# MDLIVE Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MDLIVE Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more.

Source: https://www.capterra.com/p/203994/MDLIVE

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# 

 MDLIVE Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 13, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MDLIVE

## What is MDLIVE?

MDLIVE is a telehealth software that connects patients to licensed, board-certified doctors, therapists, and dermatologists for on-demand virtual care. Patients can access urgent care, primary care, mental health services, and dermatology 24/7 through video or phone appointments. MDLIVE makes it convenient to receive care from home for non-emergency conditions like flu, anxiety, skin rashes, and more.

## What is MDLIVE used for?

[Telemedicine](https://www.capterra.com/telemedicine-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MDLIVE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mdlive.com&name=MDLIVE)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MDLIVE

4.5 (2)

VS.

[4.3 (13)](https://www.capterra.com/p/214865/Nova-RIS/reviews/)

Starting Price

Contact vendor

Starting Price

$1

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.4 (14)

Value For Money

5.0 (1)

Value For Money

4.5 (8)

Customer Service

4.0 (2)

Customer Service

4.8 (8)

## MDLIVE alternatives

[Doximity](https://www.capterra.com/p/205027/Doximity/)

[4.1 (14)](https://www.capterra.com/p/205027/Doximity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/205027/Doximity/)

Highest Rated

[vitalera](https://www.capterra.com/p/252941/HumanITcare/)

[5.0 (3)](https://www.capterra.com/p/252941/HumanITcare/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252941/HumanITcare/)

[ACETIAM Solutions](https://www.capterra.com/p/174427/ACETIAM/)

[4.8 (5)](https://www.capterra.com/p/174427/ACETIAM/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174427/ACETIAM/)

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

Donna B.

Writer

E-Learning

### "Life Changing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2020

MDLIVE is a game changer-especially with COVID. I almost never go into the doctor’s office now.

Pros

I LOVE MD Live! It has changed my life. I have a large family, so the ability to have swimmer’s ear or poison ivy diagnosed on line without finding a babysitter and spending the day in the doctor’s office is a god-send. Prescriptions are called in instantly. It’s easy to make an appointment and the doctors are all competent and friendly.

Cons

For some specialties, there is a bit of a wait to get an appointment. Other than that, the experience is fabulous.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jatin P.

Owner

Computer Software

### "Great program!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 20, 2020

We have loved to have this program. It helps to not have to immediately go to the ER for small things.

Pros

I love the ability to set up all of our family in the system and have the ability to have the history for them.

Cons

I have had some confusion in using it. For example, my daughter shows up as a family member in one place, but does not when I push the account button.. I think it is that there are times when I feel like I have to find things without a clear path to them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)