# Page 2 | Refrens Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Refrens the right Billing and Invoicing solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204191/Refrens/reviews

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Refrens

4.9 (169)

[View alternatives](https://www.capterra.com/p/204191/Refrens/alternatives/)

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Last updated April 2nd, 2026

# Page 2 - Reviews of Refrens

## Showing most helpful reviews

Showing 26-50 of 169 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

RL

Rebecca L.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Great Invoicing Tool for Small Businesses"

March 16, 2026

4.0

Overall, my experience with Refrens has been very positive. It has made managing invoices for my small business much easier and more organized. The platform is simple to navigate, which allows me to quickly create and send invoices without spending a lot of time figuring things out. I also like how professional the invoices look and the ability to include payment options directly on them, which makes it easier for customers to pay. Refrens has helped streamline a part of my business that used to take more time and effort. While there are a few areas that could improve—such as the stability of the mobile app—the overall functionality and ease of use make it a valuable tool for my day-to-day operations. It’s a platform that I rely on regularly and would recommend to other small business owners looking for a straightforward invoicing solution.

Pros

What I like most about Refrens is how easy it is to use. It makes invoicing for my small business simpler and more efficient than ever. Whether I’m creating a quick, basic invoice or something more detailed and complex, the platform handles it really well and keeps everything organized. I also really appreciate being able to add payment options directly on the invoice. It makes the process much more convenient for both my customers and me, since they can pay quickly without needing extra steps. Another big advantage is how professional the invoices look, which helps my business appear more polished and credible. Overall, Refrens saves me a lot of time and removes much of the hassle from managing invoices, allowing me to focus more on running and growing my business instead of dealing with paperwork.

Cons

One of my biggest concerns about Refrens is the mobile app. I wish it were more user-friendly, as it tends to crash frequently. While I wouldn’t necessarily call them “bugs,” there are definitely stability issues. There have been many times when I’ve tried to create an invoice in the app, only for it to crash and cause me to lose all the work I just entered. An auto-save feature that periodically saves progress to a draft would make a big difference. I really appreciate having a mobile app since I’m often on the go, but right now I can’t fully rely on it. Sometimes I end up recreating the same invoice multiple times before it finally saves successfully, which can be frustrating.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Google Drive](https://www.capterra.com/p/161425/Drive/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Refrens

managing billing / payment and client lists

Review Source

Baenedict K.  
Marketing Specialist  
Entertainment  
Used the software for: 2+ years

### "Great features and prompt support."

March 31, 2026

5.0

It has been great and it has saved us lots of time. It has a lot of helpful features that can be accessed with just a few simple clicks.

Pros

It’s user friendly and has great features. Their support is also great with email replies coming in just few hours after reaching out.

Cons

Certain text fields can push you to fill the line item with something you’ve previously input. Instead of letting you write something new. However, it’s not a big issue and can be gotten over rather easily.

Switched from

[Invoice Home](https://www.capterra.com/p/147773/Invoice-Home/)

Refrens was more powerful with better features. It also looks more professional.

Review Source

Balint Istvan S.  
Managing Partner, CCO  
Consumer Services  
Used the software for: 6-12 months

### "Great invoicing tool"

January 21, 2026

5.0

Overall, my experience with Refrens has been very positive. It’s a reliable invoicing solution with a modern interface, smooth workflows, and good customer support. Despite the pricing being on the higher side, it delivers real value in terms of usability and efficiency, and it saves time compared to more manual or outdated invoicing tools.

Pros

Refrens is very easy to use and has a clean, intuitive user interface that makes invoicing fast and straightforward. The UX is well thought out, even for first-time users, and everything is where you expect it to be. Customer service is responsive and helpful when questions come up, which adds a lot of confidence when using the platform for business invoicing.

Cons

The main downside is that the paid plans feel a bit expensive, especially for small businesses or freelancers who only need basic invoicing features. While the functionality is solid, the pricing could be more flexible or better tiered for users with lower invoice volumes or simpler needs.

Review Source

Faisal S.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Easy and best Accounting Software"

January 1, 2026

5.0

Pros

quotations and invoices can be raised with very less effort .It helps me maintain professionalism with clients while keeping things organized.

