# Discuss.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Discuss.io Software - reviews, pricing plans, popular comparisons to other Market Research products and more. Source: https://www.capterra.com/p/204049/Discuss-io --- # Discuss.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 29, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Discuss.io ## What is Discuss.io? Discuss is an end-to-end global market insights hub that helps global brands and research agencies scale qualitative research. We help enterprise market researchers, brand and marketing professionals, UX researchers, product managers, sales professionals, and CX departments ramp consumer conversations by eliminating the complex, time-consuming, expensive nature involved in qualitative research. From live video interviews to auto-moderated research capabilities to GenAI-powered tools and much more, Discuss’ all-in-one platform supports the entire research life cycle, making it faster and easier than ever to get the insights you need to make smarter business decisions, on a global scale. ## What is Discuss.io used for? [Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Market Research](https://www.capterra.com/market-research-software/)[Polling](https://www.capterra.com/polling-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $89 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Discuss.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://discuss.io&name=Discuss.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Discuss.io 4.7 (24) VS. [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting Price $89 Per User, One Time Starting Price $35 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.7 (10,423) Value For Money 4.1 (16) Value For Money 4.3 (6,463) Customer Service 4.5 (22) Customer Service 4.5 (5,772) ## Discuss.io alternatives [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [4.6 (10,436)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253516/SurveyMonkey/) Highest Rated [Vevox](https://www.capterra.com/p/185114/Vevox/) [4.8 (404)](https://www.capterra.com/p/185114/Vevox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185114/Vevox/) [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) [4.6 (323)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246649/Microsoft-Forms/) [View all alternatives](https://www.capterra.com/p/204049/Discuss-io/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Interview Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and track interviews with a reminder system Interview Practice Session 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview Live Video Interview 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Remote interview conducted between an interviewer and a candidate using video conferencing technology Panel Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Conduct and manage panel discussions for the purpose of market research Self Service Portal 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Access Controls/Permissions Define levels of authorization for access to specific files or systems Discuss.io 36 features Define levels of authorization for access to specific files or systems Provides a channel for team members to share media files, communicate, and work together Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Market research conducted via in-person interviews Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Create and track interviews with a reminder system A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview Remote interview conducted between an interviewer and a candidate using video conferencing technology Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Type of interview in which a candidate faces multiple stakeholders simultaneously Conduct and manage panel discussions for the purpose of market research Market research conducted via telephone Set of pre-recorded messages for candidates that can be shared before, during and after the video interview Allow users to collaborate and ask questions regarding folders and/or documents within the system Pre-written repository of questions that can be reused within a course or for assessment or interviews Receive data and information in real time Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Evaluate the candidate's performance and score them for further assessment Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Get Advice We can help you find the software with the features you need. Features 4.6 (24) 4.6 Based on 24 reviews ## Pricing Value for money 4.1 (16) Basic $89.00 Per User,One Time Value for money 4.1 (16) 4.1 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (22) 4.5 Based on 22 reviews ## User reviews Overall rating 4.7 Based on 24 reviews Filter by rating 5(19) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SN Steven N. Church School Teacher and UFC Fit Kids Attendant Education Management ### "My Take on Discuss.io" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 13, 2023 My overall experience with Discuss.io is great. I love using this and it's like Zoom but on the technical edge in quote for me as my point of view. Pros What I like about Discuss.io is similar to "Zoom" because it's a way to connect, have meetings, and have features to make a good session. Cons No cons at the moment when it comes to thinking and using Discuss.io but what's important is keep updating and patching to ensure no bugs, crashes, and difficulties. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Dalia B. Interpreter Translator Market Research ### "I almost lost my job thanks to Discuss Io " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 28, 2022 It’s not user friendly. The technicians did nothing to help solve the problem and blamed my connectivity. Pros I once wrote a fabulous review for Discuss Io. This was at the very beginning of the pandemic when these type of services were required for business. I am clearly very disappointed in the company now. Cons I tried to access two meetings. Both were made impossible. The discuss Io technician was not able to figure out what was wrong with my connectivity. They asked me to connect from Microsoft Edge I did and nothing was happening. They asked me to connect through Chrome and nothing was happening. They asked me if my firewall was turned off and I responded that it was. They said they would call my number and have the connection via phone. When they called the line was dead. And after that all I heard from two technicians on two different ocasiona was that my connectivity was low. I checked my internet service connection and found that my connectivity was great!!!! I received no more responses or help from the technicians after that. My work and my quality of work has been jeopardized by this service and I am absolutely furious because of it. I have never had a bad review of my work or my punctuality or my conciseness in all of my professional work experiences and find this hard to take considering the circumstances. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Anna S. Assistant Brand Manager Tablets SCE Food Production ### "Great video interview experience with amazing quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 9, 2021 It was great, I have no complaints. The quality was extraordinary. Pros It's a very straight-forward software to use and it provides high-quality video and audio calls. I have only used the software once, but it was a wonderful experience Cons It is a little bit difficult to see the chat box - the support for our call was texting us through the chat box, but it took a while for us to see, so maybe this is something that can be improved - the visibility and positioning. