--- title: "FirstVisit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FirstVisit Software - reviews, pricing plans, popular comparisons to other Home Care products and more." source_url: "https://www.capterra.com/p/204019/FirstVisit/" page_type: "product" language: "en" --- # FirstVisit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FirstVisit ## What is FirstVisit? Best for small to medium sized Private Duty Home Care agencies. FirstVisit provides a platform to simplify the daily operations, which in turn will allow agencies to focus on growing their business and, most importantly, allowing more seniors to age at home. The company is founded by a home care agency owner who has walked in your shoes and understands the importance of hearing from their customers to ensure our platform is always providing the most value for them. ## What is FirstVisit used for? [Home Care](https://www.capterra.com/home-care-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FirstVisit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.firstvisitsoftware.com&name=FirstVisit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FirstVisit 4.6 (8) VS. [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.7 (94) Value For Money 4.2 (6) Value For Money 4.6 (90) Customer Service 4.9 (7) Customer Service 4.6 (92) ## FirstVisit alternatives Highest Rated [4.9 (23)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (154)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (19)](https://www.capterra.com/p/197065/SMARTcare/reviews/) Starting price $195.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204019/FirstVisit/alternatives/) ## FAQs about FirstVisit Overview ### What company size and specific industries is FirstVisit built for? FirstVisit is designed for small to medium-sized private duty home care businesses that need scheduling support for client care management. It is built for organizations in the home care sector rather than broad general business use, with a focus on providers serving clients in private duty care settings. Features and Usability ### What are the key features of FirstVisit? FirstVisit offers caregiver management and visit verification as core features, along with scheduling tools such as automated scheduling, caregiver scheduling, appointment management, and calendar management. It also includes clock in/out, GPS, mobile alerts, real-time monitoring, billing and invoicing, compliance management, and reporting. Integrations ### Which third-party tools and platforms does FirstVisit integrate with? FirstVisit integrates with 4 third-party tools: Google Maps for location data, QuickBooks Online for accounting, SendGrid for email delivery, and Twilio for messaging and calls. These catalog integrations cover mapping, finance, email, and communications. Getting Started and Support ### What training and onboarding options does FirstVisit offer? FirstVisit provides live online training and documentation. Live online sessions support guided setup and feature walkthroughs with a trainer, while documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does FirstVisit offer? FirstVisit provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. These channels give users multiple ways to reach support when issues come up. No reviewer feedback about support experience is available, so help quality, response times, and common frustrations cannot be described here. ## Features AI summary Based on 804 Home Care reviews Capterra reviewers point to these as the top priorities when choosing home care software: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**61%**) - **Client Management** (**58%**) FirstVisit supports all three features buyers rate most highly: **Scheduling**, **HIPAA Compliant**, and **Client Management**. Together, these capabilities help home care providers coordinate visits, protect sensitive patient information, and keep client records organized, allowing teams to deliver reliable care and manage daily operations more efficiently. Care Plan Management 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Mobile Access 4.5 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 4.5 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Patient Records Management 4.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Payroll Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently FirstVisit 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visit Verification: Process that confirms a caregiver's visit and services provided - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (8) 4.5 Based on 8 reviews ## Pricing Value for money 4.2 (6) Free Trial Basic $99.00 Flat Rate,Per Month Value for money 4.2 (6) 4.2 Based on 6 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 8 reviews Filter by rating 5(5) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LW Lesa W. Nurse Hospital & Health Care ### "User friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 I throughly enjoy the First Visit app and how easy it is to navigate around. Pros I love so much about the software. 1) easy to use. 2) I can access my schedule at anytime. 3) I like that I need to complete tasks, notes before signing off. 4) I’m able to read prior notes that help keep me up to date with changes. 5) I can see future shifts 6) I love how “clean” and simple the site is. 7) I love the logo. Cons 1) I would like an ALERT button when there is something new or a change in BOLD letters or a color. 2) I would like to see a drop box for responses. 3) I would love “Face Recognition” in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sonja S. RN, Co-Owner, Director of Care Hospital & Health Care ### "Very happy \[most of the time\] !" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2022 The people at First Visit have been what keep me wanting to stay with the company. I feel there is room for growth within the actual product, but I feel confident that they have the right people in the right places to make that happen. There are changes and updates being made daily. The dedicated team at First Visit seem to constantly strive to do better, listen and collaborate, and work tirelessly to make me and my employees lives simpler. So overall, I am happy with the company! Pros Using the app as a caregiver is probably what we like most about this product- it is very simple to use and I feel like anyone could do it! Our caregivers are happy with the mobile app! In addition, the capabilities that the software has make this system an almost a one-stop-shop in terms of keeping track of important client and employee files and data, scheduling, adls, and more! Additionally, working with the team at First Visit is enjoyable, easy, and I feel heard in any concerns that I do have. The First Visit staff are always interested in new ideas and improving the product. Cons As much as I am happy with the product, I think there are some features that could be improved (but the First Visit is working on). The main features I feel could be improved are probably an easier “on the go” or mobile administrator experience and scheduling that could be done more quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Molly A. Pca Hospital & Health Care ### "My review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 9, 2022 Pros It’s very convenient and easy to use and they are constantly making improvements. Cons It’s a little slow at times but in general works great. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GH Guerline H. RN Health, Wellness and Fitness ### "Rn" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 8, 2021 I didn’t not get notifications Pros Everything is okay I like the fact that The caregiver her able to clock in and out I’m able to see what they done with the client doing the days Cons I did not get notifications for my caregiver license expired Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DH Dawn H. Administrator Hospital & Health Care ### "Excelsis Health LLC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2021 The training has been great. Also, the Account Manager listens for feedback during the training and makes adjustments as the company is able to provide. If an error occurred during the training with the software, the Account Manager follows up with the developer and keeps me updated. If I have a question and email him, there is always a timely response. Meetings have been virtual since day one which builds trust and rapport. Pros The product is user-friendly, easy to learn, and offers a variety of information and reports to manage my business all-in-one. Cons Offer the administrator function on the mobile app, but I know that is a work in progress. Reasons for choosing FirstVisit It was the initial presentation and the willingness to listen to its consumers to enhance a product that meets individualized needs. They were not just trying to sell you a product as is, including the consumer promotes buy-in. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CL Cheryl L. owner Hospital & Health Care ### "The Best Scheduling App for Homecare Ever!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2021 It a big A plus for me.. Pros The scheduling, edits and hours count up for me. I don't have to count the hours up now manual, the firstvisit does it for me. Cons I Did talk to the owners about more features that can work on the app that can make the homecare agency time go quicker and smoother like putting in a careplan sheet and adding more categories/titles to separate the staff and their duties. Reasons for choosing FirstVisit Dan one of the founder, took his time and explain how the system works, did live training with my staff and check on me often to see how I am doing. That personal touch, that make you feel like more than just a $ sign to them. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ET Erika T. Owner Hospital & Health Care ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 The customer service is exceptional and they are patient with helping you understand and maneuver through the software. Pros I like the fact that it’s easy to use and everything you need is all in one place. I’m able to add all the tasks for the employees, scheduled, certification expirations, and client information. Compared to other software that I’ve used it’s user friendly and lest costly. Cons I would like to see an app for the administrator. Reasons for choosing FirstVisit Customer Service Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SD Shiandra D. Owner Health, Wellness and Fitness ### "Awesome Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2020 I am able to manage my client base, employees and the run reports all in one system Pros Customer service, and the features because it help streamline my business Cons I don’t have anything negative to say about the software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.