# Hoppier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hoppier the right Remote Work solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/204085/Hoppier/reviews --- Hoppier 4.6 (53) [View alternatives](https://www.capterra.com/p/204085/Hoppier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hoppier Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews DC Danika C CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The flexibility of using virtual Visa cards across food, wellness, learning, and even charitable giving really sets it apart from other platforms.“ July 21, 2025 EW Emily W CommunicationsComputer & Network Security, 10,001+ employeesUsed the software for: 1-2 years. “It can also be a bit difficult to manage how much money to load to cover the cost of a campaign, especially when you already have an existing balance.“ December 18, 2025 KB Katrina B Administrative SupervisorAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “We especially like that unused funds are returned to us, and that everything is in $ and not an arbitrary secondary currency (points, etc.).“ December 18, 2025 KB Keana B Practice ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I often get the error message that we don’t have enough funds, even though I add funds to our balance.“ December 20, 2025 KB Karie B Marketing DirectorInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Hoppier has transformed how we handle employee rewards, event incentives, and client gifting across multiple countries.“ September 10, 2025 JS Jennifer S CSMInternet, 501 - 1,000 employeesUsed the software for: 1-2 years. “that I have to ask my admin for more "gift cards" and that they can be taken away.“ November 29, 2025 ML Melissa L SupervisorHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “My company sent the cards to the employees and it is one of the best gifts they could give!“ December 11, 2025 KB Karie B Marketing DirectorInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “The cards themselves are a bit pricey, and I wish there were more customization options for branding the cards.“ September 10, 2025 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Operations Manager Information Technology and Services Used the software for: 1-2 years ### "Great platform for group/team reward giving" September 22, 2025 4.0 It filled the need our company had to distribute, quickly and easily, gift cards for team building happy hours and lunches. Pros The ability to maintain recipient groups to easily re-send gift cards when occasions arise. Much easier than manually inputting each time, especially when working with a large number of team members. Cons Easy for people to miss the email and/or be unaware of the intention. As an admin/giver, you really need to communicate clearly so team members know to keep an eye out in their Inbox. Review Source KB Katrina B. Administrative Supervisor Accounting Used the software for: 2+ years ### "Hoppier is Still a Win" December 18, 2025 4.0 It was easy to implement and has been easy to manage overall. Staff enjoy it, and we have not found an equivalent program that meets the value and functionality of Hoppier yet. Pros Hoppier is quite user-friendly for both the program manager and the recipient. It's easy to get new contacts set up in the account, create new programs, and distribute funds. We especially like that unused funds are returned to us, and that everything is in $ and not an arbitrary secondary currency (points, etc.). It's also easy to accommodate our international staff with adjusted pricing and accessible vendors. Cons It can be a little clunky to use Hoppier funds as a recipient, and we have needed to help our older staff more often than others. It is also a little clunky to set up multiple programs when staff may need to be added to the same one that was already used (i.e. "Bingo Winners" for a repeat winner). Review Source KB Keana B. Practice Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Satisfied but could be better" December 20, 2025 3.0 Pros I like that we’re able to also use it with our international employees and that they have the option to purchase whatever they want. Cons It’s somewhat confusing to tell if a participant has funds within a program, so I always end up creating new programs. I often get the error message that we don’t have enough funds, even though I add funds to our balance. Overall, Hoppier is not very user-friendly and I’ve had better experiences with other gift card services, like Tremendous. Review Source JC Javair C. Project Manager Computer Software Used the software for: 1-2 years ### "A Simple Way to Appreciate Teams Anywhere" November 21, 2025 5.0 My experience with Hoppier has been excellent. It’s a simple, reliable way to recognize and reward team members, regardless of their location. The platform removes the usual complications of cross-border gifting and makes it effortless to give thoughtful, flexible rewards. Support has been responsive, and setup was straightforward, which made adoption easy for the whole team. Pros Hoppier makes it easy to show my team appreciation, no matter where they are! With other tools, I’ve run into challenges sending rewards across borders, like purchasing in the U.S. for team members in Canada. Hoppier removes those barriers and ensures everyone, wherever they’re located, is taken care of. Cons Honestly, I don’t have any real complaints. Hoppier works exactly as I need it to—simple, reliable, and effective for recognizing team members across different countries without any complications. Review Source MS Melissa S. Senior Talent Development Specialist Civil Engineering Used the software for: 2+ years ### "Effective, simple, and user-friendly tool for rewarding staff" August 26, 2025 5.0 