# Tashi.travel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Tashi.travel the right Marketplace solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204075/Tashi/reviews

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Tashi.travel

5 (25)

[View alternatives](https://www.capterra.com/p/204075/Tashi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Tashi.travel

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

AK

Albert K

Hospitality and Tour ConsultantLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months.

“It has made website designing much easier than I expected especially in the area of Tour and Travel websites..“

February 4, 2021

CD

Clifford D

Direct/operations managerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months.

“I also had difficulties on changing or adding more products on the website. Since I joined Tash my business have improved for the better than ever!“

August 2, 2020

VT

Vimal T

FounderLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months.

“n excellent software, that is very useful for tour and travel company like ours, that has great customer support and easy to use.“

September 1, 2020

LZ

Lourdes Z

Co-Director and Co-FounderLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months.

“Easy to use and highly intuitive software that's already tailored to travel biz needs.“

August 31, 2020

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

hA

habumugisha A.  
Tour operator  
Newspapers  
Used the software for: 6-12 months

### "the great professional web marketing company i can recommend "

December 19, 2020

5.0

i found tashi on absolute zimbabwe i contacted them what amazing helpful team and and a great software that has increased traffic on my website due to its current attractive look

Pros

it is easy to understand and it has led to the increases of traffic on my website

Cons

you an amazing team with a great passion

Reason for choosing Tashi.travel

Tashi is super safe i salute their incompetency and service delivery

Review Source

MR

Mac R.  
Executive Director  
Telecommunications  
Used the software for: 2+ years

### "Great technology paired with great and real -human- support "

July 8, 2025

5.0

It’s a great technology platform paired with really personal human support. They’ve helped me every step of the way, in terms of onboarding, getting going and then optimising our listings and ad campaigns, which have helped us get more sales.

Pros

Tashi’s great. The platform is perfect for our business, which sells sustainable tours and experiences. The team really know their stuff and have been able to give us really valuable experience along the way as we’ve scaled our sustainable travel marketplace. We’ve been able to grow the busines without adding significant headcount because their app has lots of automations and and tools that have saved us TONS is time. Seriously, it’s been great.

Cons

Nothing comes to come in terms of cons. Like every tech platform there some things to take on board but it’s been very user friendly.

Alternatives considered

[Bubble](https://www.capterra.com/p/171359/Bubble/)[sharetribe](https://www.capterra.com/p/162942/Sharetribe/)

Reason for choosing Tashi.travel

It’s build for Travel and it shows. The depth of travel spring if features and the flexibility in terms of the listing and availability management is miles ahead of anyone else.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Wordpress was ok to start, but once I started growing I needed a proper platform that was fit for my purpose.

Review Source

ZO

Zinzi O.  
CEO, Founder  
Hospitality  
Used the software for: 6-12 months

### "How Tashi Travel Helped PetBubble Get Started"

July 18, 2025

5.0

The software performs well! I’d rate it 4/5 for overall functionality and 5/5 for speed and operational components. Although I’m still in the early stages of getting my business up and running, the hotel and travel management features appear well designed and thoughtfully structured. I haven’t fully tested the booking system yet, but it seems to run smoothly. Guest management was solid from the beginning and has continued to improve with ongoing updates and refinements.

Pros

Easy to onboard, \[sensitive content hidden\], more cost-effective and offers more features than pricier programs I’ve tried. They’ve also supported me beyond the software itself, which has been incredibly helpful overall. Love that it's cloud-based, almost an expectation for software these days.

Cons

Being a small team, responses can be slower than I’d personally prefer at times. That said, they do follow up, and I know there’s a lot happening behind the scenes that I’m not even aware of that do help me.

Switched from

[sharetribe](https://www.capterra.com/p/162942/Sharetribe/)

I made the switch because the first option had fewer features, was more expensive on a monthly basis, and would have led to significant extra costs for customisation. The other alternative was fully bespoke and customisable from day one, but the upfront cost was prohibitive. I needed a solution that balanced features, affordability, and flexibility without breaking the budget.

