# Hoppier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hoppier the right Remote Work solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204085/Hoppier/reviews

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Hoppier

4.6 (53)

[View alternatives](https://www.capterra.com/p/204085/Hoppier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Hoppier

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

DC

Danika C

CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The flexibility of using virtual Visa cards across food, wellness, learning, and even charitable giving really sets it apart from other platforms.“

July 21, 2025

EW

Emily W

CommunicationsComputer & Network Security, 10,001+ employeesUsed the software for: 1-2 years.

“It can also be a bit difficult to manage how much money to load to cover the cost of a campaign, especially when you already have an existing balance.“

December 18, 2025

KB

Katrina B

Administrative SupervisorAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“We especially like that unused funds are returned to us, and that everything is in $ and not an arbitrary secondary currency (points, etc.).“

December 18, 2025

Sougata R

ManagerCommercial Real Estate, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Conversion amount sometimes mismatches , google wallet does not allow to pay due to NFC restrictions“

November 10, 2025

KB

Karie B

Marketing DirectorInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Hoppier has transformed how we handle employee rewards, event incentives, and client gifting across multiple countries.“

September 10, 2025

KB

Keana B

Practice ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“I often get the error message that we don’t have enough funds, even though I add funds to our balance.“

December 20, 2025

LS

Lincoln S

Prill and Packaging ManagerChemicals, 10,001+ employeesUsed the software for: 1-2 years.

“Appreciated it for its simplified and personalized engagement and virtual event incentives.“

October 22, 2025

JS

Jennifer S

CSMInternet, 501 - 1,000 employeesUsed the software for: 1-2 years.

“that I have to ask my admin for more "gift cards" and that they can be taken away.“

November 29, 2025

## Showing most helpful reviews

Showing 1-25 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Delaney T.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Great for lunch stipends and global team perks!"

July 21, 2025

5.0

We've used Hoppier to give our remote team a recurring lunch budget, and it's been a huge hit. It's easy to set up, works internationally, and employees actually use it. We also use it for ad hoc perks like birthday gifts and virtual event rewards. It’s more flexible than platforms like Compt or Benepass, which often rely on reimbursements or limited vendors. If you're looking for a meal stipend tool that works anywhere and gives you control over spending categories, Hoppier is one of the best options out there.

Pros

I like that Hoppier gives us complete control over our monthly lunch stipend program. The virtual Visa cards are super easy for employees to use. They can spend at their favorite local restaurants or food delivery apps like Uber Eats and DoorDash. As an admin, I love how fast and flexible the platform is—no need to manage expense reports or track receipts.

Cons

The reporting dashboard could be more detailed. I'd like to see more filters or download options when tracking usage by region or employee group.

Review Source

JKH

Janeen Kate H.  
Workplace Experience Support  
Information Technology and Services  
Used the software for: 1-2 years

### "HOPPIER REVIEW HONEST FEEDBACK FROM USER"

November 10, 2025

4.0

I’ve been using Hoppier through Atlassian for a few years now, and overall, it’s been a great experience. The software is super user-friendly and easy to navigate, and their customer support has always been 100% reliable — they’re quick to help and really dependable. The only issue I’ve noticed is that sometimes the platform takes a while to load, especially when reloading cards or when there’s a lot of data. It can slow things down a bit. I’m hoping future updates will make the loading and reloading process faster and smoother. Other than that, I’m really happy with Hoppier. It’s been a great tool, and I appreciate how consistently helpful the team has been.

Pros

What I like about Hoppier is that the software is user-friendly and easy to navigate, and the customer support is 100% reliable.

Cons

It’s always loading, and sometimes it crashes the program. I also noticed that when there’s a lot of data in Hoppier, it begins to reload slowly and the system becomes sluggish.

Review Source

LG

Lisa G.  
Director of Product Marketing  
Information Services  
Used the software for: 6-12 months

### "Hoppier Makes People Happier"

August 27, 2025

1.0

My experience has been entirely pleasant. The reward and shopping experience is one and done. It is fantastic when working with repeat recipients with contact information and history of what has been given.

