--- title: "The Hark Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Hark Platform Software - reviews, pricing plans, popular comparisons to other Energy Management products and more." source_url: "https://www.capterra.com/p/203968/The-Hark-Platform/" page_type: "product" language: "en" --- # The Hark Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Hark Platform ## What is The Hark Platform? Hark is an award-winning Energy Analytics and Industrial IoT company based in Leeds, England. Known for the innovative technology in our subscription cloud platform, we’re on a mission to improve efficiency, maximise yield and reduce waste. The Hark Platform is helping alert Energy Managers and Asset Operators to abnormalities across their estate, informing actions such as preventative maintenance, regulatory compliance, asset control and energy management. ## What is The Hark Platform used for? [IoT](https://www.capterra.com/iot-software/)[Energy Management](https://www.capterra.com/energy-management-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £345 Usage Based, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Hark Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://harksys.com&name=The Hark Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Hark Platform 4.8 (4) VS. [### Energis.Cloud](https://www.capterra.com/p/174805/Energis-Cloud/) [4.6 (34)](https://www.capterra.com/p/174805/Energis-Cloud/reviews/) Starting Price £345 Usage Based, Per Year Starting Price $165 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.1 (34) Value For Money 5.0 (1) Value For Money 4.5 (31) Customer Service 5.0 (3) Customer Service 4.6 (33) ## The Hark Platform alternatives [Energy Manager](https://www.capterra.com/p/226566/Energy-Manager/) [4.6 (31)](https://www.capterra.com/p/226566/Energy-Manager/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [EnergyCAP](https://www.capterra.com/p/56928/EnergyCAP/) [4.7 (132)](https://www.capterra.com/p/56928/EnergyCAP/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [PEAK](https://www.capterra.com/p/236529/PEAK/) [4.7 (76)](https://www.capterra.com/p/236529/PEAK/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Berta & Rudi](https://www.capterra.com/p/10019820/Berta-Rudi/) [4.8 (5)](https://www.capterra.com/p/10019820/Berta-Rudi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about The Hark Platform Overview ### What company size and specific industries is The Hark Platform built for? The Hark Platform is designed for organizations of any size that manage buildings, energy meters, or industrial process assets, especially teams led by energy managers and asset operators. It is built for facilities, energy, and industrial operations rather than a single industry segment. Features and Usability ### What are the key features of The Hark Platform? The Hark Platform offers real-time monitoring, real-time analytics, and anomaly detection for tracking performance and events. It also includes emissions monitoring, energy monitoring, KPI monitoring, predictive maintenance, alerting and escalation, workflow automation, reporting and analytics, and role-based permissions with secure data storage. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does The Hark Platform integrate with? The Hark Platform connects natively to MQTT Broker for device and messaging connectivity. This integration supports communication with MQTT-based systems and can fit into IoT or event-driven workflows. Getting Started and Support ### What training and onboarding options does The Hark Platform offer? The Hark Platform provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does The Hark Platform offer? The Hark Platform provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 143 Energy Management reviews Capterra reviewers point to these as the top features buyers look for in energy management software: - **Reporting/Analytics** (**34%** of reviewers rated this feature as critical) - **Data Visualization** (**32%**) - **Performance Metrics** (**35%**) The Hark Platform supports all three features reviewers rank highest: **Reporting/Analytics**, **Data Visualization**, and **Performance Metrics**. Together, these capabilities help businesses track energy usage clearly, spot trends faster, and measure operational results over time, providing teams with the information they need to make better efficiency and cost-control decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Anomaly Detection Automatically identify unusual behavior API Application programming interface that allows for integration with other systems/databases The Hark Platform 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Customizable Reports: Alter the layout and content of reports - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Device Management: Maintenance and upkeep of physical and/or virtual devices - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Energy Monitoring: Monitoring energy production and consumption trends - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - KPI Monitoring: Tracking the status of previously identified performance measurements - Load Management: Manage the supply and flow of electricity across the network - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic £345.00 Usage Based,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KL Kaine L. Project Manager Logistics and Supply Chain ### "Hark innovation Workshops" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 11, 2020 Great team work from both parties during the workshop and some real attention to detail from the Hark team. Pros We had some fantastic Innovation workshops with the Hark team, special call out to \[SENSITIVE CONTENT HIDDEN\] for supporting during the pandemic in working to our schedule. The outputs of the innovation workshops are exactly what we were looking for to help us continue our innovation programme within Asda Logistics and look to find new and exciting ways to help us improve. Cons We enjoyed every aspect of the workshops. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Chris H. Data Analytics Delivery Manager Utilities ### "A new journey for CNG" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 7, 2020 With recently partnering alongside Hark, we as an energy company are really keen to learn more about how we can understand energy usage and efficiency to support our customers. The Hark software, is really clean and slick in terms of its functionality and so far, the team at Hark have been great to work with. Really friendly people and easy communication. We are really looking forward to the months ahead of us. Pros Easy to use and really clean views. The software is really impressive in terms of the variety of widgets that be can used to display and help analyse the data. Cons With being at the infant stage of the partnership, there isn't much to report on in terms of cons right now. An area of challenge will be working out how much support is needed from Hark to accommodate a variety of data sets we may need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW George W. Project/Delivery Manager Retail ### "Hark platform critical to Sainsburys project success" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2020 Harks involvement on Connected Buildings went beyond the supply and support of their platform – they also developed bespoke software which integrated with proprietary 3rd party lighting systems and designed and manufactured a hardware component which reduced capital costs of the programme. Whether it was solution development, execution of key operational and support processes or input into Sainsburys product roadmap Hark always brought a can-do attitude, energy, and innovation which underlined their expertise in the subject area. I recommend anyone looking into this space to meet with Hark to understand how they can work together. Pros The Hark solution is easy to use and provides an out of the box solution to monitor the status of the energy sensors that it connects to with a number of built in metrics and visualizations. Cons There were a number of additional metrics that would have been useful within the Hark Platform, such as when a device last restarted, how many restarts over a given period and a number of solution specific attributes such as meter location however having discussed with Hark they have agreedto add to the product backlog. Reasons for choosing The Hark Platform Hark were chosen following a competitive procurement process where their expertise and enthusiasm helped them win out ahead of a number of other providers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amy C. Senior Product Manager Retail ### "Great BMS Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2020 Hark are fantastic, innovative company who specialise in BMS read/write capability. Their features are the same as many other BMS controls out their in the market but what sets the bar is their demand response technology and their understanding of this importance for the future. We've developed a fantastic relationship with them over the years and they always will go above and beyond with the service. Pros Software is easy to deploy and ahead of the game when it comes to demand response functionality Cons Raising support tickets wasn't embedded from the start, this wasn't a problem as such as we had regular contact with little issues. It's there now. Reasons for choosing The Hark Platform Cost and ability to customise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.