Overall, I've really enjoyed using Hoppier for the past 4 years and hope to continue using it for future programs at my company. Pros I like that Hoppier is simple to use. I just onboarded a new admin to our site today and found it easy to teach her how to use it. I find the site very user-friendly. Cons I don't like having to buy invitations separately from the pool of money for awarding the gift cards. I'm not really sure why those two things are separated. Review Source MV Marie V. Complaint Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Using Hoppier for Sending Tokens of Appreciation" December 8, 2025 4.0 Overall experience has been positive. Hoppier provides a fairly straight forward means for providing tokens of appreciation to participants. The support staff has been very responsive and helpful to work through issues. Pros Ability to provide customers a choice in selecting their e-gift card. A means for managing this process through a third party at a reasonable price to the organization. Cons Initially the cards were not presented alphabetically and there was no search function. I am not sure if this has been corrected yet. Review Source SS Simmi S. HR Information Technology and Services Used the software for: 2+ years ### "Best rewarding platform." November 22, 2025 5.0 Experience has been good, with a great customer support team who helps at asap. Great rewarding platform Pros Easy to use and has a lot different platforms, where you can use your giftcard. Offers wide variety of vendor. Cons For Indian employees, it has somewhat limitations and does not work in Indian Platforms and vendors. Review Source LR Lauren R. Research Manager Utilities Used the software for: 2+ years ### "Love using Hoppier !" November 2, 2025 5.0 Overall, it’s been a great experience! The company is very communicative, always keeping us informed and making things easy. I also appreciate how many options they offer—it really shows how much they care about meeting everyone’s needs. Pros It’s very convenient having so many options available to cater to everyone’s taste, ensuring that there’s always something for everyone to enjoy regardless of their preferences. Cons What I like best about Hoppier is how simple and flexible it is to use. It’s so easy to send to employees, and everyone can find something they actually enjoy with all the options available. It makes recognition and rewards feel personal and effortless. Review Source EW Emily W. Communications Computer & Network Security Used the software for: 1-2 years ### "Gifts Card for Employee Motivation and Recognition" December 18, 2025 5.0 I use it for internal employee recognition -- end of quarter pushes to finish strong. Overall it's really well received by employees and very easy for me to use! Pros The flexibility and ease of use -- not having to manage anything, really! The dashboard is clear and it's easy to see how much I have left. Cons The per-invitation spend is a bit harder to explain to leadership to secure funding. It can also be a bit difficult to manage how much money to load to cover the cost of a campaign, especially when you already have an existing balance. Review Source LM Lisa M. Senior Manager Information Technology and Services Used the software for: 2+ years ### "Great tool for rewarding teams" October 17, 2025 5.0 Pros I liked the ease of use and how great the website is to navigate. I liked the flexibility of how to use the card, could be added to apply pay which is great. Cons Nothing, i think it is a great tool for rewarding the team and it was always very easy to use. The balance was always easy to find. Review Source EK Eva K. community manager Marketing and Advertising Used the software for: 1-2 years ### "Recomended! " December 5, 2025 5.0 Pleasant and smooth. Easy to use. The better gift you could make without guessing. So in short: great experience Pros That ready easy to us. You just add the gift card it to you phone and you're ready to go. Customer support is great. Cons Sometimes I struggle to understand the process of currency conversion (I use it in Europe). And also twice or so my hopper card was not accepted in some shops. Review Source LS Lincoln S. Prill and Packaging Manager Chemicals Used the software for: 1-2 years ### "Event Management Platforms" October 22, 2025 5.0 Appreciated it for its simplified and personalized engagement and virtual event incentives. Great for employee recognition and Team-building incentives. Pros Ease of use - the platform is intuitive and easy to set up, even for first time users. Good value for money and reliable customer support. Cons Although the platform is flexible, the pricing is slightly high for smaller teams or one-off-events. Review Source AF Andrew F. Senior Manager - Clinical Applications Medical Devices Used the software for: 6-12 months ### "Great Service - Highly Recommend " December 24, 2025 5.0 Pros Very easy and allowed people to choose their own gift without it being a basic visa gift card. Great for rewarding employees. Cons Nothing at all. Great service. Even the fees were acceptable. I wouldn’t say there was any negative to Hoppier. Review Source AV Anna V. Executive Assistant Philanthropy Used the software for: Less than 6 months ### "Easy way to reward your team with lunch!" October 8, 2025 4.0 Great overall. I think the platform could be improved but being more intuitive. I didn't think it was easy to navigate. Pros I really enjoyed the variety of places you can use your credit. Our participants are usually from all around the country, and having the variety helped. Cons The interface (as an admin) was not the easiest. It was not straightforward trying to figure out how it works. Review Source MD Marissa D. Community Management Consumer Services Used the software