Pros

Ease of use. It allows for all levels of gifting; coffee, lunch and gifts so that nothing is out of reach in one's price range.

Cons

It has all been good. The only thing which may be challenging to the uninitiated (read new clients) is that navigating the redemption page is not quite intuitive.

Review Source

Response from Hoppier

November 19, 2025

Hi Lisa, Thanks so much for taking the time to share your experience! We’re really glad to hear that gifting has been easy, flexible, and enjoyable for you, and that the overall experience has been entirely pleasant. One quick thing we noticed: you mentioned everything has been good, with the only challenge being that the redemption page could be more intuitive, but the review is marked as 1 star. 😅 If that was accidental, we’d really appreciate it if you could update the rating to better reflect your experience. It makes a huge difference for our small team, and it helps others understand what using Hoppier is really like. And if you ever have ideas on how we can make redemption even smoother, we’re all ears. Thanks again for being a customer! 🙏

EW

Emily W.  
Communications  
Computer & Network Security  
Used the software for: 1-2 years

### "Gifts Card for Employee Motivation and Recognition"

December 18, 2025

5.0

I use it for internal employee recognition -- end of quarter pushes to finish strong. Overall it's really well received by employees and very easy for me to use!

Pros

The flexibility and ease of use -- not having to manage anything, really! The dashboard is clear and it's easy to see how much I have left.

Cons

The per-invitation spend is a bit harder to explain to leadership to secure funding. It can also be a bit difficult to manage how much money to load to cover the cost of a campaign, especially when you already have an existing balance.

Review Source

MS

Melissa S.  
Senior Talent Development Specialist  
Civil Engineering  
Used the software for: 2+ years

### "Effective, simple, and user-friendly tool for rewarding staff"

August 26, 2025

5.0

Overall, I've really enjoyed using Hoppier for the past 4 years and hope to continue using it for future programs at my company.

Pros

I like that Hoppier is simple to use. I just onboarded a new admin to our site today and found it easy to teach her how to use it. I find the site very user-friendly.

Cons

I don't like having to buy invitations separately from the pool of money for awarding the gift cards. I'm not really sure why those two things are separated.

Review Source

VR

Verified Reviewer  
Business Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great platform for group/team reward giving"

September 22, 2025

4.0

It filled the need our company had to distribute, quickly and easily, gift cards for team building happy hours and lunches.

Pros

The ability to maintain recipient groups to easily re-send gift cards when occasions arise. Much easier than manually inputting each time, especially when working with a large number of team members.

Cons

Easy for people to miss the email and/or be unaware of the intention. As an admin/giver, you really need to communicate clearly so team members know to keep an eye out in their Inbox.

Review Source

Sougata R.  
Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Hoppier India Feedback "

November 10, 2025

5.0

If this can be integrated on UPI payment systems as well it would be good for India audiences , multiple occurrences virtual payment systems are not allowed in India, hence a UPI based transaction will surely help

Pros

Seamless payment systems for easy contactless options , easy to add on apple wallet and other IOS payment sources

Cons

Conversion amount sometimes mismatches , google wallet does not allow to pay due to NFC restrictions

Review Source

LR

Lauren R.  
Research Manager  
Utilities  
Used the software for: 2+ years

### "Love using Hoppier !"

November 2, 2025

5.0

Overall, it’s been a great experience! The company is very communicative, always keeping us informed and making things easy. I also appreciate how many options they offer—it really shows how much they care about meeting everyone’s needs.

Pros

It’s very convenient having so many options available to cater to everyone’s taste, ensuring that there’s always something for everyone to enjoy regardless of their preferences.

Cons

What I like best about Hoppier is how simple and flexible it is to use. It’s so easy to send to employees, and everyone can find something they actually enjoy with all the options available. It makes recognition and rewards feel personal and effortless.

Review Source

LM

Lisa M.  
Senior Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for rewarding teams"

October 17, 2025

5.0

Pros

I liked the ease of use and how great the website is to navigate. I liked the flexibility of how to use the card, could be added to apply pay which is great.

Cons

Nothing, i think it is a great tool for rewarding the team and it was always very easy to use. The balance was always easy to find.

