---
title: "Fieldcode Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fieldcode Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/204159/Fieldcode/"
page_type: "product"
language: "en"
---

# 

 Fieldcode Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Fieldcode

## What is Fieldcode?

Fieldcode is a leading field service management software built on twenty years of global expertise. It delivers a Zero-Touch process, automating ticket movement from creation to technician without manual intervention, and easing the workload for dispatchers. As the most cost-efficient solution on the market, Fieldcode offers flexible per-user pricing and advanced BI forecasting. It helps businesses manage their entire field service lifecycle for optimal efficiency and improved customer experience.

## What is Fieldcode used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Recognitions

Best ease of use

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Field Service Management / 2025
-   Maintenance Management / 2025
-   Route Planning / 2025
-   Service Dispatch / 2025
-   Work Order / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Field Service Management / 2025
-   Maintenance Management / 2025
-   Work Order / 2025

Do you work for Fieldcode?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fieldcode.com/&name=Fieldcode)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fieldcode

5.0 (22)

VS.

[4.6 (488)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$25

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (22)

Ease Of Use

4.5 (488)

Value For Money

5.0 (19)

Value For Money

4.5 (481)

Customer Service

4.9 (20)

Customer Service

4.7 (484)

## Fieldcode alternatives

[4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (231)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/204159/Fieldcode/alternatives/)

## FAQs about Fieldcode

Overview

### Which roles and teams benefit most from Fieldcode?

Fieldcode is most used by field service managers, delivery leaders, and regional executives who need to coordinate technicians, standardize service workflows, and improve response times. IT leaders, project managers, and sales operations teams benefit from workflow automation, dispatch visibility, performance tracking, and better control over service delivery across distributed teams.

Answer based on 22 reviews

Overview

### What company size and industries is Fieldcode built for?

Fieldcode is built mainly for enterprise organizations, which account for 55% of reviewers, especially in Information Technology and Services at 64%. It also serves small businesses at 32% and midsize companies at 14%, with additional adoption in Facilities Services at 9% and Computer Software at 5%.

Answer based on 22 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Fieldcode?

Fieldcode offers work order management, job scheduling, and automated scheduling for field service operations. It also includes dispatch management, route optimization, live driver tracking, and real-time notifications, plus asset tracking, inspection management, time tracking, reporting and analytics, and access controls/permissions for operational oversight.

Pricing

### How much does it cost and what fees or limitations are included?

Fieldcode starts at $25 per month per user for the Start plan, with Business at $45 and Enterprise at $65. A free trial is available. The only stated limitation is that one reviewer moved from the free version to a paid account after exceeding 10 users.

Answer based on 2 reviews

Integrations

### Which third-party tools and platforms does Fieldcode integrate with?

Fieldcode integrates with 11 third-party tools and platforms, including CRM, ERP, productivity, and service systems. Catalog integrations include HubSpot CRM, Salesforce Platform, Zoho CRM, ServiceNow, Microsoft Dynamics CRM Omnichannel Integration, Microsoft 365, QuickBooks, QuickBooks Online, Infor M3, monday.com AI Work Platform, and Field Nation.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Fieldcode offer?

Fieldcode provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote sessions, and documentation offers written reference material for setup and feature review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Fieldcode offer?

Fieldcode provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe the support team as accessible, quick, friendly, and helpful, especially during setup and when features are not immediately obvious, though some functionalities still take time to learn and release.

Answer based on 5 reviews

## Features

AI summary

Based on 3,952 Field Service Management reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Mobile Access** (**62%** of reviewers rated this feature as critical)
-   **Scheduling** (**61%**)
-   **Billing & Invoicing** (**60%**)

Fieldcode supports all three features that reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep technicians connected in the field, assign jobs more efficiently, and manage invoices accurately, allowing teams to improve service delivery and maintain a smoother path from dispatch to payment.

