--- title: "NeoDove Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NeoDove Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more." source_url: "https://www.capterra.com/p/204000/NeoDove/" page_type: "product" language: "en" --- # NeoDove Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NeoDove ## What is NeoDove? NeoDove is an telecalling CRM and sales engagement software designed specifically for telecallers. It enhances productivity and boosts lead conversion while simplifying the CRM experience. Key features included: ● 360-Degree Lead Management: Gain a comprehensive view of all leads for effective tracking and engagement. ● Multi-Channel Customer Engagement: Connect with customers across various platforms seamlessly. ● Progressive and Automated Dialing: Save time and energy by automatically dialing the next number on your calling list, allowing for continuous communication without interruption. With integrations across social media, websites, and marketplace platforms like JustDial, Indiamart, and 99acres, NeoDove streamlines your calling process and maximizes customer engagement. Experience increased efficiency in your sales operations with NeoDove, the essential tool for telecallers looking to thrive in today’s competitive market. ## What is NeoDove used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Telemarketing](https://www.capterra.com/telemarketing-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NeoDove?[Manage this product listing](https://www.g2.com/products/neodove/claim_requests/new?auto=true) ## NeoDove Overview Updated September 2026 AI summary NeoDove is a CRM platform designed for small and midsize businesses seeking to manage sales activities and telemarketing operations. It offers features such as contact and lead management, interaction tracking, and sales pipeline oversight, with added capabilities like auto dialer, campaign management, multi-channel communication, and customizable reports. NeoDove is accessible via web, mobile, and desktop devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NeoDove 4.1 (17) VS. [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (17) Ease Of Use 4.8 (334) Value For Money 3.9 (16) Value For Money 4.7 (261) Customer Service 4.1 (17) Customer Service 4.8 (326) ## NeoDove alternatives [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141932/Ricochet/) [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (486)](https://www.capterra.com/p/132405/Five9/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132405/Five9/) [CallTools](https://www.capterra.com/p/149510/Call-Center-Software/) [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149510/Call-Center-Software/) [View all alternatives](https://www.capterra.com/p/204000/NeoDove/alternatives/) ## FAQs about NeoDove Overview ### Which roles and teams benefit most from NeoDove? NeoDove is most used by sales leaders, business development teams, and marketing managers who need structured outreach, lead follow-up, and better conversion tracking. Founders, directors, and executive heads rely on it to monitor team performance, streamline calling workflows, and keep customer engagement organized across growing operations. Answer based on 17 reviews Overview ### What company size and industries is NeoDove built for? NeoDove is designed for small to medium-sized businesses, and reviewer data shows 100% come from small businesses. It serves a range of sectors, led by Financial Services and Real Estate at 12% each, followed by Consumer Electronics at 6%, with CRM as the most common use case at 41%. Answer based on 17 reviews Features and Usability ### What are the key features of NeoDove? NeoDove offers auto-dialer and predictive, preview, and progressive dialers for outbound calling, plus call routing, IVR, call recording, call logging, and call monitoring for call center management. It also includes lead management, CRM, campaign management, real-time analytics, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does NeoDove integrate with? NeoDove integrates with 8 third-party tools and platforms, including communication and marketing apps such as Facebook Business Suite, Instagram, and WhatsApp Bulk Sender, plus business and web tools like Google Docs, HubSpot CRM, Wix, WordPress, and Zapier. Getting Started and Support ### What training and onboarding options does NeoDove offer? NeoDove provides in person training, live online sessions, webinars, and videos for team onboarding. In person training supports direct guidance, live online sessions allow remote instruction, webinars provide scheduled group learning, and videos offer self-paced reference material for reviewing features and setup steps. Getting Started and Support ### What customer support options does NeoDove offer? NeoDove provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback on support quality is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 14,838 Inside Sales reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) NeoDove supports all three of the features reviewers value most: **Data Security**, **Customer Database**, and **Real-Time Data**. Together, these capabilities help businesses protect customer information, maintain organized records, and access current updates as they happen, allowing teams to respond faster, manage relationships more effectively, and make better day-to-day decisions. Contact Database 4.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 3.3 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Auto-Dialer 3.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important System that automatically dials calls Call Recording 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 2.