# Page 5 | Refrens Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Refrens the right Billing and Invoicing solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/204191/Refrens/reviews

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Refrens

4.9 (169)

[View alternatives](https://www.capterra.com/p/204191/Refrens/alternatives/)

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Last updated April 2nd, 2026

# Page 5 - Reviews of Refrens

## Showing most helpful reviews

Showing 101-125 of 169 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HMM

Harsh Mishra M.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "User Review"

November 6, 2024

5.0

Refrens has made managing my business finances so easy. It's a user-friendly platform that doesn’t require any accounting expertise, which is a huge relief! I highly recommend it to all business owners, big or small, looking for a simple way to handle accounting.

Pros

Refrens offers an easy-to-use platform for accounting, suitable for all business sizes without requiring accounting knowledge. It simplifies invoicing, expense tracking, and financial organization, making it ideal for business owners.

Cons

I don't felt any cons of limitations on Refrens

Review Source

Marius W.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple and yet effective. "

April 5, 2025

5.0

Overall I love it, it just helps me get the job done.

Pros

Simple to use, I didn't have to use that much to learn.

Cons

A lot of menu points are a bit confusing sometimes.

Review Source

FO

Femi O.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Refrens Invoices Are Great!"

April 7, 2025

5.0

My overall experience with Refrens was great I was able to use it to effectively send out professional invoices.

Pros

This platform is great; it allows me to send invoices to clients so they can choose how they pay.

Cons

I have nothing to complain about, while using the platform there were no bugs or anything that prevented me from completing my necessary taks.

Review Source

Ojas T.  
Web Developer  
Computer Software  
Used the software for: Less than 6 months

### "Simplified Accounting"

May 2, 2025

5.0

Pretty good. It did what I needed it do and more. It provided more clarity and transparency into my business.

Pros

It's simple to use and has a rich feature set. The personal relationship manager is very helpful if you get stuck in the initial setup.

Cons

The free trial only has 15 document limit for creating invoices. Since its a core functionality this limit could be higher.

Review Source

MM

Mario M.  
Mr  
Plastics  
Used the software for: Less than 6 months

### "Great productivity software "

November 5, 2024

5.0

Good, easy set-up, no complicated terms and conditions.

Pros

Great value vs investment, it has helped us to streamline out process. And improve customer experience.

Cons

Lack of customization, time zone difference for agents

Review Source

VS

Vaishali S.  
Travel Agent  
Hospitality  
Used the software for: Less than 6 months

### "Easy to use and supportive team"

August 8, 2025

5.0

Very good that why renew the subscription… Overall satisfied with service and support till now haven’t face any issue

Pros

Easy to use and team is very supportive understand your requirements help by customised accordingly.

Cons

As of now nothing except price is but higher than market in future is something which I don’t like will share

Review Source

MHU

Mharc Hadrian U.  
IT Specialist  
Computer Hardware  
Used the software for: 2+ years

### "Refrens, you're the best!"

September 10, 2024

5.0

my eastimate costing and transaction invoicing in my projects have been automatic since I stopped using spreadsheets and switched to refrens, thank you very much refrens, you are the best!

Pros

What I like the most is the Estimates and Quotations features. I always using it for over 4 years and still using it and i love it.

Cons

No, for me refrens is totally perfect!

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Refrens is fully automated than Microsoft Excel that you need to formulate the calculations

Review Source

KB

Kowshik B.  
CEO  
Photography  
Used the software for: 2+ years

### "Most easiest and quickest way to deal with clients."

September 6, 2024

5.0

I can say I am using Refrens for the last 6 years. It made my client handling a breeze.

Pros

Refrens make my business management a lot easier. I can keep up to my clients using the quotation and invoice and also keep track of them to better understand the client. It also save me a lot of time.

Cons

There is almost nothing which I can say I didn't like. But I guess more customisation options will be much more appreciated.

Review Source

SD

Sasha D.  
Business Development  
Consumer Goods  
Used the software for: I used a free trial

### "Literally Refrens"

April 29, 2025

5.0

Great app & tool. Suitable for startups & growing business to explore especially during initial phases of a business setup.

Pros

Seamless experience from Quotation, Invoice to DO document processing with good features

Cons

Too many features which are yet to be explored but surely there are opportunities to leverage on the tools available.

Review Source

SS

Saurabh S.  
Co-Founder  
Hospitality  
Used the software for: 6-12 months

### "Exceptional Billing Solution by Refrens"

July 18, 2024

5.0

Pros

We at Pathik Trips couldn't be happier with the billing solution provided by Refrens. From the moment we integrated their system into our operations, we've experienced nothing but efficiency and ease. Refrens offers an intuitive and user-friendly platform that has significantly streamlined our billing process. Generating invoices is now a breeze, and their automation features have saved us countless hours of manual work. The detailed financial reports and analytics have provided us with valuable insights, helping us make informed decisions to grow our business. Their customer support team is outstanding—always prompt, courteous, and incredibly knowledgeable. They went above and beyond to ensure a smooth transition and were quick to resolve any questions we had. We highly recommend Refrens to any company looking for a reliable and efficient billing solution. Thank you, Refrens, for helping Pathik Trips enhance our financial operations!

Cons

No major complaints as such. Just need to improve some bugs and gliches

Review Source

Milan S.  
Director  
Entertainment  
Used the software for: Less than 6 months

### "Easly create invoice in refrens"

April 5, 2025

5.0

regularly i use this software to create invoice.

Pros

Easly create invoicing and record them in our account.

Cons

need to create more templates and theme for invoice.