Mobile Access

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

4.9 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Service History

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Calendar Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Work Order Management

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

GPS

4.9 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Fieldcode 102 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Documentation Management: Manage product specific documents in a categorized order
- Downtime Tracking: Track unplanned equipment or network failures
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver Management: Track all personnel who operate company vehicles
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- File Storage: Store and access documents, forms, and photos in one centralized place
- For Startups: Primarily serving startup companies
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Fuel Tracking: Monitor and track fuel consumption and costs
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Live Driver Tracking: Track driver locations on a map in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Allocation: Assign available resources to various projects and tasks
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workforce Management: A set of processes to optimize the productivity of its employees

---

Get Advice

We can help you find the software with the features you need.

Features

5.0 (22)

5.0

Based on 22 reviews

## Pricing

Value for money

5.0 (19)

Free Trial

[View pricing plan details](https://www.capterra.com/p/204159/Fieldcode/pricing/)

Start

$25.00

Per User,Per Month

It includes:

-   Manual ticket creation or file upload
-   Route optimization and scheduling
-   Mobile app task handling and reporting
-   Customer self-service portal for your clients
-   Skill-based technician ticket assignment
-   Schedule and report part pickup
-   Onboarding call and ongoing support

Business

$45.00

Per User,Per Month

It includes:

-   Automated ticket creation via standard APIs and workflow
-   Unlimited dispatch groups for planning
-   Custom workflows
-   Automated ticket-based messaging across channels
-   Tailored reporting
-   Parts tracking, usage, and returns reporting
-   Customizable permission-based roles

Enterprise

$65.00

Per User,Per Month

It includes:

-   Fully automated dispatching
-   Schedule-based ticket creation
-   Extended workflow capabilities
-   Extensive customization options
-   Advanced partner cooperation options
-   Advanced SLA management

Value for money

5.0 (19)

5.0

Based on 19 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Infor M3](https://www.capterra.com/p/276113/Infor-M3/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (20)

4.9

Based on 20 reviews

## User reviews

Overall rating

5.0

Based on 22 reviews

Filter by rating

5(22)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

Jason H.

VP Field Services

Information Technology and Services

### "Managing IT field service delivery is much easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 17, 2026

Pros

Fieldcode helps us manage large volumes of IT field service tickets with much less manual coordination. Automated dispatching, technician scheduling, and SLA visibly make it easier to known what is happening during service delivery and respond quickly when priorities change.

Cons

It helps to have your service workflow and use cases clearly defined before implementation. Once that foundation is in place the platform works well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stephanos H.

Country Manager

Telecommunications

### "Great company and values!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

Pros

The software is unique, the people are motivated and management are experts in what they do! Definitely recommended to anyone.

Cons

Certain functionalities take time to design, build, and deploy into the live environment; however, the Fieldcode support team remains consistently accessible and ready to assist at any stage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PK

Pratik K.

Service delivery Manager

Information Technology and Services

### "A Game-Changer for Scheduling and Dispatching"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2025

With its zero-touch dispatching, we have significantly reduced the manual effort required for ticket routing. Fieldcode intelligently evaluates key factors such as travel time, location-based ticket grouping, priority scoring, and CO₂ emission reduction to automatically assign tasks to the most skilled technicians—ensuring efficiency Fieldcode also allows workflow customization, allowing us to tailor each workflow to match the unique processes of individual projects, making Fieldcode both flexible and scalable.

Pros

Amazing tool to schedule and dispatch tickets automatically and significantly reducing manual effort

Cons

Some features do require time to be developed and released to production, but the Fieldcode support team is always available to help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Kunal V.

Field Services

Information Technology and Services

### "Fieldcode replaced our spreadsheets and papers."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2025

Fieldcode replaced all our manual tracking with a simple mobile app. It’s fast, clear, and has everything we need for the job.

Pros

The mobile app is great. All job details are right there, and we don’t need to flip through papers or spreadsheets anymore. The pop-up messages that tell us what we need to do make everything a breeze

Cons

Some features take time to learn, especially the advanced ones, but the basics are easy to use and deploy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Alina P.

Project Delivery Manager

Information Technology and Services

### "Fieldcode solved our communication issues."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2025

Before, we had trouble keeping techs and all the teams on the same page. Everything was manual, and escalations took too long. Now, we can communicate faster and with fewer mistakes.

Pros

I like that everyone has the same information at the same time. We don’t need to keep calling or texting to check on job updates.

Cons

Some features are not immediately obvious. It takes time to figure them out, but the support team is helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Aftab L.