for: 6-12 months ### "Great Experience Using Hoppier!" July 28, 2021 5.0 Working with Hoppier has been excellent. The customer service is impeccable and reliable (which can be hard to come by these days)! Our attendees are happier and more engaged because of Hoppier. Pros It's easy to send out a mass amount of individual e-gift cards! Cons I would love the ability to personalize the e-card even more than you already can. Review Source DP David P. Facilities Manger Real Estate Used the software for: I used a free trial ### "Best Experience" November 20, 2020 5.0 Pros The customer service aspect. I was stuck on purchasing an item and Emil was a blessing to work with. He was quick and very responsive. Emil solved my issue within a min! Great customer service! Cons I had no cons to report. Service was good and website was easy to work with Review Source Response from Hoppier November 23, 2020 Thank you for the kind feedback, David. It's a real pleasure to be working with you and your team at Public Storage. MC Maurice C. Customer Account Manager Food & Beverages Used the software for: I used a free trial ### "Everything worked great" December 5, 2020 5.0 Overall experience was good. Pros User friendly and easy to use. Sign up was a breeze and I was not asked a ton of questions to get set up. Cons Small selection of approved delivery vendors. Would like more direct to the location options. Review Source MM Marlene M. Senior Consultant Computer Software Used the software for: I used a free trial ### "Great idea for business users" December 18, 2020 5.0 Pros Easy to use, excellent customer service! Cons Difficulty with vendors, but they were solved quickly and efficiently Review Source AN Amanda N. Staff Development Manager Hospital & Health Care Used the software for: 2+ years ### "Hoppier - Great Platform and Easy to Use to Send Gift Cards" November 10, 2025 5.0 We have been customers with Hoppier for over 2 years now and it has been a great switch for us. The ease of sending a gift card to our employees in a pinch and the team likes the instant gratification of receiving the gift card. Pros The Hoppier Support Team is very responsive and on top of any problem that may arise. The tracking of the gift cards and being able to get money back for those that don't use the platform. In the past when we would send out a gift card in the mail they would get lost and never knew if they were redeemed. Cons Challenges with Gift Cards working at times but the support team has a new system in place which is no longer an issue for us. Switched from [Spoonity Loyalty & Gift Cards](https://www.capterra.com/p/136602/Spoonity-Loyalty-Gift-Cards/) Gift Card would get lost in the mail, employees would never pick them up from the office and it was difficult tot rack Review Source VR Verified Reviewer Marketing Director Information Technology and Services Used the software for: 2+ years ### "Hoppier Delivers Flexibility, Savings, and Global Reach" September 10, 2025 5.0 Overall, my experience has been excellent. Hoppier has transformed how we handle employee rewards, event incentives, and client gifting across multiple countries. It gives us flexibility, saves us money, and makes rewards feel modern and engaging. Compared to other competitive products we’ve tried, Hoppier is far more effective and valuable. Pros I love the flexibility and control it gives. It makes it easy to give employees across multiple countries rewards that they can use how they like, while also letting us set restrictions when needed (like for events). It’s perfect for client gifting, and the reporting tools make it simple to see usage and savings. The ability to set expiration dates, roll over balances, and even just send a link in our own branded emails is fantastic. Most importantly, the amount of money we’ve saved from unclaimed rewards has been unbelievable, allowing us to reinvest in employee engagement and marketing. Cons The cards themselves are a bit pricey, and I wish there were more customization options for branding the cards. Alternatives considered [Tango](https://www.capterra.com/p/191326/Facilities-Maintenance/) Reason for choosing Hoppier Hoppier stood out because of its unmatched flexibility and cost efficiency. Being able to issue rewards globally, set usage restrictions or expiration dates, and see real-time usage reports dramatically reduces wasted spend. The rollover feature ensures that budget isn’t lost if rewards go unredeemed. Additionally, the ease of sending customizable links via our own emails, without compromising branding, and Hoppier’s ROI from reclaiming unclaimed funds made it a win over competitors. It simply aligns so much better with our needs for event incentives and employee engagement across countries. Review Source Delaney T. Founder Computer Software Used the software for: 1-2 years ### "Great for lunch stipends and global team perks!" July 21, 2025 5.0 We've used Hoppier to give our remote team a recurring lunch budget, and it's been a huge hit. It's easy to set up, works internationally, and employees actually use it. We also use it for ad hoc perks like birthday gifts and virtual event rewards. It’s more flexible than platforms like Compt or Benepass, which often rely on reimbursements or limited vendors. If you're looking for a meal stipend tool that works anywhere and gives you control over spending categories, Hoppier is one of the best options out there. Pros I like that Hoppier gives us complete control over our monthly lunch stipend program. The virtual Visa cards are super easy for employees to use. They can spend at their favorite local restaurants or food delivery apps like Uber Eats and DoorDash. As an admin, I love how fast and flexible the platform is—no need to manage expense reports or track