--- title: "Gem Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gem Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/204052/Gem/" page_type: "product" language: "en" --- # Gem Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gem ## What is Gem? Gem is the AI-first recruiting platform built for better outcomes, not more tools. Gem combines ATS, CRM, sourcing, scheduling, and pipeline analytics into a connected system, with AI built into every workflow. Recruiters end up spending less time on busywork and more time with candidates. Gem works alongside your existing ATS or as a full replacement, depending on what your team needs. Over 1,200 organizations — including Anthropic, Zillow, Walgreens, Carmax, Robinhood, and Doordash — run their recruiting on Gem. Recruiters using Gem see up to 5x productivity gains, and teams cut recruiting technology costs by 30 to 50 percent by consolidating their stack. ## What is Gem used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Recruitment Marketing Platforms](https://www.capterra.com/recruitment-marketing-platforms-software/)[HR Analytics](https://www.capterra.com/hr-analytics-software/) Overall rating Based on 124 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 2% Starting price $135 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Gem alternatives Highest Rated [4.6 (3,518)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,265)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (10,943)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.6 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204052/Gem/alternatives/) ## FAQs about Gem Overview ### What problems does Gem solve? Gem helps recruiting and sourcing teams solve slow candidate outreach, missed follow-ups, duplicate contact, scattered candidate notes, and weak top-of-funnel visibility. It automates personalized email and text sequences, captures contact data from LinkedIn, syncs with ATS tools, and gives recruiters, sourcers, and hiring leaders clear pipeline and performance reporting. Answer based on 97 reviews Overview ### Which roles and teams benefit most from Gem? Gem is most used by recruiters, technical recruiters, and sourcing teams that need to find candidates, manage outreach, and track pipeline activity efficiently. Talent acquisition leaders and recruiting managers use it to improve team coordination, reporting, and hiring visibility, while coordinators support scheduling, follow-ups, and smoother candidate handoffs. Answer based on 123 reviews Overview ### What company size and industries is Gem built for? Gem is used by organizations running recruiting, with the largest reviewer share from small businesses at 37% and Computer Software at 28%. It also serves enterprises at 33% and midsize businesses at 30%, with additional adoption in Staffing and Recruiting at 12% and Information Technology and Services at 8%. Answer based on 123 reviews Features and Usability ### What are the key features of Gem? Gem includes core recruiting features such as candidate sourcing, candidate management, and ATS integrations, with differentiators in email automation. Reviewers most often highlight email sequencing, candidate email campaigns, SMS messaging, and reporting dashboards with customizable analytics for tracking outreach, pipeline health, and recruiter performance. Answer based on 47 reviews Pricing ### How much does it cost and what fees or limitations are included? Gem starts at $135 per month on the Startups flat-rate plan, which includes 500 AI sourcing credits, ATS, analytics, CRM, scheduling, and sourcing/outreach automation. A free trial is available. Some reviewers say the cost is high, ATS integrations can be limited, and certain features or analytics may cost extra. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Gem integrate with? Gem integrates with Greenhouse, Lever, LinkedIn Recruiter, Calendly, Gmail, and Workday HCM, with reviewer mentions centered on recruiting workflows like ATS syncing, sourcing, and scheduling. Gem also supports over 50 integrations overall, including Ashby, BambooHR, Checkr, CoderPad, and GitHub from its official catalog. Answer based on 45 reviews Getting Started and Support ### What training and onboarding options does Gem offer? Gem provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover shared training sessions, documentation offers written reference material, and videos provide self-paced learning. Answer based on 2 reviews Getting Started and Support ### What customer support options does Gem offer, and how do users rate the experience? Gem offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, helpful, and effective at resolving bugs and technical issues quickly. Some mention slower responses at times, difficulty reaching the right team, and occasional frustration when support feels less informed. Answer based on 17 reviews Email automation ### How well does Gem handle recruiting email automation? Gem handles recruiting email automation well with sequences, scheduled follow-ups, and message tracking that reduce manual outreach work. Recruiting teams value email opens, clicks, and bounce data, plus safeguards against duplicate sends. Some users still want better LinkedIn message automation, clearer outreach steps, and more reliable email finding and delivery. Answer based on 47 reviews ## Who uses Gem? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 11,025 Recruiting reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Gem supports all three features that reviewers rate most highly: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate pipelines, keep hiring workflows organized, and publish openings efficiently, allowing teams to move candidates through the recruiting process with better visibility and control. Job Posting 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Resume Database 3.8 (17) 47.06% of 17 reviewers that rated this feature as important or highly important A searchable repository of candidate profiles Candidate Management 4.6 (81) 65.43% of 81 reviewers that rated this feature as important or highly important Gem offers you a centralized view of candidate status, communication history, and pipeline progress. Users think the kanban boards, reminders, and note-taking make tracking and organizing candidates easier, especially when integrating with Greenhouse or Lever for a smoother workflow. Resume Search 3.9 (41) 43.90% of 41 reviewers that rated this feature as important or highly important Search through the software for stored resumes Reporting/Analytics 4.6 (72) 72.22% of 72 reviewers that rated this feature as important or highly important With this capability, you gain clear dashboards and detailed metrics to track outreach, candidate engagement, and team performance. Reviewers appreciate sharing reports with hiring managers, pipeline analytics, and A/B testing. Some mention occasional data accuracy issues and limited ATS integration. Email Marketing 4.6 (45) 68.89% of 45 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Gem 45 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Candidate Management: Gem offers you a centralized view of candidate status, communication history, and pipeline progress. Users think the kanban boards, reminders, and note-taking make tracking and organizing candidates easier, especially when integrating with Greenhouse or Lever for a smoother workflow. - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Demand Forecasting: Forecast customer demand using historical insights and simulations - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Referral Management: Manage and track employee referrals for open job positions - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: With this capability, you gain clear dashboards and detailed metrics to track outreach, candidate engagement, and team performance. Reviewers appreciate sharing reports with hiring managers, pipeline analytics, and A/B testing. Some mention occasional data accuracy issues and limited ATS integration. - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (124) 4.6 Based on 124 reviews ## Pricing Value for money 4.5 (80) Free Trial [View pricing plan details](https://www.capterra.com/p/204052/Gem/pricing/) Startups $135.00 Flat Rate,Per Month It includes: - ATS - CRM - Sourcing & outreach automation - AI Sourcing: 500 credits per month - Scheduling - Analytics Growth Custom Quote Available It includes: - SSO, SOC 2 type II reporting, - Unlimited AI Sourcing Enterprise Custom Quote Available It includes: - ATS connector Value for money 4.5 (80) 4.5 Based on 80 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Deel](https://www.capterra.com/p/205015/Deel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (103) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (103) 4.6 Based on 103 reviews ## User reviews Overall rating 4.7 Based on 124 reviews Filter by rating 5(94) 4(27) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent Anthony S. CPO Airlines/Aviation ### "OK CRM Recruiting Tech Undermined by a Weak Post-Sale Service Model" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 24, 2026 Gem is a case study in why enterprise software should be evaluated as both technology and service infrastructure. I approach this review from a fairly broad comparative base. I have worked with multiple ATS, sourcing, recruiting, HRIS, payroll, benefits, performance, analytics, and AI-enabled platforms, and currently have responsibility across an organizational technology ecosystem containing more than 175 systems and applications. I therefore do not expect every SaaS vendor to provide unlimited consulting or immediate access to a dedicated representative. Tiered support models and capacity constraints are normal. What is not normal, in my experience, is the degree of effort required here to obtain substantive assistance after concerns have already been escalated. The chronology matters. We raised support concerns in June after reaching out multiple times without receiving the expected follow-through. After renewal, when we attempted to address implementation and adoption concerns, we were directed toward a generic support channel. We escalated again. A Customer Success leader became involved. After a live session that did not provide enough time to address the issues, the follow-up consisted largely of on-demand webinars, followed by another narrowly scoped session. When I explicitly explained that the allotted time had repeatedly proven inadequate and requested 45–60 minutes, the request was declined because of Gem's “bandwidth constraints.” There is also a subtle but important customer-experience issue in the language throughout these interactions. The communications are courteous. The problem is not tone in the conventional sense. It is where responsibility is repeatedly placed. The customer is asked to review additional materials, narrow the discussion, prepare specific questions, and make the interaction more efficient because the vendor cannot allocate additional time. Individually, each request is reasonable. Collectively, after repeated escalation regarding inadequate support, they reveal a service model oriented toward managing vendor capacity rather than resolving the customer's underlying problem. That distinction matters. A sophisticated software product inevitably creates questions that cannot always be resolved through webinars or documentation. Customer Success should add diagnostic value: understanding the customer's environment, identifying