microphone correctly. However, this is a general problem of all such communication devices.

Review Source

Elyse B.  
Assistant Manager  
Education Management  
Used the software for: 1-2 years

### "My very favorite webinar software"

September 9, 2019

5.0

I did a lot of research before choosing webinar software, and Adobe Connect came out on top. The value, efficiency, and ease of use really can't be beat. A great solution for people working with small and large groups alike.

Pros

When I was assigned the task of designing and implementing webinars (and selecting software!), I knew that I wanted something simple, user-friendly and (dare I say it?) attractive. I'm relatively good with computers, but no genius, and I wanted something that I could use quickly right out of the box. Adobe Connect was perfect. It let me customize my webinar so that it had the exact look and functionality (file download, chat, raising hands, etc.) that I needed. And it let me record!

Cons

I really love this software, and I don't have much in the way of complaints. I feel like Adobe Connect is less popular than some of the other options out there, so you may be introducing clients to it on a regular basis. I didn't find this was a problem, though, because the software's so easy to use to begin with.

Review Source

Lenee K.  
Recruiter  
Mining & Metals  
Used the software for: 1-2 years

### "One of the effective tools"

August 28, 2019

4.0

It is specifically designed to take benefit from surrounding features such as file system encryption. I have totally excellent experience with this product.

Pros

Its design flexibility is great and east to use like screen sharing, video and audio option and methods for engaging participants. I have no need to worry about its security because its ability to turn on/off is excellent. I can allow access to my own selected persons so that only those can view the happenings in the meeting.

Cons

Connections are sometimes lost due to local bandwidth because its connection uses a lot of bandwidth. There is need to improve in saving section because I can neither save my recordings nor can download them.

Review Source

RC

Robert C.  
Junior Recruitment Consultant  
Human Resources  
Used the software for: 2+ years

### "Excellent service for communication during quarantine"

June 30, 2020

5.0

Pros

Our company has a number of employees who work remotely; during quarantine, the number of these people increased. Adobe Connect helps us establish effective communications, organize conferences, and share information. Most conveniently, the software does not need to be installed, because it works directly through the Web using Adobe Flash technology. Although, if necessary, you can install the desktop client.

Cons

This software has no significant drawbacks and I do not understand why few people use it.

Review Source

NS

Nirvair S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A good remote control software by Adobe"

June 6, 2022

5.0

Pros

\- It helps in remote training and online meetings. - It also helps in desktop sharing with other users - Easy and secure software by Adobe

Cons

\- You cannot invite non-Adobe users in the software.

Review Source

Roland F.  
Managing Partner  
  
Used the software for: 2+ years

### "Excellent for virtual Meetings specially online-Coaching"

July 18, 2018

5.0

Very easy and reliable software for online coaching. Free version for up to 3 users (including host) which is good for most coachings.

Pros

Persistency of meeting rooms is essential for coaching! Setup of different layouts of meeting room, easy switch between layouts. good quality of video communication.many possibilities wit different tools like chat, FAQ, screen sharing, ...

Cons

Still dependent on flash to soe extent. seems to be solved now. Needs some learning on how to set up layouts.

Review Source

RP

Rahmah P.  
CEO  
E-Learning  
Used the software for: 2+ years

### "Adobe Connects helps our business grow"

October 7, 2022

3.0

I've been using adobe connect since 2013 and it's second nature for me now.

Pros

Adobe connect is an all in one that allows me to conduct consults, live courses and virtual meetings.

Cons

It's not possible to give unique passwords to access recordings. Also extracting recorded sessions requires doing so in small sections.

Review Source

CS

Coleene S.  
Customer service Representative  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Quick communication"

December 15, 2021

5.0

Pros

You can connect with your colleagues and get responses, it is easy to sign on, good to use for presentations or to teach, you add any category that you need to communicate with your peers

Cons

You can get a disconnect from the site so you need to update your link, it is expensive to use and the voice connection sometimes goes in and out

Review Source

JC

John C.  
Instructional Designer  
Consumer Goods  
Used the software for: 2+ years

### "great for webinars"

November 17, 2017

5.0

Pros

It's easy to use the software that hosts a platform that can handle multiple users. The interface is pretty and vibrant and if you've used any other adobe product the familiarity will be there.

Cons

The biggest issue I have with this program is that for the first time user who isn't familiar with adobe does have a fairly steep learning curve especially with all the features that it tends to have over other online platforms. So you have to dictate your purchase based on your skill level.

Review Source

VR

Verified Reviewer  
cfp  
Financial Services  
Used the software for: 2+ years

### "DO NOT use. "

March 3, 2020

2.0

I hate using this. Please use another one of the several other softwares that accomplish the same thing.

Pros

I don't really have anything good to say about Adobe Connect. The good features are the same good features that many other video conferencing softwares offer (such as Zoom, GoToMeeting, Webex etc), so I do not believe Adobe Connect provides any value over these competitors.

Cons

There is no fast forward or rewind option on recorded sessions, so if you need to review something that was just previously said, you have to slide the timer back, but there is also a delay in the play, so it is VERY figidity. Also, Adobe Connect requires flash in order to work, which is only compatible on computers. So if you are traveling for business and only brought your phone/tablet, you will not be able to access Adobe Connect.

Review Source

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