Cons

My overall experience with Refrens has been excellent.I can generate professional invoices in minutes,

Review Source

iG

iam G.  
CEO  
Internet  
Used the software for: 1-2 years

### "Simple and Effective Tool for Freelancers and Small Businesses"

December 19, 2025

5.0

Overall, my experience with Refrens has been positive. It’s a reliable tool for invoicing, payment tracking, and basic business management. While there is room for improvement in advanced features and performance, it does a great job for day-to-day operations and simplifies financial workflows

Pros

Refrens is very easy to use and intuitive, even for beginners. Creating invoices, managing clients, and tracking payments is quick and efficient. The platform offers good value for money, especially for freelancers and small businesses, and the online access makes it convenient to manage work from anywhere. The interface is clean, and most features work smoothly without much setup

Cons

Some advanced features are limited or locked behind paid plans. Occasionally, the platform can feel a bit slow, and there could be more customization options for invoices and reports. The learning curve is small overall, but certain settings are not immediately obvious

Review Source

Sindi M.  
Operations lead  
Investment Banking  
Used the software for: 6-12 months

### "Efficient app"

January 21, 2026

4.0

Great! The features, it made drawing up quotations and invoicing very efficient. I enjoyed attaching pictures on my products

Pros

The features, it made drawing up quotations and invoicing very efficient. I enjoyed attaching pictures on my products

Cons

It was limiting in terms of the number of invoices and quotations I could draw up, I had to end up deleting old ones to create new ones

Switched from

[Invoice Maker](https://www.capterra.com/p/247731/Saldo-Apps-Invoice-Maker/)

i wanted a more efficient app that could do all the applications I wanted.

Review Source

VR

Verified Reviewer  
Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Refrens Accounting"

February 9, 2026

5.0

As Quanova, my overall experience with Refrens has been highly positive. The platform stands out for how effortlessly it streamlines everyday financial tasks. Its fast and simple invoicing workflow makes it easy to generate polished, professional invoices in minutes, while the clean and user‑friendly interface ensures that even complex features feel intuitive to use.

Pros

Fast and simple invoicing. Clean, user‑friendly interface. Professional, customizable templates Works well for managing multiple clients or entities

Cons

The WhatsApp invoicing feature makes it incredibly easy to send invoices instantly once they’re completed, and the automated email reminders help you efficiently track both payments and missed payments.

Alternatives considered

[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)

Reason for choosing Refrens

Free of charge at the first 1000 invoices

Review Source

Knowledge M.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent, easy, a very good software for a company in all expect"

January 9, 2026

5.0

So far so great, their customer service is in top, the system is eay to navigate and pdf files are easy to download

Pros

Easy to use, beautiful templates layouts, customer service on top their very reliable. Saves clients and all important

Cons

At first I thought its expensive since I didn't understand accounting softwares, but in all to me nothing to dislike about the app

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Needed something easy and to use anywhere and anytime

Review Source

AV

Abhishek V.  
Graphic Designer  
Design  
Used the software for: 1-2 years

### "Seamless Invoicing and Payment Management Made Easy"

September 24, 2025

5.0

My overall experience with Refrens has been excellent. It’s reliable, easy to use, and has streamlined the way I handle invoicing and payments. It saves me time, makes my work look more professional, and gives me peace of mind knowing everything is organized in one place.

Pros

The best thing about Refrens is how simple and smooth it makes managing invoices and payments. The interface is clean, easy to use, and saves me a lot of time. I also like how professional the invoices look, which really helps in building trust with clients.

Cons

Honestly, there’s nothing major to dislike. If I had to point out one thing, it would be that I’d love to see even more integrations with other tools I use. But overall, it works really well for my needs.

Review Source

Mulungi J.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Refrens; The business Finance automation King"

January 19, 2026

4.0

I'm content that my business will use it for decades to come. Automation is the future and refrens has already leaped into it and taken us along for the ride.

Pros

The automation and eco-system it provides for billing my clinets, following up on payments and registering leads. I have not yet used it to its full potential but satisfied with what I'm using now.

Cons

I believe theres room to educate users on the different services like finance and accounting options that refrens offers so that the user knowledge base is not limited.

