# Cigo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cigo Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more.

Source: https://www.capterra.com/p/204166/Cigo/pricing

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# 

 Cigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cigo

## What is Cigo?

Cigo is a cloud-based platform that simplifies complex delivery management by leveraging seamless communication between your dispatch, your fleet, and your customers. Automate routing and dispatching with our simple, yet powerful, Route Builder; it calculates ETAs and time frames by evaluating historical traffic, on-site and install times per product. Give your customers an amazing experience with dynamic SMS and Email notifications, and mobile-friendly real-time tracking experience.

## What is Cigo used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$299

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Cigo alternatives

Highest Rated

[Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/)

[4.9 (91)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/)

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

[4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/)

Starting price

$575.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/204166/Cigo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dispatch Management

4.9 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Delivery Tracking

4.8 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Live Driver Tracking

5.0 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Track driver locations on a map in real time

Mobile Access

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Route Optimization

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

Routing

4.7 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Cigo 78 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Allows users to record and manage cash payments upon delivery of goods

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Track employee schedules, availability, and performance across projects and tasks

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Process of printing custom labels through various methods.

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Real-time vehicle tracking for monitoring location, route, speed, etc.

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (20)

4.8

Based on 20 reviews

## Pricing

Value for money

4.8 (18)

Free Trial

Basic

$299.00

Per Feature,Per Month

Value for money

4.8 (18)

4.8

Based on 18 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[

Alice POS](https://www.capterra.com/p/184111/Alice-POS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

5.0

Based on 20 reviews

Filter by rating

5(19)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MC

Maza c.

Finance Commercial Credit

Retail

### "CIGO REVIEW"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 5, 2025

I work for the largest retailer in furniture in Canada and Cigo makes things smooth sailing. makes delivery tracking transparent, and customer friendly.

Pros

The company I work for we use Cigo on a daily, to collect all the invoices for our commercial credit clients. Real time delivery tracking, which is very important to our business. We need to track deliveries, our whole company uses cigo all across Canada. In the financial department we need the proof of delivery's and it makes it vey easy to obtain.

Cons

If you a big company then Cigo is fantastic, if your a small business i don't recommend it. Its only for the delivery not for order management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jay C.

Technology Manager

Restaurants

### "No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2024

Pros

We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended.

Cons

It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for.

Switched from

[GetSwift](https://www.capterra.com/p/145621/GetSwift/)

Too many random bugs that seemed easy to fix but never were, that affected our flow and operations to the point of irresolvable frictions within our delivery team and end clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Melly S.

CEO

Wholesale

### "Integration with QBO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2024

Very positive. I would use the Cigo team again.

Pros

The ease in adding vital info to transfer into Cigo

Cons

Nothing. Its a very helpful tool. The sucess of my business hinges on it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 26, 2024

Hi Melly, Thank you for taking the time to review our platform. We appreciate your choice of Cigo. Regards,

JM

Jose M.

CEO

Logistics and Supply Chain

### "Best pickup/delivery software on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 5, 2024

Pros

\[sensitive content hidden\] made sure that we were set up for success!

Cons

Separate cost for optional services like “auto-split”.

Alternatives considered

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

Reasons for choosing Cigo

Pricing and everything that it comes with. \[sensitive content hidden\] did an amazing job taking care of us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 6, 2024

Thank you for your fantastic review! We’re thrilled to hear Jonathan ensured your success with our platform.

TD

Thomas D.

Owner

Transportation/Trucking/Railroad

### "The perfect partner for a courier company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2024

Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way!

Pros

Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up

Cons

Better reporting on the drivers would be nice

Switched from

[MyRouteOnline](https://www.capterra.com/p/131505/MyRouteOnline/)

Needed a more complete picture of our routing and dispatch operations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Emanuel S.

COO

Logistics and Supply Chain

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2024

Great experience, \[sensitive content hidden\] has been very supportive sense day 1.

Pros

Live tracking, customers engagements, route optimization

Cons

So far Cigo has everything I need to operate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2024

Hi Emanuel, Thank you for taking the time to review Cigo. We'll be sure to pass along your kind words to Jonathan. Best regards, :)

JW

Justin W.

Operations Manager

Food & Beverages

### "Route management optimization at its best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2023

If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment!

Pros

Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. \[sensitive content hidden\] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.

Cons

Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.

Switched from

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

Support, tracker capabilities, local solution. SMS notifications were also not routing properly from Onfleet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Robb A.

Warehouse Director

Furniture

### "Cigo Tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2023

I find it easy to enter, schedule and track out deliveries from one place.

Pros

I like that the Cigo Tracking app has all the tools I need to have to schedule and control our deliveries are all in one easy to use place.

Cons

I don't have any thing that I don't like about Cigo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Martha W.

Operations Administrator

Building Materials

### "Great delivery management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 5, 2023

Great! Has been a big help for our shipping department.

Pros

The mobile app, and delivery confirmation texts/emails for our customers are great. Our customers are loving the live-tracking updates.

Cons

I think some reports could be improved. For example, it would be nice if comments could be included on downloaded review reports, instead of only star ratings. Also, Cigo does not track miles driven for each delivery. It would be helpful for our operations if Cigo could track miles and include them in the Planner Report. Not exactly a "con" as we were aware before signing up that Cigo doesn't have this capability.

Switched from

[Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 6, 2023

Hi Martha, Thank you for your review. We genuinely appreciate it. We've also taken your feedback and have shared it with the team for future improvements.

SA

steven a.

manager

Retail

### "cigo tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 7, 2023

good

Pros

well organized, better communications with parties involved, more efficient

Cons

this software and activation was not for free

Reasons for choosing Cigo

we like the approach of your salesman, he wasn't pushy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 6, 2023

Hi Steven, Thank you for your review and for choosing Cigo.

[View all Reviews](https://www.capterra.com/p/204166/Cigo/reviews/)

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