Capterra Logo
Helping businesses choose better software since 1999
Dronedesk

Dronedesk

4.8 (45)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

What is Dronedesk?

Dronedesk is a beautifully simple drone operations and flight planning application for commercial drone operators. Forget paper and spreadsheets, Dronedesk has everything you need in a single app. It includes CRM, quotes & invoicing plus amazing flight planning tools like NOTAM listings, hourly weather forecasts, site plans, risk assessments, checklists and automated flight logging. Join hundreds of other professional drone operators who enjoy less admin and more flying with Dronedesk

Do you work for Dronedesk?Claim this product profile
Dronedesk

Software like Dronedesk

Based on other buyer's searches, these are the products that could be a good fit for you.

by Zoho

4.7 (566)
Starting Price:$7/year

by Pipedrive

4.5 (3024)
Starting Price:$12/month

by Zoho

4.3 (6884)
Starting Price:$14/month

by Salesforce

4.4 (18698)
Starting Price:$25/month

by HubSpot

4.5 (4263)
Starting Price:$15/month

How much is Dronedesk?

Starting From:
$7.95 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Dronedesk scales from one person startups to large enterprise operations.

Dronedesk Features

What solutions does Dronedesk provide?

Alternatives to Dronedesk

Dronedesk
Dronedesk

Starting from:
$7.95/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.6
Customer Service
5.0
Features
4.8
Value for Money
5.0
Salesforce Sales Cloud

Starting from:
$25/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.0
Customer Service
4.1
Features
4.4
Value for Money
4.0
HubSpot CRM

Starting from:
$15/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.3
Zoho CRM

Starting from:
$14/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.1
Customer Service
4.1
Features
4.3
Value for Money
4.3

Dronedesk Reviews

Showing 5 of 45 reviews
Overall
4.8
Ease of Use
4.6
Customer Service
5.0

Pros

  • The layout of everything is fantastic, to be able to keep automatic flight logs from Airdata automatically is awesome.

  • This really is a great tool for any drone user. It's simplistic yet comprehensive design makes it so easy to use and with regular updates it just keeps getting better.

  • Excellent support, with a clean UI and after learning the software and how it behaves, can be very beneficial to workflow. The planning and map functionality is excellent.

  • In terms of use this is the best and simplest effective form of organising your business it keeps everything in one place and the ease of use makes everything clean and clear.

Cons

  • The dashboard has a lot of options and I'm not sure they're all necessary for most users. For example, "Leads", "Locations" and "Batteries" could be optional in a programmable menu system.

  • I can't think of anything that's missing really.

  • The link between the different categories of projects, leads, and clients is a little confusing.

  • In the beginning, it was a little difficult to use but now is very streamlined.

Most Helpful Reviews for Dronedesk

Chris K. avatar
Chris K.
Director
Aviation & Aerospace, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 12, 2020

"Drone Desk Review"

Overall: All the required planning information is in one place, takes away the need to be in different apps to ascertain the correct information. This reduces time spent planning operations.

Pros: The plans are fantastic and save a lot of time in the planning stages for commercial operations.

Cons: Not being able to set or format the page to how I would like to see it.

Reasons for Choosing Dronedesk: In first instance cost but once we started using it we found the interface easy and the information output was excellent and reduced our planning time.

Vendor Response

By GREY ROCK INNOVATIONS on June 16, 2020
Thanks for your review Chris. I'm really pleased Dronedesk is saving you time. Our users have said that, on average, they reduced their planning time by 45 minutes per job once they moved to Dronedesk. Because of our integration of maps, hazard data, NOTAMs, weather and so on, at the last count, using Dronedesk saves you visiting at least five other websites to collate information and data for safe flight planning.
christopher E.
Pilot
Telecommunications, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 4, 2020

"Great solution"

Pros: Great way of streamlining the flight planning process. All records are kept in the same place and are easy to find and follow up on

Cons: There are no cons that I know of so far

Switched From: Microsoft Excel
Reasons for Switching to Dronedesk: Due to the cost and ease of use. It is also an all in one solution

Vendor Response

By GREY ROCK INNOVATIONS on June 9, 2020
Thanks for taking the time to leave a review Chris. Streamlining operations is what Dronedesk is all about! I surveyed our users to find out just how much time they were saving on flight planning since switching to Dronedesk. Turns out on average Dronedesk users save a massive 45 minutes per job!
Stephen K.
Director
Photography, Self-employed
Used the software for: Less than 6 months
Overall Rating
2.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 12, 2020

"Dronedesk user review"

Overall: I have only been using this software for a relatively short period but find it very useful

Pros: The software provides all the necessary aspects of logging UAS flights and associated maintenance records. It is easy to use and provides excellent reports.