Review Source

NL

Nitin L.  
Engineer  
Computer Software  
Used the software for: 2+ years

### "feedback 2025"

October 23, 2025

4.0

It was good experience and better gift option as i can use it for any thing i like, specially i am not stuck with gift which i dont want and rather select my own gift

Pros

Ease of Use though at times it did not work. I was trying to use it to purchase amazon gift card but it was failing

Cons

Not transparent on remaining value in card specially when you have different currency than USD. remaining amount shows wrong values after any transaction. even if you use all amount there is still something left in balance.

Review Source

AS

Adam S.  
VP  
Medical Devices  
Used the software for: 6-12 months

### "Flexible and Simple Platform for Virtual Events"

September 20, 2025

5.0

My experience with Hoppier was positive. It’s straightforward to use, reliable for virtual events, and participants appreciated the convenience.

Pros

I liked how easy it was to send and manage virtual cards. The platform is flexible and gives recipients plenty of options on where to spend, which makes it well-received by recipients.

Cons

No real cons. The ability to export your data or more enhanced reporting would be an added benefit to the program.

Alternatives considered

[Snappy POS](https://www.capterra.com/p/246436/Snappy/)

Reason for choosing Hoppier

I liked the customer service and the price.

Review Source

LS

Lincoln S.  
Prill and Packaging Manager  
Chemicals  
Used the software for: 1-2 years

### "Event Management Platforms"

October 22, 2025

5.0

Appreciated it for its simplified and personalized engagement and virtual event incentives. Great for employee recognition and Team-building incentives.

Pros

Ease of use - the platform is intuitive and easy to set up, even for first time users. Good value for money and reliable customer support.

Cons

Although the platform is flexible, the pricing is slightly high for smaller teams or one-off-events.

Review Source

DC

Dilara C.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fast setup, real impact"

July 23, 2025

5.0

Hoppier has been a fantastic solution for managing employee perks and project-based allowances. The onboarding experience was smooth, and their support team was responsive and proactive.

Pros

Seamlessly streamlines employee rewards. I especially love the intuitive analytics dashboard; it gives me full visibility into how perks are being used and helps optimize our budget allocation with zero manual work.

Cons

The user-friendly interface makes it incredibly easy to set up and manage allowance programs across my team. I can create dedicated digital cards instantly, track spending in real time, and customize budgets by employee or project.

Review Source

VR

Verified Reviewer  
Event Planer  
Events Services  
Used the software for: 1-2 years

### ""Incredible Item and Benefit!""

July 2, 2021

5.0

We utilized Hoppier for a virtual national deals assembly. It was simple to set up, clients were upbeat to take part, and in common, it was a smooth preparation. It was moreover noteworthy that anybody that required additional direction or offer assistance was instantly gone to. One of the extra benefits of this item is we as it was had to bargain with one charge vs. various cost reports submitted for little sums.

Pros

The numerous employment for the benefits are possibly unending, so it has parcels in the event that adaptability when it comes to giving group individuals with engagement openings.

Cons

The capacity to cut down on regulatory complexity, dispensing with various cost reports, make this device an awesome choice.

Review Source

MD

Marissa D.  
Community Management  
Consumer Services  
Used the software for: 6-12 months

### "Great Experience Using Hoppier!"

July 28, 2021

5.0

Working with Hoppier has been excellent. The customer service is impeccable and reliable (which can be hard to come by these days)! Our attendees are happier and more engaged because of Hoppier.

Pros

It's easy to send out a mass amount of individual e-gift cards!

Cons

I would love the ability to personalize the e-card even more than you already can.

Review Source

DP

David P.  
Facilities Manger  
Real Estate  
Used the software for: I used a free trial

### "Best Experience"

November 20, 2020

5.0

Pros

The customer service aspect. I was stuck on purchasing an item and Emil was a blessing to work with. He was quick and very responsive. Emil solved my issue within a min! Great customer service!

Cons

I had no cons to report. Service was good and website was easy to work with

Review Source

Response from Hoppier

November 23, 2020

Thank you for the kind feedback, David. It's a real pleasure to be working with you and your team at Public Storage.