receipts. Cons The reporting dashboard could be more detailed. I'd like to see more filters or download options when tracking usage by region or employee group. Review Source JKH Janeen Kate H. Workplace Experience Support Information Technology and Services Used the software for: 1-2 years ### "HOPPIER REVIEW HONEST FEEDBACK FROM USER" November 10, 2025 4.0 I’ve been using Hoppier through Atlassian for a few years now, and overall, it’s been a great experience. The software is super user-friendly and easy to navigate, and their customer support has always been 100% reliable — they’re quick to help and really dependable. The only issue I’ve noticed is that sometimes the platform takes a while to load, especially when reloading cards or when there’s a lot of data. It can slow things down a bit. I’m hoping future updates will make the loading and reloading process faster and smoother. Other than that, I’m really happy with Hoppier. It’s been a great tool, and I appreciate how consistently helpful the team has been. Pros What I like about Hoppier is that the software is user-friendly and easy to navigate, and the customer support is 100% reliable. Cons It’s always loading, and sometimes it crashes the program. I also noticed that when there’s a lot of data in Hoppier, it begins to reload slowly and the system becomes sluggish. Review Source JA James A. Procurement Associate Information Technology and Services Used the software for: 2+ years ### "Hoppier use review" December 29, 2025 4.0 My experience so far has been good, but there are still things that can be improved on. The things that can be improved on are what I highlighted in my cons. Pros I like the fact that Hoppier works across several countries and is a good option when considering gifting a large number of individuals spread across different countries of the world. Cons I don't like the idea of a higher $6 participation fee, with the 3% processing fee. There are other platforms that charge just a processing fee and not a $6 participation fee. I don't like the idea of Hoppier card not having the option of transfer to local banks by default. Alternatives considered [Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/) Reason for choosing Hoppier The function of transferring to the local bank is one that many recipients like. Review Source VR Verified Reviewer Solutions Architect Telecommunications Used the software for: I used a free trial ### "Bad Customer Support" January 6, 2026 2.0 Not great - which is sad, cause I think it's a great service. As with so many companies, it's the things around the service causing issues, i.e. after-sales, admon etc. Pros Ease of use. A great service that allows me to incentivise my people on the other side of the world. Cons Some cards has limitations on, but nowhere is this mentioned. Only after my employees complained that they can't use it and I emailed Hoppier did I got the answer of why not. With a bunch of emails then back-and-forth, 3 people of Hoppier were unable to either cancel the limitation I put on my purchase (i.e. to open it up to my employees to use it on and vendor on not just the ones I selected), or to cancel the whole transaction all together. I eventually gave up as no-one were able to help, but also never gave me a clear indication that they can't. I was just always transferred to someone new that couldn't read the mail trail and I then had te re-explain everything again. Review Source Response from Hoppier January 8, 2026 Hi there, Cassy here, CEO of Hoppier. Thanks for the honest feedback and I am sorry for the frustration you experienced. You are right that while the product works well, our after sales support missed the mark in your case. We also should have been clearer upfront about card limitations and restrictions. The repeated handoffs and lack of clear answers are not the experience we want customers to have. We have since improved ownership and escalation so cases are handled end to end by one person. I appreciate you still recognizing the value of the service, and I would be happy to personally review your case if you are open to it. LG Lisa G. Director of Product Marketing Information Services Used the software for: 6-12 months ### "Hoppier Makes People Happier" August 27, 2025 1.0 My experience has been entirely pleasant. The reward and shopping experience is one and done. It is fantastic when working with repeat recipients with contact information and history of what has been given. Pros Ease of use. It allows for all levels of gifting; coffee, lunch and gifts so that nothing is out of reach in one's price range. Cons It has all been good. The only thing which may be challenging to the uninitiated (read new clients) is that navigating the redemption page is not quite intuitive. Review Source Response from Hoppier November 19, 2025 Hi Lisa, Thanks so much for taking the time to share your experience! We’re really glad to hear that gifting has been easy, flexible, and enjoyable for you, and that the overall experience has been entirely pleasant. One quick thing we noticed: you mentioned everything has been good, with the only challenge being that the redemption page could be more intuitive, but the review is marked as 1 star. 😅 If that was accidental, we’d really appreciate it if you could update the rating to better reflect your experience. It makes a huge difference for our small team, and it helps others understand what using Hoppier is really like. And if you ever have ideas on how we can make redemption even smoother, we’re all ears. Thanks again for being a customer! 🙏 Similar Products Featured ## Related categories [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Remote Work](https://www.capterra.com/remote-work-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.