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NeoDove CRM is an all-in-one solution designed to streamline customer relationship management for businesses of all sizes. With powerful lead tracking capabilities, it allows teams to manage and nurture leads effectively throughout the sales funnel. The platform offers real-time reporting and analytics, providing valuable insights into team performance and customer interactions. Its multi-channel communication features enable businesses to engage customers through calls, emails, and SMS, ensuring seamless interactions. The user-friendly interface simplifies navigation, making it easy for teams to adopt and utilize the system. Additionally, NeoDove CRM integrates smoothly with other tools, enhancing overall productivity and collaboration. Elevate your customer relationships and drive growth with NeoDove CRM.
Provider
NeoDove
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Mobile Apps
Android, iOS
Training
Live Online, Webinars, Videos, In Person
Support
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
NeoDove is the ultimate telecalling CRM designed for small to medium-sized businesses. It supercharges customer engagement, boosts lead conversions, and drives revenue growth.
Content Source: NeoDove
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NeoDove Reviews
Pros
Overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company.
NeoDove is very nice CRM to convert your leads,its very user friendly & cost effective form small entrepreneur.
They have an autodialer facility which let’s us free from Mannual Dialling. Artificial Intelligence is best part of the application which helps us provide the best customer experience to our clients.
Artificial Intelligence is the best part of the application which helps us provide the best customer experience to our clients.
Cons
Data Duplicacy is a problem as it confuses the user.
Next I asked them I dont want to access TeleCMI but you guys give me the missed call report which I used to get in the next day. Missed calls are supposed to be called in the same day within few mins.
No system in place to check missed calls. Cant check incoming calls in details.
No way to track idle time of agents between calls. Team doesnt have the complete knowledge.
"Great solution for helping sales teams scale fast"
Overall: A great company to work with when looking to scale your sales and customer success processes
Pros: I really appreciate the options such as autodialing. It allows the team to stay focused and work smoothly
Cons: It takes some time for the team to get used to the system but overall no real negatives
"Efficient lead management"
Pros: Neodove systematic dialing and lead management dashboard Autodialer feature makes us incredibly fast Its predictive dialer is very powerful and aves us time to invest in calling more leads
Cons: I wish there was more documentation to learn how to quickly use the product
"Avoid This CRM Tool from Vyapar"
Overall: This CRM tool is a complete disappointment. It was released for sale before being fully developed, and it’s riddled with bugs. It feels like they’re using customers as guinea pigs to test their software. Even a high school student could have done a better job developing it. The support team is another letdown. They promise support on Saturdays and Sundays, but in reality, they don’t work on weekends. This is especially problematic since many sales organizations have their peak business days on weekends. The concept of urgency seems lost on them. With a premature product like Neodove, they desperately need to strengthen their support team. Whenever there’s an issue, no one from the support or sales team answers your calls. We opted for a custom plan, paying a premium for “personalized support” compared to the “Neo One” scheme. It’s all a gimmick to extract more money from you. After purchasing this useless CRM tool, you won’t receive any support. I’m writing this review after giving them ample time to improve. We’ve been using their service for 2 months, and it’s been a nightmare. They don’t keep their promises. Their software will likely take at least two more years to be fully developed. At the moment, it’s nothing more than a high school project.
Pros: The marketing statement that the software is from Vyapar
Cons: - Customer support is pathetic - The mobile App doesn't show all the features available in the browser version. There are lot of inconsistencies between the mobile app and browser version. The mobile App is just an eyewash and a strategy for marketing without any actual use. - Working with this tool is a nightmare as you will face issues every day and the support team would become unresponsive.
"feedback Of Jobhere.in For NeoDove"
Overall: overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company.
Pros: NeoDove is very nice CRM to convert your leads,its very user friendly & cost effective form small entrepreneur.
Cons: Very Easy to use and good support of Account manager.
"Support Manager"
Overall: Amazing and we took more license from them
Pros: The customer support is amazing and account manager is helped us to setup the things in quickly manner
Cons: all good for now and there is no issue overall good experience