Review Source

Kapil A.  
IT  
Accounting  
Used the software for: 6-12 months

### "Refrens has transformed my quoting and invoicing process."

July 17, 2024

5.0

Pros

Refrens has transformed my quoting and invoicing process. Previously, I used to spend a lot of time managing everything on Excel, but now with Refrens, I can easily quote and invoice clients directly from my phone, even when I'm on the go. It's one of the best quoting and invoicing management systems available, and I couldn't be happier with it.

Cons

Offline Functionality: If you often work in areas with poor internet connectivity, the reliance on an internet connection for using Refrens on your phone may sometimes be inconvenient.

Review Source

AS

Arpit S.  
arpit  
Airlines/Aviation  
Used the software for: I used a free trial

### "SImple and UI"

December 7, 2024

5.0

Pros

it is very easy to use and simple design.

Review Source

sahil W.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Best tool for accounting "

July 22, 2024

5.0

Pros

Its very easy and fast to use east to use dashboard

Cons

Easy to use dashboard with good crm features

Review Source

Satish S.  
Co-Founder  
Financial Services  
Used the software for: Less than 6 months

### "Necessary Platform For Managing Your Business"

August 7, 2024

5.0

I am using Accounting service of Refrens since Jun 2024. The platform is simple, powerful and flexible. It's quality of customer service is also very good.

Pros

The platform is simple, powerful and flexible.

Cons

Didn't came across any demerit as of now.

Review Source

NN

Nafis N.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Value for Money"

September 5, 2024

4.0

Refrens.com has proven to be a great tool for small businesses looking for an efficient, easy-to-use invoicing platform.

Pros

Easy to Use & Customizable Invoice Templates

Cons

Customizable Invoice Templates The features are well thought out, and while there’s room for improvement, it offers excellent value for money. Highly recommended!

Review Source

IT

Ishan T.  
HAS  
Information Services  
Used the software for: 6-12 months

### "Great Product"

July 29, 2024

5.0

So far great and happy to keep using it.

Pros

Quick Add -ons, support is great, product is great

Cons

Nothing as such yet, it being great to use it

Review Source

MW

Mathew W.  
Director  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Mathew's review"

September 5, 2024

5.0

Great user interface and design for the documents

Pros

User friendly and good documents design that suit multiple preferences

Cons

So far I haven't identify a main set back

Review Source

MH

Mustafa H.  
Lead Photographer  
Photography  
Used the software for: 6-12 months

### "Our Experience with Refrens: A Tool for Invoicing and Quotations"

July 30, 2024

5.0

Pros

We have been using Refrens to generate invoices and quotations, and it has greatly simplified our work. The platform is user-friendly and fulfills our requirements perfectly. Thanks for making this really helpful tool!

Cons

While there are always areas for improvement, we have found that Refrens meets our needs exceptionally well and we have no significant complaints about the platform.

Review Source

PK

Pawan K.  
Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Excellent "

July 25, 2024

5.0

Pros

Prepairing of Purchase Order and Quotations

Cons

all applications are easy to use and user friendly

Review Source

Mihir S.  
CEO  
Renewables & Environment  
Used the software for: Less than 6 months

### "Efficient Financial Management"

April 17, 2024

5.0

Refrens has been a game-changer for our business. Its intuitive platform and comprehensive features have significantly streamlined our financial management processes, boosting efficiency and productivity across the board.

Pros

Refrens simplifies financial management with its intuitive interface and comprehensive features. From invoicing to expense tracking, it streamlines operations, enhancing efficiency and productivity for businesses.

Cons

Refrens impresses with its streamlined features and user-friendly interface, offering no significant downsides. It's a reliable tool for managing business finances efficiently and effectively.

Reason for choosing Refrens

We chose Refrens over alternative products due to its user-friendly interface, comprehensive features tailored for freelancers and small businesses, and its reputation for reliable customer support. It stood out as the best fit for our needs.

Review Source

AK

Aakash K.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best invoicing tool for freelancers or small agencies"

July 17, 2024

5.0

Pros

Been using this for 3 months now - Support has been great and the features have helped me reduce time on invoicing. Def recommend

Cons

Nothing as of now. Support has been great - helped me with GST

Review Source

VR

Verified Reviewer  
MD  
Information Technology and Services  
Used the software for: 6-12 months

### "Sale Team Fraud"

May 2, 2024

4.0

when i try to subscribe to it for X amount and wanted to apply some credit point on it then the sales team increase my base price to compensate my credit point.

Pros

Okaish system but it breaks every now and then

Cons

Very dicey sales people, system is not technically sound

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

fraudulent activity, not trustworthy compnay

Review Source

Mohd S.  
Web Designer  
Design  
Used the software for: 2+ years

### "Don't fall in trap, They don't pay the funds."

January 20, 2024

1.0

They are not paying my payout of Rs 45,820. The dashboard is clearly showing Rs. 45,820 as pending settlement. I have sent multiple emails to care@refrens.com and info@refrens.com but no response received. I tried writing on support chat from the dashboard as well but the message fails to send everytime. I think they have blocked my email. They only released 1 settlment of Rs 9k around and not releasing the higher amount. Scammers!!!

Pros

Nothing. They are liars and scammers as they don't pay freelancers money.

Cons

Most of the times international payments get failed. And for the successfull transactions they don't release the funds. The customer support is worst I have used in my experience.

Review Source

NR

Nagendra R.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cream de la creme"

April 12, 2024

5.0

The on boarding process was lovely. There was no problems in migrating from other billing software.

Pros

I really like the layout and the features. I really like how it is a platform, CRM quotation, and it also has a built-in portfolio management

Cons

I have been using this platform for about three months now, and it has no flaw at all.

Reason for choosing Refrens

The alternative is not nearly close to this particular program at all did not like Zoho books so much we amazing customisation of invoice, quotation and billing layout is unmatched.

Switched from

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

This is a far better application for multi users and the application has a very good customer resource management. Amazing auto fill feature.

Review Source

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