---
title: "Level Access Platform Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Level Access Platform Software - reviews, pricing plans, popular comparisons to other DEI (Diversity, Equity & Inclusion) products and more."
source_url: "https://www.capterra.com/p/204051/Level-Access-Platform/"
page_type: "product"
language: "en"
---

# 

 Level Access Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Level Access Platform

## What is Level Access Platform?

Level Access empowers organizations with advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences. Technology provides access to advanced testing, monitoring, and reporting. Managed services includes manual evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management. Visit levelaccess.com to learn more.

## What is Level Access Platform used for?

[Website Accessibility](https://www.capterra.com/website-accessibility-software/)[Compliance](https://www.capterra.com/compliance-software/)[DEI (Diversity, Equity & Inclusion)](https://www.capterra.com/dei-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Level Access Platform?[Manage this product listing](https://www.g2.com/products/level-access-accessibility-platform/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Level Access Platform

4.5 (12)

VS.

[4.6 (53)](https://www.capterra.com/p/212877/accessiBe/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (12)

Ease Of Use

4.8 (53)

Value For Money

4.3 (11)

Value For Money

4.5 (48)

Customer Service

4.6 (11)

Customer Service

4.4 (49)

## Level Access Platform alternatives

[4.6 (18)](https://www.capterra.com/p/213613/Accessible-Web-Console/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (223)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Deque](https://www.capterra.com/p/168781/Deque/)

[4.6 (30)](https://www.capterra.com/p/168781/Deque/reviews/)

Starting price

$27000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168781/Deque/)

[View all alternatives](https://www.capterra.com/p/204051/Level-Access-Platform/alternatives/)

## FAQs about Level Access Platform

Overview

### Which roles and teams benefit most from Level Access Platform?

Level Access Platform is most used by web developers, software engineers, and web design teams that need to identify accessibility issues during site and application development. Digital product managers, accessibility owners, and marketing leaders use it to guide compliant content, improve user experience, and oversee accessibility standards across digital properties.

Answer based on 12 reviews

Overview

### What company size and industries is Level Access Platform built for?

Level Access Platform is built mainly for enterprises, which make up 50% of reviewers, with strong use in consumer electronics, electrical/electronic manufacturing, and pharmaceuticals at 17% each. It also serves small businesses at 33% and midsize companies at 17%, primarily for website accessibility.

Answer based on 12 reviews

Features and Usability

### What are the key features of Level Access Platform?

Level Access Platform offers website accessibility audits and website accessibility tools, plus content scans and static analysis for finding issues. Its compliance management, audit management, and audit trail support tracking. Additional features include task management, issue tracking, real-time reporting, alerts and notifications, and workflow automation.

Integrations

### Which third-party tools and platforms does Level Access Platform integrate with?

Level Access Platform integrates with Jira.

Getting Started and Support

### What training and onboarding options does Level Access Platform offer?

Level Access Platform provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover shared walkthroughs, documentation offers written reference material, and videos provide visual guidance for self-paced review.

Getting Started and Support

### What customer support options does Level Access Platform offer?

Level Access Platform provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support quality is available, so users should expect only the listed channels without any documented detail on response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 4,313 DEI (Diversity, Equity & Inclusion) reviews

Capterra reviewers point to these as the top priorities when evaluating compliance software:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

Level Access Platform supports all three features buyers rate most highly: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor requirements, keep records organized, and manage audits more efficiently, allowing teams to maintain oversight, reduce compliance gaps, and stay prepared for reviews.

Compliance Tracking

4.6 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Audit Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Website Accessibility Audits

4.9 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Test websites for accessibility compliance as set by ADA regulations and WCAG guidelines

Content Scan

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Scan written content within documents, files, or websites

Dashboard

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Third-Party Integrations

3.9 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Level Access Platform 66 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Bug Tracking: Monitor and track bugs and issues in the system.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Scan: Scan written content within documents, files, or websites
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- For Websites: Software is used for working on online pages
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Hierarchical View: Organize test cases into hierarchical test plans
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Tracking: Record and follow the progress of every issue
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time
- Mobile Testing: Test the ability of mobile applications
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Parameterized Testing: Allows developers to run the same test over and over again using different values
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Policy Management: Create, manage, and track policies and procedures within an organization
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Requirements-Based Testing: Assess the performance and functionality of software by testing against predefined requirements and specifications
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Scoring: Assess and score risks using risk matrices
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Scheduled Testing: Run diagnostic tests at predetermined times
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Static Analysis: Software testing technique by which we can check the defects in software without actually executing it
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Accessibility Audits: Test websites for accessibility compliance as set by ADA regulations and WCAG guidelines
- Website Accessibility Tools: Tools that fix/remediate issues or optimize site elements to improve accessibility for visitors with disabilities or unique needs
- Website Analytics: Track and analyze information regarding website visitors
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.5 (12)

4.5

Based on 12 reviews

## Pricing

Value for money

4.3 (11)

### Starting price

Free trial not available

Value for money

4.3 (11)

4.3

Based on 11 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (11)

4.6

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 12 reviews

Filter by rating

5(6)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EK

Ece K.