Delivery Executive

Information Technology and Services

### "Streamlined field service with smart automation and insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2025

It helps us manage field service across different countries and clients. We’ve reduced travel time, improved SLA tracking, and made our planning more efficient. All without adding more workload.

Pros

The zero-touch dispatching and smart scheduling save us a lot of manual work. Route optimization is solid, and the Power BI integration gives us clear visibility into performance.

Cons

No major issues so far. Overall, the platform works well, though some advanced features require extra time and care to configure correctly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Stefan B.

Head of Automation and AI

Information Technology and Services

### "Fieldcode makes scheduling easier and cuts down mistakes."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 23, 2025

We can now schedule more jobs in a day without running into overlapping tasks or missing details. It saves us time and frustration.

Pros

I like how Fieldcode organizes jobs and assigns them to the right people without us needing to double-check everything. It’s clear and keeps things moving.

Cons

It’s great that we can customize it to fit our needs, but it takes time to learn how to do it properly.

Switched from

[Own](https://www.capterra.com/p/150184/OwnBackup/)

We needed a more stable system with more features to come to a zero touch process, which worked!

Alternatives considered

[ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

[ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reasons for choosing Fieldcode

Value for money was much better! Especially the Zero Touch functionality with the given AI components were not available at ServiceNow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Stefan H.

Inhaber

Health, Wellness and Fitness

### "Effiziente Einsatzplanung & bessere Kundenkommunikation - starkes FSM-Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2025

Der Support ist durchweg top – schnell, kompetent und freundlich. Hier gibt’s von uns eine glatte 10/10. Insgesamt eine klare Empfehlung für Teams, die Wert auf Automatisierung, Transparenz und saubere Einsatzplanung legen!

Pros

Wir setzen Fieldcode seit rund 8 Monaten im Bereich betriebliche Gesundheitsförderung mit einem Team von 10 Technikern im Regelbetrieb ein. Unser Ziel war es, Fehlerquellen zu reduzieren und die Kommunikation mit unseren Kunden sowie die interne Ressourcenplanung zu verbessern – genau hier spielt Fieldcode seine Stärken aus. Durch die automatisierten Prozesse (z. B. Reminder, Disposition, Fahrtzeitenberechnung) konnten wir unsere Fehlerquote signifikant senken. Besonders schätzen wir die verbesserte Übersicht über verfügbare Ressourcen und die reibungslose Koordination der Einsätze. Die Kommunikation mit unseren Kund:innen hat sich durch automatische Benachrichtigungen deutlich verbessert – das Feedback ist sehr positiv.

Cons

Einziger Wermutstropfen: In der Business Intelligence Auswertung fehlen derzeit noch benutzerdefinierte Felder, was die Analyse spezifischer KPIs etwas einschränkt. Wir hoffen, dass dieses Feature bald integriert wird.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Simon L.

CEO

Computer Software

### "Fieldcode makes managing our IT service tasks much easier."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2024

Fieldcode has made it easier for us to manage all the different stages of IT service management, from installations to tracking tasks. It’s really helped us cut down on miscommunication between teams and sped up our processes, which is crucial when working with dependencies across our IT infrastructure.

Pros

Fieldcode has really helped us stay on top of our IT service tasks. It gives us great visibility into what’s happening, which is important since we deal with complex IT landscapes.

Cons

Sometimes the frequent updates can be a lot to keep up with. But the Fieldcode team does a good job of keeping us informed through webcasts and detailed updates, so we’re never caught off guard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TI

Triantafyllia I.

Senior Director of Sales Operations

Outsourcing/Offshoring

### "Built a stable base for our future operations."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

Given our rapid growth, a lot of information wasn’t being captured or just wasn’t manageable. We required a lot of manual input until we digitized our workflows with Fieldcode. We fully integrated our processes and systems and now we can easily manage our data and have a clear picture of our operations.

Pros

Information and customer demands are now manageable, schedules and staffing needs are clear, and our staff know exactly what they need to do to complete tasks.

Cons

They don’t have accounting or billing functionalities, but they integrated their software with accounting software.

Review source

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[View all Reviews](https://www.capterra.com/p/204159/Fieldcode/reviews/)

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