--- title: "MDLIVE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MDLIVE Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/203994/MDLIVE/" page_type: "product" language: "en" --- # MDLIVE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MDLIVE ## What is MDLIVE? MDLIVE is a telehealth software that connects patients to licensed, board-certified doctors, therapists, and dermatologists for on-demand virtual care. Patients can access urgent care, primary care, mental health services, and dermatology 24/7 through video or phone appointments. MDLIVE makes it convenient to receive care from home for non-emergency conditions like flu, anxiety, skin rashes, and more. ## What is MDLIVE used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MDLIVE?[Manage this product listing](https://www.g2.com/products/mdlive/claim_requests/new?auto=true) ## MDLIVE Overview Updated September 2026 AI summary MDLIVE offers cloud-based telemedicine software designed for small businesses seeking virtual healthcare solutions. It enables organizations to provide remote medical consultations and services via web-based access, supporting convenient and secure communication between patients and healthcare professionals. As a SaaS platform, MDLIVE is accessible without on-premise installation, fitting businesses prioritizing online healthcare delivery. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MDLIVE 4.5 (2) VS. [### Doximity](https://www.capterra.com/p/205027/Doximity/) [4.1 (14)](https://www.capterra.com/p/205027/Doximity/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.4 (14) Value For Money 5.0 (1) Value For Money 3.9 (8) Customer Service 4.0 (2) Customer Service 3.6 (8) ## MDLIVE alternatives Highest Rated [vitalera](https://www.capterra.com/p/252941/HumanITcare/) [5.0 (3)](https://www.capterra.com/p/252941/HumanITcare/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252941/HumanITcare/) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [Modernizing Medicine Gastroenterology (formerly gMed)](https://www.capterra.com/p/231841/gGastro/) [4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231841/gGastro/) [ACETIAM Solutions](https://www.capterra.com/p/174427/ACETIAM/) [4.8 (5)](https://www.capterra.com/p/174427/ACETIAM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174427/ACETIAM/) ## Features AI summary Based on 1,618 Telemedicine reviews According to Capterra reviewers, these are the telemedicine features buyers prioritize most when evaluating a solution: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) MDLIVE supports **Two-Way Audio & Video** and **HIPAA Compliant**. These features give healthcare teams a way to conduct remote visits in real time while maintaining patient privacy and meeting compliance requirements, helping businesses deliver virtual care securely and efficiently. Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DB Donna B. Writer E-Learning ### "Life Changing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2020 MDLIVE is a game changer-especially with COVID. I almost never go into the doctor’s office now. Pros I LOVE MD Live! It has changed my life. I have a large family, so the ability to have swimmer’s ear or poison ivy diagnosed on line without finding a babysitter and spending the day in the doctor’s office is a god-send. Prescriptions are called in instantly. It’s easy to make an appointment and the doctors are all competent and friendly. Cons For some specialties, there is a bit of a wait to get an appointment. Other than that, the experience is fabulous. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jatin P. Owner Computer Software ### "Great program!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 20, 2020 We have loved to have this program. It helps to not have to immediately go to the ER for small things. Pros I love the ability to set up all of our family in the system and have the ability to have the history for them. Cons I have had some confusion in using it. For example, my daughter shows up as a family member in one place, but does not when I push the account button.. I think it is that there are times when I feel like I have to find things without a clear path to them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.