MC

Maurice C.  
Customer Account Manager  
Food & Beverages  
Used the software for: I used a free trial

### "Everything worked great"

December 5, 2020

5.0

Overall experience was good.

Pros

User friendly and easy to use. Sign up was a breeze and I was not asked a ton of questions to get set up.

Cons

Small selection of approved delivery vendors. Would like more direct to the location options.

Review Source

MM

Marlene M.  
Senior Consultant  
Computer Software  
Used the software for: I used a free trial

### "Great idea for business users"

December 18, 2020

5.0

Pros

Easy to use, excellent customer service!

Cons

Difficulty with vendors, but they were solved quickly and efficiently

Review Source

KB

Katrina B.  
Administrative Supervisor  
Accounting  
Used the software for: 2+ years

### "Hoppier is Still a Win"

December 18, 2025

4.0

It was easy to implement and has been easy to manage overall. Staff enjoy it, and we have not found an equivalent program that meets the value and functionality of Hoppier yet.

Pros

Hoppier is quite user-friendly for both the program manager and the recipient. It's easy to get new contacts set up in the account, create new programs, and distribute funds. We especially like that unused funds are returned to us, and that everything is in $ and not an arbitrary secondary currency (points, etc.). It's also easy to accommodate our international staff with adjusted pricing and accessible vendors.

Cons

It can be a little clunky to use Hoppier funds as a recipient, and we have needed to help our older staff more often than others. It is also a little clunky to set up multiple programs when staff may need to be added to the same one that was already used (i.e. "Bingo Winners" for a repeat winner).

Review Source

AN

Amanda N.  
Staff Development Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Hoppier - Great Platform and Easy to Use to Send Gift Cards"

November 10, 2025

5.0

We have been customers with Hoppier for over 2 years now and it has been a great switch for us. The ease of sending a gift card to our employees in a pinch and the team likes the instant gratification of receiving the gift card.

Pros

The Hoppier Support Team is very responsive and on top of any problem that may arise. The tracking of the gift cards and being able to get money back for those that don't use the platform. In the past when we would send out a gift card in the mail they would get lost and never knew if they were redeemed.

Cons

Challenges with Gift Cards working at times but the support team has a new system in place which is no longer an issue for us.

Switched from

[Spoonity Loyalty & Gift Cards](https://www.capterra.com/p/136602/Spoonity-Loyalty-Gift-Cards/)

Gift Card would get lost in the mail, employees would never pick them up from the office and it was difficult tot rack

Review Source

VR

Verified Reviewer  
Marketing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Hoppier Delivers Flexibility, Savings, and Global Reach"

September 10, 2025

5.0

Overall, my experience has been excellent. Hoppier has transformed how we handle employee rewards, event incentives, and client gifting across multiple countries. It gives us flexibility, saves us money, and makes rewards feel modern and engaging. Compared to other competitive products we’ve tried, Hoppier is far more effective and valuable.

Pros

I love the flexibility and control it gives. It makes it easy to give employees across multiple countries rewards that they can use how they like, while also letting us set restrictions when needed (like for events). It’s perfect for client gifting, and the reporting tools make it simple to see usage and savings. The ability to set expiration dates, roll over balances, and even just send a link in our own branded emails is fantastic. Most importantly, the amount of money we’ve saved from unclaimed rewards has been unbelievable, allowing us to reinvest in employee engagement and marketing.

Cons

The cards themselves are a bit pricey, and I wish there were more customization options for branding the cards.

Alternatives considered

[Tango](https://www.capterra.com/p/191326/Facilities-Maintenance/)

Reason for choosing Hoppier

Hoppier stood out because of its unmatched flexibility and cost efficiency. Being able to issue rewards globally, set usage restrictions or expiration dates, and see real-time usage reports dramatically reduces wasted spend. The rollover feature ensures that budget isn’t lost if rewards go unredeemed. Additionally, the ease of sending customizable links via our own emails, without compromising branding, and Hoppier’s ROI from reclaiming unclaimed funds made it a win over competitors. It simply aligns so much better with our needs for event incentives and employee engagement across countries.