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Student Computer Software ### "The translation feature is amazing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 21, 2021 Discuss.io is the best tool I've seen for remote work groups. It lets you keep a track of the ongoing in your own company. I would have liked some more customization options, but it great overall. Pros Discuss.io is a great platform to converse with audience and customers. They have live-translating feature to hundreds of languages which removes most barriers of communication. It provides a great way to partner with global companies. Project management becomes easier and hassle-free with Discuss.io. Cons There is learning curve required for accessing and using the tool to its full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Danielle M. Director Of Operations Design ### "I really love Discuss.io" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2021 Easy to use, can be a little tough if you have a big group. It's secure and I never have issues with tech, as in NEVER. This makes it easy to support. Once the clients do the tech check in we're good! Pros This system makes it soooooo easy for my clients to talk to their clients and do case studies/feedback etc. It's reliable and has all the perfect options like the ability to moderate (I do the moderating) and chat plus record. Cons The price, it's the only thing that I have a hard time convincing clients to overlook. It's pricey but it's also original and revolutionary. It's worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 15, 2021 Thank you for your feedback, Danielle! AU Anonymous User partner Market Research ### "WE DON'T USE ZOOM " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2020 It is easy to use, great technical support, flexibility , many features that help you during the discussion, it is protected from external invasions. Pros the fact that I can talk to the respondents only, to the clients only, to the sim translator only or to all at the same time. it is easy to use and we don't have to worry since the data are safe Cons the fact that for focus groups we cannot have more than 4 participants Alternatives considered [Whereby](https://www.capterra.com/p/182733/appear-in/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reasons for choosing Discuss.io because the client wanted to have everything in one room. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2020 Hi there, Thank you for your review. We're glad you love our industry-leading chat capabilities, simultaneous translation functionality, and that you value security as much as we do. We are proud to provide a comprehensive product that can take you from project planning to interviews to analysis. Being able to provide all the features on one platform means we're cheaper, easier and more efficient to use than separate tools. Regarding participant limits, we are actively working to increase the number of users who can be recorded, while maintaining a high-quality, performant meeting room. We hope to have more to share on this soon. CR Camille R. Office Assistant Market Research ### "Best for Research Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2020 so far the discuss.io, is good platform in research industry, you can see how the respondent internet ability also the observer and all in one room. also the Tech Support ability in a room. it made easier to the subcriber and the other team. :) Pros i like how the Tech Support Ability in the platform. it helps a lot to the team. Cons So far i was having difficult downloading the Video files. Because of a large files per video. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2020 Hi Camille, Thanks for your review. We're glad our tech support team exceeded your expectations! They really are a massive help. So too is the ability to see respondent and observer's internet speed extremely useful (and great for vetting candidates). Regarding large file sizes, it is true video files are large, especially since our standard interview length is an hour! Our editing tools allow you to quickly and easily edit down entire projects to just the important bits and save them as a highlight reel, which helps with file size and makes sharing learnings with colleagues a breeze. KE Karen E. Doritos Brand Manager Consumer Goods ### "Efective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 1, 2020 Efective, connection even with different languages in just one platform Pros The most I like is that we were able to connect different geographic markets to be part of the session with option to listen in two different languages; the local one and a version in English (at the same time) so everyone else could understand. Cons One of the session had connection issues at the beginning but there was a quick comeback from the support team Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) mainly because the tool that allow us have different languages an the same time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2020 Hi Karen, thank you for your wonderful review. We're pleased that you found our integrated simultaneous translation feature to work so well - it really is an amazing thing, and incredibly useful for expanding access to consumers across the team. And we're glad our tech support were able to quickly jump in and help when there was a connection issue. AU Anonymous User Software Development Engineer Computer Software ### "The next big thing in the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 1, 2020 Pros It was super easy to blend the business requirements with this software. Cons As such there are no such drawbacks, but if the speed can be improved a little, then there would be a significant improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2020 Hi there, Thanks for your review. We're thrilled that you find our product flexible enough to meet your various business needs. Regarding speed, we are continually working to improve performance, with recent changes released to improve page load time and lighten the meeting room for low-bandwidth connections. We are never done, and look forward to improving even more in the months to come. EK Ekaterina K. Senior Brand Manager Pharmaceuticals ### "User experience for consumer immersions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 22, 2020 We did a consumer research: consumer immersions in individual and group mode. It was very convenient and productive to use discuss.io for this task. Especially I appreciate the feature when you can mark important moments in the video. Pros The platform was absolutely new for me, but very easy to understand, user friendly and with lots of helpful functions Cons A new user will anyway need 5-10 min guidance on the usage of the tools and someone to demonstrate functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 13, 2020 Hi Ekaterina, Thank you for your review. We're glad to bring efficiency and convenience to your individual and group consumer research. Marking important moments is one of our key features, and we're glad you like it. Our stellar support team is always ready to help with moderator training, or you can take advantage of our extensive library of articles and videos for self-help if you prefer. [View all Reviews](https://www.capterra.com/p/204049/Discuss-io/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)