Review Source

DR

Diane R.  
Owner  
Wine and Spirits  
Used the software for: 1-2 years

### "Definitely recommend"

November 26, 2024

5.0

I would highly recommend Tashi Travel to anyone. From the first day, I found their website builder easy to use, delivering high quality results. I actually get compliments for a website I did myself though I have no technical background. There are also many add ons and features that offer you a lot of flexibility and ability to personalize to suit your needs. I run a small food tour business in Bordeaux but I think Tashi is suitable for any sort of travel business. Perhaps what I appreciate the most is the personalized tech support. I've had a few video calls with Tom who is super helpful, patient, and is there to trouble shoot any issues.

Pros

Ease of use, fairly intuitive, good customer service and ability to schedule a personalized video call to trouble shoot or get tech support.

Cons

No major cons that I can comment on. Tashi is pretty responsive to my issues.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Tashi.travel

Tashi had a lot to offer and the free trial made it easy to test it out to see if I liked it. Ease of use and functionality.

Review Source

CG

Casey G.  
Hotel Manager  
Hospitality  
Used the software for: 2+ years

### "Excellent Program & Company"

April 23, 2021

5.0

It's always a pleasure to deal with \[SENSITIVE CONTENT HIDDEN\] at Tashi, he is easy to get a hold of and goes above and beyond to sort out or walk through any issues or questions you have in a timely manner. They walk through everything to ensure set up is hassell free.

Pros

Program has everything we need to run our three Guesthouses, from booking system, to channel manager and website, we now operate from the one place which saves us a lot of time. The company is adaptable always open to recommendations for changes to suit your individual property where they can.

Cons

There is nothing I don't like about this program or company

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[Hotelogix](https://www.capterra.com/p/76374/Hotelogix/)[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Tashi.travel

When I contacted Tashi, they were a fairly new company and offered everything that the other Programs, the cost was more reasonable especially since we were a new business as well, but what won me over was the fact that they were willing to adapt and develop certain area's like the registration cards so it suited what we needed for our business.

Review Source

RZ

Robert Z.  
Director Sales & Marketing/ Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "The best System and Amazing Team of Professionals"

September 1, 2020

5.0

efficiency its Saves lots of time hence it increases the sales as we attend to more clients compared to before.It also helps in digital marketing as you can easily integrated with different platform and applications

Pros

Tashi System is user Friendly and Amazing . The Team is experience and expert at their job. Since I came across them a lot has changed and I have never met people like Mac and his Team. I wholehearted highly recommend these professionals to anyone looking for digital services in this industry and no doubt they deliver beyond your expectation. They are always willing to help.

Cons

Its User Friendly and provide efficiency for my company

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Tashi.travel

Because of the features, its ease to you and very ease to link with other digital platform hence solve many problems at once. Also before purchasing a system you need to look at how best and professional is the team for customer satisfactions purposes.

Review Source

MR

Mark R.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Great working relationship"

November 25, 2024

5.0

A very good working relationship with a company who are open and willing to listen to their customers.

Pros

Tashi has been an excellent fit for our very specific travel product, the best part has been their willingness to help and develop features with us and other vendors in mind.

Cons

Like with any product which is not custom made there are limitations in being able to develop unique features.

Alternatives considered

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

Reason for choosing Tashi.travel

much better fit for our unique business.

Review Source

SB

Sarah B.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Highly recommend for those looking to build out travel marketplaces"

November 21, 2024

5.0

Has been very favorable. I was able to get up and running and add over 2000 new listings in less than 6 months as a new business.

Pros

Easy to work with, good feature set, easy to get started and very receptive to feedback.

Cons

Can be a little bit of feature overload when you first get started.

Review Source

DC

Davide C.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great Partner!"

November 22, 2024

5.0

Pros

Fast and efficient software. Great customer care!

Cons

nothing. It is really a great partner for our online tour operator

Review Source

KP

Karen P.  
CEO Founder  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Highly reco Tashi "

November 21, 2024

5.0

We came to Tashi with a vision and they agreed to bring it to reality, on a reasonable budget.

