# Level Access Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Level Access Platform the right Compliance solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204051/Level-Access-Platform/reviews --- Level Access Platform 4.5 (12) [View alternatives](https://www.capterra.com/p/204051/Level-Access-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Level Access Platform Ease of use 4.0 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Ben H. Product owner Accessibility Pharmaceuticals Used the software for: 6-12 months ### "Essential Accessibility software use." July 25, 2022 4.0 Pros The overall view of the portfolio, the assistance from helpdesk, the detail of error description Cons At first the UX is a bit confusing, but with the assistance of support it is a good product to work with. Review Source RS Rob S. Front End Web Designer Retail Used the software for: 1-2 years ### "Home Hardware EA review" July 13, 2022 5.0 The one-on-one contact with our rep has been fantastic. Any time we have an issue, the 'help' option is very quick to respond. If we had someone assigned exclusively to keeping our site accessible and up to date, it would be so much easier. Since we aren't constantly monitoring, it would be nice to get an update on concerns for our site with any recommendations for resolution. Pros The information is easy to access and easy to sort/filter. Our rep is very helpful and supportive. Cons There are so many options that new users often find it hard to navigate. We aren't on the site nearly as often as we should, so I am finding that I am getting requests for help when other users are running scans and looking to resolve issues. Reason for choosing Level Access Platform Price, package, location. Review Source SU Sudha U. Web Development Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Accessibility for Everyone " July 18, 2022 4.0 Pros The Jira integration is a blessing we had to replicate the issues in two systems earlier and this 3rd party integration saved us lot of hours and confusion. The reporting and health score on the dashboard really helps for reporting. Cons The ability to filter the critical filter defects which impact the overall score of the website. Review Source BM Bobbi M. Developer Automotive Used the software for: 1-2 years ### "eSSENTIAL Accessibility - Review" July 13, 2022 4.0 The employees are super helpful and always open to assisting in our ensuring that we are accessible. Pros As a developer for a user facing web application, we are constantly making upgrades to the front end to enhance the user experience. By having access to to tools provided by eA we are able to maintain our compliance to ensure we are accessible to all our users. Cons The ability to re-run previous scans that have authentication it would be helpful. Require having to create a new scan each time when accessing the site using credentials. This makes keeping tracking of progress a bit more manual. Review Source RH Ron H. Vice President Software Development Marketing and Advertising Used the software for: 1-2 years ### "Helpful tool for compliance and website accessibility" July 8, 2022 4.0 Have had a great experience with the account team and their customer support is excellent. Pros Automated scans are very helpful. The tool finds all of the issues and provides information on how to remediate them. Intuitive user interface. Cons Some differences between what this tool finds vs other tools which can sometimes cause difficulties. Review Source JI Jad I. Executive brand director Food & Beverages Used the software for: 1-2 years ### "My review" July 13, 2022 5.0 It's been a solid experience, it's the best software out there and service for managing a website's ADA compliance Pros I like the dashboard, the automatic scans, and the manual testing. Having all of the tasks that the website developer needs to implement and complete to bring the site up to compliance is very helpful. Cons It's less about the software itself are more about the process of confirming implementation of recommendations. I think at this price point it could be included in the package that the company automatically reviews outstanding items instead of needing to manually submit for reviews. Reason for choosing Level Access Platform Dashboard and manual evaluations Switched from [accessiBe](https://www.capterra.com/p/212877/accessiBe/) EA is way more comprehensive.. Review Source PD Patrick D. Digital Content and Technical Administrator Consumer Electronics Used the software for: 1-2 years ### "Great team / company / offerings" July 8, 2022 4.0 The team is great, always ready and willing to help with questions. Pros The platform has great tools and functionality and it's always getting updated with new things !! Cons Although perhaps more of a technology limitation perhaps... it would be great if it allowed for scanning of a site / page that uses overlays within the page rather than only providing URL based page scans Review Source EK Ece K. IoT Cloud Software Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "eSSENTIAL Accessibility is functional" September 7, 2022 5.0 Pros eSSENTIAL Accessibility works in a great way and it is one of the most cost-effective solution in the market. Cons Our experience with eSSENTIAL Accessibility is quite perfect so far. Nothing to write here as negative. Review Source HP Hiral P. Web Developer Retail Used the software for: 1-2 years ### "Very Compliant and easy to use platform" July 18, 2022 5.0 Pros The team is very helpful and responses promptly. Cons I didn't feel there is any cons for any part of this. Review Source LG Leslie G. Senior Marketing Manager Management Consulting Used the software for: 6-12 months ### "Complete Thorough Audit " July 19, 2022 5.0 We have had a great experience with them understanding where we can be more accessible and even learning from their training platform for future builds. Pros I liked the detail in which the audit was completed. It gave clear direction, screenshots and priority, so we knew where to focus first. Cons The price for what we needed was expensive. Also, adding a second or third site was exponentially more money instead of incremental increases. Review Source KD Keenan D. Senior Director of Marketing Consumer Electronics Used the software for: 1-2 years ### "eA Review from Consumer Electronics Website" July 18, 2022 5.0 Pros The handholding that came with the audit to kick off our relationship. Cons There was nothing that I felt that I did not like. No cons at all. Reason for choosing Level Access Platform Granularity of audit, the browser extension was a huge selling point as well. Review Source MS Matthieu S. Manager, Digital Products Pharmaceuticals Used the software for: 1-2 years ### "Review" July 8, 2022 4.0 Pros The best feature is the ability to run an automated scan Cons Sometimes it feels like the main dashboard has too much going on, I get lost Review Source Similar Products Featured ## Related categories [Website Accessibility](https://www.capterra.com/website-accessibility-software/)[Compliance](https://www.capterra.com/compliance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.