--- title: "Ninja Forms Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ninja Forms Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more." source_url: "https://www.capterra.com/p/204315/Ninja-Forms/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Ninja Forms Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ninja Forms ## What is Ninja Forms? Use Ninja Forms to create beautiful, user-friendly WordPress forms that will make you feel like a professional web developer! Drag and drop fields. Easy row and column layouts. Multi-page forms. Conditional forms. You dont have to be a designer to create forms that will blend beautifully with your WordPress website. Want more advanced features? Use our add-ons to create an upload form, send email from your form, or securely accept payments from Paypal or credit card. ## What is Ninja Forms used for? [Forms Automation](https://www.capterra.com/forms-automation-software/)[Form Builder](https://www.capterra.com/form-builder-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Year Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ninja Forms?[Manage this product listing](https://www.g2.com/products/ninja-forms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ninja Forms 4.6 (19) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $99 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (19) Ease Of Use 4.7 (11,586) Value For Money 4.1 (14) Value For Money 4.5 (7,458) Customer Service 4.2 (12) Customer Service 4.6 (6,537) ## Ninja Forms alternatives [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (9,537)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (267)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/204315/Ninja-Forms/alternatives/) ## FAQs about Ninja Forms Overview ### Which roles and teams benefit most from Ninja Forms? Ninja Forms is most used by business owners, executives, developers, and marketing teams managing WordPress websites. Developers and web designers create custom contact, registration, and data-collection forms, while marketing staff capture leads and support campaigns. Executives and account management leaders use forms to organize inquiries, customer requests, and operational submissions. Answer based on 19 reviews Overview ### What company size and industries is Ninja Forms built for? Ninja Forms is for WordPress users, developers, and designers, primarily at small businesses, which represent 89% of reviewers. Its leading industry is Marketing and Advertising at 47%, with Broadcast Media and Computer Software each at 5%. It is commonly used for forms automation, reported by 100% of reviewers. Answer based on 19 reviews Features and Usability ### What are the key features of Ninja Forms? Ninja Forms offers customizable forms, drag and drop form creation and design, and template management for building web forms. Core features include conditional logic and lead generation, while access controls/permissions, alerts/notifications, data import/export, file storage, and third-party integrations support form management and workflow tasks. Getting Started and Support ### What training and onboarding options does Ninja Forms offer? Ninja Forms provides documentation to help teams get started and reference features as needed. This written material supports self-paced learning and can be used to review setup steps, form-building guidance, and product details whenever users need them. Getting Started and Support ### What customer support options does Ninja Forms offer? Ninja Forms provides chat support for customers needing help with setup or troubleshooting. No reviewer feedback about support experience is available, so the support quality and response speed cannot be assessed from user comments. ## Features AI summary Based on 7,153 Forms Automation reviews Capterra reviewers highlight these as the features buyers care about most when choosing forms automation software: - **Customizable Fields** (**53%** of reviewers rated this feature as critical) - **Customizable Forms** (**53%**) - **Mobile Access** (**61%**) Ninja Forms includes **Customizable Forms**, which gives teams flexibility to build forms that match different workflows and data collection needs. However, it does not include **Customizable Fields** or **Mobile Access**. Instead, it offers other important capabilities that reviewers also value, including **Forms Creation & Design** (**46%**) and **Data Import/Export** (**43%**). These features help businesses create user-friendly forms and move data in and out of the system more easily, allowing teams to manage submissions and reporting with less manual work. Forms Creation & Design 4.4 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Third-Party Integrations 4.3 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Access Controls/Permissions 4.4 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Drag & Drop 4.8 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Conditional Logic Capability of a software or system to make decisions and perform actions based on specified conditions Ninja Forms 11 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Lead Generation: Manage the process of attracting and converting business prospects into leads - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.1 (19) 4.1 Based on 19 reviews ## Pricing Value for money 4.1 (14) Free Version Basic $99.00 Per User,Per Year Value for money 4.1 (14) 4.1 Based on 14 reviews ## Support, customer service and training options Customer Service 4.2 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (12) 4.2 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating Counts reflect reviews available in this feed. 5(13) 4(4) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer CEO Used the software for: 3-5 years ### "Best forms plugin for WordPress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 My overall experience with Ninja Forms has been great. It's the reason I've stuck with them all these years, even when shiny new form builders have hit the scene doing interesting things. Pros I love how easy it is to use Ninja Forms. I've tried probably a half-dozen different WordPress form builders and never cared for the UI/UX of any of them. The Ninja Forms team is also very friendly and accessible when you need help with something. Cons The only thing I don't like about Ninja Forms is the pricing structure. Not that it's terrible, it's just a big cumbersome at times when you feel like you're paying for more than you need to (in regards to their extension bundles). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacob S. Marketing Director Used the software for: Less than 1 year ### "Very "Okay-to-moderately-good" Form Builder" 4.0 July 29, 2022 It wasn't bad for a lot of cases but I've just found better is the main takeaway here. If you aren't super technical or into learning more advanced form softwares Ninja may work out great. If you have a complext marketing tech stack and need it for lots of form types I suggest looking elsewhere. Pros The premium add-ons are what make this work. If you have a fairly simple wordpress site and need to create some nice user-friendly forms this is a good way to go. It is convenient making the forms in wordpress vs a 3rd party window. Cons It definitely slows down your site more than some. But a good developer can work around that. We found limitations in connecting to Keap which we use as a CRM. Zapier fixes that but takes extra time. It also didn't give me all the flexibility I was looking for in pop-ups and various types of forms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Max P. Director of Marketing Technology Used the software for: 1-3 years ### "Strong, Simple, Basic Form Creation Tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 24, 2021 Overall it was fine and served its purpose well. Pros Ninja Forms is a basic form creator that offers functionality and the flexibility to create a form and style it how you want. It also integrated with other tools that was nice, just not as many or the specific ones we wanted at the time. Cons At the time I wished it integrated with more 3rd party tools not having to use Zapeir. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Education Student Used the software for: 1-3 years ### "A review about Ninja Forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2022 Overall, Ninja Forms is a comprehensive form builder that is perfect for beginners while at the same time offering tools for developers. Indeed, Ninja Form is worth recommending. Pros What I really like about Ninja Form is its advanced settings. It also uses reCaptcha that accommodates language-specific forms. Cons What I like the least about Ninja Form is I need to pay for every add-on I would like to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chibuike U. Web Developer Used the software for: 3-5 years ### "My Ninja Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 3, 2023 Pros It is a user-friendly tool that allows me to easily create and manage forms on their websites, even without any coding knowledge. It is flexible. and it has a wide range of form fields and customization options, allowing me to create forms that meet my needs. Another thing is that I can easily integrate forms with other tools and services, such as email marketing platforms, payment gateways, and CRM systems. Cons Poor customer response. It requires a lot of paid add-ons. Additional features such as conditional logic, file uploads, or PayPal integration require purchase and can be costly. Also, poor email notifications, confirmation messages, or form data may not be saved properly because I always rely on this plugin to collect important data or information from their website visitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Environmental engineering Used the software for: 3-5 years ### "Ninja Forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 24, 2022 It has been very useful to create contact, event, affiliation, file sending forms, and everything in a very simple way. Ninja Forms makes it easy to create and manage virtual forms. Excellent! Pros It has many advantages. It has free and paid versions, both very complete. It has options for sending SMS, multiple contacts, order, payments, it integrates very well with Wordpress. Its form builder is very complete, it has very intuitive controls, it can be dragged and dropped, the forms integrate very well with the web. There are quite a few templates, it allows you to add forms to the messages, it allows you to customize the forms with advanced functions and multiple columns. They are very useful for collecting customer information and recording events. Supports the use of extensions, access and number of form submissions can be limited. It has a preview mode. In excel you can analyze data from surveys and other forms created. Unlimited forms can be created and it has anti spam features. It has a payment gateway plugin and files can be uploaded through the forms. In conclusion, it is an excellent alternative to create virtual forms. Cons In my opinion the only disadvantage is that the paid version is a bit expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Albert H. Developer Used the software for: 3-5 years ### "The best free form plugin and one of the best paid form plugins!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 8, 2024 Pros The free version of this software is the best! And the paid version is one of the best for WordPress. The look and feel is very peaceful and satisfying. And the number of automations and templates is great. Cons When there are multiple workflow automations to Google Sheets and Google Drive, about once a month, data is missed or skipped. Support could not determine the reason so I need to monitor the logs regularly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer National Director of Account Mangement Used the software for: 3-5 years ### "Easy forms to integrate into a WordPress site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 13, 2021 Pros Most of our clients utilize WordPress, and Ninja forms is extremely easy to add to a website Cons Not as much customization as I would like for some client needs, but great for easy form fills on sites. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Assistant Used the software for: Less than 1 year ### "Ninja Forms make it so easy for us to collect information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 27, 2022 We need forms that we can easily customise & work without fail for our marketing campaigns. Ninja forms offer us just that. Really simple to edit and pull through data comfortably to our CRM systems. Pros These customisable forms work consistently and are easy to edit. Exactly what it says on the tin. Cons Occasionally we encounter bugs and issues, however these are usually fixed really quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Beautiful forms without code" 5.0 April 12, 2022 We use Ninja Forms to create patient intake forms for small to medium sized medical practices. Ninja Forms makes the conversions from paper forms to digital quite easy. Pros We loved that the drag and drop form creation was flawless. It is so easy to make complex forms. Cons I wish there were more control over the form front end look without having to write lengthy CSS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/204315/Ninja-Forms/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.