# NeoDove Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NeoDove Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/204000/NeoDove --- # NeoDove Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NeoDove ## What is NeoDove? NeoDove CRM is an all-in-one solution designed to streamline customer relationship management for businesses of all sizes. With powerful lead tracking capabilities, it allows teams to manage and nurture leads effectively throughout the sales funnel. The platform offers real-time reporting and analytics, providing valuable insights into team performance and customer interactions. Its multi-channel communication features enable businesses to engage customers through calls, emails, and SMS, ensuring seamless interactions. The user-friendly interface simplifies navigation, making it easy for teams to adopt and utilize the system. Additionally, NeoDove CRM integrates smoothly with other tools, enhancing overall productivity and collaboration. Elevate your customer relationships and drive growth with NeoDove CRM. ## What is NeoDove used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Telemarketing](https://www.capterra.com/telemarketing-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NeoDove?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://neodove.com&name=NeoDove) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NeoDove 4.1 (17) VS. [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price Contact vendor Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (17) Ease Of Use 4.5 (330) Value For Money 3.9 (16) Value For Money 4.5 (315) Customer Service 4.1 (17) Customer Service 4.6 (311) ## NeoDove alternatives [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (330)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/204000/NeoDove/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Database 4.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 3.3 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Auto-Dialer 3.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important System that automatically dials calls Call Recording 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 2.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria NeoDove 64 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Dials outbound calls automatically Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Voice conversion to text Transfers live calls to other agents Schedules callback times Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Protect sensitive data for digital privacy Create and send email blasts/campaigns Pre-made examples and templates for emails A call center that primarily receives calls, typically customer service focused Identify which applications need to exchange data and enable these data connections Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A call center that primarily makes calls, typically sales focused System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.8 (17) 3.8 Based on 17 reviews ## Pricing Value for money 3.9 (16) Free Trial Free Version Neo.One $0.00 Custom Plan $0.00 Value for money 3.9 (16) 3.9 Based on 16 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (17) 4.1 Based on 17 reviews ## User reviews Overall rating 4.1 Based on 17 reviews Filter by rating 5(11) 4(2) 3(1) 2(0) 1(3) Mentioned topic Sorted by most recent SK Santhosh Kumar D. Director Real Estate ### "Avoid This CRM Tool from Vyapar" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 1, 2024 This CRM tool is a complete disappointment. It was released for sale before being fully developed, and it’s riddled with bugs. It feels like they’re using customers as guinea pigs to test their software. Even a high school student could have done a better job developing it. The support team is another letdown. They promise support on Saturdays and Sundays, but in reality, they don’t work on weekends. This is especially problematic since many sales organizations have their peak business days on weekends. The concept of urgency seems lost on them. With a premature product like Neodove, they desperately need to strengthen their support team. Whenever there’s an issue, no one from the support or sales team answers your calls. We opted for a custom plan, paying a premium for “personalized support” compared to the “Neo One” scheme. It’s all a gimmick to extract more money from you. After purchasing this useless CRM tool, you won’t receive any support. I’m writing this review after giving them ample time to improve. We’ve been using their service for 2 months, and it’s been a nightmare. They don’t keep their promises. Their software will likely take at least two more years to be fully developed. At the moment, it’s nothing more than a high school project. Pros The marketing statement that the software is from Vyapar Cons \- Customer support is pathetic - The mobile App doesn't show all the features available in the browser version. There are lot of inconsistencies between the mobile app and browser version. The mobile App is just an eyewash and a strategy for marketing without any actual use. - Working with this tool is a nightmare as you will face issues every day and the support team would become unresponsive. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reasons for choosing NeoDove Because it is from Vyapar and it would have been developed considering the taste of Indian market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Murugan M. Sales Head Marketing and Advertising ### "Best Pre Sales Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 30, 2024 Excellent software for handling leads. It supports us to track every lead. Pros Pre sales activities and user interface Cons Unable to find complete lead details in application that is the major Missing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Rahul G. Job Consultancy Staffing and Recruiting ### "feedback Of Jobhere.in For NeoDove" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2024 overall experience is awesome no-one give like this service in this minimum cost. Thanks to NeoDove team for support us and grow our company. Pros NeoDove is very nice CRM to convert your leads,its very user friendly & cost effective form small entrepreneur. Cons Very Easy to use and good support of Account manager. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Neeta S. Delivery Head Hospital & Health Care ### "Lack of customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 14, 2024 Not good at all. We are looking for different solutions, if this continues. Pros When the support team is available, they do listen to issues and try to resolve or give assurance to resolve. But availability is a major issue as neodove team is dependent on only few resources and our issues are left pending or un-acknowledged for long. Cons We have recently purchased Neodove. Initially, technical support was provided on and off. But we are not live yet as there is lack of support. Critical team from neodove have not been available and due to lack of backups, things are stuck at our end. There is lack of resources to provide customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Arijit R. Head Food & Beverages ### "Great UI/UC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 4, 2024 Very good.The support team is great.Product demos are also very clear and to the point Pros Ease of use .Covered the most critical and important parts of the business Cons Admin mobile Application can be little better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kotra H. Digital Marketing Executive Real Estate ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 22, 2023 Pros We can track easily our feedback and follow-ups, notifications and more over it is user interface and it is useful for all users Cons sometime folloup notification is not coming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Priyanka N. Founder E-Learning ### "Support is good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2023 Pros Customer service is amazing for now. They helped us to setup the CRM. Cons all good for now and there is no issue till now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Priyanka M. Director Consumer Electronics ### "Best Way to manage leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 4, 2023 It has been learning experience though Rakesh Tiwari has been great support throughout the onboarding and service by him is very prompt. Pros Data security and lead management is best Cons Data Duplicacy is a problem as it confuses the user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Koushal D. Executive Manager Investment Banking ### "Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2023 Pros There customer support is amazing and they responded on time Cons All good for now and no hiccups and support is amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sini P. Manager Facilities Services ### "Support Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 29, 2023 Amazing and we took more license from them Pros The customer support is amazing and account manager is helped us to setup the things in quickly manner Cons all good for now and there is no issue overall good experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204000/NeoDove/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)