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria NeoDove 64 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Data Security: Protect sensitive data for digital privacy - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Integrations Management: Identify which applications need to exchange data and enable these data connections - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.8 (17) 3.8 Based on 17 reviews ## Pricing Value for money 3.9 (16) Free Trial Free Version Neo.One $0.00 Custom Plan $0.00 Value for money 3.9 (16) 3.9 Based on 16 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (17) 4.1 Based on 17 reviews ## User reviews Overall rating 4.1 Based on 17 reviews Filter by rating 5(11) 4(2) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent SK Santhosh Kumar D. Director Real Estate ### "Avoid This CRM Tool from Vyapar" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 1, 2024 This CRM tool is a complete disappointment. It was released for sale before being fully developed, and it’s riddled with bugs. It feels like they’re using customers as guinea pigs to test their software. Even a high school student could have done a better job developing it. The support team is another letdown. They promise support on Saturdays and Sundays, but in reality, they don’t work on weekends. This is especially problematic since many sales organizations have their peak business days on weekends. The concept of urgency seems lost on them. With a premature product like Neodove, they desperately need to strengthen their support team. Whenever there’s an issue, no one from the support or sales team answers your calls. We opted for a custom plan, paying a premium for “personalized support” compared to the “Neo One” scheme. It’s all a gimmick to extract more money from you. After purchasing this useless CRM tool, you won’t receive any support. I’m writing this review after giving them ample time to improve. We’ve been using their service for 2 months, and it’s been a nightmare. They don’t keep their promises. Their software will likely take at least two more years to be fully developed. At the moment, it’s nothing more than a high school project. Pros The marketing statement that the software is from Vyapar Cons \- Customer support is pathetic - The mobile App doesn't show all the features available in the browser version. There are lot of inconsistencies between the mobile app and browser version. The mobile App is just an eyewash and a strategy for marketing without any actual use. - Working with this tool is a nightmare as you will face issues every day and the support team would become unresponsive. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reasons for choosing NeoDove Because it is from Vyapar and it would have been developed considering the taste of Indian market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Murugan M. Sales Head Marketing and Advertising ### "Best Pre Sales Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 30, 2024 Excellent software for handling leads. It supports us to track every lead. Pros Pre sales activities and user interface Cons Unable to find complete lead details in application that is the major Missing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rahul G. Job Consultancy Staffing and Recruiting ### "feedback Of Jobhere.in For NeoDove" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2024 overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company. Pros NeoDove is very nice CRM to convert your leads,its very user friendly & cost effective form small entrepreneur. Cons Very Easy to use and good support of Account manager. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Neeta S. Delivery Head Hospital & Health Care ### "Lack of customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 14, 2024 Not good at all. We are looking for different solutions, if this continues. Pros When the support team is available, they do listen to issues and try to resolve or give assurance to resolve. But availability is a major issue as neodove team is dependent on only few resources and our issues are left pending or un-acknowledged for long. Cons We have recently purchased Neodove. Initially, technical support was provided on and off. But we are not live yet as there is lack of support. Critical team from neodove have not been available and due to lack of backups, things are stuck at our end. There is lack of resources to provide customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Arijit R. Head Food & Beverages ### "Great UI/UC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 4, 2024 Very good.The support team is great.Product demos are also very clear and to the point Pros Ease of use .Covered the most critical and important parts of the business Cons Admin mobile Application can be little better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kotra H. Digital Marketing Executive Real Estate ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 22, 2023 Pros We can track easily our feedback and follow-ups, notifications and more over it is user interface and it is useful for all users Cons sometime folloup notification is not coming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Priyanka N. Founder E-Learning ### "Support is good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2023 Pros Customer service is amazing for now. They helped us to setup the CRM. Cons all good for now and there is no issue till now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Priyanka M. Director Consumer Electronics ### "Best Way to manage leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 4, 2023 It has been learning experience though Rakesh Tiwari has been great support throughout the onboarding and service by him is very prompt. Pros Data security and lead management is best Cons Data Duplicacy is a problem as it confuses the user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Koushal D. Executive Manager Investment Banking ### "Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2023 Pros There customer support is amazing and they responded on time Cons All good for now and no hiccups and support is amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sini P. Manager Facilities Services ### "Support Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2023 Amazing and we took more license from them Pros The customer support is amazing and account manager is helped us to setup the things in quickly manner Cons all good for now and there is no issue overall good experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204000/NeoDove/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.