Cons: At this time there is nothing I dislike about the software

Vendor Response

By GREY ROCK INNOVATIONS on June 12, 2020
Hi Stephen, thanks for taking the time to leave a review. I'm a bit confused by it to be honest; you speak very positively about Dronedesk but then only rate it 2/5? If there's an aspect of Dronedesk that falls short of your expectation I'd really appreciate the opportunity to chat through it with you so I can address it. Please reach out by email or on our Facebook group.
Jo N.
Service Administrator
Photography, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 4, 2020

"After trialling many systems I have finally found one that meets all our business needs."

Overall: Many alternative systems were trialled before the permanent switch to Dronedesk was made. I find the user interface, reliability of the system and also the way it can be personalised can not be rivalled. I have always found the assistance offered by the support team to be exceptional too. Overall finding a new flight planning system was daunting, however this not only replaces the old system with everything that is required, it provides even more comprehensive information that saves a lot of admin work. The service has been approved by both administration and also active pilots.

Pros: We have integrated the service seamlessly into our everyday business. It's extremely easy to customise and the customer support has been exceptional. I find that the overall efficiency of the service is superb.

Cons: None - With the exceptional support offered by the service any additional requirements have always been met with ease

Reasons for Choosing Dronedesk: Soarizon did not have such a user friendly user interface, and consistent 'bugs' while the customer service offered by the company was good, I found that continuously being advised things would get resolved without definitive information made it difficult to use. This used up a lot of time and made the service unreliable, something that made using the system from an administration perspective, and user perspective frustrating.
Reasons for Switching to Dronedesk: We began trialling other flight planning software when Consorti Q was being discontinued. Many other flight planning systems were trialled, but this system not only offered us what we previously had, but so much more.

Vendor Response

By GREY ROCK INNOVATIONS on June 9, 2020
Thank you so much for leaving such a comprehensive review Jo. Switching systems is always a daunting prospect but I'm delighted you found that Dronedesk meets all your needs. I think one of the big advantages we have over the "big business" solutions out there is, as you've found, our ability to make changes quickly. We're not encumbered by investors or corporate finance departments. So we're free to deliver requirements that customers ask for and not just what delivers RoI.
Verified Reviewer
Chief Pilot
Telecommunications, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 9, 2020

"Genuine potential to be the go to software"

Overall: It’s good. It would be great to add a few features into the flight planning process. For example, we can add a flight area, but adding a 30m radius for take off and landing would be useful, particularly in urban environments. Would it be possible to port it into an App? As we’re mobile operators, it would be useful to have an app on the iPad for example.

Pros: The various views to see the jobs were excellent. In particular, I love the pre flight checks aspect, it is quick yet in depth and literally ticks all the right boxes. It’s easy to navigate and is feature rich, so I’m enjoying using it so far.

Cons: The adverts. Guys, I know google ads brings in revenue, but they look awful and are distracting from the software. I would even pay a nominal fee to get them removed from my account, like they offer in several apps.

Vendor Response

By GREY ROCK INNOVATIONS on June 12, 2020
Thanks for your review. The ads are there to help support the free public beta version of Dronedesk. When we come out of beta there will definitely be an option for a paid subscription with no ads! Did you know that when you drop a take-off and landing point icon on your flight plan, it automatically adds a 30m, 50m, 150m and 500m radius around it to help with your planning and risk assessment? And also, if you access Dronedesk on a tablet or phone, you'll be prompted to "Add to Homescreen". Doing that will place a shortcut on your device and launching Dronedesk from that shortcut will open a version that looks and behaves almost exactly like a native app would.