IoT Cloud Software Engineer

Electrical/Electronic Manufacturing

### "eSSENTIAL Accessibility is functional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2022

Pros

eSSENTIAL Accessibility works in a great way and it is one of the most cost-effective solution in the market.

Cons

Our experience with eSSENTIAL Accessibility is quite perfect so far. Nothing to write here as negative.

Switched from

[Crownpeak Digital Experience Platform](https://www.capterra.com/p/846/crownpeak/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Ben H.

Product owner Accessibility

Pharmaceuticals

### "Essential Accessibility software use."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 25, 2022

Pros

The overall view of the portfolio, the assistance from helpdesk, the detail of error description

Cons

At first the UX is a bit confusing, but with the assistance of support it is a good product to work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Leslie G.

Senior Marketing Manager

Management Consulting

### "Complete Thorough Audit "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 19, 2022

We have had a great experience with them understanding where we can be more accessible and even learning from their training platform for future builds.

Pros

I liked the detail in which the audit was completed. It gave clear direction, screenshots and priority, so we knew where to focus first.

Cons

The price for what we needed was expensive. Also, adding a second or third site was exponentially more money instead of incremental increases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Keenan D.

Senior Director of Marketing

Consumer Electronics

### "eA Review from Consumer Electronics Website"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2022

Pros

The handholding that came with the audit to kick off our relationship.

Cons

There was nothing that I felt that I did not like. No cons at all.

Reasons for choosing Level Access Platform

Granularity of audit, the browser extension was a huge selling point as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SU

Sudha U.

Web Development Manager

Electrical/Electronic Manufacturing

### "Accessibility for Everyone "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 18, 2022

Pros

The Jira integration is a blessing we had to replicate the issues in two systems earlier and this 3rd party integration saved us lot of hours and confusion. The reporting and health score on the dashboard really helps for reporting.

Cons

The ability to filter the critical filter defects which impact the overall score of the website.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HP

Hiral P.

Web Developer

Retail

### "Very Compliant and easy to use platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2022

Pros

The team is very helpful and responses promptly.

Cons

I didn't feel there is any cons for any part of this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JI

Jad I.

Executive brand director

Food & Beverages

### "My review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 13, 2022

It's been a solid experience, it's the best software out there and service for managing a website's ADA compliance

Pros

I like the dashboard, the automatic scans, and the manual testing. Having all of the tasks that the website developer needs to implement and complete to bring the site up to compliance is very helpful.

Cons

It's less about the software itself are more about the process of confirming implementation of recommendations. I think at this price point it could be included in the package that the company automatically reviews outstanding items instead of needing to manually submit for reviews.

Switched from

[accessiBe](https://www.capterra.com/p/212877/accessiBe/)

EA is way more comprehensive..

Reasons for choosing Level Access Platform

Dashboard and manual evaluations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rob S.

Front End Web Designer

Retail

### "Home Hardware EA review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 13, 2022

The one-on-one contact with our rep has been fantastic. Any time we have an issue, the 'help' option is very quick to respond. If we had someone assigned exclusively to keeping our site accessible and up to date, it would be so much easier. Since we aren't constantly monitoring, it would be nice to get an update on concerns for our site with any recommendations for resolution.

Pros

The information is easy to access and easy to sort/filter. Our rep is very helpful and supportive.

Cons

There are so many options that new users often find it hard to navigate. We aren't on the site nearly as often as we should, so I am finding that I am getting requests for help when other users are running scans and looking to resolve issues.

Reasons for choosing Level Access Platform

Price, package, location.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bobbi M.

Developer

Automotive

### "eSSENTIAL Accessibility - Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 13, 2022

The employees are super helpful and always open to assisting in our ensuring that we are accessible.

Pros

As a developer for a user facing web application, we are constantly making upgrades to the front end to enhance the user experience. By having access to to tools provided by eA we are able to maintain our compliance to ensure we are accessible to all our users.

Cons

The ability to re-run previous scans that have authentication it would be helpful. Require having to create a new scan each time when accessing the site using credentials. This makes keeping tracking of progress a bit more manual.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matthieu S.

Manager, Digital Products

Pharmaceuticals

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 8, 2022

Pros

The best feature is the ability to run an automated scan

Cons

Sometimes it feels like the main dashboard has too much going on, I get lost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/204051/Level-Access-Platform/reviews/)

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Popular comparisons

[Deque vs Level Access Platform](https://www.capterra.com/compare/168781-204051/Deque-vs-Level-Access-Platform)