# The Hark Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Hark Platform Software - reviews, pricing plans, popular comparisons to other Energy Management products and more.

Source: https://www.capterra.com/p/203968/The-Hark-Platform

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# 

 The Hark Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

The Hark Platform

## What is The Hark Platform?

Hark is an award-winning Energy Analytics and Industrial IoT company based in Leeds, England. Known for the innovative technology in our subscription cloud platform, we’re on a mission to improve efficiency, maximise yield and reduce waste. The Hark Platform is helping alert Energy Managers and Asset Operators to abnormalities across their estate, informing actions such as preventative maintenance, regulatory compliance, asset control and energy management.

## What is The Hark Platform used for?

[IoT](https://www.capterra.com/iot-software/)[Energy Management](https://www.capterra.com/energy-management-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£345

Usage Based, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Hark Platform

4.8 (4)

VS.

[### Ubidots](https://www.capterra.com/p/276226/Ubidots/)

[4.9 (20)](https://www.capterra.com/p/276226/Ubidots/reviews/)

Starting Price

£345

Usage Based, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.8 (20)

Value For Money

5.0 (1)

Value For Money

4.4 (20)

Customer Service

5.0 (3)

Customer Service

4.8 (19)

## The Hark Platform alternatives

[Blynk](https://www.capterra.com/p/179337/Blynk/)

[4.8 (1,062)](https://www.capterra.com/p/179337/Blynk/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179337/Blynk/)

Highest Rated

[Rayven](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/)

[5.0 (24)](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/)

[Fracttal One](https://www.capterra.com/p/159911/Fracttal/)

[4.6 (1,773)](https://www.capterra.com/p/159911/Fracttal/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159911/Fracttal/)

[Memfault](https://www.capterra.com/p/214177/Memfault/)

[4.9 (10)](https://www.capterra.com/p/214177/Memfault/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/214177/Memfault/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Anomaly Detection

Automatically identify unusual behavior

API

Application programming interface that allows for integration with other systems/databases

The Hark Platform 41 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify component attributes like servers, hardware, software, and manage relationships across all services

Critical link between devices, network, and reliable delivery of IoT data.

Alter the layout and content of reports

Connect to big data sources

Import and export data to and from software applications

Ability to handle large datasets

Graphical representation of data

Maintenance and upkeep of physical and/or virtual devices

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Monitor emissions and environmental data trends and measure the impact on climate and community health

Monitoring energy production and consumption trends

A chronological record of actions or occurrences within a network, software, or process

Predefined actions automatically performed on the occurance of specific events

Form predictions based on past and present data/trends

Information, data and reports that are being tracked over time

Tracking the status of previously identified performance measurements

Manage the supply and flow of electricity across the network

Store, clean, and/or analyze customer usage data collected by metering systems

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Securely stores data to prevent data loss or breaches

Manage and monitor compliance with government regulations on environmental standards

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

£345.00

Usage Based,Per Year

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KL

Kaine L.

Project Manager

Logistics and Supply Chain

### "Hark innovation Workshops"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 11, 2020

Great team work from both parties during the workshop and some real attention to detail from the Hark team.

Pros

We had some fantastic Innovation workshops with the Hark team, special call out to \[SENSITIVE CONTENT HIDDEN\] for supporting during the pandemic in working to our schedule. The outputs of the innovation workshops are exactly what we were looking for to help us continue our innovation programme within Asda Logistics and look to find new and exciting ways to help us improve.

Cons

We enjoyed every aspect of the workshops.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Chris H.

Data Analytics Delivery Manager

Utilities

### "A new journey for CNG"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 7, 2020

With recently partnering alongside Hark, we as an energy company are really keen to learn more about how we can understand energy usage and efficiency to support our customers. The Hark software, is really clean and slick in terms of its functionality and so far, the team at Hark have been great to work with. Really friendly people and easy communication. We are really looking forward to the months ahead of us.

Pros

Easy to use and really clean views. The software is really impressive in terms of the variety of widgets that be can used to display and help analyse the data.

Cons

With being at the infant stage of the partnership, there isn't much to report on in terms of cons right now. An area of challenge will be working out how much support is needed from Hark to accommodate a variety of data sets we may need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GW

George W.

Project/Delivery Manager

Retail

### "Hark platform critical to Sainsburys project success"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2020

Harks involvement on Connected Buildings went beyond the supply and support of their platform – they also developed bespoke software which integrated with proprietary 3rd party lighting systems and designed and manufactured a hardware component which reduced capital costs of the programme. Whether it was solution development, execution of key operational and support processes or input into Sainsburys product roadmap Hark always brought a can-do attitude, energy, and innovation which underlined their expertise in the subject area. I recommend anyone looking into this space to meet with Hark to understand how they can work together.

Pros

The Hark solution is easy to use and provides an out of the box solution to monitor the status of the energy sensors that it connects to with a number of built in metrics and visualizations.

Cons

There were a number of additional metrics that would have been useful within the Hark Platform, such as when a device last restarted, how many restarts over a given period and a number of solution specific attributes such as meter location however having discussed with Hark they have agreedto add to the product backlog.

Reasons for choosing The Hark Platform

Hark were chosen following a competitive procurement process where their expertise and enthusiasm helped them win out ahead of a number of other providers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Amy C.

Senior Product Manager

Retail

### "Great BMS Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 15, 2020

Hark are fantastic, innovative company who specialise in BMS read/write capability. Their features are the same as many other BMS controls out their in the market but what sets the bar is their demand response technology and their understanding of this importance for the future. We've developed a fantastic relationship with them over the years and they always will go above and beyond with the service.

Pros

Software is easy to deploy and ahead of the game when it comes to demand response functionality

Cons

Raising support tickets wasn't embedded from the start, this wasn't a problem as such as we had regular contact with little issues. It's there now.

Reasons for choosing The Hark Platform

Cost and ability to customise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)