Review Source

JB

Jesha B.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "Best software, great product, highly recommend "

September 29, 2025

5.0

Great experience. I am a happy client . I am very satisfied . The persons behind the product are even better. Great human beings. May you all reach so afar in life

Pros

Best software that helps me daily with all my invoices and receipts, very easy to keep track as a lawyer who is self employed. I have many clients and this product is designed in such a way that it has been helping me daily, i stay very relaxed when it concerns my expense management. It is very cheap. If we count how much it costs per day, plus after a year i got a discount, i can’t be more happy. Fantastic customer support, always there for us, any time of the day,

Cons

Nothing. I love everything. This product is fantastic. The best i encountered in terms of accounting software

Review Source

Rizwan W.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Good invoicing software for small and growing businesses"

February 3, 2026

5.0

Our overall experience with Refrens has been good. We use it mainly for invoicing and client billing. It saves time, looks professional, and is helpful for managing daily business operations.

Pros

Refrens is easy to use and helps us create invoices quickly. The software is suitable for small businesses and keeps billing organized. The interface is clean and learning curve is minimal.

Cons

Some advanced features and detailed reports could be improved, but for regular invoicing it works well.

Review Source

AA

Abdullah A.  
Chief Executive Officer  
Hospitality  
Used the software for: 6-12 months

### "Keep Up The Good Work "

January 9, 2026

5.0

it’s nice and good experience it’s really user friendly platform to use either for a sales person or an accountant or even for the business owners.

Pros

The features and overall updates in the app are really good and the most thing which I personally like is the time to time updates on the app.

Cons

Mentioning about 50% advance payment and balance payment clause mentioning in quotation or invoice that should be improved.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Because if it’s complexed usage of the platform.

Review Source

VR

Verified Reviewer  
Founder  
Management Consulting  
Used the software for: 1-2 years

### "Outstanding All-in-One Tool"

January 28, 2026

5.0

Refrens streamlines accounting and business ops perfectly for small teams—intuitive, reliable, top support. Love it!

Pros

nvoicing, quick professional templates, excellent automation for payments and reminders. Saves hours on billing and GST compliance.

Cons

Occasional mobile app lags during peak hours and limited report customization options for advanced analytics.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Switched from Zoho Books due to its complex interface, steep learning curve, and high costs for basic features. Refrens offers simpler navigation, faster invoicing, better free plan value, superior GST compliance tailored for India, and responsive support—making daily tasks effortless without the bloat. No regrets!

Review Source

Samyak J.  
CEO  
Computer & Network Security  
Used the software for: 1-2 years

### "Simple and Easy to Use"

August 12, 2025

5.0

It's a pretty simple and easy to use software, and the perfect software for indian businesses. It's pretty easy to record payment and make the invoice. I also like the format used to make invoice

Pros

The simplicity and how easy it is to create invoices. The fields etc you can edit are very well made for custom invoices, and I also like the format in the invoices made.

Cons

Exporting invoices, it takes a while to get them. When you want to export invoices, they get sent to your email in a ZIP format that then you have to export.

Review Source

aS

anshita S.  
HR manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Smooth Invoicing Platform with Great Support"

October 14, 2025

4.0

My overall experience with Refrens has been great. It has simplified my invoicing and client management process significantly. I’d definitely recommend it to freelancers and small businesses looking for a simple, efficient, and affordable invoicing tool.

Pros

I really liked how easy and intuitive Refrens is to use. Creating and sending invoices takes just a few minutes, and the templates look professional. The dashboard is clean, and the analytics give a clear picture of payments and clients. Their customer support team is also quick and helpful whenever I had a question.

Cons

Sometimes, the system takes a bit longer to load, especially when managing multiple clients. A few more customization options for invoices and reports would make it even better.

Review Source

B BIBHAS S.  
Md  
Architecture & Planning  
Used the software for: Less than 6 months

### "Best to choose"

March 18, 2026

5.0

Best experience i had with refrens and the quotation interface is nice to use best to go for quotation part.

Pros

Easy to use for company purpose, multi patterns of quotation , quotation types like client friendly.

Cons

The interface is very smooth and use ful. Easy to use. Easy process to make invoice and quotation. .

Switched from

[Petpooja](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/)

Better use and easy use for employees so.

Review Source

Rory R.  
Director  
Wholesale  
Used the software for: 6-12 months

### "Refens Review"

November 6, 2025

5.0

I love the Ui , so smooth and simple yet professional . The Mobile app syncs immediately so no need for carrying around the laptop. Also the staff are never more than 2 minutes away on Whatsapp and always helpful

Pros

Full of different options and advantages over other software. Easy to use and staff are super helpful.