Review Source

JA

James A.  
Procurement Associate  
Information Technology and Services  
Used the software for: 2+ years

### "Hoppier use review"

December 29, 2025

4.0

My experience so far has been good, but there are still things that can be improved on. The things that can be improved on are what I highlighted in my cons.

Pros

I like the fact that Hoppier works across several countries and is a good option when considering gifting a large number of individuals spread across different countries of the world.

Cons

I don't like the idea of a higher $6 participation fee, with the 3% processing fee. There are other platforms that charge just a processing fee and not a $6 participation fee. I don't like the idea of Hoppier card not having the option of transfer to local banks by default.

Alternatives considered

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)

Reason for choosing Hoppier

The function of transferring to the local bank is one that many recipients like.

Review Source

VR

Verified Reviewer  
Solutions Architect  
Telecommunications  
Used the software for: I used a free trial

### "Bad Customer Support"

January 6, 2026

2.0

Not great - which is sad, cause I think it's a great service. As with so many companies, it's the things around the service causing issues, i.e. after-sales, admon etc.

Pros

Ease of use. A great service that allows me to incentivise my people on the other side of the world.

Cons

Some cards has limitations on, but nowhere is this mentioned. Only after my employees complained that they can't use it and I emailed Hoppier did I got the answer of why not. With a bunch of emails then back-and-forth, 3 people of Hoppier were unable to either cancel the limitation I put on my purchase (i.e. to open it up to my employees to use it on and vendor on not just the ones I selected), or to cancel the whole transaction all together. I eventually gave up as no-one were able to help, but also never gave me a clear indication that they can't. I was just always transferred to someone new that couldn't read the mail trail and I then had te re-explain everything again.

Review Source

Response from Hoppier

January 8, 2026

Hi there, Cassy here, CEO of Hoppier. Thanks for the honest feedback and I am sorry for the frustration you experienced. You are right that while the product works well, our after sales support missed the mark in your case. We also should have been clearer upfront about card limitations and restrictions. The repeated handoffs and lack of clear answers are not the experience we want customers to have. We have since improved ownership and escalation so cases are handled end to end by one person. I appreciate you still recognizing the value of the service, and I would be happy to personally review your case if you are open to it.

DC

Danika C.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Flexible way to send perks and gifts employees actually want"

July 21, 2025

5.0

We’ve used Hoppier to send wellness stipends, onboarding gifts, and even thank-yous for company-wide goals. It’s reliable, fast, and makes employee rewards simple. The flexibility of using virtual Visa cards across food, wellness, learning, and even charitable giving really sets it apart from other platforms. Our international team can all participate, and that inclusivity has made a big difference. It’s been a great addition to our People Ops toolkit.

Pros

Hoppier makes it easy to send employee rewards and payouts without dealing with physical gifts or reimbursement forms. I love that we can customize how much money each person gets and where they’re allowed to spend it. The setup takes minutes, and our team appreciates being able to choose their own rewards from vendors they already use. It also works in many different countries, which is perfect for us.

Cons

Some vendors are restricted by default. I had to adjust the category filters to allow a few places employees wanted to use, which took a bit of trial and error.

Alternatives considered

[Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)

Reason for choosing Hoppier

Seemed like Hoppier had better support and was way easier to use.

Review Source

JC

Javair C.  
Project Manager  
Computer Software  
Used the software for: 1-2 years

### "A Simple Way to Appreciate Teams Anywhere"

November 21, 2025

5.0

My experience with Hoppier has been excellent. It’s a simple, reliable way to recognize and reward team members, regardless of their location. The platform removes the usual complications of cross-border gifting and makes it effortless to give thoughtful, flexible rewards. Support has been responsive, and setup was straightforward, which made adoption easy for the whole team.

Pros

Hoppier makes it easy to show my team appreciation, no matter where they are! With other tools, I’ve run into challenges sending rewards across borders, like purchasing in the U.S. for team members in Canada. Hoppier removes those barriers and ensures everyone, wherever they’re located, is taken care of.

Cons

Honestly, I don’t have any real complaints. Hoppier works exactly as I need it to—simple, reliable, and effective for recognizing team members across different countries without any complications.

Review Source

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