Pros

Tashi is run, operated and driven to success by an engineer who is devoted to travel. The team ensures that your vision becomes a reality.

Cons

Wish there was more of them, the team is so devoted to each client that their time gets committed and you do have to wait your turn for excellence.

Review Source

MM

Monica M.  
Director  
Hospitality  
Used the software for: 1-2 years

### "Anytime anywhere marketplace with great tech support "

November 21, 2024

5.0

Pros

Global mindset - operate anytime from anywhere Easy Technology and easy to lunch Great and responsive customer service/tech support

Cons

That's it's just a tech partner while there is huge potential to create a community.

Review Source

TC

Terry C.  
CEO  
Hospitality  
Used the software for: 2+ years

### "We love Tashi"

August 14, 2020

5.0

For several years, we've had a great time working with the \[SENSITIVE CONTENT HIDDEN\]. They are always open to our feedback and take our comments very seriously. We look forward to a long-lasting relationship.

Pros

Tashi feels like it was made for us. The features are well suited for our hotel and retreat business and there are always new developments that help us drive different areas of our business. Besides room bookings, we can now book tours, communicate with customers, sell products, build landing pages, and run specific promotions. We were also able to seamlessly teach our Peruvian staff how to use the program.

Cons

We're still working on some features for our group business. Tashi is set up mostly for hotel bookings and for those of us who also manage group/retreat bookings, it requires a few extra steps. But after looking at 6 other PMS providers, we realized that Tashi is the best and also the most adaptable. Plus they are an absolute pleasure to work with.

Reason for choosing Tashi.travel

After extensive research, we found Tashi did what most of what other (more expensive) PMS do but with better customer service, more user-friendly features, and at a lower cost. They are always focused on delivering the best experience for the user and the customer, rather than trying to up-sell us on features that we don't need.

Review Source

NS

NOMWESIGWA S.  
General Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Sensational"

July 30, 2020

5.0

Pros

The system is very easy to use and they helped us get more direct enquiries and bookings online. Very supportive and helpful team and wouldn't thank them enough for making us better. Tashi customer care is sensational and always there when I need them. They have given me tips on how I can improve and create a better facility. Their creative and innovative suggestions have been great to us and more revenues generated. I am looking forward to more of amazing relationship working with Tashi.

Cons

I loved everything and may be better with a mobile phone app for easy accessibility.

Reason for choosing Tashi.travel

They had a solution for direct online bookings and inquiries. Mac was also a great guy when selling Tashi. The approach was good and we connected easily even on whatsApp

Review Source

GT

Gakenapuo T.  
Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Outstanding "

May 17, 2022

5.0

Tashi is a reliable product which can make the business grow, people can book direct to the website

Pros

The software is very reliable and the management team is doing a great job,it makes more customers view my website

Cons

I have find myself difficult when I want to add/review my website especially if I want to put more info, please help me learn more about this product, I think if I can know more I will attract more customers to my business

Review Source

RG

Roberto G.  
President  
Hospitality  
Used the software for: 2+ years

### "Best reservations app "

August 13, 2020

5.0

Very reliable app, great customer service.

Pros

Very user friendly, very reliable. Everybody who has access to the app can always have access to it even if you are on the move. We can check or make a reservation where ever we are.

Cons

If you are trying to make a reservation from your cell phone you have to make sure you are on the right date. It does not give you the exact month when you click on the date, you have to move with the arrows.

Review Source

NH

Nicole H.  
Manager  
Hospitality  
Used the software for: Less than 6 months

### "I couldn't run the business without Tashi Travel!"

March 4, 2021

5.0

I couldn't possibly run the business with out Tashi Travel. Unfortunately it is another business expense! However this is one i couldn't possibly go without. Would absolutely recommend. I also take boking while i'm out and about on my phone which is very easy to do. This means i'm not tied to my computer.