configuration or adoption gaps, translating product capability into workflow, and staying engaged long enough to determine whether the problem has actually been solved. Our previous experience with Gem demonstrated exactly that kind of partnership, which is why I do not view the current experience as an inherent limitation of the product. It appears to be a deterioration in the service model surrounding it. For prospective buyers, my recommendation is therefore qualified rather than categorical: evaluate Gem on the strength of the technology, but conduct equal diligence on the post-sale service model. Before signing, establish exactly who will own your account after implementation; whether you have a named Customer Success resource; what live advisory support is actually included; typical meeting duration and availability; escalation procedures; and what happens when self-service materials do not resolve an issue. If those elements matter to your implementation or operating model, obtain the expectations in writing. Gem remains a capable platform. But software value is not merely a function of features. It is the combination of functionality, adoption, implementation quality, access to expertise, and the vendor's willingness to assume ownership when something is not working. On the technology itself, Gem remains competitive. On Customer Success, based on our recent experience, I would exercise considerable caution. Pros I have worked with numerous applicant tracking, recruiting CRM, sourcing, and AI-enabled talent platforms, and currently oversee an HR technology environment involving more than 175 systems and applications across our organization. Against that reference set, Gem remains a capable recruiting technology product. Its core strengths are sourcing, candidate pipeline development, sequencing, and the consolidation of recruiting activity into a relatively intuitive interface. The learning curve is reasonable for experienced recruiting professionals, and the platform can materially improve recruiter efficiency when configured and supported properly. Importantly, our experience with Gem was not always negative. We previously had a Customer Success partner who was highly accessible, knowledgeable, and willing to spend the time necessary to understand our recruiting environment. That experience demonstrated that Gem can pair a strong product with strong service. The contrast with our current experience is therefore particularly notable. Cons Among the HR technology vendors I have worked with, our recent service experience with Gem has been among the poorest. The issue is not a single delayed email or an isolated interaction. It is the cumulative pattern: limited ownership, repeated handoffs, reliance on generic support channels and prerecorded material, constrained access to live expertise, and a noticeable difference between the attentiveness surrounding renewal and the support available afterward. We first documented concerns about unanswered support requests on June 12. By July 2, I had explicitly identified responsiveness, ownership, implementation support, and follow-through as the problem. Subsequent escalation led to a Customer Success conversation, but that session itself was shorter than necessary and did not resolve the outstanding issues. The next step was to review several on-demand webinars before another targeted session could be scheduled. The most revealing interaction came later. After explaining that 30 minutes had repeatedly been insufficient, I asked whether 45–60 minutes could be accommodated, noting that our previous Customer Success partner routinely reserved 45 minutes and often remained longer when the work required it. The response acknowledged the need but stated that, “due to bandwidth constraints,” calls had to remain limited to 30 minutes and instructed us to “Please come prepared.” That exchange captures the broader problem. We were not asking Gem to compensate for a lack of preparation. We were asking for sufficient access to expertise to properly use a platform for which we are already paying. “Bandwidth constraints” may be an understandable internal operating reality. From the customer's perspective, however, vendor capacity should not become the mechanism by which adequate support is rationed—particularly after the customer has already escalated concerns about inadequate support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cynthia B. Talent Acquisition Team Lead Staffing and Recruiting ### "Easy to use for recruiters, powerful collaboration and reporting for teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 29, 2025 Gem is a great tool both for day-to-day recruiting productivity and for leadership visibility. It saves time, improves collaboration, and provides strong insights, but the cost and ATS limitations should be considered depending on your stack. Pros Gem is extremely easy to use. Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale. I really value the ability to add notes and tags to candidates, which makes team collaboration smooth and transparent. From a recruiter’s perspective, it feels almost like an ATS — the filters are very detailed, and you can scrape/search efficiently when looking for specific profiles. Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external sourcing tools. From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is very valuable for scaling teams. Cons It is on the expensive side, especially since you still need another tool for actual sourcing. Nowadays, many sourcing platforms also include emailing capabilities, which makes Gem feel like an additional investment. The ATS integrations also feel somewhat limited at times and require extra checks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gedion B. Customer Manager Media Production ### "Amazing candidate relationship management software." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 24, 2025 Gem has provided us with improved reporting capabilities and enabled us to effectively manage recruiting campaigns. Pros The software is straightforward and has very reliable reporting tools that makes implementation seamless. Cons The product is very effective. I have not found flaws associated with its implementation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mathieu L. Recruiter Information Technology and Services ### "A great tool, a lot of potential to be a real gem" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 3, 2025 The tool can definitely be improved to improve the sourcer/recruiter experience but I'm glad GEM is part of our sourcing workflow! Pros I particularly like the collaboration possibilities in GEM. I'm heavily relying on shared projects with my teammates and finding a good workflow is easy with GEM. Cons I wish GEM (1) could improve the filtering options in projects because filtering isn't the smoothest experience I've had so far and the tool has the potential for more and (2) could give us more freedom in building our own dashboards. There are many widgets available (which is great) but it makes it hard to quickly build the dashboards we want - we have to play around with the tool before, in order to find the best variables. Switched from [Eightfold.ai](https://www.capterra.com/p/221474/Eightfoldai/) The previous tool wasn't necessarily adopted by the internal users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Billie C. Marketing coordinator Marketing and Advertising ### "Easy to use, however better platforms exist " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 August 22, 2024 Used to use and adopt to however lacks important features other softwares provides Pros It’s easy to use and provides valuable analytics on candidates Cons You can’t download the candidate list which is frustrating and it is lacking other features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TY Tommy Y. Director of Recruiting Security and Investigations ### "Useful for sourcing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 November 1, 2023 Pros Gem is a useful tool for finding contact information and creating nurture campaigns easily. Its easy to use and started building out a marketing and an ATS, so having a Gem ecosystem. Cons the support could be much better, working with support on problems is slow. Alternatives considered [ZoomInfo Talent](https://www.capterra.com/p/253716/ZoomInfo-Talent/) Reasons for choosing Gem Ease of use and been using Gem longer and so didn't feel a need to change Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Lead Talent Acquisition Computer Software ### "GEM has evolved and is getting better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2023 its an ok product now, it used to be a game changer but it's not innovating enough Pros It's way to manage new outbound candidates/prospects that you sourced to fit your openings. Cons It's getting to the point of asking..what else can GEM Do? Beyond managing / CRM / outbound.... Alternatives considered [hireEZ](https://www.capterra.com/p/177502/Hiretual/) Reasons for choosing Gem the ability to import candidates from linkedin to GEM and ability to track campaign was really key Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Rebecca A. Event Marketer Computer Software ### "Gem is an essential recruiting tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2023 Pros It's really easy to use! Gem's integrations make leveraging data from event so easy. In the past, where other platforms don't encourage collaboration, Gem does.Gem is perfect for large teams with wide candidate pool in order to retain and share talent, which is super important in this new and competitive landscape. Cons Limited licenses can make the data analytics a bit manual when it comes to reviewing large sheets of data. My assumption is that this is to push you to get a pro license. Switched from [Eightfold.ai](https://www.capterra.com/p/221474/Eightfoldai/) Eightfold did not have key integrations we needed like Splash. Also it was not as intuitive, hard to use, and didn't allow you to easily see into other projects. Most of all this tool was not GDPR compliant. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Recruiter Computer Software ### "An All-in-One Talent CRM!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2023 Pros This tool was overwhelming to understand at first- but only because it has so many features! I really enjoy how this tool allows me to manage my candidates all in one place- projects, notifications, reminders, etc. I especially enjoy: 1. How the notifications allow me to stay on top of my candidate pipeline, and 2. The detail of all the data in the dashboards! I've really enjoyed building out customized dashboards that allow me to better understand my top of funnel + overall recruiting process. Cons This is not a con for Gem, but more for LinkedIn. I just wish the LI integration was better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Karl H. Recruiting Coordinator Computer Software ### "Very Easy to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 26, 2023 Pros Gem seems really straightforward and easy to navigate! Our recruiting team is finding it really helpful! Cons In my role, there aren't many things that I dislike, I would say that maybe including a searchable FAQ page within the program to help troubleshoot if it doesn't already exist. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204052/Gem/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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