Cons

Not much to complain about, it does what is says it can do. I am very happy with the product and it has never crashed.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Too expensive and rather complicated. Old Ui

Review Source

VR

Verified Reviewer  
OPs Head  
Apparel & Fashion  
Used the software for: 2+ years

### "Good Service | Reliable Software"

January 31, 2026

5.0

Value for money | Good Software | been using from 3 years | good reliable software for generating invoices for us

Cons

Been using from 3-4 years, so far there is nothing which is least liked or to be pointed out at this moment

Review Source

VR

Verified Reviewer  
Managing Director  
Computer Software  
Used the software for: 6-12 months

### "Best accounting software"

February 25, 2026

5.0

My overall experience with Refrens has been positive. The platform is easy to use, helps streamline invoicing and client management, and saves time on administrative tasks. While there is a slight learning curve with some features, once set up, it runs smoothly and improves workflow efficiency.

Pros

What I liked most about Refrens is how simple and user-friendly the platform is. Creating invoices and managing clients is quick and straightforward.

Cons

I found that certain advanced features and integrations are limited compared to larger accounting platforms. More customization options would be helpful.

Review Source

Dipshan S.  
Website Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent for Managing Projects, Payments, and GST Invoicing"

April 8, 2025

5.0

I’ve used multiple platforms, but Refrens stood out because of its simplicity and the value it brings. As someone who juggles clients and multiple projects, Refrens gives me everything I need in an accounting software — invoices, client management, payment tracking, and especially GST billing software tools. It’s perfect for Indian users who need quick, compliant billing.

Pros

GST-compliant invoicing with automatic tax handling Project and client tracking features Customizable invoice designs User-friendly even for non-accountants Free and affordable premium plans

Cons

Could use more automation in recurring payments A few more template options would be nice Desktop experience better than mobile

Review Source

Abdulaziz O.  
General Manager  
Computer & Network Security  
Used the software for: 2+ years

### "Saves Time and Effort"

April 3, 2025

5.0

Refrens makes invoicing super easy! I can generate professional invoices in minutes, and the customizable templates save me a lot of time. Highly recommended for freelancers and businesses.

Pros

Saves Time and Effort Creating invoices manually used to be a hassle, but Refrens has simplified everything. I can store client details, duplicate invoices, and even accept payments online. A must-have for business owners!

Cons

Slowness sometime with a little bit hanging

Alternatives considered

[Zahara](https://www.capterra.com/p/152469/Zahara/)

Reason for choosing Refrens

Refrens makes invoicing super easy! I can generate professional invoices in minutes, and the customizable templates save me a lot of time. cost effective

Review Source

Gaurav B. S.  
sales  
Entertainment  
Used the software for: 6-12 months

### "Time-Saving Invoicing Platform"

February 19, 2026

5.0

We had a great experience using Refrens for invoicing. The platform is smooth, reliable, and easy to use. It allows us to manage invoices, payments, and customer details in one place. It’s especially useful for businesses that want a simple and effective billing system without complications.

Pros

Quick setup and easy to start Efficient billing and invoice management Helpful for daily business operations Affordable solution

Cons

Lacks some advanced features Custom reports are limited Needs improvement in advanced tools sometime close automatically

Review Source

VR

Verified Reviewer  
Founder  
Media Production  
Used the software for: 1-2 years

### "Reliable Invoicing and Accounting for Small Businesses"

January 20, 2026

5.0

Have been using Refrens for a couple of years now, and it makes invoicing super easy! I can generate professional invoices in minutes, and the customizable templates save me a lot of time. Highly recommended for freelancers and businesses.

Pros

The dashboard is intuitive, and the templates look really good. Overall, my experience with Refrens is smooth, reliable, and efficient for managing office work in meeting my customer demands.

Cons

More advanced features, such as detailed analytics, additional customization options, and certain integrations, are only available on the paid plan

Review Source

Alouis M.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Great platform!"

February 23, 2026

5.0

I have enjoyed using Refrens, it's easy to create, send, and track professional invoices and quotations quickly, reducing manual, time-consuming tasks.

Pros

The interface is user-friendly, with options for emailing invoices directly to clients from the app.

Cons

The paid subscription can feel costly, particularly for small businesses or freelancers who only need a few more features than the free version offers.

Review Source

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