# Cigo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cigo Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/204166/Cigo --- # Cigo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cigo ## What is Cigo? Cigo is a cloud-based platform that simplifies complex route planning and enhance your customers' experience. Automate routing and dispatching with our simple, yet powerful, Route Builder; it calculates ETAs and time frames by evaluating historical traffic, on-site and install times per product. Give your customers an amazing experience with dynamic SMS and Email notifications, and mobile-friendly real-time tracking experience. ## What is Cigo used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $299 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Cigo alternatives [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (92)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [Detrack](https://www.capterra.com/p/188592/Detrack/) [4.7 (96)](https://www.capterra.com/p/188592/Detrack/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188592/Detrack/) [View all alternatives](https://www.capterra.com/p/204166/Cigo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dispatch Management 4.9 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Delivery Tracking 4.8 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Live Driver Tracking 5.0 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Mobile Access 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Route Optimization 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Routing 4.7 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Cigo 78 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Allows users to record and manage cash payments upon delivery of goods Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic signing method that validates the authenticity and integrity of a digital document Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Track employee schedules, availability, and performance across projects and tasks Intended to be used by courier services Intended to be used by freight brokers and logistics companies Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Process of printing custom labels through various methods. Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Real-time vehicle tracking for monitoring location, route, speed, etc. Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (20) 4.8 Based on 20 reviews ## Pricing Value for money 4.8 (18) Free Trial Basic $299.00 Per Feature,Per Month Value for money 4.8 (18) 4.8 Based on 18 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[ Alice POS](https://www.capterra.com/p/184111/Alice-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 5.0 Based on 20 reviews Filter by rating 5(19) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MC Maza c. Finance Commercial Credit Retail ### "CIGO REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 5, 2025 I work for the largest retailer in furniture in Canada and Cigo makes things smooth sailing. makes delivery tracking transparent, and customer friendly. Pros The company I work for we use Cigo on a daily, to collect all the invoices for our commercial credit clients. Real time delivery tracking, which is very important to our business. We need to track deliveries, our whole company uses cigo all across Canada. In the financial department we need the proof of delivery's and it makes it vey easy to obtain. Cons If you a big company then Cigo is fantastic, if your a small business i don't recommend it. Its only for the delivery not for order management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jay C. Technology Manager Restaurants ### "No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2024 Pros We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended. Cons It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for. Switched from [GetSwift](https://www.capterra.com/p/145621/GetSwift/) Too many random bugs that seemed easy to fix but never were, that affected our flow and operations to the point of irresolvable frictions within our delivery team and end clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Melly S. CEO Wholesale ### "Integration with QBO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Very positive. I would use the Cigo team again. Pros The ease in adding vital info to transfer into Cigo Cons Nothing. Its a very helpful tool. The sucess of my business hinges on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2024 Hi Melly, Thank you for taking the time to review our platform. We appreciate your choice of Cigo. Regards, JM Jose M. CEO Logistics and Supply Chain ### "Best pickup/delivery software on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 5, 2024 Pros \[sensitive content hidden\] made sure that we were set up for success! Cons Separate cost for optional services like “auto-split”. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) Reasons for choosing Cigo Pricing and everything that it comes with. \[sensitive content hidden\] did an amazing job taking care of us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 6, 2024 Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform. TD Thomas D. Owner Transportation/Trucking/Railroad ### "The perfect partner for a courier company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2024 Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way! Pros Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up Cons Better reporting on the drivers would be nice Switched from [MyRouteOnline](https://www.capterra.com/p/131505/MyRouteOnline/) Needed a more complete picture of our routing and dispatch operations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Emanuel S. COO Logistics and Supply Chain ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 Great experience, \[sensitive content hidden\] has been very supportive sense day 1. Pros Live tracking, customers engagements, route optimization Cons So far Cigo has everything I need to operate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 10, 2024 Hi Emanuel, Thank you for taking the time to review Cigo. We'll be sure to pass along your kind words to Jonathan. Best regards, :) JW Justin W. Operations Manager Food & Beverages ### "Route management optimization at its best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2023 If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment! Pros Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. \[sensitive content hidden\] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales. Cons Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements. Switched from [Onfleet](https://www.capterra.com/p/142633/Onfleet/) Support, tracker capabilities, local solution. SMS notifications were also not routing properly from Onfleet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Robb A. Warehouse Director Furniture ### "Cigo Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2023 I find it easy to enter, schedule and track out deliveries from one place. Pros I like that the Cigo Tracking app has all the tools I need to have to schedule and control our deliveries are all in one easy to use place. Cons I don't have any thing that I don't like about Cigo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Martha W. Operations Administrator Building Materials ### "Great delivery management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2023 Great! Has been a big help for our shipping department. Pros The mobile app, and delivery confirmation texts/emails for our customers are great. Our customers are loving the live-tracking updates. Cons I think some reports could be improved. For example, it would be nice if comments could be included on downloaded review reports, instead of only star ratings. Also, Cigo does not track miles driven for each delivery. It would be helpful for our operations if Cigo could track miles and include them in the Planner Report. Not exactly a "con" as we were aware before signing up that Cigo doesn't have this capability. Switched from [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2023 Hi Martha, Thank you for your review. We genuinely appreciate it. We've also taken your feedback and have shared it with the team for future improvements. SA steven a. manager Retail ### "cigo tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 7, 2023 good Pros well organized, better communications with parties involved, more efficient Cons this software and activation was not for free Reasons for choosing Cigo we like the approach of your salesman, he wasn't pushy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2023 Hi Steven, Thank you for your review and for choosing Cigo. [View all Reviews](https://www.capterra.com/p/204166/Cigo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)