Pros

Very easy to use, its intuitive so you can click through the tabs and logically find and learn how do do various activities. It took a few weeks of learning by trial, by i'm now feeling pretty confident with the booking system so will start to explore other functions of the software. I have a staff member who uses the software and also makes it very easy for the two us us to make bookings and for me to see what activity she has been doing.

Cons

Nope, more just took my own patience to learn the program and through trial and error understand the various rules around making bookings and so on.

Review Source

FK

Felex K.  
Field officer  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy to use by nine technical people"

September 9, 2020

5.0

The use of Tashi gave me an opportunity to explore while learning in a modern website building system that is totally different from the ones i was used to.

Pros

Guiding tips at every stage, Website editor, switching themes, easy and clear exploration of the page.

Cons

Managing the numbers and price packaging of the rooms was quite challenging for me at the first time.

Review Source

mF

moffat F.  
director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "good service and reliable"

January 15, 2021

5.0

Pros

there software is excellent compared to others

Cons

the software is user friendly, and fantastic

Reason for choosing Tashi.travel

i choose tashi because they have quick response

Review Source

CD

Clifford D.  
Direct/operations manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Tash improved my business"

August 2, 2020

5.0

Tash has really improved my business, before I joined Tash I had difficulties on how could my clients make payments while they are in there countries. I also had difficulties on changing or adding more products on the website. Since I joined Tash my business have improved for the better than ever! Today I have no worries on how will my clients make payments, as Tash's software provides a unique payment platform that my clients can purchase my products from anywhere in the world. I can now make changes easily than ever e.g( remove or add new products) I now run my business more professional than I did before ,Tash has a great team that is very helpful to build my brand as a business . I am glad I joined Tash as my business has improved.

Pros

The software offers great payment platform / easier to change or add products on the website

Cons

It could have been better if the upload photos features could only take quality photos.

Review Source

LN

Lindah N.  
Managing Director  
Hospitality  
Used the software for: 6-12 months

### "Very empathetic people, great templates "

February 3, 2021

5.0

Pros

Product easy to use, quick response to queries, very helpful especially in these Covid-19 trying times

Cons

I believe I've gotten exactly what my business needs. So far so good.

Review Source

AK

Albert K.  
Hospitality and Tour Consultant  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Glad I found Tashi"

February 4, 2021

5.0

So far so good!

Pros

It has made website designing much easier than I expected especially in the area of Tour and Travel websites.. it's very easy to use with a variety of themes.. I also like the customer service expressed by the Tashi Team.. Mac has been very helpful to our company whilst trying to work on our website. Thank you..

Cons

Well, so far the website has bee fine...

Review Source

VT

Vimal T.  
Founder  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Great technology!"

September 1, 2020

5.0

n excellent software, that is very useful for tour and travel company like ours, that has great customer support and easy to use.

Pros

It's a great software, the easy and most aspects of the software are the main thing, that I like most

Cons

Nothing yet! I have not to use it more and may be in time I might know but now I have nothing to say! Its just great!

Review Source

IS

Isaiah S.  
Safari guide  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Best of the best software "

July 30, 2020

5.0

I highly recommend Tashi. I can now easily Upload my Itineraries and photos and my potential guests can easily go on my website and pick their lifetime Itinerary and book the trip without having to wait for me to confirm the availability.

Pros

Just an amazing user friendly software that i will highly recommend. I can load my own Itineraries and photos for easy marketing without or will less help from Tashi.

Cons

So far so good.. even though i think the software can be better

Review Source

LZ

Lourdes Z.  
Co-Director and Co-Founder  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "User-friendly and effective"

August 31, 2020

4.0

Very happy with the customer service. They make my life easier.

Pros

Easy to use and highly intuitive software that's already tailored to travel biz needs.

Cons

Need to save continuously and still missing some functions

Review Source

KDG

Kereemang David G.  
Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Website development "

August 3, 2020

5.0

Pros

The product is easy to use especially the website development

Cons

The payment method is missing on the web development i feel methods like paypal should be linked

Review Source

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